• Gary Atkins
    Gary Atkins
  • Lee Alter
    Lee Alter
  • David Bailey
    David Bailey
  • Nicole Finch
    Nicole Finch
  • Joanna Socko
    Joanna Socko
  • Sandy Chatterjee
    Sandy Chatterjee
  • Tristan Hickman
    Tristan Hickman
  • Dovile Tamulyte
    Dovile Tamulyte
  • Antony Cherriman
    Antony Cherriman
We believe in being Frank. That means straight-talking, honesty, and doing ordinary things extraordinarily well. Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly. And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated. It's not fancy. It's just frank.
Franklyn James

29 Narrow Street Limehouse, London
Greater London
E14 8DP

020 7791 1777


Properties for sale
Properties for rent
Nov 21,2017
Minithumbup
Antony Cherriman
David Bailey
By: 'Rob McLeod'
Nov 21,2017
0 people found
this helpful
Recently sold our flat through Frankly James. Had a very positive experience and found them to be exceptionally professional throughout. We had four different agents give us valuations - which differed hugely between high and low. Antony provided our valuation on behalf of Franklyn James and impressed not just with accuracy and justification of his assessment but also with the amount of homework he'd done - including pulling out the previous particulars from when we bought it, something wh...
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Comment on agent fees
Of course fees are steep - that's true of all agencies - but of the four we had to quote, Franklyn James were middle of the road for fees. Given the service they provided and the fact we got the quick sale we needed, we definitely don't begrudge the amount spent!
Was this helpful? Yes
Nov 21,2017
Minithumbup
David Bailey
By: 'J'
Nov 21,2017
0 people found
this helpful
A very good Estate Agent. Found David to be professional throughout the buying process, sticks to his words and happy to resolve issues when needed. David is also easy to reach and always contactable. Would recommend David to friends, colleagues etc....
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Was this helpful? Yes
Nov 13,2017
Minithumbup
David Bailey
By: 'Terry'
Nov 13,2017
0 people found
this helpful
I found David to be one of the best agents that I have used. He was always contactable and responded quickly to any questions without the need to be chased. He was also very helpful and patient with me while I decided on a property. Would certainly recommend David and use him again....
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Comment on agent fees
Fair value
Was this helpful? Yes
Oct 20,2017
Minithumbup
Gary Atkins
By: 'Vicky'
Oct 20,2017
0 people found
this helpful
Great service and Gary is always quick to respond to any queries or questions. I'd recommend him to help you with any rentals....
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Was this helpful? Yes
Oct 13,2017
Minithumbup
David Bailey
By: 'Alona'
Oct 13,2017
0 people found
this helpful
David is just fantastic, very proactive and responsive. We took a bit of time deciding on the property and asked to see it several times. David was always very accomodating and happy to schedule the viewings for us at the most suitable time. During the buying process everything was just perfect. We never had to chase. We both highly reccommend David and will use his help again....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Lee Alter
By: 'Flat 70 Ionian'
Oct 12,2017
0 people found
this helpful
The team at Franklyn James has been very professional and proactive. Lee was particularly helpful and always responded very promptly whenever we had any queries, which made our lives less stressful! A very satisfying experience overall in renting our flat....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Tristan Hickman
Lee Alter
By: 'D Johnson'
Oct 01,2017
0 people found
this helpful
Friendly and professional team at Limehouse. Lee, Tristan and Gary Provided information promptly and addressed any queries swiftly. Would recommend....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 28,2017
Minithumbup
Lee Alter
By: 'L'
Sep 28,2017
0 people found
this helpful
Lee is really professional with quick response from beginning to the end and frequently provides advice wholeheartedly. I appreciate his assistance and the renting experience with his assistance is impressive and unforgettable....
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Was this helpful? Yes
Sep 11,2017
Minithumbup
Lee Alter
By: 'Ben'
Sep 11,2017
0 people found
this helpful
Franklyn James did an excellent job letting out my flat in Limehouse. I had previously used Foxtons but I feel their standard have dropped recently and think this is likely because they do not have an office which focuses exclusively on the Limehouse area. Franklyn James do and it shows as they really seem to understand the area and the value proposition of my property. It is also worth noting that the level of service they provide is very high, both from the Sales team but also Property Manag...
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Was this helpful? Yes
Sep 10,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'LInda'
Sep 10,2017
0 people found
this helpful
We had an amazing experience with Franklyn James, and especially with Tristan and Gary, who supported us from the flat searching to the handover of the keys to our new flat. Tristan was amazingly helpful with us, we had tons of questions about our prospective flat and he patiently answered all of our queries. He also followed our referencing process closely, so that this went through as quickly as possible. We couldn't have had a better experience! Gary helped us through the signing of the contr...
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Comment on agent fees
Normal
Was this helpful? Yes
Sep 08,2017
Minithumbup
Tristan Hickman
By: 'JC & SY'
Sep 08,2017
1 people found
this helpful
We were glad we made the enquiry to Franklyn James and was passed directly to Tristan. Tristan is the epiphany of professionalism and courtesy. He was happy to hear our requirements, discuss our options and make valuable proposals. He had never refused to revert and respond to even the most difficult of questions, almost seven days a weeks! He is an asset to the Organisation. I highly recommend Tristan and indeed Frankly James!...
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Comment on agent fees
Fees were reasonable and straightforward.
Was this helpful? Yes
Sep 04,2017
Minithumbup
David Bailey
By: 'Marcus'
Sep 04,2017
1 people found
this helpful
David provided an excellent service from viewing to completion on our recent purchase of a flat in Bow. David was very knowledgeable and answered all our questions thoroughly. He also went out of his way to be useful and we are very grateful for his help....
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Was this helpful? Yes
Aug 23,2017
Minithumbup
David Bailey
By: 'LO'
Aug 23,2017
1 people found
this helpful
From the outset David has been a pleasure to work with. I highly recommend David for his professionalism and dedication to providing the best possible service for his clients....
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Was this helpful? Yes
Aug 17,2017
Minithumbup
David Bailey
By: 'PV'
Aug 17,2017
1 people found
this helpful
We were very pleased that Brian was able to secure an offer for our property in only 4 weeks considering the difficult market situation. Brian was also very efficient in liaising with us, the buyers and the solicitors. We are also very grateful to David for all his help during the initial stages of the sale....
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Comment on agent fees
The fees are very reasonable
Was this helpful? Yes
Jul 06,2017
Minithumbup
Gary Atkins
By: 'Amit P.'
Jul 06,2017
1 people found
this helpful
The experience with Franklyn James was pretty impressive. I was new to London and had to move to some property in a very tight schedule. Antony Cope was very kind in extending his help even over weekend that made my move possible. Nicole was allocated by agency to manage this property, and I do not remember any instance when I dropped her an email, and it went unattended. The property was well maintained, hence did not face any issue during my tenancy. Gary was involved towards the end of tenanc...
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Was this helpful? Yes
Jul 05,2017
Minithumbup
Lee Alter
By: 'Natalia Kalenova'
Jul 05,2017
1 people found
this helpful
I would like to express a note of thanks for Lee Alter. I am very pleased with all the work he has done. I highly recommend working with Lee, as he always answers emails on time, offers the best possible solutions, very kind and lovely person (which is very important quality for the time of job he does), knows well what is going on the market, very professional and has advanced knowledge in the time of work he does. Many thanks!...
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Was this helpful? Yes
Jul 04,2017
Minithumbup
Gary Atkins
Gary Atkins
By: 'Peter D'
Jul 04,2017
1 people found
this helpful
I rented a flat from Gary and his team at Franklin James for over seven years. From the initial viewing to the final closing they always acted in a highly professional manner. Maintenance issues, such as a broken appliance, were handled quickly and efficiently. They were always pleasant to deal with and I have no hesitation in recommending them...
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Comment on agent fees
Vey reasonable
Was this helpful? Yes
Jun 27,2017
Minithumbup
Dovile Tamulyte
By: 'Paul'
Jun 27,2017
1 people found
this helpful
Excellent service from Dovile. We only had a weekend in London to find an appartment for my new job and Dovile took us around about 8 on the Saturday at short notice. All appartments were relevant/appropriate and we found an ideal one that same day. Efficient, professional and pleasant to deal with....
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Comment on agent fees
Fees were reasonable.
Was this helpful? Yes
Jun 26,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'Gerardo Corona Sorchini'
Jun 26,2017
1 people found
this helpful
I can't speak highly enough for Tristan and Franklyn James, they made the whole moving house nightmare somewhat of a dream. From the viewings to the keys handling, Tristan was always welcoming and polite, when it came to the paperwork and the nitty-gritty aspects of the lease, he was always on point, putting down every question to ease. Keep up the good work Tristan!...
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Comment on agent fees
Good, you get what you pay for.
Was this helpful? Yes
Jun 12,2017
Minithumbup
Gary Atkins
By: 'Gwsmith22'
Jun 12,2017
1 people found
this helpful
I rented an apartment, with two friends, in North Greenwich (Rent PCM: £2600) Moving in, the agency was incredibly accommodating with our situation and made the whole process of moving in so smooth. We had the opportunity to move in one day early at short notice. Throughout the tenancy, they have been respectful of our space and understanding. When we first moved in, the extractor hob wasn't working and Nicole was very quick to respond to emails and sort the situation out! (Not easy wi...
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Comment on agent fees
Standard (Think we paid £177ish each)
Was this helpful? Yes
Jun 06,2017
Minithumbup
David Bailey
By: 'Greg'
Jun 06,2017
1 people found
this helpful
David is hands down the most professional agent I've ever dealt with. I've had the pleasure of working with him on quite a few transactions over the years. Most recently David helped us complete a sale in a fairly complicated chain and in a challenging market and I am certain that it would have broken down if it weren't for his involvement. Thanks again David...
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Comment on agent fees
Fair level of fees for the service provided
Was this helpful? Yes
May 10,2017
Minithumbup
Tristan Hickman
Gary Atkins
By: 'Nick Deakin'
May 10,2017
1 people found
this helpful
Tristan and Lee on the letting side were brilliant. Knowledgeable, responsive and going above and beyond what I expected to get my property listed and let in a rapid timeframe, for the asking price. I have confidence in the on-going management of my property under the direction of Gary given my experience with the firm so far....
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Comment on agent fees
Happy with fees given the service
Was this helpful? Yes
Mar 24,2017
Minithumbup
David Bailey
By: 'Watergardens'
Mar 24,2017
1 people found
this helpful
David was proactive and found us a great buyer within 2 days. I would highly recommend. Testament to this he also sold us the property originally!...
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Was this helpful? Yes
Feb 14,2017
Minithumbup
Lee Alter
By: 'Mrs White'
Feb 14,2017
1 people found
this helpful
we instructed Frankyn James to handle the letting and management of our flat following my meeting with Lee Alter. He arrived on time in order to view the flat and gave an honest opinion as to what to expect. His enthusiasm, knowledge and good communications are the reason why he was able to achieve a let within days. Very professional...
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Was this helpful? Yes
Jan 27,2017
Minithumbup
David Bailey
By: 'Lisa C'
Jan 27,2017
1 people found
this helpful
We retained Franklyn James to sell our flat after arranging a few valuations as we found them to be proactive and enthusiastic and they didn't disappoint. Our buyer ended up in a more complex situation than anticipated which put the chain at risk but their professionalism and thoroughness kept everything calm and all eventually went through as planned. David and Jason were both lovely chaps to work with and kept us up-to-date with everything that was going on. Wouldn't hesitate to recommend them...
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Was this helpful? Yes
Jan 11,2017
Minithumbup
David Bailey
By: 'Samantha'
Jan 11,2017
1 people found
this helpful
It was a pleasure working with David throughout my transaction - this was my first purchase and he was fantastic in walking me through the process and made it all very simple to understand. He was always very responsive and kept me up to date regularly. David was never pushy and was careful not to influence my decision but was able to guide me through answering any questions I had. Would definitely recommend....
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Was this helpful? Yes
Dec 16,2016
Minithumbup
David Bailey
By: 'Kate'
Dec 16,2016
1 people found
this helpful
Excellent service, always kept me in the loop with progress on the purchase and very friendly and open. I had heard many estate agent horror stories so was surprised at how helpful he was!...
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Was this helpful? Yes
Dec 16,2016
Minithumbup
David Bailey
By: 'Basil'
Dec 16,2016
1 people found
this helpful
David has been fantastic throughout the purchase. He has accommodated multiple viewings as well as kept me updated on a regular basis. Very professional service and will be looking to use them for rental services as well. Highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Dec 16,2016
Minithumbup
David Bailey
By: 'J'
Dec 16,2016
1 people found
this helpful
Excellent service and help from David during a long and challenging sale. David chased it all down and kept our onward chain happy. Many thanks!...
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Was this helpful? Yes
Dec 15,2016
Minithumbup
David Bailey
By: 'N/A'
Dec 15,2016
1 people found
this helpful
David has been an absolute star in helping us with selling our flat and coordinating solicitors/buyers/ourselves to ensure this process has been as smooth and stress free as possible! Which it has been!...
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Was this helpful? Yes
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
94% customers were satisfied with fees 83% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,870
  • Max: £1,250,000

Letting
  • Min: £0
  • Max: £0

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 1 45 6 31 1 34 1 5 3
Gary Atkins Gary Atkins
Senior Property Manager
25 reviews

About Gary Gary Atkins NFOPP Gary began his career in the property industry as a sales negotiator in 2004 and worked his way through sales, lettings and property management to reach his current position. He j View full profile
Lee Alter Lee Alter
Lettings Manager
20 reviews

About Lee Lee began his career in lettings in 2008 and has worked his way up to his current position. His responsibilities include managing a team of negotiators, monitoring and reviewing their performance, sta View full profile
David Bailey David Bailey
Senior Sales Manager
39 reviews

About David With a background in recruitment, David moved into property sales in 2007. His current role is very varied and covers canvassing for new properties, providing valuations, viewings, negotiating offers View full profile
Nicole Finch Nicole Finch
Assistant Property Manager
0 reviews

About Nicole Back in 2013 Nicole began to learn the ropes as a negotiator within a small independent estate agency. She enjoyed working in the property sector, but was drawn more to the administrative side of the View full profile
Joanna Socko Joanna Socko
Operations Manager
0 reviews

About Joanna Joanna Socko MARLA Joanna speaks Polish, enjoys baking and has worked in estate agency since 2004. She joined Franklyn James in 2005 as a property administrator and now holds the NFoPP Technical Aw View full profile
Sandy Chatterjee Sandy Chatterjee
Managing Director
0 reviews

About Sandy Sandy Chatterjee MARLA After graduating in Economics, Sandy began a career in banking and was head-hunted to run a financial services team. He subsequently turned his attention to the Docklands pro View full profile
Tristan Hickman Tristan Hickman
Lettings Negotiator
12 reviews

About Tristan Fluent in Norwegian and Greek, and born and raised in Cyprus, Tristan moved to England to progress his footballing career. He played in goal for Dagenham and Redbridge FC for two years before moving i View full profile
Dovile Tamulyte Dovile Tamulyte
Lettings Negotiator
1 reviews

About Dovile Having worked in the property industry since the age of 17, Dovile has a wealth of property experience in administration and property management. After working in a purely office based position for a View full profile
Antony Cherriman Antony Cherriman
Area Sales Manager
1 reviews

About Antony No description set View full profile

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Last updated at 11:36 AM 27/10/2015 by allAgents

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Last updated at 11:36 AM 27/10/2015 by allAgents

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