Limehouse, London, E14
4.7/5, 322 reviews
95% recommended
89% sales valuation accuracy
98% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Opening Hours
Address

Franklyn James
29 Narrow Street
Limehouse,London
Greater London
E14 8DP
020 7791 1777

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 98% £285,500 £1,250,000
Lettings 97% 95% £355 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
81 1 119 9 41 1 44 1 22 3
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

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“Gary Atkins is extremely professional and always delivers exceptional customer ......”

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Mar 30,2015
Minithumbup
Gary
By: 'Jack'
Mar 30,2015
24 people found
this helpful
Gary Atkins is extremely professional and always delivers exceptional customer service. I have known Gary for 2½ years and he always goes the extra mile. Gary is very prompt in returning calls and emails, is always there for assistance, and will always make sure that any ...
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“Antaeus was extremely helpful in assisting me with finding the ......”

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Mar 30,2015
Minithumbup
By: 'Tina'
Mar 30,2015
27 people found
this helpful
Antaeus was extremely helpful in assisting me with finding the property I am currently renting. I had been looking at properties and reached out to a number of agents, but Antaeus contacted me straight away, providing further details of the property and making arrangements to ...
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“I write in strong support of David who has been ......”

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Mar 27,2015
Minithumbup
By: 'Dr'
Mar 27,2015
23 people found
this helpful
I write in strong support of David who has been extremely supportive and proactive in helping achieve exchange of contracts on Flat 2 Edith Cavell House E14. He has gone out of his way to accommodate viewings and has been helpful and reassuring during episodes of ...
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“My praise for this company is two fold. Firstly i ......”

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Mar 27,2015
Minithumbup
Gary
By: 'Andrew'
Mar 27,2015
23 people found
this helpful
My praise for this company is two fold. Firstly i must thank Phillip Lingard & Jason Taylor for the sale of a flat in Limehouse. The property sold within four days. I personally reviewed other properties in the area that were for sale or had sold., ...
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Comment on agent fees
Like all fees its the cost of doing business. If the company works for & keeps you informed then its money well spent. Cheap is invariably expensive in the long run.
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“I am very satisfied by the performance of David through ......”

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Mar 27,2015
Minithumbup
By: 'Andreas'
Mar 27,2015
21 people found
this helpful
I am very satisfied by the performance of David through out the process of my property purchase. Starting from property selection and viewings David has identified the properties that were really in line with my requirements and budget (this sounds a bit intuitive but my ...
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“We genuinley couldn't be happier with the fantastic service that ......”

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Mar 27,2015
Minithumbup
By: 'Richard'
Mar 27,2015
19 people found
this helpful
We genuinley couldn't be happier with the fantastic service that Philip and his team at Franklyn James provided throughout the entire process of selling our property. From the professional photos and excellent marketing of it, handling all the viewings including evenings and weekends, aiding the ...
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“Antaeus was very helpful regarding the property and was very ......”

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Mar 27,2015
Minithumbup
By: 'Lee'
Mar 27,2015
23 people found
this helpful
Antaeus was very helpful regarding the property and was very quick to reply. I found a flat quickly and started negotiations the next day. Antaeus was helpful in the negotiations and all was resolved in a very short space of time. The property management side ...
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“We have rented out our apartment through Franlyn James and ......”

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Mar 27,2015
Minithumbup
Gary
By: 'Watsons'
Mar 27,2015
22 people found
this helpful
We have rented out our apartment through Franlyn James and have dealt in the main with Gary Atkins. This is our second tenant and we are into our third year. During this time Gary has been professional, helpful,and has always kept us up todate. ...
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“Antaeus was the first person we met on behalf of ......”

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Mar 26,2015
Minithumbup
By: 'Zoe'
Mar 26,2015
22 people found
this helpful
Antaeus was the first person we met on behalf of the agency when we visited the property for a viewing. Antaeus was very polite and helpful. He explained everything regarding the property and location and answered all the questions asked. He was also the negotiator ...
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Comment on agent fees
We think that the fees were quite expensive. We understand that there are fees that must be paid towards the agent but we believe that they could be a bit cheaper. For example a fee shouldn't have to be paid when for further checks when the tenancy comes to an end.
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“Antaeus was very helpful in our search for a property ......”

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Mar 26,2015
Minithumbup
By: 'LD'
Mar 26,2015
21 people found
this helpful
Antaeus was very helpful in our search for a property and quickly came back to us with a few viewings. We found a flat we liked that day and started negotiations the next day. Antaeus was helpful in the negotiations and this was all resolved ...
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“David and Philip were professional and helpful throughout the rather ......”

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Mar 26,2015
Minithumbup
By: 'Sheng'
Mar 26,2015
21 people found
this helpful
David and Philip were professional and helpful throughout the rather long buying process. David was the main point of contact for us. He was always available on phone and on email, was quick to respond all our queries. He was very helpful when the deal ...
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“Antaeus was professional, presentable and understood my requirements as a ......”

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Mar 26,2015
Minithumbup
By: 'Tim'
Mar 26,2015
21 people found
this helpful
Antaeus was professional, presentable and understood my requirements as a landlord perfectly. Communication was great throughout the arrangement of the tenancy and I would not hesitate to use him again....
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Comment on agent fees
Satisfactory
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“Antaeus has been effective and has communicated well through the ......”

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Mar 26,2015
Minithumbup
By: 'JS'
Mar 26,2015
22 people found
this helpful
Antaeus has been effective and has communicated well through the whole process. I would recommend him to anyone looking for a honest and reliable lettings negotiator. since moving in I have had a few issue with the property, I have found Paul at Franklyn James ...
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“It's been a great pleasure dealing with Antaeus, he's a ......”

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Mar 26,2015
Minithumbup
By: 'Mihai'
Mar 26,2015
20 people found
this helpful
It's been a great pleasure dealing with Antaeus, he's a great agent that knows how to rent a property. The whole process from the viewing to signing the contract went smooth and we were happy with the service provided. I would definitely recommend Antaeus to ...
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“He always very friendly and supply of lots of useful ......”

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Mar 26,2015
Minithumbup
By: 'Selena'
Mar 26,2015
20 people found
this helpful
He always very friendly and supply of lots of useful information to me. Also, I am very satisfied for my new proporty. Thank you so much!...
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“David was hands down the best agent I've ever worked ......”

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Mar 25,2015
Minithumbup
By: 'bensmac'
Mar 25,2015
20 people found
this helpful
David was hands down the best agent I've ever worked with. I was selling a houseboat which is a pretty specialist property. David asked questions, took time to learn about boats and equally knew when to hand over for the really in-depth questions. He did ...
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“David Bailey provided us with excellent client service throughout the ......”

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Mar 25,2015
Minithumbup
By: 'Rukhsana'
Mar 25,2015
20 people found
this helpful
David Bailey provided us with excellent client service throughout the sales process. Communication was prompt and very efficient. David made the whole process very smooth indeed and we would recommend his services....
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“I am disgusted by the treatment of myself by Franklyn ......”

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Dec 10,2014
Minithumbdown
By: 'The'
Dec 10,2014
23 people found
this helpful
I am disgusted by the treatment of myself by Franklyn James, having to chase up emails sent, being spoken to rudely on the phone and hung up by the managing director. I had an issue of my address being used by another person, for a ...
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Was this helpful? Yes
By: SL
Mar 06, 2015
View all comments (3)
Franklyn James, you failed to mention in your reply that you did not apologise for your abrupt manner and the reason your managing director felt it necessary to hang up. This suggests that you were pushed into a corner and reacted inappropriately and unprofessionally. I however failed to mention that the referencing agency that Franklyn James has used relating to this tenancy agreement has also had a complaint made against them which is currently being investigated. I also failed to add the info ...

“Can not recommend enough. Have bought numerous properties over years ......”

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Oct 26,2013
Minithumbup
By: 'S'
Oct 26,2013
19 people found
this helpful
Can not recommend enough. Have bought numerous properties over years and continue to do so with Buy To Lets but in my experience Franklyn James have surpassed all other Estate Agents. They kept me regularly informed and as I was selling my mother`s property ...
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“I have owned my apartment since April 2000 and been a ......”

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Aug 12,2013
Minithumbup
Gary
By: 'Ken'
Aug 12,2013
17 people found
this helpful
I have owned my apartment since April 2000 and been a client of Franklyn James, on and off, since August 2008. During that time they have found four tenants at decent rents. Whenever the property goes back on the market I always use at least two agents ...
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“Very professional and responsive. They find good tenants and are ......”

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Aug 06,2013
Minithumbup
By: 'Mick'
Aug 06,2013
16 people found
this helpful
Very professional and responsive. They find good tenants and are proactive. Highly recommended...
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“Overall I was impressed with our dealings with Franklyn James ......”

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Aug 01,2013
Minithumbup
By: 'Robert'
Aug 01,2013
16 people found
this helpful
Overall I was impressed with our dealings with Franklyn James and Anna specifically. Even with the short time period we had from putting down the holding deposit to actually moving in and complications with our references, we still managed to move in on time thanks ...
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“Anna provided an excellent service. Was very active in advertising ......”

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Jul 30,2013
Minithumbup
By: 'Nic'
Jul 30,2013
16 people found
this helpful
Anna provided an excellent service. Was very active in advertising the property in all major web site (ensuring that the best photos were displayed), promptely arranging viewings, keeping me informed on the viewing developments, and negotiating the best rates with the potential tenants. The property ...
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“Lee and Gary both worked well together to find us ......”

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Jul 18,2013
Minithumbup
Gary
By: 'Adeel'
Jul 18,2013
20 people found
this helpful
Lee and Gary both worked well together to find us tenants, on my own terms and conditions, and a very nice rent. Kudos....
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“Philip Lingard provided me with useful and accurate information on ......”

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Jul 08,2013
Minithumbup
By: 'Philip'
Jul 08,2013
18 people found
this helpful
Philip Lingard provided me with useful and accurate information on the property and the sellers' expectations, which greatly helped complete a transaction in a timely manner. Jason Taylor has effectively responded several of my requests throughout the process....
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“We rented through FJ via Philip Lingard, we were kept ......”

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Jul 03,2013
Minithumbup
By: 'Dan'
Jul 03,2013
17 people found
this helpful
We rented through FJ via Philip Lingard, we were kept informed throughout and he handled our questions actively and promptly. No issues to report with the agent... will definately use again....
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“I sold my property in docklands through Jason Taylor at ......”

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Jun 26,2013
Minithumbup
By: 'Alex'
Jun 26,2013
20 people found
this helpful
I sold my property in docklands through Jason Taylor at the Narrow Street branch of Franklyn James. Jason managed the sale from start to finish very professionally and efficiently. He was always available on the phone and managed to negotiate a succesful completion date despite ...
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“As a first time buyer I found this agent to ......”

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Jun 12,2013
Minithumbup
By: 'Newbuyer'
Jun 12,2013
17 people found
this helpful
As a first time buyer I found this agent to have been helpful throughout the process. They were quick getting back to me and seemed to offer honest opinions on the multiple properties I viewed. We completed on time and everything went smoothly. Philip was ...
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“Immediately after confirming to rent the house, Gary Atkins contacted ......”

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Jun 07,2013
Minithumbup
Gary
By: 'Zaidi'
Jun 07,2013
19 people found
this helpful
Immediately after confirming to rent the house, Gary Atkins contacted us and explained to us in detailed on all the necessary documents and processes involved. Things were done very quickly and with no difficulties and in no time we were already moving into the house. ...
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“I dealt with Lee at the early stages of the ......”

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Jun 06,2013
Minithumbup
Gary
By: 'Massimo'
Jun 06,2013
19 people found
this helpful
I dealt with Lee at the early stages of the renting process, was really professional and he helped me and advised a lot. Later Gary followed the process and kept me updated about all the sides of it. During the final part , Michelle started to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:36 AM 27/10/2015 by allAgents

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Franklyn James

Branch - Limehouse, London, E14