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    Jon Johnston
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    Will Pitt
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    David Lee
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    George
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No description for branch.
Foxtons

94 Old Brompton Road South Kensington, London
Greater London
SW7 3RD

020 7590 1000

May 30,2014
Minithumbup
By:
May 30,2014
1 people found
this helpful
Thank you for all your efforts in achieving the sale of our property, and for all the hard work David Lee and Will Pitt in pushing it through to Exchange of Contracts, we were impressed with the tenacity and desire to act for your client and especially to David for always being available and assist any problems that occurred. We were equally delighted with David's regular updates on the progress of sale, and his eagerness to problem solve and go beyond what one would expect of an agent. Davi...
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Apr 01,2014
Minithumbup
By:
Apr 01,2014
0 people found
this helpful
Keri steered us through the maze of lease renewal and guidance to achieve the best sale possible. Arthur drove the sale from the beginning and always kept us informed calling from 8am in the morning until 8pm at night and always returned our calls. A great result from a great team; we would definitely use Foxtons next time....
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Feb 06,2014
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By:
Feb 06,2014
1 people found
this helpful
I am amazed every day how bad Foxtons is and how they manage to stay in business. The staff is unprofessional, incompetent and sometimes plain rude. I\'ve had many interactions with Foxtons and, without fail, I dissatified with the service. I suspect most of the landlords they represent live outside the UK and are just unaware how bad they are. I hope the market forces actually start to work and put these guys out of business...
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Aug 07,2013
Minithumbdown
By:
Aug 07,2013
11 people found
this helpful
I read a lot about Foxton being a bad estate agent, but I thought maybe thoose people just had bad luck with people that are now fired from the company. God was I wrong, I Have Never In My Life been treated worse... They harass you on the phone, try to push the prices more than what its worth and say cheese things, well that's NOTHING compared to what Foxton do. Today I meet with a guy called Nick, he was first asking a lot of personal questions and asking about how many flats I\'ve seen...
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What agent could do to change your mind?
I read a lot about Foxton being a bad estate agent, but I thought maybe thoose people just had bad luck with people that are now fired from the company. God was I wrong, I Have Never In My Life been treated worse... They harass you on the phone, try to push the prices more than what its worth and say cheese things, well thatΒ’Γ’β€šΒ¬Γ’β€žΒ’s NOTHING compared to what Foxton do. Today I meet with a guy called Nick, he was first asking a lot of personal questions and asking about how many flats I\'ve seen. I said maybe 20-30, he started laughing telling my budget of (1700 per month for a studio) IS NOTHING and its such a tight budget what do I except, that I was weird etc etc. I tried to explain that I still thought that 1700β€š£ is a pretty decent amount to spend on a studio and that IΒ’Γ’β€šΒ¬Γ’β€žΒ’m not use to classic British standards. In the next flat he showed me he mocked me and said \"well come on something must be wrong tell me\". After that I started feeling really uncomfortable. The next flat he was going to show me was in another area so we went in the awful mini cooper car to another part of Kensington (notting hill) to be exact. While in the car another agent called me and told me that the landlord accepted my offer, he guy from Foxton Nick overheard our conversation and was annoyed. I was not sure if my offer was going to be accepted with the other agency so of course I looked at other options. I told him yes my offer got accepted but I would still like to see the last flat. When we arrived he then told me to stay in the car and wait there while he went into another office to get keys for the flat we where going to see... After about one minute after he left the car alarms went off. I tried to get the door open to run away from the terrible loud sound, but the doors were locked. I tried EVERY button in the car to get out but nothing. I suffer from an ear disorder called tinnitus, so I have earplugs whenever I go to a bar and nightclubs/concert is just a no no for me. I got a panic attack in the car when after 3-4 minutes with the alarm sound, my ears hurting like crazy and the guy had not showed up!! I had to take out the fingers from my ears and call med guy and it took him 2 MINUTES until he arrived. I screamed please come back the alarm! And I saw him just walking easy breezy on this way back to the car. I think he did it on purpose because he was angry that he knew I was not going to offer on any of the flats he just shown me because of the other offer. My mom was on the phone while all this happen and heard that the alarm went on for over 6 minutes. When he came back he didnΒ’Γ’β€šΒ¬Γ’β€žΒ’t even say sorry like he meant it, just well the windows was down so the alarm went off. I was shaking by then off the shock and then I asked him for this manager/boss phone number to report this. I called the manager/boss Amit and he was SO RUDE. He told me this when I asked what they would do now and I quote \"we are not going to do ANYTHING for you, IΒ’Γ’β€šΒ¬Γ’β€žΒ’m not going to do anything\" and then he hanged up. I do not wish my worst enemies this treatment. I do not wish tinnitus open anyone in this world and to not even say sorry sincerely is just awful.
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Jul 29,2013
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By:
Jul 29,2013
1 people found
this helpful
It had be a strong suggestion from family and friends to use Foxtons. My family had previously dealt with Foxton\'s Putney and Chelsea offices, both times had been a great success. Sadly after being a client of George Barbor from the South Kensington branch, I am hugely dissapointed and disgusted by his unprofessional and obnoxious manner. Great shame....
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What agent could do to change your mind?
I rang the South Kensington branch hoping to speak with George. He was unavailable so I left a message and I was assured George would return my call. George was tremendously rude to my mother and with all due respect; that is not good enough and such a shame to have someone let down your team.
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Apr 26,2013
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By:
Apr 26,2013
7 people found
this helpful
I used to have a good impression with Foxtons (especially Foxtons at Fulham) but not anymore since I rent a flat from South Kensington Foxtons. They annoyingly kept calling the tenants about different issues (which I dont care) at any time they want, even at 7 pm. I would not recommend Foxtons at South Kensington to anyone. Worst service ever....
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Feb 20,2013
Minithumbup
By:
Feb 20,2013
0 people found
this helpful
We asked Foxtons to sell our flat and at the same time we made an offer to purchase a tenanted flat they were selling. The two transactions had to be synchronised together with negotiations to give us vacant possession of the new flat. This was a complex transaction and throughout we found George to be highly professional and helpful to us and our solicitor. In addition, Dee at Chiswick negotiated the tenancy situation in an exemplary manner. Although their fees are not inconsiderable, we felt ...
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Sep 09,2012
Minithumbup
By:
Sep 09,2012
0 people found
this helpful
I bought a flat in SW7 in September 2012 and Alice Roper from Foxtons was the selling agent. Alice was very proactive during the whole process. She was very flexible from the start, showing me the flat late in the evening and early the following morning so that my wife could see it asap. She doesn\'t count the working hours and always puts clients first. She was very clear and transparent about all the flat conditions (increase in the service charge, specific restrictions in the lease). She was ...
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Sep 06,2012
Minithumbup
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Sep 06,2012
0 people found
this helpful
Within two days of becoming agents for the flat, Foxtons agreed good terms with new tenants. A very speedy and professional performance....
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Jan 12,2012
Minithumbup
By:
Jan 12,2012
1 people found
this helpful
Very professional overall service, with minor glitches. Their website is the best real estate website I have ever seen in my life, user friendly with every information possible. Their policy of not sharing any commissions makes them the best on the properties they run. There is one thing you have to be careful though, and thats for everyone out there trying to rent: read the contracts, and don't allow them to insert clauses that will not be in your favor in the future. In this particular point, ...
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Nov 21,2011
Minithumbup
By:
Nov 21,2011
0 people found
this helpful
Shaun was an incredible agent, nothing was too much trouble, viewings were booked at antisocial times to suit us,he drove us everywhere and was always charming , knowledgeable and so helpful. He kept in contact without being pushy....
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Oct 21,2011
Minithumbdown
By:
Oct 21,2011
8 people found
this helpful
I haven't got my deposit back even though the amount is not in dispute. Foxtons are playing games. After I gave notice I was inundated with request to view the flat. Maybe 10 requests a day. When I complained they told me they didn't have to give notice at all and they started entering the flat without notice or permission. Something my solicitor tells me is criminal trespass. They are not very nice people. Avoid like the plague....
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What agent could do to change your mind?
They could start acting like professional agents and not people after a fast buck.
Was this helpful? Yes
Sep 19,2011
Minithumbdown
By:
Sep 19,2011
4 people found
this helpful
When I agreed to rent a property in Chelsea we agread terms with the negotiator. Prior to signing the lease the negotiator then said the landlord wanted a better offer as someone else had made a higher offer on the property. I increased my offer on the property which the negotiator then said the landlord accepted and I signed the lease. I paid hefty commission £350 for Tenancy Agreement fee (photocopied standard lease for all properties) - almost one weeks rent. The property was not t...
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What agent could do to change your mind?
Speak the truth. No rampant overcharging. Return full deposit.
Was this helpful? Yes
Aug 15,2011
Minithumbdown
By:
Aug 15,2011
1 people found
this helpful
This agency is the worst I have ever had to deal with. As mentioned several times, they are friendly when it comes to getting the contract signed, but things change afterwards! Apartment was promised as fully serviced, but when I moved in it did not even have bed sheets, pillows or towels. The kitchen stayed unequipped for 3 weeks. The internet that they promised me to be included in the rent turned out to be a wireless stick with 1GB surfing volume. After that I had to reload it myself. Clearl...
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What agent could do to change your mind?
Keep the promises and honour the contract we have
Was this helpful? Yes
Apr 15,2011
Minithumbdown
By:
Apr 15,2011
2 people found
this helpful
We heard lots of bad things about Foxtons, but unfortunately, we decided to use the South Kensington office anyway because of their easy-to-navigate website and large number of properties. We wish we would have listened. We were told in writing by the agent before we signed the contract that the landlord approved of us hanging a TV on the wall and we were allowed to have cat. Guess what? None of this was true, and the landlord was never even asked about it. The agent even pretended to go the bac...
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Jul 20,2010
Minithumbdown
By:
Jul 20,2010
2 people found
this helpful
Horrible....
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May 04,2010
Minithumbdown
By:
May 04,2010
3 people found
this helpful
They didn't give me the right keys, they lost one of the payments and now are asking me to find their mistake, they are very rude. Foxtons is the worst agent....
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 2 1 6 3 0 1 0 1 2
Jon Johnston - upload your photo Jon Johnston
3 reviews

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Will Pitt - upload your photo Will Pitt
1 reviews

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David Lee - upload your photo David Lee
1 reviews

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Dee   - upload your photo Dee
1 reviews

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Amit Sharma - upload your photo Amit Sharma
1 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Alice Roper - upload your photo Alice Roper
1 reviews

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Alexis Zaranis - upload your photo Alexis Zaranis
1 reviews

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George   - upload your photo George
1 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Seb  - upload your photo Seb
2 reviews

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George Barbor - upload your photo George Barbor
1 reviews

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Nick Walters - upload your photo Nick Walters
1 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Keri Fergusson - upload your photo Keri Fergusson
1 reviews

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Arthur Mellule - upload your photo Arthur Mellule
1 reviews

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Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

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Greg Boxer - upload your photo Greg Boxer
11 reviews

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Last updated at 3:32 PM 03/12/2015 by allAgents

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Last updated at 3:32 PM 03/12/2015 by allAgents

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