Docklands, London, E14
4.8/5, 204 reviews
96% recommended
95% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
We believe in being Frank.That means straight-talking, honesty, and doing ordinary things extraordinarily well.Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as ... show more We believe in being Frank.
That means straight-talking, honesty, and doing ordinary things extraordinarily well.

Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly.

And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated.

It's not fancy. It's just frank.
Franklyn James - Visit Our Website

Opening Hours
Address

Franklyn James
60 Westferry Road
Canary Wharf,London
Greater London
E14 8JE
020 7005 6080

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 100% £153,000 £960,000
Lettings 100% 99% £395 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
15 1 77 5 40 0 52 1 11 2
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

No Properties

Images & Videos

“Always reachable, nice and friendly communication style. Also as the ......”

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Jul 08,2016
Minithumbup
By: 'Katja'
Jul 08,2016
16 people found
this helpful
Always reachable, nice and friendly communication style. Also as the responsible for finalizing the deal he helped with chasing the various parties. Thank you....
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Comment on agent fees
reasonable fees
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“Aaron was genuinely very professional and welcoming person was great ......”

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Jul 08,2016
Minithumbup
By: 'Yazmin Khan'
Jul 08,2016
15 people found
this helpful
Aaron was genuinely very professional and welcoming person was great to have him as our agent to find our new home. He was dedicated to the task, knew exactly what we were looking for and very honest too. Aaron found a few properties for us ...
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Comment on agent fees
The fees were very reasonable indeed.
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“Mark goes above and beyond the call of duty - ......”

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Jun 28,2016
Minithumbup
Mark
By: 'Denise'
Jun 28,2016
16 people found
this helpful
Mark goes above and beyond the call of duty - time and time again. He is thoroughly professional, exceptionally loyal and hard working, always replies to emails and is readily available for any calls or questions - no matter how small they may be. He's ...
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Comment on agent fees
Very good and really competitive. Together with the service aspect - it's excellent value for money.
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“Very pleased with Aaron's service. I genuinely have only positive ......”

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Jun 14,2016
Minithumbup
By: 'Mr F Giffard'
Jun 14,2016
15 people found
this helpful
Very pleased with Aaron's service. I genuinely have only positive notes... Clear and honest approach. Came across as fully professional, timely and efficient on a tight deadline. Top level of customer service. Looking for a new home can be stressful but I always felt in ...
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“Our first contact with Franklin James recently introduced us to ......”

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May 06,2016
Minithumbup
By: 'Chandra Goyal'
May 06,2016
15 people found
this helpful
Our first contact with Franklin James recently introduced us to Tristan who we feel is really professional and good at communication. Really appreciated Tristan who came on his way out on his day off to hand us the key for our new tenanted property. Overall ...
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Comment on agent fees
Fair and Upfront about the cost breakdown right from the start in black and white no hidden charges like others.
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“I found Martin very helpful. Prompt replies to my inquiries.......”

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May 05,2016
Minithumbup
By: 'M. Bassidgi'
May 05,2016
14 people found
this helpful
I found Martin very helpful. Prompt replies to my inquiries.Very pleasant agent to deal with. I highly recommend him....
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N/A
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“I would like to thank Jamie Hutton for the swift ......”

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Apr 22,2016
Minithumbup
Mark
By: 'Professional and Efficient.'
Apr 22,2016
14 people found
this helpful
I would like to thank Jamie Hutton for the swift and professional sale of my property. Both Jamie and Joseph Solomons and Mark Kimber from the Bow branch worked efficiently and kept me informed about the sake every step of the way. I rate all ...
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Comment on agent fees
Good.
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“Aaron did a professional and courteous job representing Franklin James. ......”

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Apr 01,2016
Minithumbup
By: 'Plate'
Apr 01,2016
16 people found
this helpful
Aaron did a professional and courteous job representing Franklin James. I was always comfortable contacting himand confident that hewould respond promptly and work hard to answer my questions about the lettings. No complaints and I'd be happy to use them again....
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“Excellent, professional service from Franklyn James. Jamie Hutton was particularly ......”

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Mar 18,2016
Minithumbup
By: 'S Kaur'
Mar 18,2016
34 people found
this helpful
Excellent, professional service from Franklyn James. Jamie Hutton was particularly outstanding. He is very knowledgeable and gave us sound advice. He kept us well informed and answered all our questions and took great care in all the negotiations. First Class service Thank you very much....
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“Jamie and Jason were both very helpful and knowledgable. Great ......”

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Mar 17,2016
Minithumbup
By: 'Jack C'
Mar 17,2016
35 people found
this helpful
Jamie and Jason were both very helpful and knowledgable. Great experience from start to finish. I'm confident they fought hard for me every step of the way and they certainly got stuff done as quickly as possible....
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Comment on agent fees
Perfectly resonable, was happy with the situation.
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“Aaron was very nice and helpful. He provided me with ......”

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Feb 26,2016
Minithumbup
By: 'Mr N'
Feb 26,2016
35 people found
this helpful
Aaron was very nice and helpful. He provided me with several options that matched exactly what I was looking for. He kept all appointments for viewings and was very reliable and easy to communicate with. In addition he made thoughtful suggestions on how to arrange ...
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“Antony couldn't have been more helpful. We wanted to move ......”

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Feb 15,2016
Minithumbup
Antony
By: 'James W'
Feb 15,2016
36 people found
this helpful
Antony couldn't have been more helpful. We wanted to move as quickly as possible, and the whole process was completed in entirety in under a week. All of our additional requirements were met without any questions or delay. All in all a pleasant experience....
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Comment on agent fees
Fees were reasonable and fair, and there were no hidden surprises.
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“After our previous experience, we had become rather disillusioned with ......”

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Feb 13,2016
Minithumbup
Antony
By: 'Anna'
Feb 13,2016
36 people found
this helpful
After our previous experience, we had become rather disillusioned with letting agents. We decided it was time for a fresh start, so glad we did. Working with Franklyn James has been a completely new experience, far exceeding our expectations. Nothing has been too much trouble; ...
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Comment on agent fees
The fees are in line with other agents but I feel we have received a far better service from Franklyn James for the amount paid than from our previous letting agent. We were pleased to note the fee percentage reduces if the tenant decides to stay on for subsequent years; the opposite was true in our previous experience, which considering the level of service had been dire was rather galling!
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“I found Martin to be very professional, competent and certainly ......”

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Feb 13,2016
Minithumbup
By: 'Mr Rahman'
Feb 13,2016
31 people found
this helpful
I found Martin to be very professional, competent and certainly went the extra mile to deliver a high level of service....
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“We moved to London last month and needed to find ......”

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Feb 12,2016
Minithumbup
Antony
By: 'Monika'
Feb 12,2016
34 people found
this helpful
We moved to London last month and needed to find the appartment very quickly. Franklyn James represented by Antony provided excellent service and help with all the documentation. Antony was very flexible, willing to help and explain all the neccessary steps in the process of ...
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“Jamie made a difficult transaction complete without many difficulties. His ......”

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Feb 12,2016
Minithumbup
By: 'Basant Mertia'
Feb 12,2016
32 people found
this helpful
Jamie made a difficult transaction complete without many difficulties. His honest communication of facts on both ends of the transaction made me comfortable dealing with him and I therefore recommended Jamie (Franklyn James) to my landlady when she decided to put her property on the ...
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Comment on agent fees
I was a buyer so there was no fee charged to me.
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“I've recently sold my property through Franklyn James and i ......”

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Feb 12,2016
Minithumbup
By: 'Steve McFarlane'
Feb 12,2016
33 people found
this helpful
I've recently sold my property through Franklyn James and i was both impressed and delighted with the service they provided, in particular Jason Taylor, Martin Champe and Jamie Hutton. I first contacted Jason to discuss the possibility of FJ marketing the property and found him ...
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Comment on agent fees
Their fee was neither the cheapest or most expensive of all the agents i contacted so i was happy to take it for what it was.
Was this helpful? Yes

“Jamie is just brilliant! He is always there and very ......”

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Jan 19,2016
Minithumbup
By: 'Charles'
Jan 19,2016
31 people found
this helpful
Jamie is just brilliant! He is always there and very responsive to all your enquries and good at keep balls rolling....
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“Professional, helpful and prompt in dealing with queries willing to ......”

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Jan 12,2016
Minithumbup
By: 'WP'
Jan 12,2016
31 people found
this helpful
Professional, helpful and prompt in dealing with queries willing to go the extra mile. Happy dealing with Jamie and will definitely recommend to others....
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“Quick and professional respond to all queries. Will definitely introduce ......”

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Jan 08,2016
Minithumbup
By: 'KY'
Jan 08,2016
32 people found
this helpful
Quick and professional respond to all queries. Will definitely introduce to others and hopefully will be dealing with Jamie again when future opportunities arise....
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“Aaron was extremely professional in booking appointments. He was not ......”

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Dec 21,2015
Minithumbup
By: 'Mrs Robinson'
Dec 21,2015
31 people found
this helpful
Aaron was extremely professional in booking appointments. He was not only considerate but understanding if it was not convenient. All of his applicants were appropriate for the property. His approach was excellent. He made sure he knew the details of the property without over selling. ...
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“I am very new to London. So I feel it ......”

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Dec 05,2015
Minithumbup
Antony
By: 'Kiran Prasad'
Dec 05,2015
34 people found
this helpful
I am very new to London. So I feel it is very difficult to find the property for rent. But after checking in the Right Move I selected the my property through Franklin James agent (Antony Copes). He is very good in providing all the ...
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Comment on agent fees
I think agency has collected reasonable fees.
Was this helpful? Yes

“We sold our house through Frankly James recently. We would ......”

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Nov 30,2015
Minithumbup
By: 'Jesse Gow'
Nov 30,2015
36 people found
this helpful
We sold our house through Frankly James recently. We would like to thank Jason and his team for providing us with excellent service and great customer service....
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“Had a great support from Antony and a fantastic experience ......”

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Nov 21,2015
Minithumbup
Antony
By: 'Adelina'
Nov 21,2015
26 people found
this helpful
Had a great support from Antony and a fantastic experience with franklyn James as an agent. Can only recommend them going forward....
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“Excellent service through and through by Franklyn James and specifically ......”

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Nov 19,2015
Minithumbup
By: 'Bill K.'
Nov 19,2015
24 people found
this helpful
Excellent service through and through by Franklyn James and specifically Jason. Starting by the sharp and realistic valuation to a seamless transaction that was wrapped up in 6 weeks. Jason was very proactive to address and help resolve any issues as those came up. I would ...
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Comment on agent fees
Very competive fee structure compared to other local agents
Was this helpful? Yes

“Don't let the youthful looks fool you: Jamie is a ......”

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Nov 11,2015
Minithumbup
By: 'Felix'
Nov 11,2015
24 people found
this helpful
Don't let the youthful looks fool you: Jamie is a true property professional. I've viewed a number of properties through him, offered on some and ended up making two purchases. He understands what you want as a buyer whilst still teasing out the best deal ...
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“Aaron was so efficient and helpful in our search and ......”

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Oct 13,2015
Minithumbup
By: 'Maxine Poulter'
Oct 13,2015
41 people found
this helpful
Aaron was so efficient and helpful in our search and confirmed tenancy on our new property. It was absolutely perfect with regards to our requirements and Aaron was amazing with getting all of the neccesary documentation and information over to us. I have rented through ...
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“I only have good things to say about Martin. Not ......”

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Sep 29,2015
Minithumbup
By: 'Jesse Gow'
Sep 29,2015
41 people found
this helpful
I only have good things to say about Martin. Not only for all his help to sell my property but also his great customer skill. He always kept me informed and responded to my emails without delay. He is genuine and I can't ask for ...
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“It is with pleasure and gratitude that I share comments ......”

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Sep 29,2015
Minithumbup
By: 'Dil'
Sep 29,2015
39 people found
this helpful
It is with pleasure and gratitude that I share comments and experience through our property purchase with Martin . While we have bought and sold a number of houses, we have never before encountered such a level of excellence. The experience at each phase of the ...
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“Throughout our purchase process we found Martin and Jamie to ......”

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Sep 15,2015
Minithumbup
By: 'Mudit Garg'
Sep 15,2015
40 people found
this helpful
Throughout our purchase process we found Martin and Jamie to be very helpful. We requested multiple viewings before purchasing the property and they accomodated us every time. They were also very helpful in getting clarifications from the seller on our queries and were patient and ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8JE


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Franklyn James

Branch - Docklands, London, E14