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    Genette Dunkley
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    Jon Staley
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    Clare Sheffield
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    Andrew Lockley
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    Zoe Kucharski
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    Kirsty Powers
No description available.
Frank Innes

4 Market Street Mansfield
Nottinghamshire
NG18 1JQ

01623 594605
Website not available

Properties for Sale
Properties to Rent

May 24,2017
Minithumbdown
By: 'Jay'
May 24,2017
4 people found
this helpful
Don't bother, dreadful service, nothing but problems with them letting my property from start. Charge me for things never done, then have to wait month for refund, charge you for things before there completed and without prior notice. Was advised to change tenancy and increase ...
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Comment on agent fees
Rip Off, paying for what???
Was this helpful? Yes
May 10,2017
Minithumbdown
By: 'Dreadful service'
May 10,2017
2 people found
this helpful
Absolutely Dreadful Service I rented with Frank Innes and had an awful letting with them from start to finish. Never called back when they said the Bungalow was going to be decorated before moving in which was not done was not even clean and mould ...
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Comment on agent fees
Bad very expensive with extremely poor servicre
Was this helpful? Yes
Jun 11,2015
Minithumbdown
Kirsty Powers
Clare Sheffield
By: 'David & Jane Vaulks'
Jun 11,2015
0 people found
this helpful
On our initial letting we were happy with the service given. When Kirsty Powers went on maternity leave things began to deteriorate. Messages left unanswered, denial of receipt of complaint emails, constant excuses about the I.T. systems failing. One example of the dilatory attention: ...
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What agent could do to change your mind?
We agreed the initial fees so have got to accept that was a contract. However, now that we have changed agents and are getting a first class service for significantly less fees, we feel, in retrospect that the fees charged were too high even moreso when taking into account the terrible service.
Attached Files
Comment on agent fees
We agreed the initial fees so have got to accept that was a contract. However, now that we have changed agents and are getting a first class service for significantly less fees, we feel, in retrospect that the fees charged were too high even moreso when taking into account the terrible service.
Was this helpful? Yes
May 05,2015
Minithumbdown
By: 'steff lloyd'
May 05,2015
0 people found
this helpful
Im absolutly disgusted that i went to veiw a property was told some one would be there to meet me .. this did not happen to walk in on at my apppintment time to some one else viewing the property ... while in the property i left ...
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What agent could do to change your mind?
Agents should listen to message box before answering calls to prevent ignorance like accured .
Attached Files
Was this helpful? Yes
Mar 08,2015
Minithumbdown
Zoe Kucharski
By: 'Stoneyford Road'
Mar 08,2015
2 people found
this helpful
This is the second property we have rented from Frank Innes, we didn't have too many problem with the first house so stuck with them when we were told our previous landlord wanted to sell. The property we're currently in when we viewed it seemed ...
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What agent could do to change your mind?
It cost us aroound ‚£1,700 to move in to this property! It\'s disgusting that they\'re happy to take your money and allow you to move your family in to a property with extensive damp and mould!
Attached Files
Comment on agent fees
It cost us aroound ‚£1,700 to move in to this property! It\'s disgusting that they\'re happy to take your money and allow you to move your family in to a property with extensive damp and mould!
Was this helpful? Yes
Feb 18,2015
Minithumbdown
Andrew Lockley
Zoe Kucharski
By: 'Dipesh Gandhi'
Feb 18,2015
2 people found
this helpful
I have very bad experience with Frank Innes letting Mansfield office from the day one I move in the property. I found, They are worst lettings in my last five years of UK stay. Issues 1. Rent Agreement was prepared with wrong rent amount and was ...
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Comment on agent fees
Charges are very high. I paid ‚£390 as admin fee
Was this helpful? Yes
Jul 14,2014
Minithumbdown
By: 'Foxylady101'
Jul 14,2014
0 people found
this helpful
I'm not sure what the connection is between Frank Innes and Countrywide but between them they provide no service whatsover. Very quick to extract money from both me and the landlord - despite their promises they did not sort out utilities transfer or council tax ...
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Was this helpful? Yes
Apr 05,2013
Minithumbdown
By: 'Disappointed'
Apr 05,2013
0 people found
this helpful
They kindly arranged a viewing for us. As they offered a weekday, my husband took a day off. A few hours before the viewing (at appr. 11 am) they called me to cancel it as the current tenant decided not to move for one more month (...
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Was this helpful? Yes
Jul 20,2012
Minithumbdown
Jon Staley
Genette Dunkley
By: 'Anonymous'
Jul 20,2012
6 people found
this helpful
We have been renting a property through Frank Innes for 3 years. In hindsight, we should have known from the start that it was not going to be a good working relationship. In the beginning, we were trying to obtain information regarding the property and the ...
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What agent could do to change your mind?
There is nothing that this agent could do to ever make me reconsider.
Attached Files
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
29% customers were satisfied with fees 43% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 0 5 0 0 0 0 0 2
Genette Dunkley - upload your photo Genette Dunkley
1 reviews

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Jon Staley - upload your photo Jon Staley
3 reviews

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Clare Sheffield - upload your photo Clare Sheffield
1 reviews

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Andrew Lockley - upload your photo Andrew Lockley
1 reviews

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Zoe Kucharski - upload your photo Zoe Kucharski
2 reviews

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Kirsty Powers - upload your photo Kirsty Powers
1 reviews

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Fees

No fees set.

Complaints Procedure

No procedure available.

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