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    Karen Coleman
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    Sian
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Frank Innes

10 Glumangate Chesterfield
Derbyshire
S40 1TP

01246 220926

Jan 05,2016
Minithumbdown
By:
Jan 05,2016
0 people found
this helpful
I highly recommend that people stay away from this estate agents when renting they don't help when there are problems with the properties until threaded with legal action and are more than happy to leave a pregnant woman in unliveable conditions...
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Oct 20,2014
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Oct 20,2014
0 people found
this helpful
As a first time landlord in the area i wasnt too sure which agent to use for my rental property. I was recomended to use frank innes by a friend and I can truly say i am glad i did. I have had a fantastic experience from start to finish charlie and sian have both kept me updated through the process and i now have a great tenant in my property. I can safely say as a landlord i would definatly use frank innes again for my rental properties....
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Apr 30,2014
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Apr 30,2014
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I have moved into a frank Innes rental over a year ago now. When we took a look around, things was ok but a lot that needed repairing and re freshing where the old Tentants had put holes in the walls and children had drawn all over the walls. And extreme damp in the bathroom as there was no extraction from there, another job that should have been sorted. They said that when we move in everything would be sorted, but it wasn\'t, they had left the house exactly how the last tenants had left the ho...
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Feb 03,2013
Minithumbup
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Feb 03,2013
1 people found
this helpful
We put our property on the market in July 2012 with the request of assisted viewings during working hours as my husband is disabled. Since we had the initial valuation, which was one of three, we decided on Frank Innes in Chesterfield as we strongly felt that they more than matched the requirement of our needs. We sold the property in auction in December 2012 which is what we wanted if it did not sell on the open market before this time. Through all this time, before, during and after viewing...
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Jan 30,2013
Minithumbup
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Jan 30,2013
1 people found
this helpful
We recently purchased a property through Frank Innes Chesterfield and were very pleased with the professionalism of Karen Coleman. How refreshing it was to be kept up to date and find someone so helpful. She arranged a structural survey for us obtaining three quotes so we could make an informed choice. Mike was very helpful with the viewing arrangements and was outside the properties when we arrived. We completed today (30th Jan) and Karen rang as promised to let us know the keys were rea...
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Dec 06,2012
Minithumbdown
By:
Dec 06,2012
5 people found
this helpful
Hired this estate agency to sell my property which later on proved a big mistake. Not only they overvalued my property and advised on a wrong marketing price just to get my busyness, but also stopped marketing my property and refused to show it to other prospective buyers after they persuaded me to accept a low offer on my property just to get their commission (which was obviously a fixed amount). When 4 months later I decided to pull out of that sale which kept dragging on also due to the fact ...
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What agent could do to change your mind?
Be honest and proactive
Was this helpful? Yes
Nov 30,2012
Minithumbdown
By:
Nov 30,2012
5 people found
this helpful
I don\'t know where to start really! I thought moving in with your partner was supposed to be exciting, it was nothing but stressful for us! Firstly, we paid an estate agent fee of about £237 pp, I dont know what this was for as we had to do everything ourselves, it was up to us to travel 70 miles for refernces, the staff at frank innes did next to nothing to get us moved in to our new home! Also as one of us failed our referrencing we had to pay 6 months rent up front, this was not a prob...
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What agent could do to change your mind?
The Agent could employ people who are capable of doing the job because it seems everyone we have dealt with are a joke, to say the least! Its not a hard job so we find it quite shocking how so many staff are incapable! The best thing for these agents would be to shut it down! It is absolutely unacceptable that we have not recieved money we are owed after 8 weeks, should the boot be on the other foot I am sure you would also find it unacceptable if we owed a substantial amount of money to the company and still had not paid it 8 weeks later! Im sure your staff would be constantly ringing us! It is an absolute shambles!
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Nov 19,2012
Minithumbdown
By:
Nov 19,2012
3 people found
this helpful
We entered into a contract with Frank Innes, after advising them that we wanted them to do all of the viewings & to be at our property ahead of the viewers. Frank Innes agreed to this, so we signed the contract, I have a disability that they were made aware of from the beginning & my wife did not want to meet any viewers. frank Innes have done one viewing correctly out of a total of 6. I had informed them on two occasions that they were not doing what we had required, & then had a...
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What agent could do to change your mind?
The agent could have stood by their word, that they agreed to verbally before we signed the contract, as if they could not meet our request, we would have not signed the contract.
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £175,000
  • Max: £175,000

Letting No data



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From Landlords From Tenants From Vendors From Buyers Other
1 0 0 3 1 1 1 0 0 1
Jon Staley - upload your photo Jon Staley
3 reviews

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jemma fairburn - upload your photo jemma fairburn
1 reviews

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Karen Coleman - upload your photo Karen Coleman
2 reviews

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Charlie  - upload your photo Charlie
1 reviews

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Sian  - upload your photo Sian
1 reviews

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Awards won by Frank Innes, Chesterfield S40 1TP

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