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Garton Jones

3 Oswald Buildings, 374 Queenstown Road Chelsea Bridge Wharf, London
Greater London

020 7622 8800

Nov 19,2014
Nov 19,2014
0 people found
this helpful
They missed the tenancy by saying I should contact them for any problem. Then they say that if I have any problems or issue I should contact the landlord directly. As they claimed they did not manage the property any more and said sorry if we didn't mention that earlier. They even failed to clarify the contract clause in a contract they made, and just said I should seek a legal expert and pay them if I need a clarification with a contract, even though they made it....
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What agent could do to change your mind?
Simply explained the clause in the contract they made. Told me in the beginning that they will not be responsible for managing property rather than lying then that they will take care of any problem I have.
Comment on agent fees
I don\'t know why they charged it if they can\'t explain the contract the made, and say I should contact the landlord for anything even though then they said I should contract the,
Was this helpful? Yes
Sep 15,2014
Sep 15,2014
0 people found
this helpful
We waited 3 weeks after paying the holding deposit until get the formal contract. They didn't give us the formal contract until the previous day of moving in. After we signed it, they called us saying that the landlord changed his idea on things we already agreed at the beginning (3 weeks ago). The thing is that this was at 5pm on the day before the planed move in. The agency said, if we were not going to accept the new offer of the landlord, we couldn't move in on our planed date and we would h...
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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