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    Rachael Agnew
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    Tricia Cain
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    Gary Bird
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Fry & Kent Estate Agents

7-9 Stanley Street Southsea, Portsmouth
Hampshire
PO5 2DS

023 9281 5221

Mar 28,2014
Minithumbdown
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Mar 28,2014
0 people found
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Stay away!! The worst customer service in the world. Rude, unprofessional. Patronising. Disgusting attitude. Incompetent. Slow. Avoid at your peril. Utter bunch of M***s....
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Mar 11,2014
Minithumbdown
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Mar 11,2014
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I rent from this agency, they told me a contract renewal was £20 when I moved in. A year later they then asked for £50 for a contract renewal, I signed all the paperwork and went to pay the £50 to find that they actually hid the VAT so I had to pay £60. Another hidden price hike! After all this, all they did was get me to sign a one page document agreeing to continue the current contract. A single sheet of paper cost me £60, day light robbery!!!...
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Nov 15,2012
Minithumbup
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Nov 15,2012
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We have used Fry & Kent to sell our last two homes, the purchase of two properties and used their letting department on another property over the period of at least 12 years. We can say, that in all our experiences across many departments over this time, we have continually been pleased with their professionalism and results. This has been reflected in the positive attitude other professionals have toward Fry & Kent that we have used in these processes, such as solicitors and surveyors...
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Nov 10,2012
Minithumbup
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Nov 10,2012
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We approached Fry & Kent because of previous experience with management staff (very positive) and their apparent understanding of our needs in a widely reported difficult property market. Having agreed terms, we left the keys with them and hoped for the best! Tricia became the regular point of contact and she maintained excellent lines of communication throughout the process. We were kept up to date about viewings, potential buyer feedback and any other developments to do with the sale. Du...
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Nov 10,2012
Minithumbup
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Nov 10,2012
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The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale happened ver quickly (within less than two weeks) and they helped us to achieve the price we wanted. When there were problems with Countrywide Conveyancing they helped chase things through - plus the same when there were problems with the ...
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Aug 07,2012
Minithumbdown
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Aug 07,2012
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I chose this agent only because they were selling more properties than others in my post cord area. And yes, it was the only merit. The offer that I agreed came in shortly after they put the adverts on the Right Move and other sites. But they did absolute minimal to sell my house.(no sale sign and shop front display were up in time because they were too slow) The photographs and the description of the house was so unimpressive, that I provided my own professionally taken alternatives. Also I ...
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What agent could do to change your mind?
They could have allocated me one friendly knowlegible person for a point of contact to take me through the whole process. Human touch could cover multitude of imperfections.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 2 3 1 0 0 0 0
Rachael Agnew - upload your photo Rachael Agnew
1 reviews

About Rachael No description set View full profile
Tricia Cain - upload your photo Tricia Cain
2 reviews

About Tricia No description set View full profile
Gary Bird - upload your photo Gary Bird
1 reviews

About Gary No description set View full profile

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Awards won by Fry & Kent Estate Agents, Portsmouth PO5 2DS

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