At Foxtons Notting Hill our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Notting Hill and the surrounding areas, including Bayswater, Holland Park, Kensington, Lancaster Gate, Portobello and Westbourne Park.
Foxtons

90 Notting Hill Gate Notting Hill, London
Greater London
W11 3HP

020 7616 7000
Jan 27,2017
Minithumbdown
By: 'Barra'
Jan 27,2017
0 people found
this helpful
My family have been using Foxtons for years and this time I did a MANAGED short let, mind you it is winter in London and it's been quite cold. My heating isn't working and to reset it has been an issue. I informed Foxtons of the heating issue in the night, the next day I was at school, they couldn't come and fix it while my mom and 6 month old BABY were home in the cold. They waited for me to come try it myself and when it wasn't fixed, they said I had to wait till the next day to have someone s...
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Jan 12,2017
Minithumbdown
By: 'Jana'
Jan 12,2017
2 people found
this helpful
We were very unhappy with Foxtons. 1. We moved in the flat and it was not cleaned at all. Because they had failed to book cleaners. We had already unpacked and cleaned most of it ourselves when cleaners came to swipe half the floors and brush the toilet.... However, at the end of the tenancy we were expected to clean the flat to professional standards or pay £270 for professional clean. 2. Things that had to be repaired in the beginning of 2 year tenancy never got fixed. 3. We had to chang...
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Comment on agent fees
Too expensive. You pay and you do not get anything in return.
Was this helpful? Yes
Oct 13,2016
Minithumbdown
By: 'dontchoosefoxtons'
Oct 13,2016
0 people found
this helpful
Hopeless, totally hopeless. Only interested in closing the deal and becomes unreachable after. When I decide to end the lease, their agents come barging into the home for viewing with prospective tenants just days after WITHOUT bothering to inform. After lease ends and they have to refund the initial deposit, instead of contacting you and verifying your bank account details for refund, they ask you to contact them instead. Incredible service....
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Nov 01,2015
Minithumbdown
By: 'Sousa sisters'
Nov 01,2015
0 people found
this helpful
We will never use Foxton's again and advise everyone we know against using Foxtons. The flat hunt did not go wrong however they pressure you into a rushed decision and promise a million things that will not happen once the contract is signed. If it is not in the contract it will absolutely not happen - even if the agent tells you it obviously will because it is broken and everyone can see it - and if IS in the contract it still may not get fixed - ours was fixed at the end of the tenancy, a week...
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What agent could do to change your mind?
Fees are stupidly high and even to leave they charge you to provide a reference to the following landlord/agent.
Attached Files
Comment on agent fees
Fees are stupidly high and even to leave they charge you to provide a reference to the following landlord/agent.
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Oct 07,2015
Minithumbup
By: 'Kaveh'
Oct 07,2015
0 people found
this helpful
Ive dealt with many agents throughout London over the last decade in buying, selling and renting (both as a landlord and tenant). There is a reason why Foxtons is the market leader and its because they are the best in the business. Thomas was outstanding. Worked diligently over my sale and was extremely professional. Always available on the other end of the phone and keep on top of the sale while not being pushy. David is a diamond in the business. Its not wonder he is the sales manager. Extre...
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Aug 05,2015
Minithumbup
By: 'Kit Bakke and Peter Russo'
Aug 05,2015
0 people found
this helpful
We visited Foxton's offices in Notting Hill in December 2014, knowing we would be renting a flat in London the following winter (2015-2016). We also visited several other short let options. Everyone told us not to try to look for anything until just a few months before our arrival date, but we were nervous about waiting so long. Jose was very patient with us, as we emailed and phoned back and forth from Seattle. He did his best to find us something in the Notting Hill area, which was our first c...
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May 14,2015
Minithumbup
By: 'Penny'
May 14,2015
0 people found
this helpful
David Roberts managed a very difficult sale brilliantly. If it wasn't for his character, skill and hard work this sale would never have happened due to the very diverse nature, conflicting interests and strong characters of all parties involved who up to the last minute could not come to an agreement....
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Apr 14,2015
Minithumbup
By: 'Robert'
Apr 14,2015
0 people found
this helpful
Jose answered all our questions by phone or mail at short notice, he was very helpful, friendly and supportive. We would definintely recommend him....
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Comment on agent fees
Quite high fees for starting a tenancy.
Was this helpful? Yes
Apr 08,2015
Minithumbup
By: 'lollipop85'
Apr 08,2015
0 people found
this helpful
Jose was an absolute godsend In helping us find our let. Very hard working and knowledgeable. We are extremely pleased with our new home! Thank you Jose! Will highly recommend him to anyone we know looking for a let....
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Apr 08,2015
Minithumbup
By: 'Molly'
Apr 08,2015
0 people found
this helpful
I just wanted to say that my experience with Foxtons was great. I had a difficult time at the start with the loss of two flats in Notting Hill, but Jose never gave up and he found me the most beautiful flat in Holland Park, a place I never even would have thought to look. Jose was really helpful throughout the process and he even helped arrange a meeting with myself and my new landlord, which was really nice to do before I moved into the flat. I must say that I am extremely happy with my new ...
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Dec 31,2014
Minithumbup
By: 'Pashley'
Dec 31,2014
0 people found
this helpful
I would recommend Jose Bailao of Foxtons for his exceptional customer service. He was a great help in assisting us move into Central London. He spent over 2 hours running us around in his car on a Sunday showing us the area and being creative with the properties he showed us. Once we had selected a property he acted quickly to ensure we secured it and then helped with all the practicalities right up to and beyond our moving day. All in all a very friendly, knowledgeable and proferssional agent....
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Dec 05,2014
Minithumbup
By: 'P. Bueno'
Dec 05,2014
0 people found
this helpful
Jose Bailao quickly identified the type of flat that we were looking for and also took into consideration our budgeting requirements. We felt like we had all his time and when we requested to see a property after hours, he did not hesitate to stay back and show us the flat. He showed us 4 properties in one day and we managed to find our dream place in that time. Jose has superb customer service and attention to detail, even helping us take measurements for our furniture before our move in date. ...
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Nov 06,2014
Minithumbup
By: 'Karina'
Nov 06,2014
0 people found
this helpful
Jose Bailao helped me find my current home, which I enjoy a lot. He made me acknowledged quickly with the area and gave a few useful advices. Was also patient and consistent with the search. We managed to find a perfect apartment within my budget. Jose fitted around my schedule and came on a couple of occasions at awkward times off his working hours to show the properties. He also made an effort and met me early in the morning to give away the keys to my new home. Very nice and friendl...
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Oct 27,2014
Minithumbup
By: 'Nina L.'
Oct 27,2014
0 people found
this helpful
I had a great experience with Jose, my best agent experience by far. He was incredibly helpful from the start giving me advise on how to best structure my referencing and search. He had three matching properties to show me, but I only got to see the first one, as I made my decision within 6 seconds (and still haven't regretted it). He was equally helpful after the closing, organising additional viewings and helping me measure everything out before ordering some furniture in advance. Befor...
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Oct 06,2014
Minithumbdown
By: 'TiredofFoxtons'
Oct 06,2014
1 people found
this helpful
Twice in a row this agent from Foxtons has entered into my flat without my prior consent or discussing with me if it's convenient. They have reminded me more than I care to remember, on several occasions, that if they give a minimum of 24 hours notice, they can enter the premises with their viewers (my lease is ending end October). I feel really sick and unsafe about this whole situation. I'm not on good terms with Foxtons as they rented a place out to me that since day one only had problems (o...
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What agent could do to change your mind?
Change their practice.
Attached Files
Comment on agent fees
I paid almost 500 pounds for a 1 minute viewing, and 10 minutes of signing the lease agreement.
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Sep 20,2014
Minithumbup
By: 'Sheila Nemazee'
Sep 20,2014
0 people found
this helpful
Jose Balaio recently helped us find an apartment for my daughter. We had a wonderful experience with him. If it wasn't for Jose we would have not continued with Foxtons. He was diligent, concerned, and personable. He is a real asset to Foxtons and I would recommend using him....
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Sep 16,2014
Minithumbdown
By: 'Maria'
Sep 16,2014
1 people found
this helpful
Even thought I have seen all the negative reviews and was aware that I will be getting an overpriced flat and paying extras just because it is a very big and well known agency I have decided to take my chances as I thought that at least I will be guaranteed good and professional service, well I was very WRONG. I was lied by the agent that the noise will not be heard from the flat and that the construction will be completed by the time I move in. As a result I had to deal with a massive constru...
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What agent could do to change your mind?
Train your staff properly, do not lie to your clients, stop overpricing your properties.
Attached Files
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Apr 29,2014
Minithumbdown
By: 'Ricky'
Apr 29,2014
3 people found
this helpful
I can only think that these positive reviews are written by Foxtons as I have had dealings with them more than once and I find them underhanded (writing energy suppliers into the contract - Spark - without the landlords or my consent), rude (they only reply to emails when there is something they want like a contract to be signed or a property to be rented out) and unprofessional (they let themselves into the property I was renting, arriving without even notifying me). The well dressed staff, ...
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Feb 07,2014
Minithumbup
By: 'Jim'
Feb 07,2014
0 people found
this helpful
We had a great experience with Foxton\'s. We found them to be professional and sharp in all respects. Stuart Bennett is the manager and I can see he marshals his troops very effectively. We had our flat valued by four agencies including Stuart at Foxtons. Their valuation was 10% higher than anyone else and Mandy Birring delivered with a cash buyer within 2.5 months. I know its a rising market but they were very sharp Mandy delivered a nice clean sales transaction through to completion and that\'...
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Dec 17,2013
Minithumbdown
By: 'Linda'
Dec 17,2013
3 people found
this helpful
I used this agency for my current flat. Although I was reluctant to work with them, as they didn't really listen to my needs, I let their letting agent, Davis Martens; convince me to show me some properties. As expected, he showed me properties I wouldn't like, but the last one seemed to be perfect, as it was newly refurbished, and Foxtons was the agency that sold the flat to my landlord. I trusted it, and let Foxtons rent the flat to me, and pressured me to come up with almost £5000 in 2 ...
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What agent could do to change your mind?
Acknowledge problems and try to find a solution with the landlord, and compensate me for the two months I\'ve been paying full rent while I can\'t use the flat to 100% satisfaction according to the rental agreement, and living in a condition for two months which is not safe.
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Attachments
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Aug 19,2013
Minithumbup
By: 'S A'
Aug 19,2013
0 people found
this helpful
My partner and I rented a property in Chiswick through Foxtons for two years and were happy with their service. Having relocated to London again, we\'ve been working with Nick at Foxtons Notting Hill. Nick is lovely to deal with and is genuinely interested in helping people find their perfect place. He took the time to listen to our requirements and worked extremely hard on our search. He followed up every time, without ever making us feel pressured. His professionalism, patience and tenacity...
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Jun 26,2013
Minithumbup
By: 'Dan Smith'
Jun 26,2013
0 people found
this helpful
I initially dealt with Oliver who trumped 2 other agents in his estimation of what I might get for my flat by a considerable margin. I did not think he could do it (he did), but he seemed like a pretty slick guy (in a good way), and I went exclusively through him. It took many viewings so I was assured that we ยขรขโ€šยฌร‹ล“squeezed the pips' price-wise and I got a great price for it. Your people were willing to show people round my flat at unsociable hours. Throughout the process, the Will...
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Apr 25,2013
Minithumbdown
By: 'W2 Landlord'
Apr 25,2013
7 people found
this helpful
Was some time ago now, however still have a bad taste in my mouth and only just seen this site when instructing a new agent. I was at best misinformed of when I would be free to review the rental of my property. Ended up for 2 years renting well below the market value. (After my increase of rent was refused by the tenant, "I would have been advised at the time" though as 95% of my dealings were by email I have checked this! no mention. Perhaps things may have changed, you may give them...
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What agent could do to change your mind?
Clearer terms, more attention to the after-sales process
Attached Files
Was this helpful? Yes
Feb 23,2013
Minithumbup
By: 'GPS'
Feb 23,2013
1 people found
this helpful
I was amazingly impressed with the service David Roberts and in particular Rebecca Smyth of Foxtons Notting Hill provided me in selling my flat. I received a prospective sale price over the asking price at a very late stage in my process. Due to this I put Rebecca under a certain amount of "pressure" to present the deal as secure as possible for me. In a very very short space of time she gave me all the required information / assurances / proof I needed to feel that the buyers were gen...
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Feb 01,2013
Minithumbup
By: 'Amanda'
Feb 01,2013
0 people found
this helpful
I was really surprised at how genuine David and Rebecca were, I trusted and valued there advise. They worked so hard for us and always seemed completely on top of the situation. I am SO grateful for the result they got us....
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Jan 27,2013
Minithumbup
By: 'Rick Schultz'
Jan 27,2013
0 people found
this helpful
I was thoroughlty impressed with the very high standard of customer service I received from Rebecca Lenton at Foxtons. I first contacted her very late on a Saturday (around 16:00) for a property that i saw just around the corner from where I lived. I begged if she could meet me at the very end of her working day as I really needed to make a decision on a property that weekend. Not only did she agree to meet me around 18:30, she also took me to see an additional property that she thought I woul...
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Jan 27,2013
Minithumbup
By: 'Sally Nelson'
Jan 27,2013
0 people found
this helpful
I would like to thank Foxtons for excellent service throughout the letting period - I shall definitely use you again if I wish to sell or let my property in the future....
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Jan 14,2013
Minithumbup
By: 'Peter M MacKenzoie'
Jan 14,2013
0 people found
this helpful
I have been dealing with Jon Reynolds for three years now whenever I need to let my property or whenever I need general advice and I can\'t speak highly enough of the service he has provided and the effectiveness of Foxtons in finding tenants for me. Jon is hugely knowledgeable about the market and I value (and follow) his advice. He is an excellent ambassador for Foxtons and, in recommending Jon, I am de facto recommending Foxtons. I have only recently dealt with Jugdeesh in the recent fi...
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Dec 16,2012
Minithumbup
By: 'Tim G'
Dec 16,2012
1 people found
this helpful
Tim & Stuart did a commendable job in marketing our property. They handled the transaction in a most efficient manner keeping us apprised / updated each step of the way. Smooth transaction....
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Nov 23,2012
Minithumbup
By: 'Nikki'
Nov 23,2012
0 people found
this helpful
I met with quite a few different agents in my search for a rental property and Anastasia was by far and away the most professional, personable, and efficient! Not only did I value her advice and insight in helping me find the right property, but she really excelled in establishing strong rapport and trust: listening to what I wanted, helping me to find something that met all my criteria, acting quickly when I wanted to make an offer, and keeping me informed at each step of the process. Overall, ...
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Areas covered
  • W11
  • W2
  • W8
  • W10
  • W11
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
63% customers were satisfied with fees 63% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: ยฃ1,275,000
  • Max: ยฃ1,630,000

Letting
  • Min: ยฃ0
  • Max: ยฃ0

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Last updated at 9:36 AM 05/04/2017 by Daisy Mason

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Last updated at 9:36 AM 05/04/2017 by Daisy Mason

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