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    Jon Johnston
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    Matt Spooner
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    David Murphy
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    Sarah Reza
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    Tim Pacey
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    Daniel Martin
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    Angus Brown
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    Gary Howorth
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    Laura Jull
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    Mimi Bowen
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No description for branch.
Foxtons

175 Putney High Street Putney, London
Greater London
SW15 1RT

020 8355 1000

Jul 05,2015
Minithumbup
By:
Jul 05,2015
0 people found
this helpful
Nicholas is the Shorts Let Negotiator that my son and his other student friends were dealing with for this tenancy. As the guarantor for my son's part in the process I dealt with Nicholas. At all times he was polite and friendly. I had a few problems with the short notice for documents - the short notice was not due to anything that Nicholas did or didn't do - Nicholas suggested alternatives and it was all settled within a day. The move was urgent and Nicholas was doing his best to get it al...
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Comment on agent fees
The agent had no individual control over Foxtons deposit and refund policy.
Was this helpful? Yes
Jun 12,2015
Minithumbup
By:
Jun 12,2015
0 people found
this helpful
Gary was excellent at very rapidly identifying the fears and insecurties of a couple who were about to sell their flat remotely from Nepal and addressing those insecurities and fears very reassuringly! I work in the hospitality industry and totally admire this asses. Although our first offer was pulled out , we felt a sense of confidence with Gary. We have gone full circle with Foxtons from renting the flat to then buying it and living in it and then letting it and finally selling it. All ph...
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Comment on agent fees
Justified for the hard work and the extra mile these guys went.
Was this helpful? Yes
May 14,2015
Minithumbup
By:
May 14,2015
0 people found
this helpful
Had a great experience looking for a property with Sophie, she was very friendly, informative and genuinely helpful throughout the whole process. She kept us up to date with any developments and it made the process of searching much easier....
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Was this helpful? Yes
Apr 13,2015
Minithumbdown
By:
Apr 13,2015
0 people found
this helpful
I was tricked into signing a contract quickly, mostly by Miles Rudland. The flat was firstly 10 days late, so we signed a new contract. Finally, with the shiny key in my hand I was sent to a new home that wasn't even nearly finished in construction. Couldn't move in, had my movers on their way, a nightmare. The landlord said he hadn't even given permission to let the place that day. Absolutely disgusting business, inhumane. All the nice things these people fake to your face flush quickly down th...
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Was this helpful? Yes
Jun 08,2014
Minithumbdown
By:
Jun 08,2014
2 people found
this helpful
Worst experience possible. Moved out of the property 1.5 months before the agreed end of tenancy because we purchased a flat. We decided not to clean the apartment until the end of the tenancy, when we had the flat professionally cleant, not with one of the clearners offered by Foxtons. A couple of weeks before the agreed end of the tenancy, and without informing us, Foxtons ordered the exit inspection to take place. Since the apartment was not clean, the report came out with several issues t...
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Was this helpful? Yes
Jan 22,2014
Minithumbup
By:
Jan 22,2014
0 people found
this helpful
We would like to make a compliment and a big thank you to Matthew whom, during our property search, had been doing everything possible to negotiate with the Landlords to secure a property for us to rent, given our requirements. We first met Matthew over two years ago whom was instrumental in securing the flat we are currently renting, but we only really got to know him more since we started looking for another flat to rent in the later part of last year. Matthew got things actioned straight ...
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Was this helpful? Yes
Jan 20,2014
Minithumbup
By:
Jan 20,2014
0 people found
this helpful
This is an email i just sent to Foxtons because i recieved such great service. Hope this helps prospective clients decide who to deal with... "Hi David, We recently dealt with Mimi Bowen and as you are Mimi\'s manager I just wanted to let you know that you have a real star there! We have ended up settling on a place in Fulham, but Mimi was so helpful while we searched for properties in Putney. Out of the many agents we viewed properties with, Mimi was by far the most helpful. She lis...
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Was this helpful? Yes
Sep 20,2013
Minithumbdown
By:
Sep 20,2013
9 people found
this helpful
I felt almost harrassed 1.5 years ago to sign the contract when I was letting my little flat near Putney. The agent called me 3 times in a space of 5 hours to get my signature promising the sooner I sign the sooner the property will be marketed. So I stupidly signed the contract. From then on I\'ve had the following issues: - the property was over 1 week late appearing on their website - brochure 1 week late - viewings 1 week late - promised they would let it for over £200pcm more th...
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Was this helpful? Yes
Jun 29,2013
Minithumbdown
By:
Jun 29,2013
9 people found
this helpful
I have never felt so ignored, marginalised and used by a company in my life! After some Steller customer service to find me a flat I thought that Foxtons was great, then they cashed my deposit cheque.... From the moment they had hold of my deposit and letting fee, I was pretty much on my own. The list of issues is almost too big but I will do my best; I was new the the UK and so was confused over a \'standing order\' (they are called different things in different countries) I asked them ...
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Was this helpful? Yes
May 31,2013
Minithumbdown
By:
May 31,2013
13 people found
this helpful
Loads of discrete things in your contract that cost you loads of money when you leave. For example, you MUST pay £225 + VAT to have a 2-bedroom flat cleaned at the end of your tenancy - this is taken from your deposit. If you leave your contract early you have to pay 11% of the rent for the remaining months even if you find someone else to move in who will pay full rent. You also have to pay a £150 termination fee. If you ever over pay your rent you have to wait over a week...
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May 31,2013
Minithumbdown
By:
May 31,2013
6 people found
this helpful
Accidentally overpaid on rent and had to wait 10 days to get it back. Although it had been our error initially, Foxtons dealt with the refund very poorly and completely washed their hands of any responsibility for taking so long to return our money....
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Was this helpful? Yes
Mar 18,2013
Minithumbup
By:
Mar 18,2013
1 people found
this helpful
Foxtons delivered a first class service and most importantly continued care and attention. Their sales presentation was enthusiastic and comprehensive and the follow through was first class. Both Gary Howorth Angus Brown and Charlotte Moseley were consummate professionals and I would recommend anyone looking to find an agency who they can rely on would have to look no further....
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Was this helpful? Yes
Mar 14,2013
Minithumbdown
By:
Mar 14,2013
8 people found
this helpful
Decided to go through Foxtons to sell our 1 bedroom flat. Tim came round and valued it at a high price and made lots of promises. Had view viewings through them. Thought it was a bit odd, as Foxtons tend to crow about their general footfall etc... Turns out that Tim (sales chap) was selling his, nearly identical, flat on the next road. He failed to mention this to me. Eventually sold the flat at well below what it was originally "valued" at. I knew Foxtons had, and still have, a ch...
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Was this helpful? Yes
Feb 07,2013
Minithumbup
By:
Feb 07,2013
0 people found
this helpful
Dealing with Foxtons has been a joy. I primarily dealt with Dan and Sarah and they, along with their team were nothing but professional, courteous, respectful and friendly. It made such a difference....
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Was this helpful? Yes
Jan 16,2013
Minithumbdown
By:
Jan 16,2013
13 people found
this helpful
The biggest mistake we made when moving to London at short notice was choosing a property to rent from Foxtons. I had no idea how crooked they were & now I know I warn all my friends & family to stay away. To begin with we had to find a place at very short notice that was ready to move in so did not have much time to look around. The agent knew this & took advantage. He got us into a fake bidding war to increase the rent. I know better now but was desperate & naive at the time....
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Was this helpful? Yes
Nov 14,2012
Minithumbdown
By:
Nov 14,2012
5 people found
this helpful
We were unfortunate enough to not know beforehand of focton\'s slippery reputation and got sucked right in. To begin with the flat we let was mis-sold to us as "having parking spaces available for rent" - this turned out not to be the case. I also said at the time "I can alway apply for a parking permit if I don\'t find a space to rent" and the agent remained silent. It was only afterwards I found out that the entire complex of flats had been built on private land with the pr...
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What agent could do to change your mind?
Do not mis-sell properties, even if it is by witholding vital information, this made my life hell and you could easily have let it to someone else. Get your management emplolyees to actually bother to look in the file before insisting they don;t know something and can\'t help you then telling you to do it yourself!
Was this helpful? Yes
Oct 31,2012
Minithumbdown
By:
Oct 31,2012
18 people found
this helpful
The experience wasn\'t bad at first. They found me the perfect property, and fortunately my landlord chose to manage the property himself. I had minimal contact with Foxtons until I gave notice that I was leaving. That\'s when viewings began. It was rare that they ever gave appropriate notice to conduct viewings. Typically they\'d ring only a few hours ahead. I informed them I wished to be present during all viewings. Nevertheless, they conducted them without notice while I was out as I not...
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What agent could do to change your mind?
Absolutely nothing. This agency\'s actions are why tenants should change their locks.
Was this helpful? Yes
Jun 14,2012
Minithumbup
By:
Jun 14,2012
0 people found
this helpful
I was extremely impressed with the service and enthusiasm I recieved from Foxtons and in particular one of the Sales negotiators Sarah Reza. From day one she was extremely good at understanding my requirements for a flat kept these in mind throughout her property selection. She was also extremely personable and enthusiastic and made the viewings a pleasure rather than a chore. Unfortunately I decided not to carry on my search in Putney / Earlsfield, but I have no doubt that Sarah would have f...
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Was this helpful? Yes
Feb 01,2012
Minithumbdown
By:
Feb 01,2012
11 people found
this helpful
I contacted the agent at Foxtons Putney. At first he seemed pleasant and asked me a lot of details about my search. I told him that I was only interested in properties in Wandsworth Town, no where else. He later called me to say he had found some suitable properties. I asked him if the properties were in Wansdworth Town - his reply, they are 5 minute walk. When we went to view the properties, he took us to 3, 1 in BARNES and 2 in PUTNEY. Not only were the properties not in the right a...
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Was this helpful? Yes
Jan 25,2012
Minithumbup
By:
Jan 25,2012
1 people found
this helpful
I would like to take this opportunity to bring to your attention the excellent customer service that my flatmates and I have received from Matt over the past few weeks. He was professional and friendly, helpful and punctual. He listened to what we were looking for in a flat and did his best to find something that would suit us. We were extremely impressed with his professional manner and feel that this was worth mentioning to your company....
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Was this helpful? Yes
Nov 25,2011
Minithumbup
By:
Nov 25,2011
0 people found
this helpful
Tim Smith from Foxtons Putney was completely focused on selling our apartment and we have now completed the sale. Tim remained upbeat and positive when we were in despair about the market. He was creative in finding solutions to problems and has been remarkably patient and understanding. I would probably have never actually selected Foxtons from the huge range of estate agents in Putney if it were not for this agent. He remained in contact with me for the initial 12 months that the flat was o...
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Was this helpful? Yes
By: Kat
Jan 04, 2012
View all comments (2)
ha ha :)) what a joke!! Tim was able to find a solution that neither the solicitors or managing agent wasnt able to see!! oh my good - who are you kiding?!?!?!....
Apr 11,2011
Minithumbdown
By:
Apr 11,2011
4 people found
this helpful
We have dealt with Putney sales staff. We found sales staff to be very inconsiderate and pushy at times in arranging viewings. Too many restrictions were put on viewing times etc as it seems that customers have to work around your schedule and not the other way round, No such issues with other estate agents which your staff could learn a lot from.. manners for starters....
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Was this helpful? Yes
Dec 11,2010
Minithumbdown
By:
Dec 11,2010
5 people found
this helpful
I am so glad that I did not rent with Foxtons. Having read some of the horror stroies on here, it seems I made the right decision. Once I had registered with Foxtons they would not leave me alone, they continually called me about flats which were nothing like what I had asked for, completely out of my price range and would often lie to get me into the office. Even after I informed them that I had put a deposit on another property they continued to call me. I would not even consider registerin...
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Was this helpful? Yes
Mar 21,2010
Minithumbdown
By:
Mar 21,2010
4 people found
this helpful
Don\'t waste your time or give them your phone number. ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 1 5 8 2 1 0 0 2 4
Jon Johnston - upload your photo Jon Johnston
3 reviews

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Matt Spooner - upload your photo Matt Spooner
1 reviews

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David Murphy - upload your photo David Murphy
0 reviews

About David No description set View full profile
Sarah Reza - upload your photo Sarah Reza
2 reviews

About Sarah No description set View full profile
Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

About Tim No description set View full profile
Daniel Martin - upload your photo Daniel Martin
1 reviews

About Daniel No description set View full profile
Angus Brown - upload your photo Angus Brown
1 reviews

About Angus No description set View full profile
Gary Howorth - upload your photo Gary Howorth
2 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

About Divyesh No description set View full profile
Christopher Howard - upload your photo Christopher Howard
2 reviews

About Christopher No description set View full profile
Seb  - upload your photo Seb
2 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Mimi Bowen - no image available Mimi Bowen
1 reviews

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Matthew Williamson - upload your photo Matthew Williamson
2 reviews

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Esmeralda Koletsi - upload your photo Esmeralda Koletsi
0 reviews

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Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

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Jimmie Gordon - upload your photo Jimmie Gordon
1 reviews

About Jimmie No description set View full profile
Sophie McLaughlin - upload your photo Sophie McLaughlin
1 reviews

About Sophie No description set View full profile
Bhumi Ghimire - upload your photo Bhumi Ghimire
1 reviews

About Bhumi No description set View full profile
Nicholas Cumberlege - upload your photo Nicholas Cumberlege
1 reviews

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Greg Boxer - upload your photo Greg Boxer
11 reviews

About Greg No description set View full profile

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Last updated at 3:29 PM 03/12/2015 by allAgents

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Last updated at 3:29 PM 03/12/2015 by allAgents

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