No description for branch.
Gascoigne Pees

193 High Street Guildford
Surrey
GU1 3AW

01483 533366
Website not available

Properties for Sale
Properties to Rent

“ Customer service... ”

Jun 05,2018
Minithumbup
By: 'Jason'
Jun 05,2018
0 people found
this helpful
Pedro could not have been more helpful,And I can't thank him enough for getting me into the property in double quick time!,Very efficient and wouldn't hesitate to use him again...
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Comment on agent fees
Good
Was this helpful? Yes

“ Highly recommended... ”

May 11,2018
Minithumbup
By: 'David Sheppard'
May 11,2018
0 people found
this helpful
Rachel has acted for me on several occasions, her natural sales ability, combined with a genuine love of her work and environment, puts her in a league of her own. In addition to these skill sets, she has a wonderful temperament, which in these challenging ...
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Comment on agent fees
Very fair
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“ First class service... ”

Apr 27,2018
Minithumbdown
By: 'Outstanding professionalism'
Apr 27,2018
0 people found
this helpful
Having initially valued, marketed and sold the property with professionalism Sophie showed her true outstanding customer relations when we had to overcome several obstacles. Sophie was positive and most importantly honest with us resulting in a quick exchange of contracts. I cannot recommend Gascoigne Pees ...
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“ Friendly & Professional... ”

Apr 12,2018
Minithumbup
By: 'David'
Apr 12,2018
0 people found
this helpful
Excellent service provided by Gascoigne Pees and, in particular, Rachel at all times. Very responsive to my requests and always did what she said she would. Gave good advice on the market and suggestions for valuations. Resulted in a new tenant agreeing to move in ...
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Mar 09,2018
Minithumbup
By: 'Alex Shepley'
Mar 09,2018
0 people found
this helpful
Superb. We got excellent advice from valuation through to negotiation and ultimately completion. Paul and Sophie were proactive, assertive and excellent with communication and problem solving which ultimately made the whole thing viable. We would thoroughly recommend....
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Comment on agent fees
The fees are justified because of the expertise and in our case the efficiency of selling process.
Was this helpful? Yes
Mar 07,2018
Minithumbup
By: 'Paul Munn'
Mar 07,2018
0 people found
this helpful
Following the death of my parents, their house had to be sold and the money split between my brother and myself. My first meeting with William was at the old delapidated cottage and William has a wonderful "Bedside manner" whilst walking around the ...
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Comment on agent fees
William was very fair in assessing how much commission to charge and considering the sale took almost two years to complete and an awful lot of site visits and e-mails, William came up with a fair price for all parties.
Was this helpful? Yes
Mar 06,2018
Minithumbup
By: 'Sue'
Mar 06,2018
0 people found
this helpful
I got really prompt and helpful service from Daisy and Pedro at Gascoigne-Pees. My flat, which had been unlet for several months, was let within a week and all the arrangements were sorted quickly. I feel really relieved my flat is let again and in ...
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Comment on agent fees
Reasonable. Matched my previous agent.
Was this helpful? Yes
Feb 07,2018
Minithumbup
By: 'Josh Daoust'
Feb 07,2018
0 people found
this helpful
Sophie has helped me from start to finish on my purchase and has answerd all questions I had very quickly and professionally. I would deffinetly use and recommend G Pees....
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Jan 14,2018
Minithumbup
By: 'J&N'
Jan 14,2018
1 people found
this helpful
It was a pleasure working with both Colin & Sophie, they came to the initial meeting at very short notice armed with very useful information which showed their capability and knowledge of the local market, and throughout the entire transaction (even after hours) they kept ...
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Comment on agent fees
Fees were never an issue.
Was this helpful? Yes
Nov 03,2017
Minithumbup
By: 'Alex'
Nov 03,2017
0 people found
this helpful
Gascoigne Pees have been fantastic from start to finish. I rented out my property with them before selling and they made the process much easier than I could have imagined. When it came around to selling my property, Rachel could not have been more helpful ...
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Was this helpful? Yes
Nov 02,2017
Minithumbup
By: 'AJP'
Nov 02,2017
1 people found
this helpful
Moving is an extremely stressful time,. but Jason and team made it much easier ! always answering queries efficiently - as a buyer it's a big purchase to make - but they were always there to help....
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Comment on agent fees
n/a
Was this helpful? Yes
Oct 21,2017
Minithumbup
By: 'Betty'
Oct 21,2017
0 people found
this helpful
The marketing of our property was excellent. Jason assisted in negotiations with the buyers and with a number of complex issues between the offer being accepted and completion. He could not have been more helpful and was totally professional throughout....
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Oct 02,2017
Minithumbdown
By: 'Private'
Oct 02,2017
0 people found
this helpful
Extremely poor communication & no understanding of customer service. I would not recommend as a lettings agency. Staff are impossible to get hold of, rarely return phone calls or emails and there are always mistakes with paperwork & finances. The entire experience has been stressful, ...
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Comment on agent fees
High for the level of service they provide
Was this helpful? Yes
Sep 19,2017
Minithumbup
By: 'HMO landlord'
Sep 19,2017
0 people found
this helpful
I dealt with Chloe, Jason, Paul and Adam and I found them all to be dedicated to achieving a sale. This ended up being quite a task as I had uncooperative tenants. Nonetheless, this team came through for me and I am very happy with ...
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Comment on agent fees
I was happy with the fees.
Was this helpful? Yes
Aug 23,2017
Minithumbup
By: 'Brad'
Aug 23,2017
0 people found
this helpful
Sophie is always punctual , well presented and informed of the latest facts . She understand what me and my business partner are looking for...
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Was this helpful? Yes
Aug 16,2017
Minithumbup
By: 'David'
Aug 16,2017
0 people found
this helpful
This is to say a big thank you to Paul Counter and the sales team at Guildford branch for securing a sale on our home. Viewings were efficiently handled and having a single point of contact in Andrew Blake simplified lines of communication. We are ...
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Comment on agent fees
Average for the market.
Was this helpful? Yes
Aug 15,2017
Minithumbup
By: 'Mark B'
Aug 15,2017
0 people found
this helpful
As always, Sophie was a salwart professional. From the very start where we were personally alerted to the property being marketed that suits our requirements, to finish where we collected the keys from Sophie herself, Sophie is great to work with and buy through. Her ...
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Was this helpful? Yes
Aug 02,2017
Minithumbup
By: 'Karl and Sophie Kiarie'
Aug 02,2017
0 people found
this helpful
Both Sophie and Rachel were very professional and engaged in what was a difficult transaction with an uninformed vendor who did not fully grasp the conveyancing process. They were prompt and clear in all communications with us, and also effectively managed communications with the agents ...
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Comment on agent fees
N/A
Was this helpful? Yes
Jul 27,2017
Minithumbup
By: 'Satisfied Customer'
Jul 27,2017
0 people found
this helpful
We got excellent service from Sophie. She helped us to make an informed purchase decision. She was always there to help us out with any additional information that we required from the time we made the offer to the time we completed the purchase of ...
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Jun 29,2017
Minithumbup
By: 'Key Workers'
Jun 29,2017
0 people found
this helpful
Sophie dealt with our latest sale very efficiently and patiently. It was a difficult sale, complicated by the buyer's solicitor, Sophie worked hard to keep it all on track and chase things through until we finally completed last week. Thank you!...
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Comment on agent fees
They were as agreed and expected,
Was this helpful? Yes
May 08,2017
Minithumbup
By: 'Denise Clutterbuck & Paul Cochrane'
May 08,2017
0 people found
this helpful
Sophie was incredibly helpful and a very positive influence for our property purchase. She was reliable, always arriving for viewings on time and she always kept us up to date on matters where she wasn't going to be in the office for a certain event ...
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Comment on agent fees
As purchasers, we were not subject to agents' fees.
Was this helpful? Yes
May 03,2017
Minithumbup
By: 'Eva'
May 03,2017
0 people found
this helpful
Chloe is very professional and enthusiastic. She was always there to answer my questions and to provide help quickly and effectively. She gave exact information and helped the communication with the sellers, so the purchased could be secured quickly. We are completley happy with her....
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Comment on agent fees
Very reasonable fees.
Was this helpful? Yes
May 03,2017
Minithumbup
By: 'Chris M'
May 03,2017
0 people found
this helpful
Colin and team (notably Sophie, Chloe and Luke) were extremely professional and very on the ball. They made the whole sales process as easy as possible and no ask was too little or too much. Thank you for all your efforts....
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Comment on agent fees
About right.
Was this helpful? Yes
Apr 28,2017
Minithumbup
By: 'Birgitta'
Apr 28,2017
0 people found
this helpful
We been so lucky to have had the best people! From start to finish they been absolutely brilliant. Thank you Chloe, Adam and the rest of the team....
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Comment on agent fees
Ok
Was this helpful? Yes
Feb 13,2017
Minithumbup
By: 'Trevor'
Feb 13,2017
0 people found
this helpful
Gascoigne-Pees provided a professional and efficient service and achieved a sale price that exceeded our expectations. They communicated with us regularly throughout the sale process ensuring that we were keep fully informed of developments....
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Comment on agent fees
The sale fee was competitive in the present market.
Was this helpful? Yes
Jan 26,2017
Minithumbup
By: 'Kay Hiatt'
Jan 26,2017
0 people found
this helpful
Sophie has been a star! Pleasant, efficient, gets the job done. From the start she has been a credit to the company, very good interpersonal skills - easy to contact and follows through what she says she will do....
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Comment on agent fees
Not releavnt
Was this helpful? Yes
Dec 07,2016
Minithumbup
By: 'Tim Prior'
Dec 07,2016
1 people found
this helpful
Luke has been invaluable with our recent sale. Very professional cool calm and collected through out the whole process. A real delight to work with this gentleman and a real credit to the agency....
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Comment on agent fees
Good
Was this helpful? Yes
Dec 03,2016
Minithumbup
By: 'Katya B'
Dec 03,2016
0 people found
this helpful
Henry was very professional and super efficient and proactive. Henry would always reply or contact us right away by telephone if we had any queries....
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Nov 30,2016
Minithumbup
By: 'Elliott'
Nov 30,2016
0 people found
this helpful
My experience with the office was very good, staff were always polite and helpful. Most of my dealings were directly with Sophie Major who was a vital part of my successful purchase. After I got bad advice from a bad broker I nearly pulled out ...
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Nov 23,2016
Minithumbup
By: 'Garry Stratford'
Nov 23,2016
0 people found
this helpful
I would highly rate Paul, I found him to be totally professional he dealt with my wife and I in a manner which made us feel at ease. Through the whole journey from start to getting an offer he kept us informed about the process ...
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Comment on agent fees
GOOD
Was this helpful? Yes
Areas covered
  • GU1
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
98% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £120,000
  • Max: £705,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 2 1 4 37 2 26 1 2 0

Fees

No fees set.
Last updated at 2:05 PM 03/05/2018 by Sophie Major

Complaints Procedure

No procedure set.
Last updated at 2:05 PM 03/05/2018 by Sophie Major

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