• Staff picture
    Jamie
  • Staff picture
    Mark
  • Staff picture
    Sandy
  • Staff picture
    Nicholas
  • Staff picture
    Emily
We believe in being Frank. That means straight-talking, honesty, and doing ordinary things extraordinarily well. Phone calls promptly returned. Turning up on time. Doing the paperwork. Being polite and friendly. And while our team are enthusiastic, energetic and empowered to make things happen, they know that dishonesty - such as inflating an asking price to secure an instruction - simply won't be tolerated. It's not fancy. It's just frank.
Franklyn James

60 Westferry Road Canary Wharf, London
Greater London
E14 8JE

020 7005 6080
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Properties for Sale
Properties to Rent

“Excellent...”

Oct 15,2018
Minithumbup
Emily
By: 'Dumi'
Oct 15,2018
0 people found
this helpful
From start to finish it was a joy to deal with Emily and Franklyn James. We are now settled into our new home thanks to her exceptional professionalism....
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Comment on agent fees
Good
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“Such a positive experience!!...”

Sep 21,2018
Minithumbup
Emily
By: 'Kira Caldwell'
Sep 21,2018
0 people found
this helpful
Due to complications with our last house, myself and my flatmate were in need of a property quickly and easily. We were very stressed, however the Franklyn James team were very helpful. As students, we are very new to renting, but Emily guided us through ...
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“Great service...”

Sep 09,2018
Minithumbup
Nicholas
By: 'Will'
Sep 09,2018
0 people found
this helpful
Nicholas provided me with great service throughout my letting process. He got in touch with directly to inform me that the previous agent I was dealing with resigned and was able to sort out the negotiation very quickly. He also took time out of his ...
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“Nicholas The Best!!!!!!!!...”

Sep 06,2018
Minithumbup
Nicholas
By: 'H. Mist Beckton'
Sep 06,2018
0 people found
this helpful
Nicholas is a very professional and a highly skilled gentleman. He made the stress of moving un-stressful with quick responses and dealing with the associated parties in order to answer questions or getting paperwork through. I would highly recommend that you see Nicholas. He is ...
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Comment on agent fees
Good
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“Great Service...”

Sep 03,2018
Minithumbup
Nicholas
By: 'Wang Li'
Sep 03,2018
1 people found
this helpful
I was new to London and explained to Nick what I required... River views, good condition 2 bedroom flat... At short notice he showed me around the properties and the viewings went late into the night. Nicholas went above and beyond what I was expecting and ...
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Comment on agent fees
Normal fees
Was this helpful? Yes

“Review...”

Sep 03,2018
Minithumbup
Nicholas
By: 'Sofia'
Sep 03,2018
0 people found
this helpful
Nicholas was very supportive! Reply promptly and was accessible at all times. Very professional. Would strongly recommend his services to everyone :)...
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Comment on agent fees
Good
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“Thanks for helping me secure my dream home...”

Aug 31,2018
Minithumbup
Mark
By: 'Holly'
Aug 31,2018
0 people found
this helpful
Mark was a friendly and approachable agent who helped me to secure my new home. Helpful and down to earth, a pleasure to deal with....
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“Great Agent...”

Aug 10,2018
Minithumbup
Mark
By: 'Oksana'
Aug 10,2018
0 people found
this helpful
Mark is a great agent. He enjoys his job and that says it all. He is extremely responsive and goes an extra mile to keep a customer happy. Mark answered numerous questions and helped to have a piece of mind with my purchase, which is ...
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“Very helpful!...”

Jul 30,2018
Minithumbup
By: 'Cas'
Jul 30,2018
0 people found
this helpful
Mark showed us n a property which matched our requirements exactly, he organised everything very well from start to finish....
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Comment on agent fees
good
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“Great Agent...”

Jul 25,2018
Minithumbup
Mark
By: 'Hussain Ahmed'
Jul 25,2018
0 people found
this helpful
I have had the pleasure of being the acting solicitor for many sales with Mark for the past 6 years plus and he has always been very professional and able to progress a sale to successful exchange and completion. I would always recommend Mark to all ...
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“Very positive outcome...”

Jul 25,2018
Minithumbup
Mark
By: 'Miguel Salinero'
Jul 25,2018
0 people found
this helpful
My experience with Franklyn James and more specifically with Mark Kimber has been very positive. His understanding of my needs and requirements perfectly matched with the buyer's profile. Mark displayed great knowledge on the market and all the aspects surrounded by selling process. Also, ...
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“An all round brilliant service from Mark - a difficult process made so easy for us...”

Jul 20,2018
Minithumbup
Mark
By: 'Sarah'
Jul 20,2018
0 people found
this helpful
When planning to sell our house, we spoke with a number of Agents and Mark seemed to understand immediately and completely our requirements and we had confidence in his approach and manner. On the basis of this we chose Franklin James to sell our house ...
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Comment on agent fees
Ok as expected for this service
Was this helpful? Yes

“all sorted in 2 months...”

May 21,2018
Minithumbup
By: 'g'
May 21,2018
0 people found
this helpful
The process was pretty smooth, everything was much simpler than I expected. Pretty happy wit the service and the level of support during the process....
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“Excellent and Trust Worthy Service...”

May 19,2018
Minithumbup
Nicholas
By: 'Chandan Sehgal - Migrated from India'
May 19,2018
1 people found
this helpful
Nicholas has been an outstanding agent from start to finish. As this is my first time renting in the UK, Nicholas helped me thoroughly understand the letting process and managed to answer and explain every query that i had. Although the turn around from offering ...
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“Very satisfied...”

May 07,2018
Minithumbup
Nicholas
By: 'Marcello'
May 07,2018
1 people found
this helpful
He was always available, kind and professional! I will suggest the agent, Nicholas he did a great job for us!...
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Comment on agent fees
He was always available, kind and professional! I will suggest the agency and the agent Nicholas!
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“Super good...”

May 04,2018
Minithumbup
By: 'AS'
May 04,2018
0 people found
this helpful
Stephanie helped me to buy my first property in London. She is always available to take my call and its good that she can speak Chinese and put me in touch with Chinese speaking solicitor....
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“Very committed and professional...”

May 03,2018
Minithumbup
By: 'Tiago'
May 03,2018
0 people found
this helpful
Stephanie was always very professional and committed. Always available to help and kept me update throughout the entire process. I highly recommend her....
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“Great service provided...”

Apr 27,2018
Minithumbup
Nicholas
By: 'Lauren'
Apr 27,2018
1 people found
this helpful
Nicholas has been effective and very helpful in helping me and my friend find an apartment. So far everything is going great!...
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Comment on agent fees
Good
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“Nicholas - Great Estate Agent !...”

Apr 27,2018
Minithumbdown
Nicholas
Sandy
By: 'Dom'
Apr 27,2018
3 people found
this helpful
Efficient, reasonable, friendly and professional- couldn't ask for more!!! Nicholas went above and beyond to assist. Highly recommend :) Nicholas has been excellent in dealing with email queries - very responsive, diligent and was extremely helpful checking the progress of the property letting process/ stage 5 ...
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“My favourite agent...”

Apr 27,2018
Minithumbup
Antony
By: 'Claire'
Apr 27,2018
0 people found
this helpful
It was very refreshing to deal with Anthony on letting my new property. He was pleasant, had accurate knowledge on the area, gave regular updates and found great tenants quickly all while I was 6,000 miles away. I'm very confident in recommending him and his ...
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Comment on agent fees
No one likes to pay fees but for this level of service and efficiency, the fees are very reasonable.
Was this helpful? Yes

“Very good....”

Apr 23,2018
Minithumbup
Antony
By: 'Nidhi'
Apr 23,2018
1 people found
this helpful
Antony helped in searching an apartment in Isle of dogs. His attitude is good and gives prompt response, very decent, very dedicated to work and always on time....
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“Amazing services provided!...”

Apr 13,2018
Minithumbup
Nicholas
By: 'KS'
Apr 13,2018
1 people found
this helpful
On the night of the viewing i was unable to locate the property due to my GPS playing up. However Nicholas located me, arranged a meeting point and drove me to the apartment! Nicholas was friendly and professional. Certainly recommend to others....
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Comment on agent fees
Na
Was this helpful? Yes

“Very professional through out...”

Apr 12,2018
Minithumbup
By: 'Z.Y.'
Apr 12,2018
0 people found
this helpful
Stephanie provided a professional service through out the whole process. She kept updated with everything that was going on. Will reconmend to others....
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Comment on agent fees
Good
Was this helpful? Yes

“She was very good...”

Apr 10,2018
Minithumbup
By: 'Grace'
Apr 10,2018
0 people found
this helpful
Stephanie was very helpful and she was constantly keeping us informed about the sale of our building. She's reliable, punctual, professional and eager to assist....
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Comment on agent fees
Reasonable
Was this helpful? Yes

“Good...”

Apr 09,2018
Minithumbup
By: 'AT'
Apr 09,2018
0 people found
this helpful
Stephanie was always available to assist us and answer our queries, she was very helpful and professional.The downside, Stephanie and Anthony put pressure on us and on our solicitor when the seller and onward chain were rushed to get answers for queries which had ...
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“A very positive experience...”

Apr 09,2018
Minithumbup
Antony
By: 'AM'
Apr 09,2018
1 people found
this helpful
Antony was friendly, helpful and efficient. I couldn't fault the service we received and would happily recommend him to other prospective tenants....
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Was this helpful? Yes

“Great experience on property letting...”

Apr 07,2018
Minithumbup
Antony
By: 'Wen'
Apr 07,2018
1 people found
this helpful
Antony is very kind and friendly to solve the issues we faced during the property renting. With his help, we rented a satisfactory flat and everything goes well. Thanks to Antony....
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Comment on agent fees
Good
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“Nicholas was great to work with. At last minute he arranged 7 viewings for us...”

Apr 06,2018
Minithumbup
Nicholas
By: 'Vas'
Apr 06,2018
1 people found
this helpful
Great to work with. Very responsive. Knows a lot about the area. At last minute arrange 7 viewings for us to see. Definitely recommend as a agent....
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Was this helpful? Yes
Mar 09,2018
Minithumbup
By: 'Natasha'
Mar 09,2018
0 people found
this helpful
Nicholas wasincredibly helpful,efficient and easy to work with. I would definitely ask for his help in the future and mention him to others....
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Comment on agent fees
Consider there were three of us, they’re reasonable.
Was this helpful? Yes
Feb 07,2018
Minithumbup
Nicholas
By: 'Captain.Dashenka'
Feb 07,2018
2 people found
this helpful
Nicholas has been very professional and friendly. A big thank you for him for answering all my inquiries promptly and even - after a few last minute changes - sacrificing his Sunday morning and driving over to give me the keys to my new flat. ...
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Areas covered
  • E1, E1W, E3, E5, E8, E9, E10, E14, E15, E16, SE1, SE3, SE8, SE9, SE16
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 88% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £153,000
  • Max: £960,000

Letting
  • Min: £0
  • Max: £775,000

ARLA TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 1 51 5 35 0 46 1 10 1
Staff picture Jamie
(20)

Staff picture Mark
(42)

Staff picture Sandy
(1)

Staff picture Nicholas
(14)

Staff picture Emily
(2)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 11:37 AM 27/10/2015 by allAgents

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Branch - Docklands, London, E14

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