• Antony Cope
    Antony Cope
  • Sandy Chatterjee
    Sandy Chatterjee
  • Stephanie Dang
    Stephanie Dang
  • Nicholas Randall
    Nicholas Randall
  • Antony Cherriman
    Antony Cherriman
We believe in being Frank. That means straight-talking, honesty, and doing ordinary things extraordinarily well. Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly. And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated. It's not fancy. It's just frank.
Franklyn James

60 Westferry Road Canary Wharf, London
Greater London
E14 8JE

020 7005 6080
www.franklynjames.co.uk/

Properties for Sale
Properties to Rent

“ all sorted in 2 months... ”

May 21,2018
Minithumbup
Antony Cherriman
By: 'g'
May 21,2018
0 people found
this helpful
The process was pretty smooth, everything was much simpler than I expected. Pretty happy wit the service and the level of support during the process....
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“ Excellent and Trust Worthy Service... ”

May 19,2018
Minithumbup
Nicholas Randall
By: 'Chandan Sehgal - Migrated from India'
May 19,2018
0 people found
this helpful
Nicholas has been an outstanding agent from start to finish. As this is my first time renting in the UK, Nicholas helped me thoroughly understand the letting process and managed to answer and explain every query that i had. Although the turn around from offering ...
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“ Very satisfied... ”

May 07,2018
Minithumbup
Nicholas Randall
By: 'Marcello'
May 07,2018
0 people found
this helpful
He was always available, kind and professional! I will suggest the agent, Nicholas he did a great job for us!...
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Comment on agent fees
He was always available, kind and professional! I will suggest the agency and the agent Nicholas!
Was this helpful? Yes

“ Super good... ”

May 04,2018
Minithumbup
Stephanie Dang
By: 'AS'
May 04,2018
0 people found
this helpful
Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor....
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“ Very committed and professional... ”

May 03,2018
Minithumbup
Stephanie Dang
By: 'Tiago'
May 03,2018
0 people found
this helpful
Stephanie was always very professional and committed. Always available to help and kept me update throughout the entire process. I highly recommend her....
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“ Great service provided... ”

Apr 27,2018
Minithumbup
Nicholas Randall
By: 'Lauren'
Apr 27,2018
0 people found
this helpful
Nicholas has been effective and very helpful in helping me and my friend find an apartment. So far everything is going great!...
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Comment on agent fees
Good
Was this helpful? Yes

“ Nicholas - Great Estate Agent !... ”

Apr 27,2018
Minithumbdown
Nicholas Randall
Sandy Chatterjee
By: 'Dom'
Apr 27,2018
2 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more!!! Nicholas went above and beyond to assist. Highly recommend :) Nicholas has been excellent in dealing with email queries - very responsive, diligent and was extremely helpful checking the progress of the property letting process/ stage 5 ...
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“ Very good.... ”

Apr 23,2018
Minithumbup
Antony Cope
By: 'Nidhi'
Apr 23,2018
1 people found
this helpful
Antony helped in searching an apartment in Isle of dogs. His attitude is good and gives prompt response, very decent, very dedicated to work and always on time....
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“ Amazing services provided!... ”

Apr 13,2018
Minithumbup
Nicholas Randall
By: 'KS'
Apr 13,2018
0 people found
this helpful
On the night of the viewing i was unable to locate the property due to my GPS playing up. However Nicholas located me, arranged a meeting point and drove me to the apartment! Nicholas was friendly and professional. Certainly recommend to others....
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Comment on agent fees
Na
Was this helpful? Yes

“ Very professional through out... ”

Apr 12,2018
Minithumbup
Stephanie Dang
By: 'Z.Y.'
Apr 12,2018
0 people found
this helpful
Stephanie provided a professional service through out the whole process. She kept updated with everything that was going on. Will reconmend to others....
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Comment on agent fees
Good
Was this helpful? Yes

“ She was very good... ”

Apr 10,2018
Minithumbup
Stephanie Dang
By: 'Grace'
Apr 10,2018
0 people found
this helpful
Stephanie was very helpful and she was constantly keeping us informed about the sale of our building. She's reliable, punctual, professional and eager to assist....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“ Good... ”

Apr 09,2018
Minithumbup
Stephanie Dang
Antony Cherriman
By: 'AT'
Apr 09,2018
0 people found
this helpful
Stephanie was always available to assist us and answer our queries, she was very helpful and professional.The downside, Stephanie and Anthony put pressure on us and on our solicitor when the seller and onward chain were rushed to get answers for queries which had ...
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“ A very positive experience... ”

Apr 09,2018
Minithumbup
Antony Cope
By: 'AM'
Apr 09,2018
1 people found
this helpful
Antony was friendly, helpful and efficient. I couldn't fault the service we received and would happily recommend him to other prospective tenants....
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“ Great experience on property letting... ”

Apr 07,2018
Minithumbup
Antony Cope
By: 'Wen'
Apr 07,2018
1 people found
this helpful
Antony is very kind and friendly to solve the issues we faced during the property renting. With his help, we rented a satisfactory flat and everything goes well. Thanks to Antony....
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Comment on agent fees
Good
Was this helpful? Yes

“ Nicholas was great to work with. At last minute he arranged 7 viewings for us... ”

Apr 06,2018
Minithumbup
Nicholas Randall
By: 'Vas'
Apr 06,2018
0 people found
this helpful
Great to work with. Very responsive. Knows a lot about the area. At last minute arrange 7 viewings for us to see. Definitely recommend as a agent....
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Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Natasha'
Mar 09,2018
0 people found
this helpful
Nicholas wasincredibly helpful,efficient and easy to work with. I would definitely ask for his help in the future and mention him to others....
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Comment on agent fees
Consider there were three of us, they’re reasonable.
Was this helpful? Yes
Feb 07,2018
Minithumbup
Nicholas Randall
By: 'Captain.Dashenka'
Feb 07,2018
1 people found
this helpful
Nicholas has been very professional and friendly. A big thank you for him for answering all my inquiries promptly and even - after a few last minute changes - sacrificing his Sunday morning and driving over to give me the keys to my new flat. ...
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Was this helpful? Yes
Jan 27,2018
Minithumbup
Stephanie Dang
By: 'Carol'
Jan 27,2018
2 people found
this helpful
Stephanie helped us to sell the property, Her professional and reliable service was pretty impressive, and always on the ball kept me informed every movement that was very helpful....
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Comment on agent fees
Good
Was this helpful? Yes
Nov 23,2017
Minithumbup
Nicholas Randall
By: 'Elena'
Nov 23,2017
0 people found
this helpful
I met Nicholas this morning and he is a very enthusiastic and lovely character, he has provided the best customer service i have ever received from an agent and i look forward to him assisting me in the future....
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Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Jon'
Nov 22,2017
0 people found
this helpful
Very impressed with Jamie. His knowledge of the housing market and attention to detail impressed us, and he was thorough and professional throughout....
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Comment on agent fees
Agents fees were very competitive.
Was this helpful? Yes
Nov 13,2017
Minithumbup
Stephanie Dang
By: 'Carole & Flo'
Nov 13,2017
2 people found
this helpful
It was a first purchase in UK. Stephanie was always available to assist and answer our queries. The process took longer than expected but was smooth and this was helped along by Stephanie. I would recommend Stephanie and this agency from my experience.......
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Was this helpful? Yes
Oct 30,2017
Minithumbup
Stephanie Dang
By: 'URS'
Oct 30,2017
2 people found
this helpful
Stephanie helped us on our house purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this ...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Antony Cope
Gary Atkins
By: 'R Walker'
Oct 20,2017
1 people found
this helpful
The team at Franklyn James have been responsive and helpful throughout my letting process. The procedure from marketing to agreeing the letting was stress free and required minimal involvement from me as the landlord....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Nicholas Randall
By: 'Jane'
Oct 12,2017
0 people found
this helpful
Nicholas is very professional and friendly. I would recommend to anyone looking for a new place. Great positive attitude, flexibility, and responsiveness. Strongly recommend!...
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Comment on agent fees
Normal fees.
Was this helpful? Yes
Aug 31,2017
Minithumbup
By: 'Alex S'
Aug 31,2017
0 people found
this helpful
Very helpful throughout the process. Special mention to Jamie who went the extra mile in terms of effort and communications to get the transaction over the line....
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Comment on agent fees
Fees were appropriate and fair for the transaction.
Was this helpful? Yes
Aug 30,2017
Minithumbup
Stephanie Dang
By: 'SA'
Aug 30,2017
4 people found
this helpful
Service of a lifetime ;-) I was amazed to find out that service of this top level still exists. Professional, helpful, caring, serviceminded and extremely effective -I felt like I had a helping soldier by my side around the clock until everything was taken care ...
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Comment on agent fees
Very fair and
Was this helpful? Yes
Jul 27,2017
Minithumbup
Nicholas Randall
By: 'Joo'
Jul 27,2017
1 people found
this helpful
Nicholas has been very passionate and professional all the time and I can't thank him enough for everything he's done for me. With friendly manner, he rang me first a couple of times wanting to show me properties which isn't even on the market yet ...
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Comment on agent fees
Pretty reasonable
Was this helpful? Yes
Jun 29,2017
Minithumbdown
By: 'buyer'
Jun 29,2017
1 people found
this helpful
- Jamie was great before the offer was accepted, however, I feel that the attitude changed once the offer was accepted. His communication was always professional and polite but I did not feel that he had my interest in mind. - Overall, he did get the ...
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Comment on agent fees
I did not pay any fees.
Was this helpful? Yes
Jun 19,2017
Minithumbup
Stephanie Dang
By: 'Sara'
Jun 19,2017
2 people found
this helpful
We used Franklyn James to purchase our flat. Stephanie was very helpful and polite throughout the process and always made herself available for additional viewings and always answered our queries in a timely manner. Thanks to the frequent communication, the negotiation process went very smoothly....
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Was this helpful? Yes
Apr 29,2017
Minithumbup
Stephanie Dang
By: 'Aaron'
Apr 29,2017
2 people found
this helpful
Stephanie helped us on our flat purchase. During the course of purchase, she was very helpful, professional. She was always available to assist and answer my queries or queries. We are very happy to have her as our agent, and I would definitely recommend this ...
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Was this helpful? Yes
Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£153,000
  • Max: Β£960,000

Letting
  • Min: Β£0
  • Max: Β£775,000

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
12 1 44 5 33 0 44 1 9 1
Antony Cope Antony Cope
Lettings Manager
20 reviews

About Antony Born in Camden and raised in Hackney, Antony knows the local area like a black cab driver. He appreciates that his job does not end when a deposit is taken. To enable the lettings process to run smoot View full profile
Sandy Chatterjee Sandy Chatterjee
Managing Director
1 reviews

About Sandy Sandy Chatterjee MARLA After graduating in Economics, Sandy began a career in banking and was head-hunted to run a financial services team. He subsequently turned his attention to the Docklands pro View full profile
Stephanie Dang Stephanie Dang
Sales Negotiator
32 reviews

About Stephanie Having worked in property management for 10 years and as a mortgage adviser for 5 years, Stephanie has an extremely thorough knowledge of what property ownership entails and how the financial side wor View full profile
Nicholas Randall Nicholas Randall
Lettings Negotiator
10 reviews

About Nicholas Born and raised in Essex, Nick has always been drawn towards the buzz of working in Central London. Having started his property career as an apprentice with an independent letting agent, Nick quickly View full profile
Antony Cherriman Antony Cherriman
Area Sales Manager
4 reviews

About Antony Antony has been working in sales for the past thirteen years, working for various prestigious brands, turning his attention to property in 2013. Antony rose through the ranks quickly, starting as a sa View full profile

Fees

No fees set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

Awards won by Franklyn James, London E14 8JE

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Branch - Docklands, London, E14