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No description for branch.
Foxtons

86 - 90 Curtain Road Shoreditch, London
Greater London
EC2A 3AA

020 7033 1414

Jul 22,2015
Minithumbup
By:
Jul 22,2015
0 people found
this helpful
I recently used Foxtons in Shoreditch to buy my first flat and I cannot recommend them highly enough. I bought the flat through Gavie and Karen stepped in towards exchange / completion. They consistently went over and above to make the purchase as smooth as possible. Gavie was extremely accommodating when it came to viewings. He worked around my schedule and offered to do viewings after hours. He understood our requirements and knew exactly what we wanted straight away. Foxtons had the best q...
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May 18,2015
Minithumbup
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May 18,2015
0 people found
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Excellent service form Gavie, very professional and a lot of help in our search for a property in this area...
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May 14,2015
Minithumbdown
By:
May 14,2015
3 people found
this helpful
Gavie seemed lovely. A touch over zealous perhaps and didn't really listen to my requirements showing me properties well outside of my price range but nothing you wouldn't expect from a young up start and certainly he seemed very friendly, building trust and rapport rapidly. This all changed when I informed him that I had an offer accepted through a different agent. Initially he just tried to persuade me that he could find me something better. When that didn't work he then asked me if I'd mind t...
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Mar 31,2015
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Mar 31,2015
3 people found
this helpful
Initially Ashraf was extremely helpful and co-ordinated a difficult purchase with an overseas seller and a tight time schedule. However, as the situation progressed there was a definite loss of attention. This culminated in an assurance that all keys were held by Foxtons and would be handed over on completion as contracted with the seller. Specific reference was made to the keys for locked security shutters. On completion no keys were provided and no responsibility taken by Foxtons to supply t...
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Mar 25,2015
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Mar 25,2015
2 people found
this helpful
I've used Foxtons as a tenant many times for the last 8 years and the service is getting worse and worse. The way they work with Sparks Energy to force the tenants to change providers is very dodgy. They don't care about tenants when they put the property on the market. we had daily visits often announced hours before or even unannounced, which can lead to awkward situations if you're in the flat more than two months before the end of tenancy. Their website shows properties that are no longer av...
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Jan 18,2015
Minithumbup
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Jan 18,2015
0 people found
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Fantastic service from Gavie from start to finish. We hadn't thought of using Foxtons but the service from them from the moment we first entered the branch was superb. Gavie was always available without hectoring and we really felt we were getting the benefit of his knowledge and that he was helping us get the best property for our needs, rather than just the quickest and priciest sale. We would have no hesitation in recommending Gavie to anyone looking to buy or sell a property....
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Aug 13,2014
Minithumbup
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Aug 13,2014
0 people found
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Having signed up to every estate agent in Mile End and plodding around properties that were totally irrelevant to our search was both a pain, and frequently a waste of time. In all honesty when I registered with Foxton's I expected much of the same- However, I cannot Renna enough for listening, and finding properties that ticked all of our boxes and offered us different options/ locations that would be suitable- as well as properties that would suit our style of living. Renna, I really can't...
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Jun 16,2014
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Jun 16,2014
0 people found
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Renna helped me try and find a property over the last half a year in East London. At the beginning, she quickly identified my preferences and I appreciated that she only contacted me for properties that I would consider. As she learned exactly what I was looking for, she would also contact me as soon as a potential match was on the radar and I am grateful that she put me at the top of the list. In contrast, many other estate agents will bombard you with properties (i.e. waste your time) and then...
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May 13,2014
Minithumbup
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May 13,2014
0 people found
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I recently sold my property in London while I am living abroad. I met with Karen and explained that because of my circumstances, regular communication and updates are essential, as well as the practicalities of dealing with time differences,documents, scans, couriers etc. Karen completly understood and the whole sales process was very smooth. Gavie joined the process a bit later but also followed Karens example....
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Jan 10,2014
Minithumbup
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Jan 10,2014
1 people found
this helpful
We had a first class service from Karen and Foxtons Shoreditch when selling our Bethnal Green flat. From the first meeting to value the property to final completion Karen was maintained an admirable balance of warm and friendly with professional and knowledgable. She was both communicative and supportive at every stage of the process, often offering guidance on issues well above and beyond her remit. Karen managed the seemingly impossible task of taking us from valuation to moving within a very ...
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Dec 28,2013
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Dec 28,2013
2 people found
this helpful
I am a Landlord of around 20 properties in London and have been letting property for 20 years. During this time I have dealt with many agents some good but most bad. I have dealt with many Foxtons offices and staff vary from office some are good and some are very bad. Good points about Foxtons is that they are a large chain and their negotiators/ valuers want to do business. Bad part is that they are expensive and care only about their fee. They don\'t act as trusted advisors to landlor...
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What agent could do to change your mind?
Been honest and truthful
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Nov 19,2013
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Nov 19,2013
3 people found
this helpful
Very good service from the start, as you can expect with Foxtons look (as silly as it sounds) and prices (£500 for them if they find you a flat). Very good and quality products, they drive you everywhere, very polite. But then as soon as they landed their contract, they need to go to the next one. (they have a fix salary that goes around £800/month, all the rest is commissions if I recall well). You really start to feel that as soon as you\'re viewing properties really, it\'s always ...
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Sep 12,2013
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Sep 12,2013
4 people found
this helpful
We booked a viewing with Patrick and went to see the apartment, which wasn\'t that great, which he sensed, so he offered to show us a warehouse conversion. We loved the place and put in an offer, which the landlord accepted at 11pm that very night. The next day the agent then changed his story and told us that someone else had viewed the apartment after we left (after 8 pm) and had also put in an offer (which I didn\'t really buy) - I think that they were trying to push the price up as they ...
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What agent could do to change your mind?
A simple follow up call and not fobbing us off.
Was this helpful? Yes
May 23,2013
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May 23,2013
5 people found
this helpful
I would never buy a house through Foxtons. I have been looking at flats now for over a year and have never had a good experience with them. The staff are generally arrogant, frequently ignore my questions and I do not trust them....
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Feb 22,2013
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Feb 22,2013
7 people found
this helpful
Letting property through Foxton was a total mess. They were not knowing anything about the property and simply changed the contract after finalizing the draft contract saying it is just a final copy of draft contract so there is no change but actually the terms and conditions were changed. Property was poorly rated on enegy efficiency and these things were not shared with the new to UK customer. I dont recommend Foxton especially to those who are new to London....
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Jan 08,2013
Minithumbup
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Jan 08,2013
0 people found
this helpful
I was thoroughly impressed I am by the professionalism and attitude of our Negotiator - Bradley Golshhi. Bradley managed to secure my wife and I a property we are very happy with, in an ideal location and at a great price. Although we had a good idea of the type of property and area we were looking for, Bradley was able to quickly absorb the information. After our short meeting on the Wednesday he called me in the evening to update me on the search and the following day offered a range of prop...
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Jan 07,2013
Minithumbup
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Jan 07,2013
0 people found
this helpful
Thank you for all of your help pushing the sale through - I don\'t think it would have happened nearly as quickly without your persistence. I would definitely recommend foxtons for selling property. Although the fees are higher than most other agents, we were able to secure a good price in a fairly short timescale, in less than favourable conditions, due to the property not being mortgageable. This was all done while the flat was being let through foxtons with minimal disruption to the tenan...
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Nov 21,2012
Minithumbup
By:
Nov 21,2012
1 people found
this helpful
I just want to say a big THANK YOU to Laura Laws for all her help in what was initially a difficult selling period for me. Laura, you have been absolutely amazing during this sale and I want to thank you for going that extra mile. I know we all have an interest in this sale happening, but I also felt there was a moment you moved beyond that and I want to say THANK YOU LAURA. All the best, Larrick...
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Nov 14,2012
Minithumbdown
By:
Nov 14,2012
7 people found
this helpful
We rented through Luke who told us the landlord did not usually do a check in but he would let us know so we could be present. We only found out 2 moths in to the tenancy after dealing with their property management that on behalf of the Landlord foxtons had organised a check to be done on the property. We were told any changes would have to be approved by the landlord. A little rich considering they basically went behind our back to have a check in done without our knowledge. Property man...
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By: hardworkingagent
Jan 04, 2013
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It's down to the landlord to inform you when selling the property, occasionally landlords ask agents not to let tenants know they are selling (since they may want to test the water before first). Also in terms of the check in, sadly you should have been informed of the check in but if it makes you feel better it not necessary for you to be present in order to question it. A copy of the inventory should be sent to you, once received you usually have two weeks to check it and notify any changes....
Oct 12,2012
Minithumbdown
By:
Oct 12,2012
4 people found
this helpful
She never called me to make a viewing, just come to my flat suddenly to do it all the time. So rude and terrible staff. When I was away from the country, she just called me and said she needed to do a viewing today and it was necessary as the party who want to view are from abroad. If it is that important why didn\'t she let me know about it beforehand? After I got home, I did a viewing for that party. However she came so late, so we started before she came. The party told me that they plan...
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By: Marc1961
Jul 20, 2014
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I fully recognise this. Not only for this lady, who was my agent for some time too, but most and for all for the res of the company too. Terrible attitude. horrible people. I have now moved out and will never ever do any business with Foxtons. Nor can I recommend anyone to do so. They now even managed to rent out my flat before I moved out (end all still within my legal lease term) and behaved like morns to make me move earlier. Because the new tenant had to move in the next day. I wonder where ....
Jul 09,2012
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By:
Jul 09,2012
4 people found
this helpful
Worst company i have ever dealt with. They lied about providing a phone despite charing me for one. Failed to respond to repeat requests for basic information and now that I have the apartment look to show it virtually everyday with far less than the 24 hours notice required by my lease!...
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Mar 23,2012
Minithumbup
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Mar 23,2012
0 people found
this helpful
We moved to Foxtons from another agency after trying to sell our flat for 5 months without an offer. We had chosen the first agency because we had rented the property through them and they offered us a discounted rate to sell through them. We moved to Foxtons having heard from friends that they were very efficient and we were not disappointed. Gemma and Albert from the Shoreditch branch were absolutely superb from the first to the last day of our sale. They secured us our first offer within jus...
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Was this helpful? Yes
Jan 11,2012
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By:
Jan 11,2012
20 people found
this helpful
Foxtons are unprofessional and uninterested. Their shiny offices, flashy cars and well spoken agents are merely a facade. Beneath is a company which refuses to help, charges ridiculous fees and has an overall tone of disinterest. We paid over £400 for admin fees, that were not carried out. So much so that we rented a flat that didn't actually exist on council records and had never obtained planning permission to be converted. This meant we had to spend months changing the councils plann...
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What agent could do to change your mind?
Firstly, reduce our rent which is appalling for what we have to put up with. Secondly, take a more active and interested approach to our problems. Thirdly, promise to change their policy of planning permission and ensure these things are checked before a flat is rented.
Was this helpful? Yes
By: Dave
Apr 17, 2012
View all comments (5)
Foxtons are very poor at paying deposits back in a timely fashion. Our landlord had to repeatedly ask Foxtons to return the money. She was happy nothing was wrong but the slippery Chiswick worms at Foxtons HQ do everything they can to delay payment. I wouldn't use them again.....
Oct 24,2011
Minithumbup
By:
Oct 24,2011
0 people found
this helpful
Good Morning I'm just sending a short email as a way of a thank you for the swift & professional sale of my property which was handled by your Shoreditch office. The property in question was 12 Keats House, Roman Road E2 0HT. Matt Johnson, I believe, was the team leader on my case & I would just like to congratulate you, as his employer, on his total professionalism & responsiveness in the sale of my property. I would also like you to forward my sincere thanks to Neil K...
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Oct 17,2011
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Oct 17,2011
8 people found
this helpful
Emailed me properties that were further out than I wanted, way over my budget and when I said I wasn't looking any more, they won't stop calling and texting, despite me saying I didn't want calls or texts when I signed up and the agent saying that would be fine. If they lie to you right from the first contact, how can you trust them?...
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What agent could do to change your mind?
They could actually listen and not lie.
Was this helpful? Yes
Sep 07,2011
Minithumbup
By:
Sep 07,2011
0 people found
this helpful
I came to Foxtons as a last resort. I had heard horror stories from acquaintances and I had read hundreds of scathing reviews online, but I just wasn't finding the right fit through any other estate agent, so I entered the Shoreditch office with great trepidation. The comment I'd read most frequently was that they rush you in to signing a contract, and I decided to be extra-careful when it came to that. The office is certainly flashy, and the young estate agents definitely hotshots- but the s...
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Was this helpful? Yes
Jul 16,2011
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Jul 16,2011
3 people found
this helpful
They are horrible. I had screaming arguments over the phone with them. We rent 8 apartments for 3 months with them and it was a horrible horrible mistake. My boβ€žΓ‚Β±iler failed like 20 times, the apartment which was supposed to be professionally furnished literally had one dirty sofa and a 30 year old TV on the ground. All my colleagues had massive problems and Foxtons never helped or cared. Right now I am again in search for 8 apartments in London and even if they had the best offer (they don...
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Feb 21,2011
Minithumbdown
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Feb 21,2011
3 people found
this helpful
There is only one word for this organisation. Bullying thugs! I have never dealt with such a cut throat company that has absolutely no regard for the tenant! Do not ever use Foxtons! As a tenant you do have rights. Don't let them bully you into showing prospective tenants to your property unless it is on your terms. You can legally dictate these under your statutory rights!...
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Was this helpful? Yes
Jul 02,2010
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Jul 02,2010
4 people found
this helpful
Pushy, arrogant and smug. Despite telling them I didn't want to deal with them they still call me every six months to chase me and say they have clients. They keep sending letters to it's just plain harassment. I like real people and would never want to handover a penny to them....
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Was this helpful? Yes
Areas covered
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Services offered
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Valuation and Fee Performance
100% customers were satisfied with fees 86% accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 3 2 8 6 0 3 1 2 4
Jon Johnston - upload your photo Jon Johnston
3 reviews

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Gemma Lloyd-Buckingham - upload your photo Gemma Lloyd-Buckingham
2 reviews

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Albert Constantin - upload your photo Albert Constantin
1 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Scarlett Bloomfield - upload your photo Scarlett Bloomfield
2 reviews

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Renna Mubarak - no image available Renna Mubarak
Sales Negotiator
2 reviews

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Bradley Golshahi - upload your photo Bradley Golshahi
1 reviews

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Neil Khagram - upload your photo Neil Khagram
2 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Seb  - upload your photo Seb
2 reviews

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Matt  Johnson - upload your photo Matt Johnson
1 reviews

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Patrick Johansson - upload your photo Patrick Johansson
1 reviews

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Esin Gilgil - upload your photo Esin Gilgil
0 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Daniel Fox - upload your photo Daniel Fox
1 reviews

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David Lyddon - upload your photo David Lyddon
1 reviews

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Karen Keating - upload your photo Karen Keating
3 reviews

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Gavie Raj - upload your photo Gavie Raj
5 reviews

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Ashraf Zaman - upload your photo Ashraf Zaman
1 reviews

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Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

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Andrew Phillips - upload your photo Andrew Phillips
1 reviews

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Greg Boxer - upload your photo Greg Boxer
11 reviews

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Last updated at 3:30 PM 03/12/2015 by allAgents

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Last updated at 3:30 PM 03/12/2015 by allAgents

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