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    Colin copp
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    Rachel Shaw
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    KIRSTY mclean
  • Sophie Major
    Sophie Major
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    Rachel East
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    Chloe Prynne
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    Paul Counter
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    Luke cox
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    Adam Orell
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    Jason Taylor
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    Andrew Blake
No description for branch.
Gascoigne Pees

255 High Street Guildford
Surrey
GU1 3BS

01483 533366
Aug 16,2017
Minithumbup
Paul Counter
Andrew Blake
By: 'David'
Aug 16,2017
0 people found
this helpful
This is to say a big thank you to Paul Counter and the sales team at Guildford branch for securing a sale on our home. Viewings were efficiently handled and having a single point of contact in Andrew Blake simplified lines of communication. We are very satisfied with the way the marketing and sale of our home was handled. Well done to all concerned....
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Comment on agent fees
Average for the market.
Was this helpful? Yes
Aug 15,2017
Minithumbup
Sophie Major
By: 'Mark B'
Aug 15,2017
0 people found
this helpful
As always, Sophie was a salwart professional. From the very start where we were personally alerted to the property being marketed that suits our requirements, to finish where we collected the keys from Sophie herself, Sophie is great to work with and buy through. Her approach, I am sure, ensures that the vendor gets the best deal in terms of price and best suited buyer. As a buyer we felt well represented and informed at every juncture....
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Was this helpful? Yes
Aug 02,2017
Minithumbup
Sophie Major
Rachel East
By: 'Karl and Sophie Kiarie'
Aug 02,2017
0 people found
this helpful
Both Sophie and Rachel were very professional and engaged in what was a difficult transaction with an uninformed vendor who did not fully grasp the conveyancing process. They were prompt and clear in all communications with us, and also effectively managed communications with the agents at the top of the chain....
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 27,2017
Minithumbup
Sophie Major
By: 'Satisfied Customer'
Jul 27,2017
0 people found
this helpful
We got excellent service from Sophie. She helped us to make an informed purchase decision. She was always there to help us out with any additional information that we required from the time we made the offer to the time we completed the purchase of the property. Showed high level of professionalism. Always got back to us with a response to our queries without any need for follow up. The whole process was handled very professionally....
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Was this helpful? Yes
Jun 29,2017
Minithumbup
Sophie Major
Colin copp
By: 'Key Workers'
Jun 29,2017
0 people found
this helpful
Sophie dealt with our latest sale very efficiently and patiently. It was a difficult sale, complicated by the buyer's solicitor, Sophie worked hard to keep it all on track and chase things through until we finally completed last week. Thank you!...
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Comment on agent fees
They were as agreed and expected,
Was this helpful? Yes
May 08,2017
Minithumbup
Sophie Major
By: 'Denise Clutterbuck & Paul Cochrane'
May 08,2017
0 people found
this helpful
Sophie was incredibly helpful and a very positive influence for our property purchase. She was reliable, always arriving for viewings on time and she always kept us up to date on matters where she wasn't going to be in the office for a certain event during the purchase of the property and she always advised us of an alternative staff member who would help us in her absence. She is an asset to the G-Pees team at Guildford and we would like to express our appreciation to her for all her efforts ...
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Comment on agent fees
As purchasers, we were not subject to agents' fees.
Was this helpful? Yes
May 03,2017
Minithumbup
Chloe Prynne
By: 'Eva'
May 03,2017
0 people found
this helpful
Chloe is very professional and enthusiastic. She was always there to answer my questions and to provide help quickly and effectively. She gave exact information and helped the communication with the sellers, so the purchased could be secured quickly. We are completley happy with her....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
May 03,2017
Minithumbup
Colin copp
Sophie Major
By: 'Chris M'
May 03,2017
0 people found
this helpful
Colin and team (notably Sophie, Chloe and Luke) were extremely professional and very on the ball. They made the whole sales process as easy as possible and no ask was too little or too much. Thank you for all your efforts....
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Comment on agent fees
About right.
Was this helpful? Yes
Apr 28,2017
Minithumbup
Chloe Prynne
Adam Orell
By: 'Birgitta'
Apr 28,2017
0 people found
this helpful
We been so lucky to have had the best people! From start to finish they been absolutely brilliant. Thank you Chloe, Adam and the rest of the team....
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'Trevor'
Feb 13,2017
0 people found
this helpful
Gascoigne-Pees provided a professional and efficient service and achieved a sale price that exceeded our expectations. They communicated with us regularly throughout the sale process ensuring that we were keep fully informed of developments....
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Comment on agent fees
The sale fee was competitive in the present market.
Was this helpful? Yes
Jan 26,2017
Minithumbup
Sophie Major
By: 'Kay Hiatt'
Jan 26,2017
0 people found
this helpful
Sophie has been a star! Pleasant, efficient, gets the job done. From the start she has been a credit to the company, very good interpersonal skills - easy to contact and follows through what she says she will do....
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Comment on agent fees
Not releavnt
Was this helpful? Yes
Dec 07,2016
Minithumbup
Luke cox
By: 'Tim Prior'
Dec 07,2016
1 people found
this helpful
Luke has been invaluable with our recent sale. Very professional cool calm and collected through out the whole process. A real delight to work with this gentleman and a real credit to the agency....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
By: 'Katya B'
Dec 03,2016
0 people found
this helpful
Henry was very professional and super efficient and proactive. Henry would always reply or contact us right away by telephone if we had any queries....
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Was this helpful? Yes
Nov 30,2016
Minithumbup
Sophie Major
By: 'Elliott'
Nov 30,2016
0 people found
this helpful
My experience with the office was very good, staff were always polite and helpful. Most of my dealings were directly with Sophie Major who was a vital part of my successful purchase. After I got bad advice from a bad broker I nearly pulled out of the purchase but Sophie put me in touch with another broker who was able to assist me. I cannot speak highly enough with regards the office or Sophie....
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Was this helpful? Yes
Nov 23,2016
Minithumbup
Paul Counter
By: 'Garry Stratford'
Nov 23,2016
0 people found
this helpful
I would highly rate Paul, I found him to be totally professional he dealt with my wife and I in a manner which made us feel at ease. Through the whole journey from start to getting an offer he kept us informed about the process nothing was to much trouble. Many Thanks for a great service....
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Comment on agent fees
GOOD
Was this helpful? Yes
Nov 22,2016
Minithumbup
Paul Counter
KIRSTY mclean
By: 'Leo and Rachel Clarke'
Nov 22,2016
0 people found
this helpful
Paul Counter and Kirsty McLean, were both superb. They were professional , polite , knowledgeable and extremely helpful. Nothing was too much trouble for them. They were always on hand to deal with queries large or small. Thank you very much indeed for all your help....
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Comment on agent fees
Standard fee charges
Was this helpful? Yes
Nov 20,2016
Minithumbup
Rachel East
Chloe Prynne
By: 'Andy Walker'
Nov 20,2016
2 people found
this helpful
Excellent service! Very prompt response to all enquiries. Very proactive. Most importantly a quick sale. Restored my faith in estate agents....a pleasure....
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Comment on agent fees
Competitive
Was this helpful? Yes
Nov 01,2016
Minithumbup
By: 'VC'
Nov 01,2016
0 people found
this helpful
Henry was excellent, going far beyond the call of duty and not at all underhand and manipulative as I found other agents to be. He arranged viewings at short notice and difficult times and listened to our comments. Very personable and trustworthy....
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Was this helpful? Yes
Oct 28,2016
Minithumbup
By: 'Tom Carey'
Oct 28,2016
0 people found
this helpful
Henry was very polite and helpful at all times throughout the process. He was flexible with his appointment times which enabled me to visit the property during my lunch break....
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Was this helpful? Yes
Oct 20,2016
Minithumbup
By: 'Henry Griffin'
Oct 20,2016
0 people found
this helpful
Great service from Henry from the beginning to the end. He was diligent and sincere during the purchase of the property in Gomshall and I would certainly recommend him anyone interested in buying / renting properties in the area. Thanks Henry for your hard work!...
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Comment on agent fees
n/a
Was this helpful? Yes
Oct 14,2016
Minithumbdown
Tom Miles
Sophie Major
By: 'ST'
Oct 14,2016
0 people found
this helpful
Gascoigne Pees were okay - certainly not better than that. Emails took an age to get a reply to. I rarely got a call back when leaving a message, yet was being hurried along on a ridiculous exchange timescale which was seemingly negotiated by Gascoigne pees without ever agreeing it with me. Frustrating is an understatement. Then suddenly I was no longer dealing with the original person and passed to someone new. I've been in the business myself and know agents and many agencies - really not t...
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 13,2016
Minithumbup
Rachel East
Chloe Prynne
By: 'Glen and Suzi'
Oct 13,2016
0 people found
this helpful
Estate agents often get a bad wrap when it comes to customer service - we have had our share of bad experiences but our experience from Gascoigne Pees was first class. Chloe and Rachel clearly have a genuine love for what they do and this translated in to exceptional customer service. They stayed in regiular contact and proved themselves to be highly skilled negotiators. They were very switched on generally throughout the entire process - working hard for us during our sale to achieve the bes...
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Comment on agent fees
The fee was 110% justified by the work that was put in to the sale
Was this helpful? Yes
Sep 29,2016
Minithumbup
Tom Miles
By: 'Stephen Potts'
Sep 29,2016
0 people found
this helpful
The whole team in Guildford was excellent throughout our purchase in Shamley Green. This included the sales team (Henry Griffin, Tom Miles and Rachel Shaw) as well as your in-house mortgage advisor, Jim Baxter. We had several issues with the seller's solicitor who was causing severe delays and the team, Tom Miles in particular, went above and beyond the call of duty to solve problems and keep the sale on track....
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Comment on agent fees
Don't know
Was this helpful? Yes
Aug 27,2016
Minithumbup
Sophie Major
By: 'Sophie Vickery'
Aug 27,2016
0 people found
this helpful
Overall, Gascoigne Pees have been approachable and supportive during my house purchase. They were particularly strong with helping me submit and negotiate my offer. I would like to commend Sophie Major for her flexibility when visiting the flat, responding to queries etc and her transparency - I always knew she was telling me everything she knew and she kept me updated. My journey has not been easy and one thing I would say Gascoigne Pees could have been better at was taking lead on managing t...
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Was this helpful? Yes
Jul 28,2016
Minithumbup
By: 'GC'
Jul 28,2016
0 people found
this helpful
Excellent service. A skilled, experienced and responsive professional. Very grateful for assistance with a challenging sale and onward purchase...would highly recommend....
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Was this helpful? Yes
Jul 19,2016
Minithumbup
Colin copp
Sophie Major
By: 'Ginette Starr'
Jul 19,2016
0 people found
this helpful
Colin Copp was the most professional of all agents who came to value the house. He had a clear marketing strategy and came across as experienced and unflappable. We believe the way colin set up our sale, and tbe professionalism of sophie and kirsty when showing people round, helped us get over tbe asking price for our house.The fee was also the most competitive at 1%. Sophie has been v professional and has put in a lot of effort throughout the sale process. Chris came in (from our perspectiv...
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Comment on agent fees
The most competitive
Was this helpful? Yes
Jul 17,2016
Minithumbup
Sophie Major
By: 'Sarah'
Jul 17,2016
0 people found
this helpful
Good communication and very friendly service. Really helped to push through at exchange when things were slowing down. Thank you!...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
Rachel Shaw
Sophie Major
By: 'Sarah Parry'
Jul 08,2016
0 people found
this helpful
I was very happy with the service I received from throughout the process. Staff were helpful and courteous with excellent knowledge of the market....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 05,2016
Minithumbup
Sophie Major
By: 'Elizabeth H'
Jul 05,2016
0 people found
this helpful
Gascoigne Pees & Sophie Major in particular have a fantastic service. They were very friendly & proactive & the transaction was certainly made easier with their attentive & thorough service....
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Was this helpful? Yes
Jun 27,2016
Minithumbup
Sophie Major
By: 'Pitt'
Jun 27,2016
0 people found
this helpful
We have recently exchanged contracts on a flat and Sophie has kept us informed of progress throughout a rather difficult negotiation with our purchaser. She was always polite, concerned and enthusiastic to help whenever it was required. In my view she couldn't have done the job better....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • GU1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 85% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £705,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 0 4 30 1 24 1 2 0
Colin copp - upload your photo Colin copp
3 reviews

About Colin No description set View full profile
Rachel Shaw - upload your photo Rachel Shaw
3 reviews

About Rachel No description set View full profile
KIRSTY mclean - no image available KIRSTY mclean
sales negotiator
2 reviews

About KIRSTY No description set View full profile
Sophie Major Sophie Major
Senior Sales Negotiator
16 reviews

About Sophie No description set View full profile
Rachel East - upload your photo Rachel East
3 reviews

About Rachel No description set View full profile
Chloe Prynne - no image available Chloe Prynne
Sales Negotiator
4 reviews

About Chloe No description set View full profile
Paul Counter - no image available Paul Counter
Area Valuer
3 reviews

About Paul No description set View full profile
Luke cox - upload your photo Luke cox
1 reviews

About Luke No description set View full profile
Adam Orell - upload your photo Adam Orell
1 reviews

About Adam No description set View full profile
Jason Taylor - no image available Jason Taylor
0 reviews

About Jason No description set View full profile
Andrew Blake - no image available Andrew Blake
1 reviews

About Andrew No description set View full profile

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Last updated at 9:15 AM 30/06/2017 by

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Last updated at 9:15 AM 30/06/2017 by

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