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    Jack Chambers
No description available.
Frank Innes

10 Central Avenue West Bridgford, Nottingham
Nottinghamshire
NG2 5GR

0115 971 3249
Website not available

Properties for Sale
Properties to Rent

“ Awful... ”

Apr 12,2018
Minithumbdown
Jamie Quilter
By: 'K'
Apr 12,2018
0 people found
this helpful
Avoid!!! The property got took off the market as let agreed only for us to be told we needed a guarentor, we managed to get one and we all did our reference checks which to our surprise out the 3 of us only 1 actually went through ...
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Comment on agent fees
The agent fees were ridiculous, its a big loss when they dont accept you but thats now money in there pocket so no wonder why they pretend you have the property when theu know you dont.
Was this helpful? Yes
Feb 22,2018
Minithumbdown
By: 'Mr truman'
Feb 22,2018
0 people found
this helpful
The worse experience I've ever had with renting, moved in and wasn't even paint on the kitchen ceiling mouldy all over the staircase wall, had to redecorate half the house just to make it liveable, when I phoned up to get something repaired ...
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Was this helpful? Yes
Jan 29,2018
Minithumbdown
By: 'ElJaz'
Jan 29,2018
2 people found
this helpful
Awful, awful service. My Estate agents, Frank Innes use countrywide as their maintenance service. My boiler broke on the 8th January- Just the heating. It is now the 26th January. To begin, a contracted maintenance company that countrywide use came to look at the boiler (...
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Was this helpful? Yes
By: Gg
Feb 04, 2018
View all comments (1)
I'm in exactly the same boat with them! I have children under 5 and have been waiting since 5th January for maintenance to come and replace my leaking radiator! They left me for around 1 week without a boiler over Christmas with my children, we had to stay with family. There excuse it was the festive season" I last heard something 3 weeks ago from countrywide to say that it is due to be replaced the following week. Had to chase them up at the end of that week only to find out the landlord didn' ...
Oct 12,2017
Minithumbdown
By: 'Sophie'
Oct 12,2017
2 people found
this helpful
AVOID! Ridiculously high agency fees for renting (almost 1000 for a couple). Wouldn't mind if the service was good. Service is terrible and very slow! Took them 4 months to quote us the deposit and still not sorted 6 months later. Trying to charge us for things ...
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Comment on agent fees
Very high!
Was this helpful? Yes
Feb 08,2017
Minithumbdown
By: 'Star'
Feb 08,2017
5 people found
this helpful
I used this agent when selling my property and I was very unhappy with the their service. During the 12 week contract they only arranged 2 viewings, 1 of which I did myself and secured the sale from. When discussing with Jack Chambers he was more concerned about ...
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Comment on agent fees
Given they only conducted 1 viewing the fees are not justified
Was this helpful? Yes
Sep 27,2016
Minithumbdown
Sharon Walker
By: 'Unknown'
Sep 27,2016
5 people found
this helpful
Utterly astonishing fees!!! That were not made clear at all. £750 application fee!!! For a £700 pm house. What do they do print the tenancy agreement in gold? Landlords be aware I will not be renting the property I really wanted and as a great ...
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Comment on agent fees
£750 application fee form £700 pm house
Was this helpful? Yes
Jan 22,2016
Minithumbup
Jack Chambers
By: 'Mr & Mrs B'
Jan 22,2016
0 people found
this helpful
Couldn't have had a better selling experience with Frank Innes, West Bridgford, though I must say that nearly all our dealings were with Jack Chambers, after initial negotiation with Charlene who was excellent. After a poor experience with Purplebricks, we switched to Frank Innes, had 3 ...
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Comment on agent fees
Good - Fee less than other local agents.
Was this helpful? Yes
By: Jeannette Pellen
Nov 11, 2017
View all comments (1)
Avoid Frank Innes , Central Avenue like the plague. Continually bad service with lack of communication between team members . No updates from the branch re. viewings. All contact initiated by myself the vendor. The staff were always too busy to give a reply. The phone was more often than not on answer phone. The final straw for us was when eventually 10 months down the line when we had accepted an offer on our property they failed to submit the memorandum of sale to the solicitors. We onl ...
Apr 07,2015
Minithumbdown
Sharon Fretwell
Jamie Quilter
By: 'Sareeya and Sohail'
Apr 07,2015
2 people found
this helpful
Please think twice before using these agents!!! We recently attempted to buy a house in WB. House price was agreed. Due to the house having serious issues of damp/electrical and structural issues just to name a few defects, loan company put a retention on ...
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Was this helpful? Yes
Jan 22,2015
Minithumbdown
Sharon Walker
By: 'Keith_P'
Jan 22,2015
2 people found
this helpful
What a terrible service! We were very interested in (and excited about) buying a house from Frank Innes, West Bridgford. After the viewing we were treated dismissively, with messages not being returned. The service became even worse, when we told them that we were intending ...
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What agent could do to change your mind?
-Return emails -Don\'t try and force buyers into using your services to sell a house by not backing offers on a vendors house
Attached Files
Was this helpful? Yes
Sep 07,2014
Minithumbdown
Sharon Coaton
By: 'MB'
Sep 07,2014
2 people found
this helpful
I made an appointment with Sharon Coaton of the West Bridgford branch of Frank Innes, to view a property with the aim of renting. She didn't show up. No phone call. No explanation. I called Ms Coaton, she blustered her way through a preposterous excuse ...
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What agent could do to change your mind?
As far as the appointment is concerned, she should have paid attention to basic details. Additionally she should have been courteous and sincere; she should have been \'professional!\'
Attached Files
Comment on agent fees
My girlfriend was charged an administration fee of over ‚£100. There is apparently no legitimate justification for this fee.
Was this helpful? Yes
Feb 17,2014
Minithumbup
By: 'Mr Dewhurst & Miss Walker'
Feb 17,2014
0 people found
this helpful
Frank Innes acted very quickly selling our house, they listed it within 24 hours, we had 14 viewings in 2 weeks and sold it in that time frame too. We were really pleased with the communication thoughtout the transaction and they helped us find somewhere too. I would ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
22% customers were satisfied with fees 20% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £265,000
  • Max: £315,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 5 2 1 0 0 0 3
Sharon Walker - upload your photo Sharon Walker
2 reviews

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Jon Staley - upload your photo Jon Staley
3 reviews

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Sharon Coaton - upload your photo Sharon Coaton
1 reviews

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Sharon Fretwell - upload your photo Sharon Fretwell
1 reviews

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Jamie Quilter - no image available Jamie Quilter
Mortgage Consultant
2 reviews

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Jack Chambers - upload your photo Jack Chambers
1 reviews

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