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Freshwater Property Management

3rd Floor Suffolk House George Street Croydon
Greater London
CR0 1PE

020 8662 8870

Jan 22,2016
Minithumbdown
By:
Jan 22,2016
5 people found
this helpful
We bought a flat within a block that is managed by Freshwater a year ago. When we purchased the property we were told the service charge was £200 per quarter but have paid over £300 every quarter and have just received a huge excess service charge invoice with an attached schedule detailing the breakdown of the charges which seem so excessive. Since we have arrived Freshwater are continuously performing "major works" although there is no clear evidence of real improvements....
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Apr 29,2014
Minithumbdown
By:
Apr 29,2014
11 people found
this helpful
We have had a ¢â‚¬Ëœhistoric leak' in our shop for a very long time, I have phoned and emailed Freshwater regarding the leak on several occasions with no avail. I would NOT even recommend this company to my worst enemy (if I had one!). The fire exit to the rear of our property is falling away from the building and should be condemned ¢â‚¬â€œ very dangerous in my opinion for the tenants in the flats above us (in an emergency) and in a state of panic. They call them self a ¢â‚...
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What agent could do to change your mind?
Answer emails / phone back after logging a complaint... Terrible service
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Oct 29,2013
Minithumbdown
By:
Oct 29,2013
10 people found
this helpful
Utterly terrible. Company based purely around turning a profit with total disregard to clients. I would give them a negative score if I could. Word of advice never believe anything they say to you, and if they tell you something make sure you get it in writing because it will come back to bite you....
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May 13,2013
Minithumbdown
By:
May 13,2013
9 people found
this helpful
Well, I\'m glad that\'s over. I\'ve sold my flat in Taymount Grange now and will soon never have to deal with Freshwater again. Both in buying, leaseholding and finally in selling, my experience is that they are exceedingly slow, their bills are very very high in comparison to others and they are very difficult to work with. Having Freshwater or any of the other group companies associated with any property I wanted to deal with in future would put me off entirely. I would not recommend ha...
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What agent could do to change your mind?
Root and branch reform of your business. Update yourselves to serve your customers and you\'ll probably make more money...
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Dec 18,2010
Minithumbdown
By:
Dec 18,2010
7 people found
this helpful
Freshwater are the kings of bad managers. Don't go anywhere near them....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Letting No data



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Awards won by Freshwater Property Management, Croydon CR0 1PE

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