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    Jon Johnston
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    James Blackler
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    Jonathan
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    Tim Pacey
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    Ben Parkes
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    Alex Fleet
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    Kate Lilley
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    Alison Comiskey
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    Mike Hawthorne
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    Johnathan
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    Pippa Conway
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    Neil Cunningham
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    Divyesh Bhanderi
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    Christopher Howard
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    Seb
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    Pavel Borunov
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    Ailis Wiliamson
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    Jose Bailao
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    Greg Boxer
No description for branch.
Foxtons

44-46 Kings Road London
Greater London
SW3 4UD

020 7591 9000

Nov 26,2014
Minithumbup
By:
Nov 26,2014
0 people found
this helpful
I recently completed on a property and would just like to say that the agent involved in the purchase (and viewings prior to it) - Laura McGowan - was excellent. She was at all times professional, attentive and was skillfully able to identify my needs and match them to suitable properties. Laura is a credit to Foxtons....
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Was this helpful? Yes
Mar 14,2014
Minithumbdown
By:
Mar 14,2014
3 people found
this helpful
Had a bad experience when dealing with the contract issue in urgent. The staff were really rude and not helpful. And her poor attitude reflected her professional aspect. The contract was mainly about extension (which was a good thing to the landlord) and wished it can be extended before the tenant leaving UK for a 1 month business trip , there were no delay issue because the extension reques t was made 2 months ahead, however she couldn\'t even contact with the landlord effectively, about the d...
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What agent could do to change your mind?
I think most of the aspects are quite good. It is understandable that sometimes some of employees are not satisfactory -- which related to their personal manner and attitude, as I\'m a HR therefore I kindly suggest to re-evaluate some of staffs who doesn\'t have good feedback too many
Was this helpful? Yes
Jan 09,2014
Minithumbup
By:
Jan 09,2014
0 people found
this helpful
I found Alex very helpful throughout the purchase process, he liaised with all parties on our behalf and kept things moving at a fast pace for us. I found the mortgage advice very good and I believe I have had excellent service which made it possible to complete the purchase on time and relatively stress free with a mortgage that suits our needs both short and longer term. Many thanks....
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Jul 31,2013
Minithumbdown
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Jul 31,2013
6 people found
this helpful
Honestly the worst experience ever when dealing with foxtons. When you first walk in a foxtons they try to be so kind to you. But once they smell the money and you sign those papers their is no looking back. You will experience the WORST Customer service ever. They will not care what so ever about you later. Ever when you call their property management, the way you are used to being talked to totally changes 180 degrees. At the start it was all \'Sir\' and smiles but later everything changed. M...
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What agent could do to change your mind?
Run away from Foxtns! Long term advice.
Was this helpful? Yes
Oct 18,2012
Minithumbup
By:
Oct 18,2012
0 people found
this helpful
I am absolutely delighted with the service received from Pippa and Neil at Foxtons. Having always thought they were a bit flashy with their retail fronts and beers and coca colas, I now admit it\'s all part of giving people service and making them feel comfortable and looked after. Everything has gone so smoothly and so quickly and Pippa was brilliant working VERY late after hours to help me find what I needed. Congrats to a super team and keep up the good work!...
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Sep 27,2012
Minithumbup
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Sep 27,2012
0 people found
this helpful
I recently rented a flat in Chelsea, and have Ben Parkes as my property manager. After having read some terrible reviews about him and Foxtons online, I started thinking that maybe I had made a big mistake. HOWEVER, i was wrong!!! Since day 1, Ben has been attentive, kind and extremely responsive. All the little problems that needed fixing (tiles in the utility room, mirror, door latch, etc) were all attended within 24hrs of when I emailed him. He takes less than 2hrs to get back to me concer...
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Was this helpful? Yes
Sep 19,2012
Minithumbup
By:
Sep 19,2012
0 people found
this helpful
Put simply - James Blackler at Foxtons is utterly brilliant! His expertise, excellent communication skills, drive, positivity and support were greatly appreciated. Our sale was swift, smooth and left us smiling. James delivered as promised. I will always go back to James at Foxtons as he gets the job done as simply and quickly as possible. And he\'s a delight to work with. Thanks a million!...
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Sep 17,2012
Minithumbdown
By:
Sep 17,2012
12 people found
this helpful
My girlfriend last autumn bought a flat through the Sloane Square branch. They were efficient, if slightly parasitic, right up until sale was agreed. Then the phones went dead. Every problem she needed help with was ignored by the agent, it was as if they had never met us. Its Foxtons however, you know what these guys are all about, so we laughed it off. Over the past few months Foxtons have been acting as agent for the flat beneath us (town house, shares our front door). We heard them showi...
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What agent could do to change your mind?
Do not leave our front door open all night. Do not abandon customers after transaction completed.
Was this helpful? Yes
Sep 11,2012
Minithumbdown
By:
Sep 11,2012
3 people found
this helpful
I am a tenant of a property currently on the market to let as i am moving flats soon. A foxton representative Called at 6:40 pm asking if he can view the flat in 20 mins. 24h notice rule seem not to apply to foxtons. I made a huge mistake by agreeing. He didn\'t show up and hasn\'t even bother calling and cancelling. Another agent from foxtons showed up on Saturday unannounced for a viewing. This one didn\'t bother making an appointment in the first place. No need to say more. Unprofes...
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Aug 29,2012
Minithumbup
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Aug 29,2012
0 people found
this helpful
I contacted around 15 letting agents and they were by far the ones that provided the best service. They only showed me properties that could suit my requirements and dealt as good negotiators with the landlord, always trying to provide the best service. They also gave very good advice on the different areas of London. I would definitely try to get in touch with them again in case I had to move....
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Was this helpful? Yes
Aug 24,2012
Minithumbdown
By:
Aug 24,2012
8 people found
this helpful
DO NOT USE THEM! I rented a property with Foxtons and paid a large fee but I have no idea what they actually do for the money. They managed to "mislay" my standing order form and therefore would have charged a late fee on the first day our rent was due (luckily I noticed and physically took the form into my bank in person to set it up), they signed the property up to Spark energy whilst it was unoccupied (the landlord had no idea they had done this) and I am now struggling to leave as ...
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By: Foulkunfoto
Sep 05, 2013
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Aug 09,2012
Minithumbup
By:
Aug 09,2012
0 people found
this helpful
I was looking for a flat near Imperial College so I sent an email to Foxton Chelsea office. Kate is a Foxton\'s staff who contact me back just a couple hours after I sent an email. Kate is very friendly and very helpful. I was late the day I went to view the properties but Kate wasn\'t angry at all. She took me to see 6 properties that day and try to find the best match property for me. She also help me to negotiate with the landlord for a lower rent which she did it and I really love the deal....
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Was this helpful? Yes
Jul 19,2012
Minithumbup
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Jul 19,2012
0 people found
this helpful
Mail I sent to the Manager Esther Quick note to tell you about my experience with Foxtons.... We started our search to find a flat moving from NY to London, full of doubts and ended up been very lucky to get in contact with Alex! He made easy for us visiting the apartment and signing contract the same day. It wasn\'t our initial plan but we are thankful to him now for his advise, the move is being much less stressful. He\'s a great professional and went beyond any expectation, o...
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Jul 05,2012
Minithumbup
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Jul 05,2012
0 people found
this helpful
We recently experienced excellent customer service when the boiler needed replacing in our apartment. Within an hour of calling I had advice that a repair man was on his way (very late Aftn). Communication was excellent from Ben and the boiler was replaced quickly....
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Was this helpful? Yes
Dec 13,2011
Minithumbup
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Dec 13,2011
0 people found
this helpful
After Foxton's secured me a buyer for my flat, I asked James Blackler, my sales negotiator to tell your lettings department in Chelsea, Notting Hill, Fulham and Kensington know about my requirements for a house. Whilst I had contact from all offices, Jonathan stood out from his colleagues by his pro-active approach to my property search. I did not think that the Chelsea office would be able to meet my requirements given my budget, and the first set of properties Jonathan sent me missed ...
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Was this helpful? Yes
Nov 17,2011
Minithumbup
By:
Nov 17,2011
0 people found
this helpful
I recently viewed 16 flats in the Chelsea area. I did this through 4 agents, two of which were Foxtons (different branches- kings road and old brompton road). i have never been so impressed with the personal service and efficiency from a gentleman called Pavel Borunov from the kings road branch, he was transparant, honest and thoughtful when finding properties that suited my needs, and not wasting my time viewing over-budget or irrelevant properties. He didnt hassle me to make my mind up, whi...
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Was this helpful? Yes
May 07,2011
Minithumbdown
By:
May 07,2011
4 people found
this helpful
This company are the worst bunch. Unfortunately nothing I can say here is new - it has all been said before and silly me, I did not review their performance till I encountered the agents form hell. I was rented an apartment for 1055 per week. They have taken my money and a direct debit mandate and I cannot live in the apartment due to damp carpets, no hot water and a host of other problems. They refuse to take my calls and brush me off with canned responses designed to intimidate and delay t...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 7 5 1 0 2 1 1 0
Jon Johnston - upload your photo Jon Johnston
3 reviews

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James Blackler - no image available James Blackler
manager
2 reviews

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Jonathan  - upload your photo Jonathan
1 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Ben Parkes - upload your photo Ben Parkes
2 reviews

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Alex Fleet - upload your photo Alex Fleet
2 reviews

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Kate Lilley - upload your photo Kate Lilley
1 reviews

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Alison Comiskey - upload your photo Alison Comiskey
1 reviews

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Mike Hawthorne - upload your photo Mike Hawthorne
2 reviews

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Johnathan  - upload your photo Johnathan
1 reviews

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Pippa Conway - upload your photo Pippa Conway
1 reviews

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Neil Cunningham - no image available Neil Cunningham
Property consultant
1 reviews

About Neil Currently working at Vitalspace View full profile
Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Seb  - upload your photo Seb
2 reviews

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Pavel Borunov - upload your photo Pavel Borunov
1 reviews

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Ailis Wiliamson - upload your photo Ailis Wiliamson
1 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

About Laura No description set View full profile
Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

About Shaun No description set View full profile
Laura McGowan - upload your photo Laura McGowan
1 reviews

About Laura No description set View full profile
Greg Boxer - upload your photo Greg Boxer
11 reviews

About Greg No description set View full profile

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Last updated at 3:31 PM 03/12/2015 by allAgents

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Last updated at 3:31 PM 03/12/2015 by allAgents

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