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    Chris Labram
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    Colin copp
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    Rachel Shaw
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    KIRSTY mclean
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    Sophie Major
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    Henry Griffin
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    Tom Miles
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    Rachel East
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    Chloe Prynne
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    Paul Counter
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    Sarah cann
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    Luke cox
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Gascoigne Pees

255 High Street Guildford
Surrey
GU1 3BS

01483 533366

Dec 07,2016
Minithumbup
By:
Dec 07,2016
0 people found
this helpful
Luke has been invaluable with our recent sale. Very professional cool calm and collected through out the whole process. A real delight to work with this gentleman and a real credit to the agency....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
By:
Dec 03,2016
0 people found
this helpful
Henry was very professional and super efficient and proactive. Henry would always reply or contact us right away by telephone if we had any queries....
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Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
My experience with the office was very good, staff were always polite and helpful. Most of my dealings were directly with Sophie Major who was a vital part of my successful purchase. After I got bad advice from a bad broker I nearly pulled out of the purchase but Sophie put me in touch with another broker who was able to assist me. I cannot speak highly enough with regards the office or Sophie....
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
I would highly rate Paul, I found him to be totally professional he dealt with my wife and I in a manner which made us feel at ease. Through the whole journey from start to getting an offer he kept us informed about the process nothing was to much trouble. Many Thanks for a great service....
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Comment on agent fees
GOOD
Was this helpful? Yes
Nov 22,2016
Minithumbup
By:
Nov 22,2016
0 people found
this helpful
Paul Counter and Kirsty McLean, were both superb. They were professional , polite , knowledgeable and extremely helpful. Nothing was too much trouble for them. They were always on hand to deal with queries large or small. Thank you very much indeed for all your help....
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Comment on agent fees
Standard fee charges
Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
1 people found
this helpful
Excellent service! Very prompt response to all enquiries. Very proactive. Most importantly a quick sale. Restored my faith in estate agents....a pleasure....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Henry was excellent, going far beyond the call of duty and not at all underhand and manipulative as I found other agents to be. He arranged viewings at short notice and difficult times and listened to our comments. Very personable and trustworthy....
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
0 people found
this helpful
Henry was very polite and helpful at all times throughout the process. He was flexible with his appointment times which enabled me to visit the property during my lunch break....
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Oct 20,2016
Minithumbup
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Oct 20,2016
0 people found
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Great service from Henry from the beginning to the end. He was diligent and sincere during the purchase of the property in Gomshall and I would certainly recommend him anyone interested in buying / renting properties in the area. Thanks Henry for your hard work!...
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Comment on agent fees
n/a
Was this helpful? Yes
Oct 14,2016
Minithumbdown
By:
Oct 14,2016
0 people found
this helpful
Gascoigne Pees were okay - certainly not better than that. Emails took an age to get a reply to. I rarely got a call back when leaving a message, yet was being hurried along on a ridiculous exchange timescale which was seemingly negotiated by Gascoigne pees without ever agreeing it with me. Frustrating is an understatement. Then suddenly I was no longer dealing with the original person and passed to someone new. I've been in the business myself and know agents and many agencies - really not t...
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Comment on agent fees
N/A
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Oct 13,2016
Minithumbup
By:
Oct 13,2016
0 people found
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Estate agents often get a bad wrap when it comes to customer service - we have had our share of bad experiences but our experience from Gascoigne Pees was first class. Chloe and Rachel clearly have a genuine love for what they do and this translated in to exceptional customer service. They stayed in regiular contact and proved themselves to be highly skilled negotiators. They were very switched on generally throughout the entire process - working hard for us during our sale to achieve the bes...
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Comment on agent fees
The fee was 110% justified by the work that was put in to the sale
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Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
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The whole team in Guildford was excellent throughout our purchase in Shamley Green. This included the sales team (Henry Griffin, Tom Miles and Rachel Shaw) as well as your in-house mortgage advisor, Jim Baxter. We had several issues with the seller's solicitor who was causing severe delays and the team, Tom Miles in particular, went above and beyond the call of duty to solve problems and keep the sale on track....
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Comment on agent fees
Don't know
Was this helpful? Yes
Aug 27,2016
Minithumbup
By:
Aug 27,2016
0 people found
this helpful
Overall, Gascoigne Pees have been approachable and supportive during my house purchase. They were particularly strong with helping me submit and negotiate my offer. I would like to commend Sophie Major for her flexibility when visiting the flat, responding to queries etc and her transparency - I always knew she was telling me everything she knew and she kept me updated. My journey has not been easy and one thing I would say Gascoigne Pees could have been better at was taking lead on managing t...
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Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Excellent service. A skilled, experienced and responsive professional. Very grateful for assistance with a challenging sale and onward purchase...would highly recommend....
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Jul 19,2016
Minithumbup
By:
Jul 19,2016
0 people found
this helpful
Colin Copp was the most professional of all agents who came to value the house. He had a clear marketing strategy and came across as experienced and unflappable. We believe the way colin set up our sale, and tbe professionalism of sophie and kirsty when showing people round, helped us get over tbe asking price for our house.The fee was also the most competitive at 1%. Sophie has been v professional and has put in a lot of effort throughout the sale process. Chris came in (from our perspectiv...
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Comment on agent fees
The most competitive
Was this helpful? Yes
Jul 17,2016
Minithumbup
By:
Jul 17,2016
0 people found
this helpful
Good communication and very friendly service. Really helped to push through at exchange when things were slowing down. Thank you!...
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Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
I was very happy with the service I received from throughout the process. Staff were helpful and courteous with excellent knowledge of the market....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
By:
Jul 05,2016
0 people found
this helpful
Gascoigne Pees & Sophie Major in particular have a fantastic service. They were very friendly & proactive & the transaction was certainly made easier with their attentive & thorough service....
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Jun 27,2016
Minithumbup
By:
Jun 27,2016
0 people found
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We have recently exchanged contracts on a flat and Sophie has kept us informed of progress throughout a rather difficult negotiation with our purchaser. She was always polite, concerned and enthusiastic to help whenever it was required. In my view she couldn't have done the job better....
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Comment on agent fees
Good
Was this helpful? Yes
Apr 08,2016
Minithumbup
By:
Apr 08,2016
1 people found
this helpful
Chris Labram was especially successful in quickly finding another buyer when the first buyer unexpectedly dropped out. Rachel Shaw was very helpful in giving a valuation at the premises sold, and in gathering and supplying information subsequently. Kirsty McLean, R. East and S. Major were very able colleagues who showed the property to a total of about 30 prospective buyers,...
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Comment on agent fees
I have not surveyed other agents' fees and so cannot compare.
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Mar 16,2016
Minithumbup
By:
Mar 16,2016
0 people found
this helpful
I signed up with several estate agents but my best experience was with Gascoigne Pees. As soon as I walked in the door I felt sure that they would find me the property I was looking for. Above all the estate agent, Rachel, dealt with us positively and honestly throughout. And when we successfully had an offer accepted she showed great customer care throughout the process....
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Comment on agent fees
N/A
Was this helpful? Yes
Feb 19,2016
Minithumbup
By:
Feb 19,2016
0 people found
this helpful
GPees were the third agent we had used to try to sell our property and despite the previous two having many viewings, but only one potential buyer (which fell through after some months of waiting), GPees immediately set to work and had an offer of the full asking price within a matter of days of taking over the property. I found them to be excellent on the communication front, regularly keeping me up to date. The entire process was as smooth and painless as any I have had, and I have sold ...
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Comment on agent fees
The fee charged was neither the cheapest nor the most expensive, sitting in the 'reasonable fee' ballpark. Personally, I felt the fee was justified by the result, which is all that really matters.
Was this helpful? Yes
Apr 06,2015
Minithumbup
By:
Apr 06,2015
0 people found
this helpful
My Husband and i had rung four different agents in the area of Guildford. Rachel was the only one who actually called us back and kept in touch with us throughout the whole time. Once we gave her list of properties that we wanted to see, she created a complete itinerary for us to to view all 6/7 properties on the one day when we could travel up. She was very efficient, kind, courteous and very knowledgeable about the area. She completely understood what we wanted and there was never a sales pit...
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Mar 13,2015
Minithumbup
By:
Mar 13,2015
0 people found
this helpful
GPees contacted me while we had our property on the market with another (very ineffective) agent. Briar called us & explained what she would be doing to market our property at this stage, our current agents we not doing that. She offered us a very competitive rate and kept in touch with us every week. Briar and her team got us not always a high amount of viewings but instead selected potential buyers who were really interested in buying the house. Due to situations outside her control we l...
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Oct 16,2014
Minithumbup
By:
Oct 16,2014
0 people found
this helpful
The property sale was very efficient and all negotiations were conducted in a relaxed,friendly yet professional manner. I felt that we were listened to at every step of the way and our wishes considered relating to viewings,how to market the property and ensuring all parties were kept informed of progress....
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Oct 13,2014
Minithumbup
By:
Oct 13,2014
0 people found
this helpful
Gascoigne Pees valued property and within a week it was on the market. We received an offer within the week. The transaction was straight forward however from offer to completion took longer than we had expected. We were so concerned the sale might fall through as it was taking so long. Briar and her colleagues were constantly chasing the purchaser's solicitors and liaising with our solicitors. She helped to keep us calm by keeping us up to date with what was going on and we listened to her advi...
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Comment on agent fees
Gascoigne Pees fees were competitive with other agents in the town
Was this helpful? Yes
Jul 22,2014
Minithumbup
By:
Jul 22,2014
0 people found
this helpful
G-pees provided us with excellent service whilst selling our property and buying a new one. Neil Pritchard kept us informed every step of the way, he was very helpful and kind as were all the team in the Godalming branch...
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Apr 08,2014
Minithumbdown
By:
Apr 08,2014
0 people found
this helpful
We have been using their full management letting service as a landlord for over 10 years but have been consistently disappointed with very poor service for a high price. We felt unable to move letting agents due to the contractual and financial implications of doing so while a tenant they had found remained in the property. The final straw has been in the last few weeks. It took 10 days to be informed that the tenants had given notice. 20 days after the tenants moved out we had still not heard f...
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
Briar was great. From the very start she was efficient and did everything we asked due to us being on a tight timescale. Although we were told premature moving dates that weren\'t possible by the agentcy we moved as quickly as possible....
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Feb 10,2014
Minithumbup
By:
Feb 10,2014
1 people found
this helpful
I can honestly report this was a Rolls Royce experience. Briar and her team were enthusiastic and always on hand to answer my queries. They kept in touch constantly, gave sensible advice when my first buyer pulled out, and I ended up achieving over my original asking price. They exceeded my expectations and I would highly recommend them....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £705,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 4 25 1 18 1 2 0
Chris Labram - upload your photo Chris Labram
3 reviews

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Colin copp - upload your photo Colin copp
1 reviews

About Colin No description set View full profile
Rachel Shaw - upload your photo Rachel Shaw
3 reviews

About Rachel No description set View full profile
KIRSTY mclean - no image available KIRSTY mclean
sales negotiator
2 reviews

About KIRSTY No description set View full profile
Sophie Major - no image available Sophie Major
Senior Sales Negotiator
9 reviews

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Henry Griffin - upload your photo Henry Griffin
5 reviews

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Tom Miles - upload your photo Tom Miles
2 reviews

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Rachel East - upload your photo Rachel East
2 reviews

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Chloe Prynne - no image available Chloe Prynne
Sales Negotiator
2 reviews

About Chloe No description set View full profile
Paul Counter - no image available Paul Counter
Area Valuer
2 reviews

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Sarah cann - upload your photo Sarah cann
1 reviews

About Sarah No description set View full profile
Luke cox - upload your photo Luke cox
1 reviews

About Luke No description set View full profile

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