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Freshwater Property Management

51d Oakwood Court Abbotsbury Road Kensington, London
Greater London
W14 8JY

020 7602 6611

Oct 19,2015
Minithumbdown
By:
Oct 19,2015
0 people found
this helpful
My family lived in one of their properties for almost ten years. The Staircase collapsed, the front door fell in. They had almost £100,000 in rent over this time and they failed to double glaze the windows. The damp was not apparent until slugs invaded our home, they were everywhere in the kitchen drawers, on the floor. We did complain and nothing was ever done. They pulled the balcony down making it look like an eyesore, promising to replace it with a veranda but they never did. I w...
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What agent could do to change your mind?
Carried out the repairs and brought the property up to the standard it should have been. They received a lot of money over the years and I never was in arrears. So it was very unfair.
Was this helpful? Yes
Oct 26,2013
Minithumbdown
By:
Oct 26,2013
7 people found
this helpful
Cannot believe I have put up with this nonsense for 30 years!! These people have charged me at least £40,000 in that time for essential work and excess service charges? When quizzed about these excess charges you receive the usual response - NONE. It\'s pay up or we will take you to court. So unless you have a spare £25,000 plus to fight back what option is there. Looked into possibility of extending lease 5 years ago and was quoted £22,000! a little to much. So people the mora...
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Was this helpful? Yes
Jul 11,2013
Minithumbdown
By:
Jul 11,2013
10 people found
this helpful
Freshwater Property Management currently manages the property I reside in and the building next door. They are currently doing building works at Burnham Court (W2) and as a result of that work, I have found out they disposed of my new bike without my knowledge! Apparently they put up notices and sent all residents notification of the need to remove their bikes but this information was not received (we never saw any communication about this). Several other residents I am told have returned from h...
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What agent could do to change your mind?
This negative experience has marred my opinion of this company and as a result, I would never knowingly use them if I had a choice.
Was this helpful? Yes
Dec 22,2011
Minithumbdown
By:
Dec 22,2011
9 people found
this helpful
We moved in their property 9 months ago. There has been a water leak since. We have informed them in writing on several ocassions but there has been no movement. Few days ago there was a heavy water leak from the above flat. We were covering our stock when a big portion of ceiling collapsed on a staff member. He was taken to hospital but HEIGHT OF NEGLIGENCE that no one from that company rang us to show their concerns. Everyone says to sue this company, after reading everyones reviews I dont thi...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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