• Staff picture
    Gary
  • Staff picture
    Lee
  • Staff picture
    David
  • Staff picture
    Nicole
  • Staff picture
    Joanna
  • Staff picture
    Sandy
  • Staff picture
    Dovile
  • Staff picture
    Francesca
  • Staff picture
    Hilary
We believe in being Frank. That means straight-talking, honesty, and doing ordinary things extraordinarily well. Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly. And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated. It's not fancy. It's just frank.
Franklyn James

29 Narrow Street Limehouse, London
Greater London
E14 8DP

020 7791 1777
www.franklynjames.co.uk/

Properties for Sale
Properties to Rent

“ Professional and responsive... ”

May 12,2018
Minithumbup
David
By: 'Mark'
May 12,2018
0 people found
this helpful
David was a pleasure to deal with. He was open and honest throughout the purchase process and managed expectations well. I'd be happy to sell with him when the time comes to move on....
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Comment on agent fees
N/A
Was this helpful? Yes

“ Great service... ”

May 07,2018
Minithumbup
Lee
Hilary
By: 'Pam & Jason'
May 07,2018
0 people found
this helpful
Great service for very friendly staff throughout the initial process. Lee was very helpful in negotiating between the landlord and us (tenant) and offered good advice. Was very responsive throughout the agreement process. After sign-on, Hilary was our property manager who has been very helpful ...
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Comment on agent fees
Fair and reasonable fees
Was this helpful? Yes

“ Excellent!... ”

May 05,2018
Minithumbup
Dovile
By: 'Emily'
May 05,2018
0 people found
this helpful
It has been a complete pleasure renting our property from Franklyn James and Dovile. Dovile is always quick to reply to any queries we have and is extremely helpful. She is very open and honest so provides all the information you need to know about ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Dovile "One-of-a-kind"... ”

Apr 15,2018
Minithumbup
Dovile
By: 'George/Eleni'
Apr 15,2018
0 people found
this helpful
In one word "Perfection". Dovile's services were second to none. From day one she was happy to help with any query of ours. She was literally always there throughout the whole renting process. Not only did she contributed for the whole process ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Dovile was AMAZING!... ”

Apr 13,2018
Minithumbup
Dovile
By: 'Mike'
Apr 13,2018
1 people found
this helpful
We previously had our property with another agent for some time, and failed to find the right tennants. We moved to Franklyn James and Dovile immediately had viewings happening, she gave us great (timely) feedback and within a couple of weeks we had tenants moving ...
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“ Great Communication... ”

Apr 06,2018
Minithumbup
Dovile
By: 'Lily'
Apr 06,2018
0 people found
this helpful
Dovile has been very helpful and happy to answer any questions. The service I received is professional and efficient. Highly recommend!...
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Was this helpful? Yes
Mar 05,2018
Minithumbup
David
Antony
By: 'Jake'
Mar 05,2018
0 people found
this helpful
Kylie and I cannot thank you enough for the level of service, help and support you have given us over the last 6 months. I really can't begin to say how much we appreciate yours and Antony's help. It was so nice to have ...
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Comment on agent fees
The fees were incredibly competitive and for the service and man hours we received, it would have been a bargain at twice the price.
Was this helpful? Yes
Feb 26,2018
Minithumbup
David
By: 'Limehouse'
Feb 26,2018
0 people found
this helpful
David has provided great support throughout the whole process of selling our flat from the outset with his understanding of the local area and market conditions through to coordination with all parties at each stage and keeping us fully informed. I would certainly recommend David ...
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Comment on agent fees
Competitive
Was this helpful? Yes
Jan 31,2018
Minithumbup
David
By: 'Thoroughly recommended'
Jan 31,2018
0 people found
this helpful
My experience selling a rental property via Franklyn James was excellent. David was easily contactable, responsive and did a great job arranging the sale while a tenancy was still underway, suggesting a mechanism with which to convince the tenant to vacate early, whilst coordinating with ...
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Comment on agent fees
Given the additional work entailed in coordinating the sale with an ongoing tenancy, I think the fees were very competitive.
Was this helpful? Yes
Jan 31,2018
Minithumbup
Dovile
By: 'Miss Johnson'
Jan 31,2018
0 people found
this helpful
Dovile was Excellent Booked a viewing with her towards the end of December, she made every effort to work around my busy work schedule, unlike other estate agents she actually turned up and was knowledgeable about the property she was showing. She would pick up ...
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Was this helpful? Yes
Jan 26,2018
Minithumbup
David
By: 'Rachelle'
Jan 26,2018
0 people found
this helpful
David has been amazing and completely professional in our first property purchase. We wanted to see the property a number of times before deciding and he has been so accommodating. David is/was very easy to reach and always contactable for any questions throughout the ...
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Was this helpful? Yes
Jan 25,2018
Minithumbup
David
By: 'Ms Deen'
Jan 25,2018
0 people found
this helpful
David found the buyer for my property, successfully identifying someone who could proceed quickly with the sale. Throughout the process David was helpful, professional and always replied swiftly to queries, keeping in daily contact. He helped to ensure a smooth sale throughout and was the ...
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Comment on agent fees
The agents fees were very competitive relative to other estate agents in the area.
Was this helpful? Yes
Jan 23,2018
Minithumbup
By: 'Vijay'
Jan 23,2018
2 people found
this helpful
Tristan was awesome. He understood our needs quickly and showed us four properties - all of which we were very happy with. Once, we had chosen a place, Tristan completed the discussions with the landlord over the weekend so that we could quickly go ahead ...
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Was this helpful? Yes
Jan 15,2018
Minithumbup
Dovile
By: 'Audrey and Sean'
Jan 15,2018
0 people found
this helpful
Dovile had immediately understood our expectations. We found our perfect flat after 2 visits in the same day. Very professional but also friendly, we highly recommend Dovile....
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Was this helpful? Yes
Dec 17,2017
Minithumbup
Lee
By: 'Luis'
Dec 17,2017
0 people found
this helpful
Great service, kind and fast responder. Glad to have done businesses with him! He helped us going beyond his duties....
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Was this helpful? Yes
Nov 21,2017
Minithumbup
Antony
David
By: 'Rob McLeod'
Nov 21,2017
0 people found
this helpful
Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout. We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James ...
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Comment on agent fees
Of course fees are steep - that's true of all agencies - but of the four we had to quote, Franklyn James were middle of the road for fees. Given the service they provided and the fact we got the quick sale we needed, we definitely don't begrudge the amount spent!
Was this helpful? Yes
Nov 21,2017
Minithumbup
David
By: 'J'
Nov 21,2017
0 people found
this helpful
A very good Estate Agent. Found David to be professional throughout the buying process, sticks to his words and happy to resolve issues when needed. David is also easy to reach and always contactable. Would recommend David to friends, colleagues etc....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
David
By: 'Terry'
Nov 13,2017
0 people found
this helpful
I found David to be one of the best agents that I have used. He was always contactable and responded quickly to any questions without the need to be chased. He was also very helpful and patient with me while I decided on a property. ...
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Comment on agent fees
Fair value
Was this helpful? Yes
Oct 20,2017
Minithumbup
Gary
By: 'Vicky'
Oct 20,2017
0 people found
this helpful
Great service and Gary is always quick to respond to any queries or questions. I'd recommend him to help you with any rentals....
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Was this helpful? Yes
Oct 13,2017
Minithumbup
David
By: 'Alona'
Oct 13,2017
0 people found
this helpful
David is just fantastic, very proactive and responsive. We took a bit of time deciding on the property and asked to see it several times. David was always very accomodating and happy to schedule the viewings for us at the most suitable time. During the ...
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Lee
By: 'Flat 70 Ionian'
Oct 12,2017
0 people found
this helpful
The team at Franklyn James has been very professional and proactive. Lee was particularly helpful and always responded very promptly whenever we had any queries, which made our lives less stressful! A very satisfying experience overall in renting our flat....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Lee
By: 'D Johnson'
Oct 01,2017
2 people found
this helpful
Friendly and professional team at Limehouse. Lee, Tristan and Gary Provided information promptly and addressed any queries swiftly. Would recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 28,2017
Minithumbup
Lee
By: 'L'
Sep 28,2017
0 people found
this helpful
Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable....
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Was this helpful? Yes
Sep 11,2017
Minithumbup
Lee
By: 'Ben'
Sep 11,2017
0 people found
this helpful
Franklyn James did an excellent job letting out my flat in Limehouse. I had previously used Foxtons but I feel their standard have dropped recently and think this is likely because they do not have an office which focuses exclusively on the Limehouse area. Franklyn ...
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Was this helpful? Yes
Sep 10,2017
Minithumbup
Gary
By: 'LInda'
Sep 10,2017
1 people found
this helpful
We had an amazing experience with Franklyn James, and especially with Tristan and Gary, who supported us from the flat searching to the handover of the keys to our new flat. Tristan was amazingly helpful with us, we had tons of questions about our prospective ...
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Comment on agent fees
Normal
Was this helpful? Yes
Sep 08,2017
Minithumbup
By: 'JC & SY'
Sep 08,2017
3 people found
this helpful
We were glad we made the enquiry to Franklyn James and was passed directly to Tristan. Tristan is the epiphany of professionalism and courtesy. He was happy to hear our requirements, discuss our options and make valuable proposals. He had never refused to revert and ...
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Comment on agent fees
Fees were reasonable and straightforward.
Was this helpful? Yes
Sep 04,2017
Minithumbup
David
By: 'Marcus'
Sep 04,2017
1 people found
this helpful
David provided an excellent service from viewing to completion on our recent purchase of a flat in Bow. David was very knowledgeable and answered all our questions thoroughly. He also went out of his way to be useful and we are very grateful for his ...
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Was this helpful? Yes
Aug 23,2017
Minithumbup
David
By: 'LO'
Aug 23,2017
1 people found
this helpful
From the outset David has been a pleasure to work with. I highly recommend David for his professionalism and dedication to providing the best possible service for his clients....
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Was this helpful? Yes
Aug 17,2017
Minithumbup
David
By: 'PV'
Aug 17,2017
1 people found
this helpful
We were very pleased that Brian was able to secure an offer for our property in only 4 weeks considering the difficult market situation. Brian was also very efficient in liaising with us, the buyers and the solicitors. We are also very grateful to David for ...
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes
Jul 06,2017
Minithumbup
Gary
By: 'Amit P.'
Jul 06,2017
1 people found
this helpful
The experience with Franklyn James was pretty impressive. I was new to London and had to move to some property in a very tight schedule. Antony Cope was very kind in extending his help even over weekend that made my move possible. Nicole was allocated ...
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Was this helpful? Yes
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,870
  • Max: £1,250,000

Letting
  • Min: £0
  • Max: £0

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 1 52 6 35 1 36 1 5 3
Staff picture Gary

Staff picture Lee

Staff picture David

Staff picture Nicole

Staff picture Joanna

Staff picture Sandy

Staff picture Dovile

Staff picture Francesca

Staff picture Hilary

Fees

No fees set.
Last updated at 11:36 AM 27/10/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:36 AM 27/10/2015 by allAgents

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Branch - Limehouse, London, E14