At Foxtons Sloane Square our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Chelsea and the surrounding areas, including Chelsea Harbour, Knightsbridge and Sloane Square.show more
At Foxtons Sloane Square our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Chelsea and the surrounding areas, including Chelsea Harbour, Knightsbridge and Sloane Square.
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
0people found this helpful
I am the tenant and they treated me extremely bad. They made promises such as painting the apartment before I moved in and taking off some furniture and when i moved in they lied said that they never assured me anything. Even though on the ... read full review
“Horrific agents / need to evict their tenants...”
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1 Star Review
Jul 13,2023
Olivia
By:
'Anon'
Jul 13,2023
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SW3
Lettings (as a Landlord)
Postcode: SW3
0people found this helpful
Never ever ever again. These agents use outsourced checking firms called Let Alliance that ‘verify’ tenants for the landlords. We have now an eviction on our hands while this great firm Let Alliance have still not checked the original documents from a bankrupt client who ... read full review
“Provide Wrong Floor Plan, irresponsible for their fault...”
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1 Star Review
Dec 06,2022
By:
'Qiyang'
Dec 06,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
0people found this helpful
They provided the floor plan with the wrong orientation, the south on the floor plan is actually the north. And I get to know this until I moved into the property. When I get back to them, they refused to take any responsibility towards this. ... read full review
“If I could give zero stars I would. Do not wo......”
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1 Star Review
Nov 21,2022
Chris
By:
'Zoë'
Nov 21,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
1people found this helpful
If I could give zero stars I would. Do not work with foxtons.
The lack of professional integrity and level of disorganisation at this company is astonishing.
Foxtons rented out a flat to me with a boiler that was located inside the bath/shower, as ... read full review
“Be warned!!The worst. Foxtons are deceitful,......”
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1 Star Review
May 05,2022
By:
'Sofia Thorn'
May 05,2022
Services: Lettings (as a Tenant)
Rent PCM: £2300 Would you recommend?: No
Postcode: SW1W
Lettings (as a Tenant)
Rent PCM: £2300 Postcode: SW1W
1people found this helpful
Be warned!!
The worst. Foxtons are deceitful, dishonest, unresponsive, and arrogant. Just do yourself a favor and stay away. The agents are spineless and run from confrontation so there can be never be a resolution to a problem. They pass the buck to someone else ... read full review
“Simply not honest. Told lies and broke promis......”
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1 Star Review
Mar 26,2022
By:
'Simon'
Mar 26,2022
Services: Lettings (as a Tenant)
Rent PCM: £5000 Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Rent PCM: £5000 Postcode: SW3
0people found this helpful
Simply not honest. Told lies and broke promises to get to take a tenancy. No repairs done . Managed by Foxtons. They are just pirates... read full review
“Foxton s rental! Beware be warned!!! I had wr......”
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1 Star Review
Sep 06,2021
By:
'Frustrated'
Sep 06,2021
Services: Lettings (as a Tenant)
Rent PCM: £2800 Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Rent PCM: £2800 Postcode: SW3
4people found this helpful
Foxton s rental! Beware be warned!!! I had written into the tenancy contract by foxotons if one of those clients landlords to ensure the property was redecorated at 51 Radnor Walk. 6 months later nothing! Even had solicitors to send letters but foxotons interests are clearly the ... read full review
“Foxtons enablers of Landlord abuse to tenants and not upholding tenancy agrements and threatening behaviour towards tenants!!!I rented this maisonette in prime chelsea str......”
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1 Star Review
Sep 02,2021
By:
'Fergus'
Sep 02,2021
Services: Lettings (as a Tenant)
Rent PCM: £2800 Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Rent PCM: £2800 Postcode: SW3
3people found this helpful
I rented this maisonette in prime chelsea street with the agrrment my rent price was subject to the whole apapretment being redecorated. This was written in by Foxtons into the tenancy contract.
6 months later nothing has been done. Lame excuse through the agents and clearly ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £1841 Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Rent PCM: £1841 Postcode: SW3
3people found this helpful
The service provided by Foxtons is absolutely terrible, I've rented a property in Chelsea- London since I moved to this property it was chaos which was kind of manageable until we decided to move out end of November due to the loss of income and ... read full review
“International Landlords; Never Ever use Foxto......”
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1 Star Review
Aug 23,2021
tahla
By:
'Graham'
Aug 23,2021
Services: Lettings (as a Landlord)
Rent PCM: £1664 Would you recommend?: No
Postcode: SW3
Lettings (as a Landlord)
Rent PCM: £1664 Postcode: SW3
5people found this helpful
International Landlords; Never Ever use Foxtons to Rent or Manage your Property!
Foxtons Chelsea totally mismanaged my property, they made unauthorized deductions every month, sent a different sum every month, (after collecting 100% of their fees up front), never on time, eventually failing to collect rent ... read full review
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
0people found this helpful
Beth O'Driscoll Foxtons Chelsea Office
I can not praise highly enough the professionalism, dedication and excellent customer service Beth has provided to me during the letting process and afterwards. She should go very far in her chosen profession. I could only wish more people took ... read full review
“Foxtons does not care about safety and well being of their tenants!...”
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1 Star Review
Sep 03,2019
By:
'Carlos'
Sep 03,2019
Services: Lettings (as a Tenant)
Rent PCM: £3500 Would you recommend?: No
Postcode: SW7
Lettings (as a Tenant)
Rent PCM: £3500 Postcode: SW7
0people found this helpful
Having been a client in the past from Knight Frank I would never again rent anything under Foxtons...
They do not care about their tenants moving in to to a flat that is not up to the minimum basic standards and law requirements of safety ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £2500 Would you recommend?: No
Postcode: SW1W
Lettings (as a Tenant)
Rent PCM: £2500 Postcode: SW1W
7people found this helpful
The worst experience possible, lack of professionalism from both the agents we worked with (Raxma and Olivia- Foxton Sloane Square). They were alywas late for viewings and had a bad attitude, never remembered previous discussions and decisions we had. We decided on a property and ... read full review
Services: Lettings (as a Tenant)
Rent PCM: £3500 Would you recommend?: No
Postcode: SW10
Lettings (as a Tenant)
Rent PCM: £3500 Postcode: SW10
1people found this helpful
I would strongly recommend international clients considering renting a short term property in London to avoid renting from Foxtons. We have rented a flat in Chelsea for 2 months and the experience was terrible as they are extremely unreasonable upon check out. You will be faced ... read full review
Comment on agent fees
Extremely unreasonable withholding of the deposit.
“The worst agency ever!! They don't care about you one ......”
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1 Star Review
Dec 13,2017
By:
'Sara'
Dec 13,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
2people found this helpful
The worst agency ever!! They don't care about you one bit, everything takes ages for them to process and you have to speak to different persons every time. No one knows anything and they are not interested in helping you after you have signed the ... read full review
“Not enough words to describe how disappointed I am about ......”
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1 Star Review
Oct 14,2017
By:
'Manu'
Oct 14,2017
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
6people found this helpful
Not enough words to describe how disappointed I am about this unscrupulous agency which doesn't care about customer satisfaction at all !
After a short term letting ,left the flat cleaner that I found it and return the keys to the agency myself in person ! Waited ... read full review
Comment on agent fees
Expensive ! Able to find much better services at a cheaper price ,at least to be treated with honesty
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(1)
Gather your deposit paperwork, and put a complaint in with the deposit scheme., that they use, they are not allowed to do this you are entitled to argue this matter. They need to provide proof and I bet they don't have it ...
“I let out my flat through Foxtons. Let's just say ......”
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1 Star Review
Jan 18,2017
By:
'Alex'
Jan 18,2017
Services: Lettings (as a Landlord)
Rent PCM: £8600 Would you recommend?: No
Postcode: SW7
Lettings (as a Landlord)
Rent PCM: £8600 Postcode: SW7
0people found this helpful
I let out my flat through Foxtons. Let's just say it was a very unpleasant experience. They provided the tenants the keys to the flat before making sure the tenants signed the edited tenancy agreement which I have signed already. They did not even bother ... read full review
“I recently completed on a property and would just like ......”
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5 Star Review
Nov 26,2014
By:
'Robin'
Nov 26,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SW3
Sales (as a Buyer)
Postcode: SW3
0people found this helpful
I recently completed on a property and would just like to say that the agent involved in the purchase (and viewings prior to it) - Laura McGowan - was excellent. She was at all times professional, attentive and was skillfully able to identify my needs ... read full review
“Had a bad experience when dealing with the contract issue ......”
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2 Star Review
Mar 14,2014
By:
'ko'
Mar 14,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW3
Lettings (as a Tenant)
Postcode: SW3
3people found this helpful
Had a bad experience when dealing with the contract issue in urgent. The staff were really rude and not helpful. And her poor attitude reflected her professional aspect. The contract was mainly about extension (which was a good thing to the landlord) and wished it ... read full review
What agent could do to change your mind?
I think most of the aspects are quite good. It is understandable that sometimes some of employees are not satisfactory -- which related to their personal manner and attitude, as I'm a HR therefore I kindly suggest to re-evaluate some of staffs who doesn't have good feedback too many
“I found Alex very helpful throughout the purchase process, he ......”
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5 Star Review
Jan 09,2014
By:
'Karen'
Jan 09,2014
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE1
Sales (as a Buyer)
Postcode: SE1
0people found this helpful
I found Alex very helpful throughout the purchase process, he liaised with all parties on our behalf and kept things moving at a fast pace for us. I found the mortgage advice very good and I believe I have had excellent service which made it ... read full review
“Honestly the worst experience ever when dealing with foxtons. When ......”
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1 Star Review
Jul 31,2013
By:
'Ailis'
Jul 31,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW10
Lettings (as a Tenant)
Postcode: SW10
6people found this helpful
Honestly the worst experience ever when dealing with foxtons. When you first walk in a foxtons they try to be so kind to you. But once they smell the money and you sign those papers their is no looking back. You will experience the WORST
... read full review
“I am absolutely delighted with the service received from Pippa ......”
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5 Star Review
Oct 18,2012
By:
'CATHERINE'
Oct 18,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
I am absolutely delighted with the service received from Pippa and Neil at Foxtons. Having always thought they were a bit flashy with their retail fronts and beers and coca colas, I now admit it's all part of giving people service and making them feel ... read full review
“I recently rented a flat in Chelsea, and have Ben ......”
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5 Star Review
Sep 27,2012
By:
'Ilaria'
Sep 27,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
I recently rented a flat in Chelsea, and have Ben Parkes as my property manager. After having read some terrible reviews about him and Foxtons online, I started thinking that maybe I had made a big mistake.
HOWEVER, i was wrong!!! Since day 1, Ben has ... read full review
“Put simply - James Blackler at Foxtons is utterly brilliant! ......”
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5 Star Review
Sep 19,2012
By:
'Liz'
Sep 19,2012
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
0people found this helpful
Put simply - James Blackler at Foxtons is utterly brilliant! His expertise, excellent communication skills, drive, positivity and support were greatly appreciated. Our sale was swift, smooth and left us smiling. James delivered as promised. I will always go back to James at Foxtons as ... read full review
“My girlfriend last autumn bought a flat through the Sloane ......”
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1 Star Review
Sep 17,2012
By:
'Foxtons'
Sep 17,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
12people found this helpful
My girlfriend last autumn bought a flat through the Sloane Square branch. They were efficient, if slightly parasitic, right up until sale was agreed. Then the phones went dead. Every problem she needed help with was ignored by the agent, it was as if they ... read full review
What agent could do to change your mind?
Do not leave our front door open all night.
Do not abandon customers after transaction completed.
“I am a tenant of a property currently on the ......”
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1 Star Review
Sep 11,2012
By:
'Sue'
Sep 11,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
3people found this helpful
I am a tenant of a property currently on the market to let as i am moving flats soon. A foxton representative Called at 6:40 pm asking if he can view the flat in 20 mins. 24h notice rule seem not to apply to foxtons. I made ... read full review
“I contacted around 15 letting agents and they were by far ......”
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5 Star Review
Aug 29,2012
By:
'evelasco'
Aug 29,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
I contacted around 15 letting agents and they were by far the ones that provided the best service. They only showed me properties that could suit my requirements and dealt as good negotiators with the landlord, always trying to provide the best service. They also gave ... read full review
“DO NOT USE THEM! I rented a property with Foxtons ......”
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1 Star Review
Aug 24,2012
By:
'Lott3'
Aug 24,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
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8people found this helpful
DO NOT USE THEM! I rented a property with Foxtons and paid a large fee but I have no idea what they actually do for the money. They managed to "mislay" my standing order form and therefore would have charged a late fee on the ... read full review
“I was looking for a flat near Imperial College so ......”
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5 Star Review
Aug 09,2012
By:
'Pawinee'
Aug 09,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
I was looking for a flat near Imperial College so I sent an email to Foxton Chelsea office. Kate is a Foxton's staff who contact me back just a couple hours after I sent an email. Kate is very friendly and very helpful. I was ... read full review
“Mail I sent to the ManagerEstherQuick note to tell you ......”
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5 Star Review
Jul 19,2012
By:
'Francisco'
Jul 19,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Mail I sent to the Manager
Esther
Quick note to tell you about my experience with Foxtons....
We started our search to find a flat moving from NY to London, full of doubts and ended up been very lucky to get in contact with Alex!
... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:08 AM 07/09/2017 by Daisy Mason
Awards won by Foxtons, London SW3 4UD
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