Foxtons - Hampstead, London, NW3

20 reviews 3.2/5 rating
  • 33% valuation accuracy
  • 55% recommend
  • 25% fee satisfaction
At Foxtons Hampstead our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Hampstead and the surrounding areas, including Belsize Park, Highgate and Swiss Cottage.
Foxtons

47 Heath Street Hampstead, London
Greater London
NW3 6UA

020 7433 6600


Properties for Sale
Properties to Rent

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“AWFUL EXPERIENCE...”

Oct 20,2018
Minithumbdown
By: 'Ben'
Oct 20,2018
2 people found
this helpful
ABSOLUTE INCOMPETENCE - Never again, they made little of no effort to sell the flat before telling us to reduce it by 10%, they brought people round without giving any warning, catching us unawares twice and they booked in viewings regularly and never showed up. They ...
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Comment on agent fees
EXORBITANT - they are 50% more expensive than other high street agents and about half as good.
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“Dishonest, disorganised and overall an awful experience over the 2.5 years ......”

Oct 09,2017
Minithumbdown
By: 'Hampstead23'
Oct 09,2017
2 people found
this helpful
Dishonest, disorganised and overall an awful experience over the 2.5 years I lived in a flat I rented through Foxtons. Only saving grace was that they didn't manage the property. Fees are outrageous and make no sense. £165 for checkout? For me to turn in my keys? £96 ...
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Comment on agent fees
Outrageous
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“thanks for your help. Anjanee was very patient, professional and ......”

Oct 02,2017
Minithumbup
By: 'Hampstead familyof4'
Oct 02,2017
0 people found
this helpful
thanks for your help. Anjanee was very patient, professional and paid attention to our specific needs. Made what could be a complicated process simple!...
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“We worked with Anjanee to find a flat in Hampstead ......”

Sep 29,2017
Minithumbup
By: 'Chris'
Sep 29,2017
0 people found
this helpful
We worked with Anjanee to find a flat in Hampstead and the process from reach-out, to visiting a flat, to completing and handling every part up until signing the tenancy agreement was smooth. She made an experience that I normally dread very enjoyable. Anjanee especially ...
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“Totally agree with comment earlier. You could definitely need to ......”

Jan 18,2016
Minithumbdown
By: 'SallyHunns'
Jan 18,2016
3 people found
this helpful
Totally agree with comment earlier. You could definitely need to improve your estate agents attitude towards customers (especially your colleague Hassan Nasser). Perhaps trying to act like you care and are willing to help. Needs more experience staff!...
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What agent could do to change your mind?
As mentioned earlier, you need more experienced staff!
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“Hassan was great to work with, it took us a ......”

Aug 28,2014
Minithumbup
By: 'JaredandSteph'
Aug 28,2014
0 people found
this helpful
Hassan was great to work with, it took us a little longer to find a property as we were moving from France and couldn't decided on the right property. However our agent didn't give up and took into consideration everything that we wanted in an ...
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“I contacted your Hampstead Office from Melbourne , Australia in regard ......”

May 14,2014
Minithumbup
By: 'Patricia Gibson'
May 14,2014
0 people found
this helpful
I contacted your Hampstead Office from Melbourne , Australia in regard to a short term holiday rental. Joe Robinson contacted me and my partner immediately by email and over a number of weeks has been in touch by email and phone. He has always followed through ...
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“Extremely helpful from viewing through to completion. Always available to ......”

May 05,2014
Minithumbup
By: 'james'
May 05,2014
0 people found
this helpful
Extremely helpful from viewing through to completion. Always available to speak and talk through any concerns....
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“Arrogant homophobic and mentally prejudice those on genuine long term ......”

Feb 20,2014
Minithumbdown
By: 'Graham shoe bridge'
Feb 20,2014
4 people found
this helpful
Arrogant homophobic and mentally prejudice those on genuine long term entitlement s to benefits. The female staff were in a class of their own and outstanding esp Henri etta .The men are condescending insupportable and damn right rude obviously not Brought up with standard s ...
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By: Graham shoebridge
Sep 06, 2016
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Regarding David sullivans reply and comment. ...I don't think it's acceptable or appropriate for this comment to be kept on. ..of course I agree everyone has a right to give their opinion and responses however much they feel. ..this is a free country of speech within reason. ...David sullivans comments I'm sure you'll agree steer away from the debate and topic and they are not even accurate and I genuinely find it crass and offensive this lapse of bias is being bestowed by his inappropriateness ...

“I urge you to never deal with Foxtons. On the ......”

Oct 31,2013
Minithumbdown
By: 'Tenant'
Oct 31,2013
11 people found
this helpful
I urge you to never deal with Foxtons. On the first day, when we moved into the apartment, we detected gas in it and called National Grid Emergency, which stated officially that there a gas leak in the apartment. So, with the direct assistance of ...
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“Foxtons were very professional in the way things were handled. ......”

Oct 18,2013
Minithumbup
By: 'Kasturi'
Oct 18,2013
0 people found
this helpful
Foxtons were very professional in the way things were handled. Keisha was very good in understanding what my needs exactly were and came up with various viewings accordingly. She was quite accomodating & flexible with regards to the viewing times both on weekdays and weekends as ...
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“These guys were so smarmy, and took weeks longer to ......”

Jan 15,2013
Minithumbdown
By: 'Hamilton'
Jan 15,2013
9 people found
this helpful
These guys were so smarmy, and took weeks longer to find tennent than any other agent I have used in the area. I have been renting this property out for 10 years, and these guys took the longest to find me a tennent. They are also ...
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What agent could do to change your mind?
Be much cheaper.
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“AGENT GAVE AN ABUNDANT OF OPTIONS TO RENT ACCORDING TO ......”

Nov 30,2012
Minithumbup
By: 'Dino KUsnadi'
Nov 30,2012
0 people found
this helpful
AGENT GAVE AN ABUNDANT OF OPTIONS TO RENT ACCORDING TO SPECIFICATIONS AND NEEDS. AVAILABLE AT ALL TIME FOR INQUIRY AND PROVIDE INPUTS/SHOWINGS IN SHORT TIME. KNOWLEDGABLE ON THE SURROUNDING LOCATION. NOT PUSHY AND VERY POLITE. EASY DEALINGS AND STRAIGHT FORWARD ON FINAL NEGOTIATIONS WITH ...
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“The level of service from Foxtons was awful from day ......”

Sep 04,2012
Minithumbdown
By: 'Emary'
Sep 04,2012
16 people found
this helpful
The level of service from Foxtons was awful from day one. When we arrived to collect our keys for the flat, we were promised more than one set of keys but on arrival it seemed like no one even knew why we were there. We ...
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What agent could do to change your mind?
Could improve by the estate agent having a completely different attitude, maybe trying to at least act like you care could help. Also making sure the flat is ready to live in, call me fussy, but I\'m sure a large majority of people wouldn\'t sleep in a room covered in someone else\'s hair and stains.
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“I sold my apartment recently with the help of Foxtons ......”

Aug 22,2012
Minithumbup
By: 'Marwan Obeid'
Aug 22,2012
0 people found
this helpful
I sold my apartment recently with the help of Foxtons and I must admit, my dealing with them deserves a review. I only take the time to write something if it either dissapointed me completely or went way beyond my expectations and foxtons absolutely did ...
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“Paresh Pandya from Foxtons Hampstead was recommended to us by ......”

Jul 05,2012
Minithumbup
By: 'Al and Ruth'
Jul 05,2012
0 people found
this helpful
Paresh Pandya from Foxtons Hampstead was recommended to us by a colleague and throughout our property search [which lasted for 1.5yrs] he was excellent. He quickly understood what sort of property we were looking for [which sounds easy but I was amazed how many other ...
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“I wanted to talk about the kindness, professionalism and supporting. ......”

May 03,2012
Minithumbup
By: 'Luigi di Giorgio'
May 03,2012
0 people found
this helpful
I wanted to talk about the kindness, professionalism and supporting. Excellent rating at all. I am sure that I\'ll call again in the next future and will recommend to anyone who is looking for a new home in London...
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“From my first point of contact in August to the ......”

Dec 09,2011
Minithumbup
By: 'John'
Dec 09,2011
0 people found
this helpful
From my first point of contact in August to the Sale completed on the 30th November the service, and assistance of Mike and Nikit and the Staff in Foxtons Hampstead was absolutely superb. Having to conduct the sale from overseas meant I had to rely ...
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“I gave Foxtons one star but only because the system ......”

Jun 28,2011
Minithumbdown
By: 'Kreecher'
Jun 28,2011
7 people found
this helpful
I gave Foxtons one star but only because the system will not accept 0! We had a short term let arranged through Foxtons to give us a home while our house was being renovated. We moved in after my baby was born and six weeks later ...
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“...”

May 05,2010
Minithumbdown
By: 'cyrus'
May 05,2010
1 people found
this helpful
...
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Areas covered
  • NW3
  • NW2
  • NW5
  • NW6
  • N6
Advertise on
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
25% customers were satisfied with fees 33% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £250,000

Letting No data

ARLA NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 7 3 2 0 2 0 0 4

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 12:40 PM 28/03/2017 by Daisy Mason

Awards won by Foxtons, London NW3 6UA

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 20:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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