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    Jon Staley
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    Lauren Church
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Frank Innes

108 Queens Road Leicester
Leicestershire
LE2 3FL

0116 201 9404

Jun 06,2016
Minithumbdown
By:
Jun 06,2016
1 people found
this helpful
Bought our flat through Frank Innes only because it was the flat we wanted - received much better service from Knightsbridge Estate Agents. They never seemed to know what they were doing or communicate to one another. On completion we called in advance and arranged to collect the keys. We drove over 3 hours to collect them and on arrival were told they had gone missing!? We managed to get a spare key from the porter in order to get in. 2 weeks after completion the previous owner tried to let her...
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Apr 01,2015
Minithumbdown
By:
Apr 01,2015
1 people found
this helpful
I have rented a property since June 2014 and was overall pleased with everything, although i had no real dealings with the letting agency. This month I had an issue where through no fault of my own the property failed a gas safety check due to some work that needed doing. I have now been 9 days without gas, even though the landlady approved the work 3 months ago. I have been in contact with the agency and its repairs team and must say I have never been so appalled at the service I received. ...
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Comment on agent fees
Extremley expensive considering they cant resolve a certain situation.
Was this helpful? Yes
Oct 18,2014
Minithumbdown
By:
Oct 18,2014
1 people found
this helpful
AWFUL, AWFUL, AWFUL. I put down a holding fee of £180 for a rental property in Septemebr. A week later I was informed that the vendor had pulled out for 'personal reasons' and that my money would be returned immediately. A month later, I have not received anything. I have been into store repeatedly and to begin with they tried to claim that their head offices had already posted it out to me so the cheque should be with me by the end of the week. Did it arrive? No. So, I went back to ...
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Jul 30,2014
Minithumbdown
By:
Jul 30,2014
2 people found
this helpful
I had my house rented with knightsbridge estate agents in wigston, leicester for 3years. They sold out to frank innes and this coincided with a change in service. Just a total lack of service on behalf of the landlord and tenant. You wouldn't believe the way they carry on. Basically to cut a very long story short, from start to finish it is what they can get out of you. They aren't interested in anything else. They don't reply to emails of phone calls. Contracts are designed so they can extr...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Jon Staley - upload your photo Jon Staley
3 reviews

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Lauren Church - upload your photo Lauren Church
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Awards won by Frank Innes, Leicester LE2 3FL

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