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    Jon Staley
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    chrissy lowe
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Frank Innes

13 Belvoir Road Coalville
Leicestershire
LE67 3PD

01530 830152

Sep 28,2015
Minithumbdown
By:
Sep 28,2015
0 people found
this helpful
If you would like to have constant problems let house from this company. I guarantee that you will live in hell. I have enough them constant harassment and sent my complain to Ombudsmen. You feel like you leave in prison with highly controlled guards. Making photos from outside house without my knowledge, sending people to check if grass was cutted without any announcement. I really had enough I'm working very had to pay my rental and keep everything in place. Ibut when I need help because still...
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What agent could do to change your mind?
They will never change my mind!
Comment on agent fees
Fees are even higher than in London
Was this helpful? Yes
Feb 21,2015
Minithumbdown
By:
Feb 21,2015
2 people found
this helpful
This company are very quick to take money off you but very slow to give any refund owed back to you, we are talking months ! they make up allsorts of excuses why your money hasnt been returned ie talk of offshore accounts and red tape , as you believe it ! dont expect to get your property keys first thing in the morning , you will have to wait until past lunch time but they will make sure youve paid rent and deposit first thing in the morning ! numerous phone calls to chase things up was prom...
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What agent could do to change your mind?
even if they did change i wouldnt use again so not applicable !
Comment on agent fees
had to produce my own personal noddle and experian credit reports to get the house , i thought thats what i was paying fees for ?
Was this helpful? Yes
Mar 18,2014
Minithumbup
By:
Mar 18,2014
2 people found
this helpful
I have just purchased a property through Frank Innes & had the pleasure of being looked after in a highly proffesional manor by Chrissy Lowe. Chrissy was very polite understanding & very helpful always getting back to me. If i sell inthe future i will be calling Frank Innes Thank you Polly Cotton...
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Oct 28,2013
Minithumbdown
By:
Oct 28,2013
0 people found
this helpful
Appalling handling of potential sale of our house, we where forced to move estate agent in order to get interest (and sale). We had no confidence in the office staff following feedback from potential buyers that it had taken them weeks to book an appointment to see our property and when challenged the same staff where unsure of the property that we were referring to!!. To cap it all off we are now having to fight the incompetent agent in question for fees that they believe are due to them for...
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What agent could do to change your mind?
Branch manager should act in a professional manner at all times and not resort to bully boy tactics to attain monies that have not been earned. The Agents complaints procedure requires a radical overhaul as the \'customer\' was left with questions completely unanswered..... primarily, how can an investigation into a complaint be carried out by the very individual that is directly involved in the complaint.
Was this helpful? Yes
Feb 27,2012
Minithumbdown
By:
Feb 27,2012
5 people found
this helpful
terrible customer service ,know body bothered giving us feed back on house we put a offer on to find it as been sold with us not getting a chance to up the offer, worst estare agents ever dealt with in coalvile just a phone call...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
Letting
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Jon Staley - upload your photo Jon Staley
3 reviews

About Jon No description set View full profile
chrissy lowe - upload your photo chrissy lowe
1 reviews

About chrissy No description set View full profile

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Awards won by Frank Innes, Coalville LE67 3PD

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