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    Jon Staley
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    Phil Carter
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    Lara Davies
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Frank Innes

184 High Street Burton-on-Trent
East Staffordshire
DE14 1HN

01283 591310

Oct 10,2015
Minithumbdown
By:
Oct 10,2015
1 people found
this helpful
Absolute disgraceful agents,if they worked for me i would sack the lot of them,incompetant,arrogant,rude,disrespectful,not answering calls,when they did answer,they interrupted your conversation,talking over you,and,the mortgage advisor is just a person who states he can get you...
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Was this helpful? Yes
Oct 01,2015
Minithumbdown
By:
Oct 01,2015
1 people found
this helpful
The service at Frank Innes in Burton is absolutely disgraceful. Lara and Luke both need to watch their tone of voice and their aggressive, rude manner in which they speak to customers!! I would never in a million years use this company in future to rent my house out with or to sell / buy through them again and I wouldn't recommend them either. They need to remember that it's us paying their wages before they gob off all the time. Disgusting!!!...
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What agent could do to change your mind?
*
Was this helpful? Yes
Feb 20,2015
Minithumbdown
By:
Feb 20,2015
5 people found
this helpful
It is simply not possible to put into words how badly these useless "*" deal with business. They don't return calls or emails, every tiny little thing that you have to speak to them about seems like you are asking them for the most unreasonable thing ever. They sent paperwork to wrong addresses and incorrect details to random solicitors. Phill Carter left us with no life cover after we used his broker serviced as he couldn't be bothered to pass on forms etc.. And then when you try to c...
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What agent could do to change your mind?
Return calls/emails. Pass info over to required and CORRECT people. Change bad attitude
Was this helpful? Yes
Nov 19,2013
Minithumbdown
By:
Nov 19,2013
1 people found
this helpful
Trying to push some side products while advising for the mortgage. Plays to be your friend. Arrogant. Not explained much! your money shark nothing else!! AVOID. Found to be the most expensive on market. Not available after 6pm as many others are!...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £140,000
  • Max: £187,000

Letting No data



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Jon Staley - upload your photo Jon Staley
3 reviews

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Phil Carter - upload your photo Phil Carter
3 reviews

About Phil No description set View full profile
Lara Davies - upload your photo Lara Davies
2 reviews

About Lara No description set View full profile

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