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    Michael Shellard
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    Yure Pires De Jesus
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    Ken Quinn
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    Charlene Williams
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    Chris Powell
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    Devon Oke
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    Jason Weddle
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    William Miles
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    Marc Mugridge-Cox
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    Lauren Hunter
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    Tom Miles
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Gascoigne Pees

13-15 Richmond Road Kingston upon Thames
Greater London
KT2 5BW

020 8261 7094
Apr 24,2017
Minithumbdown
By: 'Person123'
Apr 24,2017
2 people found
this helpful
My housemate and me lived in USA for 2-3 years renting apartment, and we never had any problems with contract, payments or service. We would have help from the agency, compromises and NONE threats to be kicked out of the apartment. I CANNOT say the same about Gascoigne-Pees. Misinformation form the agent about payments, threats to be kicked out, no help, no compromises but always trying to make problems. we were misinformed that we have to pay 6 months in advance and then monthly. They did not w...
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Was this helpful? Yes
Apr 12,2017
Minithumbup
Tom Miles
By: 'claire'
Apr 12,2017
0 people found
this helpful
Hi everyone at G-P office in Kingston on Thames. Thank you so much for making the sale happen, especially Tom who really got on the case making sure everyone was communicating and moving forward with the sale. Without the team effort of the Kingston office I expect it would have been several more months before completion. Everyone in the office keep in touch and queries were quickly dealt with. Thank you again for your professional service. Kind regards Claire...
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Comment on agent fees
acceptable
Was this helpful? Yes
Feb 15,2017
Minithumbup
Ken Quinn
By: 'Geoffrey Armstrong'
Feb 15,2017
0 people found
this helpful
Ken provided solid advice and guidance from the beginning and it didn't take long before I had complete confidence in him and Gascoigne Pees. I appointed them as the sole agent for the sale of my parents property. Ken and his colleagues kept me informed every step of the way in carrying out the sale of my parents home. This was especially reassuring for me as I live in France and had limited time to meet with Ken in person....
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Comment on agent fees
Absolutely fair.
Was this helpful? Yes
Feb 01,2017
Minithumbup
Ken Quinn
By: 'Kipper'
Feb 01,2017
0 people found
this helpful
Thank you to Ken and his colleagues for a comprehensive and very attentive service. We had two offers on our flat within its first week of sale and despite a couple of small glitches which sometimes happen our sale went through relatively stress free. Would definitely recommend this estate agent to other people....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Dec 22,2016
Minithumbup
Ken Quinn
By: 'Mrs Baker'
Dec 22,2016
0 people found
this helpful
We were very pleased with the relatively quick purchase of flat for my mother. We changed our minds on a property after being quite involved and Ken and Simon were both very accommodating for us. My mother is delighted with her flat....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 16,2016
Minithumbup
Michael Shellard
By: 'alex brockman'
Dec 16,2016
0 people found
this helpful
Mike Shellard is a legend. He kept my seller happy for 5 months while solicitors were dithering. Without Mike I am sure our deal would have collapsed. A highly recommended and experienced estate agent for sure....
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Was this helpful? Yes
Dec 15,2016
Minithumbup
Michael Shellard
By: 'David'
Dec 15,2016
0 people found
this helpful
kept me informed when there were developments. worked hard on my behalf to get the transaction moving found me a buyer very quickly....
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Comment on agent fees
fees don't need to be quite this high as many online challengers are proving.
Was this helpful? Yes
Dec 09,2016
Minithumbup
Yure Pires De Jesus
By: 'Sam'
Dec 09,2016
0 people found
this helpful
Yure kept in touch all the way and arranged few viewing for me to see the property and always communicated in the right manners...
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Comment on agent fees
very good
Was this helpful? Yes
Dec 04,2016
Minithumbup
Yure Pires De Jesus
By: 'landrews'
Dec 04,2016
0 people found
this helpful
Yure was polite and patient throughout the whole process, which at times was stressful to say the least. We nearly lost our buyers when there was a problem in the chain but Yure persevered and we managed to complete before Christmas....
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Comment on agent fees
Fair to good.
Was this helpful? Yes
Aug 29,2016
Minithumbup
Yure Pires De Jesus
By: 'David'
Aug 29,2016
0 people found
this helpful
As a purchaser I found they were very helpful and kept in contact. Answered questions quickly. Can't think of any more to say...
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Was this helpful? Yes
Dec 08,2014
Minithumbup
William Miles
Charlene Williams
By: 'Alison'
Dec 08,2014
0 people found
this helpful
Both William and Charlene were very helpful with ensuring the sale went through quickly and all our questions were answered. They both had up to date information so we were never left wondering what needed to be done next. Overall, we found the buying process stress free....
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Was this helpful? Yes
Dec 04,2014
Minithumbup
William Miles
By: 'Richard'
Dec 04,2014
0 people found
this helpful
William Miles was very helpful, ensuring my transaction went through smoothly. He did an excellent job resolving issues ensuring the sale completed on time. On reflection too efficient as some delays would have benefited me in terms of the new stamp duty rules!...
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Was this helpful? Yes
Oct 05,2014
Minithumbup
Charlene Williams
William Miles
By: 'Mrs Hill'
Oct 05,2014
0 people found
this helpful
We were really pleased with the service from Gascoigne Pees, Kingston branch. The team bust a gut to ensure our sale completed in a very short time frame. Charlene in particular did a great job at moving the chain along and sorting out issues. Can thoroughly recommend them....
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Was this helpful? Yes
Sep 25,2014
Minithumbup
Charlene Williams
William Miles
By: 'Ms V Kemsley'
Sep 25,2014
0 people found
this helpful
Having dealt with a number of estate agents over the years, I was extremely impressed by the excellent service I received from Charlene, William and Chris. They were very professional, attentive and caring in their approach and really instilled confidence. They kept in constant contact with me and were really on the ball the whole time, working proactively to resolve problems and move the process forward. They really go the extra mile for their clients and I would highly recommend them....
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Was this helpful? Yes
Sep 22,2014
Minithumbup
Charlene Williams
William Miles
By: 'Liz'
Sep 22,2014
0 people found
this helpful
Charlene and William were very professional and helpful. Charlene has a good eye for detail and no question was too small or insignificant for her to give full consideration and advice on. I would certainly recommend them....
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Was this helpful? Yes
Sep 19,2014
Minithumbup
Charlene Williams
By: 'Julie Francis'
Sep 19,2014
0 people found
this helpful
From the start when Charlene came and gave us a valuation until the completion day the team at Gascoinge pees Kingston couldn't do enough for us.They were always on the end of the phone, which was far more times than we thought we would need to be.always very helpful with advise which we needed as we hadat moved for over twenty years and there was many things which we had to do to get ahead of ourselves. I would recommend these people to anyone thinking of moving as they are very caring and ve...
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Was this helpful? Yes
Jul 10,2014
Minithumbup
James Taylor
By: 'Sarah'
Jul 10,2014
0 people found
this helpful
Exceptional Customer Service from Jade at Gascoigne Pees Kingston We had our house on the market with a different company for 6 weeks with no luck at all. One afternoon Jade and her Manager, Jason knocked on the door to see if they could help as they had some prospective tenants on the book. They both came across as sincere, genuine and knowledgeable. They sent the first couple to see the house 2 hours later and then a second couple the following day. Our house was let to a lovely family ...
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Was this helpful? Yes
Apr 30,2014
Minithumbup
William Miles
By: 'B.H.'
Apr 30,2014
0 people found
this helpful
William of Gascoigne Pees more than restored my faith in Estate Agents, which had received some serious knocks in the past. He really worked hard to push things along and kept me constantly updated. Although I know that he was working to achieve a sale for both parties, It was as if he was really working on my behalf. I am sure that the vendor felt the same way too, such was his honest and unbiased approach. William has earned my appreciation and respect. I cannot recommend this branch of G...
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Was this helpful? Yes
Apr 07,2014
Minithumbup
William Papworth
By: 'B.H.'
Apr 07,2014
0 people found
this helpful
Dealing with William of Gascoigne Pees more than restored my faith in Estate Agents, which had received some serious knocks in the past. He really worked hard to push things along and kept me constantly updated. Although I know that he was working to achieve a sale for both parties, It was as if he was really working on my behalf. I am sure that the vendor felt the same way too, such was his honest and unbiased approach. William has earned my appreciation and respect. I cannot recommend this br...
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Was this helpful? Yes
Mar 07,2014
Minithumbup
Charlene Williams
William Miles
By: 'Sadaan'
Mar 07,2014
0 people found
this helpful
William Miles was extremely helpful and efficient and did everything he could to make sure my transaction went through smoothly. He did an excellent job resolving the hurdles that we had to encounter and got the sale complete on time....
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Was this helpful? Yes
Mar 06,2014
Minithumbup
By: 'Sophia Bhatti'
Mar 06,2014
0 people found
this helpful
My experience using Gasgoine Pees Kingston was excellent. All of the staff are friendly and keen to help. They sold my property without any hassle and took care of everything for us....
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Was this helpful? Yes
Feb 17,2014
Minithumbup
By: 'Patricia Asante -ADOFO'
Feb 17,2014
0 people found
this helpful
She was very helpful when we had a lot of Issues with our buyer. she was able to arrange for Lease hold pack to be sent to the solicitors in a timely manner....
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Was this helpful? Yes
Jan 06,2014
Minithumbup
By: 'Sally H'
Jan 06,2014
0 people found
this helpful
I bought a house in North Kingston KT2 from Gascoigne Pees - I found them very honest and quick to respond everyone in the office works hard. I have bought 3 houses in 6 years and have not sadly been able to recommend many estate agents....
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Was this helpful? Yes
Jan 06,2014
Minithumbup
By: 'Daniel'
Jan 06,2014
0 people found
this helpful
The team were always very pleasant and professional in dealing with my queries and the whole selling process by keeping me updated and answering all the questions I had, guiding me throughout the complexity until completion was done. Thank you all. Kind regards, Daniel Pereira...
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Was this helpful? Yes
Jan 05,2014
Minithumbup
By: 'Emma'
Jan 05,2014
0 people found
this helpful
A really personalised service and great communication throughout. I felt that the agents were genuine and gave some really great advice. I\'m grateful to have met such a brilliant team in William and Charlene. Thank you!...
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Was this helpful? Yes
Dec 31,2013
Minithumbdown
By: 'Peter Wood'
Dec 31,2013
0 people found
this helpful
They were very good up until we broke the chain on purchasing our new property. We only broke the Chain so we wouldn\'t lose our buyer for our house. We even change the date three times to Accommodate our buyers buyer and keep Charlene happy. One we had exchanged with our buyer the Manager Charlene promised us she would carry on Helping us on our purchase to help speed things along. Two weeks pass and we heard nothing From Gascoinge-pees, I called them and Charlene phone our solicitor t...
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What agent could do to change your mind?
Stayed on board until all contracts were exchanged.
Attached Files
Was this helpful? Yes
Dec 31,2013
Minithumbup
Charlene Williams
By: 'HJO'
Dec 31,2013
0 people found
this helpful
From the start of the process Charlene walked me through the whole process, keeping me up to date and ensuring everything went through very quickly. She handled the Open house and then the subsequent negotiations very professionally. When the offer was accepted, Chris then handles the process again keeping me up to date with progress. Although they encouraged speedy responses I didn\'t feel pressurised during the process. I would have no hesitation in recommending Gascoigne Pees Kingston to ...
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Was this helpful? Yes
Dec 31,2013
Minithumbup
Chris Powell
Charlene Williams
By: 'D Patel'
Dec 31,2013
0 people found
this helpful
The team at Gascoigne Pees, Kingston were absolutely fantastic right from the beginning of my search all the way through to completion. The team are very friendly, reliable and honest; Chris and Charlene were always quick to respond to my queries, gave me honest advice and put me in contact with the right people if I needed further information. The entire buying process with Gascoigne Pees was hassle-free and involved very little stress for me! They did a great job at managing the whole proce...
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Was this helpful? Yes
Dec 30,2013
Minithumbup
Devon Oke
Jason Weddle
By: 'Very satisfied customer.'
Dec 30,2013
0 people found
this helpful
Devon and his team found the ideal tenant within one day. All paper work was done swiftly and professionally. Excellent all round service. Will highly recommend and use again myself. Very satisfied customer....
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Was this helpful? Yes
Jul 01,2013
Minithumbup
Danielle Smith
By: 'Alex'
Jul 01,2013
0 people found
this helpful
Best service with quick results; not the cheapest but worth every penny. Helpful, knowledgeable, efficient & always available when I called or emailed. Extremely pleased with Daniela and her team. Highly recommended. Alex...
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Was this helpful? Yes
Areas covered
  • KT2
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
88% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £310,000
  • Max: £820,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 1 1 14 1 11 0 0 0
Michael Shellard Michael Shellard
Sales Negotiator
2 reviews

About Michael No description set View full profile
Yure Pires De Jesus - upload your photo Yure Pires De Jesus
3 reviews

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Ken Quinn - upload your photo Ken Quinn
3 reviews

About Ken No description set View full profile
Charlene Williams - upload your photo Charlene Williams
8 reviews

About Charlene No description set View full profile
Chris Powell - upload your photo Chris Powell
1 reviews

About Chris No description set View full profile
Devon Oke - upload your photo Devon Oke
1 reviews

About Devon No description set View full profile
Jason Weddle - upload your photo Jason Weddle
1 reviews

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William Miles - upload your photo William Miles
7 reviews

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Marc Mugridge-Cox - upload your photo Marc Mugridge-Cox
0 reviews

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Lauren Hunter - upload your photo Lauren Hunter
0 reviews

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Tom Miles - no image available Tom Miles
13 reviews

About Tom No description set View full profile
  - no image available
0 reviews

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Fees

No fees set.
Last updated at 10:04 AM 11/01/2017 by Tom Miles

Complaints Procedure

No procedure set.
Last updated at 10:04 AM 11/01/2017 by Tom Miles

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