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Foxtons

166 Vauxhall Bridge Road, London
Greater London
SW1V 2RA

020 7558 4000

Oct 06,2015
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Oct 06,2015
0 people found
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My email relates to bad behaviour by certain Foxtons agents in Pimlico. First of all, the time I have been waiting for a reply to my emails has been on average between 3 and 5 days. Most importantly, when a problem arised, they just not call back for support. Secondly, I went through an end-of tenancy cleaning. Quoting Foxtons' email, as we decided to use the cleaning company you proposed us, we contacted you "to arrange this" on our behalf. If I get this email, and I do not hav...
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Jun 19,2015
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Jun 19,2015
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I addressed Danielle Glance when I started looking for an apartment as my tenancy was about to expire. After a quick chat, explaining my situation and what I was looking for, Danielle worked tirelessly to find me many options to choose from, bearing in mind my requirements and the things that I liked. Apartment viewings can be quite exhausting but Danielle always had a smile on her face and always came up with different apartments and suggestions, also showing me the ones that I asked to view. S...
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Apr 22,2015
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Apr 22,2015
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Danielle, SinƒÂ¨ad, and Jamie were all very professional and responsive to our questions and concerns while trying to arrange a holiday let in London from our full time residence in San Mateo, California. Danielle made sure we understood the rental process and kept us informed throughout the offer and acceptance phases of our lease. SinƒÂ¨ad helped speed up the offer process and Jamie assisted us with several technological hurdles. Deciding to use Foxton's for our holiday rental was...
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Apr 22,2015
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Apr 22,2015
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My boyfriend and I recently rented a flat through Foxtons and Danielle Glance was our estate agent to do this for us. I wanted to let you know (and I'm hoping I have you as the right manager for her!) that she really was such a pleasure to have help us. She really went above and beyond to make sure we moved by our deadline Β’Γ’β€šΒ¬Γ’β‚¬Ε“ and we left it very late so timing was tightΒ’Γ’β€šΒ¬Γ‚Β¦and we were a little picky! She was so friendly and helpful and in comparison to other estate agents ...
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Apr 02,2015
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Apr 02,2015
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Isabel is a very professional sales agent who is warm and always gives fastest communication. She helped me through my property searching process from the beginning to the end to secure the place I liked, and I thank her for her great effort. I would definitely recommend Isabel and Foxtons to anyone searching a property in central London....
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Feb 20,2015
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Feb 20,2015
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Tried many agents, including Foxtons ... In your office George Gray was my agent, who was a great guy. Compared to other agencies, Foxtons (I noticed) has the best staff: well trained, open minded people who know their job. But even on that background, George was much more professional, could talk about everything, knew the area well, the history, his preferences ... all the things that can help a person connect to the area. Even, when the door keys did not work, he ran to the next building, ask...
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Dec 19,2014
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Dec 19,2014
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Just to let you know that Lana has been an absolute star with finding me a flat to rent. She listened to what I wanted and after four or so viewings she understood exactly what I was looking for and delivered on it....
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Nov 26,2014
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Nov 26,2014
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Charlie at the Pimlico office was an excellent negotiator for our property search. He showed us plenty of flats in a variety of areas, worked really hard for us in securing the property and then kept us informed throughout the whole process of the progress. A pleasure to work with....
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Nov 01,2014
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Nov 01,2014
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You guys are amazing! After two months getting nowhere with another agent, Foxtons let my apartment within 48 hours. That tenant has just vacated and you've found a fixed-term rental for the exact period I required, to move in 3 days later - just long enough for you to take care of the inventory and cleaning. I live abroad half the year so it is important to have a management team who can take care of everything. Foxtons do this and more on my behalf....
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Comment on agent fees
Management fee seems high, but as an absentee landlord I need the full service.
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Oct 28,2014
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Oct 28,2014
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Sam Dormon was great to work with - very professional and always very helpful and polite. I have dealt with a number of estate agents over the years and know full well how an already painful process can be made infinitely worse if you work with someone who is unpleasant / unknowledgeable. Sam kept us informed throughout the deal, always offered his thoughts and kept everyone reassured which was a key factor in keeping the transaction smooth until completion. Sam has certainly been one of...
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Comment on agent fees
As a purchaser, I did not pay any fees to the agent so cannot comment.
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Oct 28,2014
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Oct 28,2014
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I just want to say what a delight Kate is. She is endlessly positive, helpful and energetic. She is on top of all communication with really fast, efficient and effective responses. Even though we were only buying something which was quite small in relation to most of your clients she never once brushed us away or ignored our queries - quite the reverse. She is a fabulous asset for Foxtons Pimlico....
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Sep 16,2014
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Sep 16,2014
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Danielle at the Pimlico branch was fantastic.Very professional she made the letting process very smooth with great communication and explained everything clearly....
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Aug 11,2014
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Aug 11,2014
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Foxtons got to work immediately with advertising and viewings in spite of the fact that my property was in need of a facelift prior to a new tenancy. They found me an excellent tenant very quickly and before I had finished improving the property. Their on line systems make the paperwork quick and effortless too....
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Mar 14,2014
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Mar 14,2014
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I'd heard terrible reports about Foxtons service, attitude and so on. For this reason I went into their office with no expectations of service but I did need to find somewhere to live and I happened to be walking by their office in the area I was looking in. I was pleasantly surprised. Over the few weeks it took to find a property and get accepted as a tenant everything went well. George Gray was very professional, responded to calls promptly, and gave good information. Sian Wilson (the Che...
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Feb 19,2014
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Feb 19,2014
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Frankly amazing service from Jonathan and his able colleague Sam. A very healthy valuation, an asking price offer literally 24 hours later. That \'buyer\' turned out to be a time waster, which was nobody\'s fault at all, but Jonathan found a better buyer almost straight away - cash buyer, minor bidding war, £5k over asking price... Any issues that the block management firm unhelpfully threw in our way were smoothly dealt with by the Foxtons team, and they kept the buyer happy and reassured...
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Jan 06,2014
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Jan 06,2014
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As a buying agent, I deal with estate agents all the time. Some are good while some are less so. My experience with Foxtons and Joe (the manager) and Isabel (the negotiator) was an excellent one. They were both professional, diligent, polite, punctual and efficient. My client, who bought in Ashley Gardens, was happy and so was I. Well done....
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Oct 14,2013
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Oct 14,2013
6 people found
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Foxtons really is an offensive company. I felt bullied and robbed every time I had to deal with them. Admittedly, their stock and marketing brochures are impressive but their tactics, charges, customer services and attitude are unbelieveable. Everyone that I have spoken to (excluding Foxtons employees) seems to feel the same. I would give more details if I didn\'t fear the wrath of the Foxton\'s legal team analysing every word. Again, to be in fear of leaving honest feedback doesn\'t refl...
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Jan 26,2013
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Jan 26,2013
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Isabel has always been ready to help beyond her duty, from legal matters to meter reading. She has been prompt, precise, discrete and with a particular touch of kindness...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£395,000
  • Max: Β£1,465,000

Letting
  • Min: Β£0
  • Max: Β£0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 5 2 1 0 5 0 3 0
Jon Johnston - upload your photo Jon Johnston
3 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Seb  - upload your photo Seb
2 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Danielle london - upload your photo Danielle london
1 reviews

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Joe Divito - upload your photo Joe Divito
2 reviews

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Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Sam Dormon - upload your photo Sam Dormon
1 reviews

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Kate Phillips - upload your photo Kate Phillips
1 reviews

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Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

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Jamie Newson-Love - upload your photo Jamie Newson-Love
1 reviews

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Simon Maher - upload your photo Simon Maher
1 reviews

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Charlie Smith - upload your photo Charlie Smith
1 reviews

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Lana Shegay - upload your photo Lana Shegay
1 reviews

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George Gray - upload your photo George Gray
1 reviews

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Isabel Guerresi - no image available Isabel Guerresi
Senior Sales Negotiator
3 reviews

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Danielle Glance - upload your photo Danielle Glance
2 reviews

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Mike Newman - upload your photo Mike Newman
1 reviews

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Greg Boxer - upload your photo Greg Boxer
11 reviews

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