Foxtons - Hampstead, London, NW3

16 reviews 3.3/5 rating
  • 50% valuation accuracy
  • 56% recommend
  • 50% fee satisfaction
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At Foxtons Hampstead our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Hampstead and the surrounding areas, including Belsize Park, Highgate and Swiss Cottage.
Foxtons

47 Heath Street Hampstead, London
Greater London
NW3 6UA

020 7433 6600
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Jan 18,2016
Minithumbdown
By:
Jan 18,2016
3 people found
this helpful
Totally agree with comment earlier. You could definitely need to improve your estate agents attitude towards customers (especially your colleague Hassan Nasser). Perhaps trying to act like you care and are willing to help. Needs more experience staff!...
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What agent could do to change your mind?
As mentioned earlier, you need more experienced staff!
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Aug 28,2014
Minithumbup
By:
Aug 28,2014
0 people found
this helpful
Hassan was great to work with, it took us a little longer to find a property as we were moving from France and couldn't decided on the right property. However our agent didn't give up and took into consideration everything that we wanted in an apartment including location, light, rooms, bathrooms, budget etc.. to the last detail and ended up finding something that was perfect for us. He also made all the viewings enjoyable and fun. We would recommend hi.m to anyone looking for the right apartmen...
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May 14,2014
Minithumbup
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May 14,2014
0 people found
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I contacted your Hampstead Office from Melbourne , Australia in regard to a short term holiday rental. Joe Robinson contacted me and my partner immediately by email and over a number of weeks has been in touch by email and phone. He has always followed through on all enquiries and kept us up to date on properties. At this stage our situation hasn\'t been resolved but I wrote to your office to say what a credit Joe is to your company and so pleasant to deal with. I am hoping Joe can fin...
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May 05,2014
Minithumbup
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May 05,2014
0 people found
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Extremely helpful from viewing through to completion. Always available to speak and talk through any concerns....
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Feb 20,2014
Minithumbdown
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Feb 20,2014
4 people found
this helpful
Arrogant homophobic and mentally prejudice those on genuine long term entitlement s to benefits. The female staff were in a class of their own and outstanding esp Henri etta .The men are condescending insupportable and damn right rude obviously not Brought up with standard s and that goes for the mature ones as well....
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By: Graham shoebridge
Sep 06, 2016
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Regarding David sullivans reply and comment. ...I don't think it's acceptable or appropriate for this comment to be kept on. ..of course I agree everyone has a right to give their opinion and responses however much they feel. ..this is a free country of speech within reason. ...David sullivans comments I'm sure you'll agree steer away from the debate and topic and they are not even accurate and I genuinely find it crass and offensive this lapse of bias is being bestowed by his inappropriateness ...
Oct 31,2013
Minithumbdown
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Oct 31,2013
11 people found
this helpful
I urge you to never deal with Foxtons. On the first day, when we moved into the apartment, we detected gas in it and called National Grid Emergency, which stated officially that there a gas leak in the apartment. So, with the direct assistance of Foxtons, I was let an unsafe apartment, which could put the lives of me and my family in danger. Foxtons did not check the safety of the apartment before we moved in. Despite the fact that the landlord broke the terms of the contract, Foxtons hasn...
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Oct 18,2013
Minithumbup
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Oct 18,2013
0 people found
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Foxtons were very professional in the way things were handled. Keisha was very good in understanding what my needs exactly were and came up with various viewings accordingly. She was quite accomodating & flexible with regards to the viewing times both on weekdays and weekends as long as I gave her sufficient notice. All of the formalities post confirming the place were also handled smoothly and quickly. I would continue to use them for any future moves and would recommend them for everyo...
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Jan 15,2013
Minithumbdown
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Jan 15,2013
9 people found
this helpful
These guys were so smarmy, and took weeks longer to find tennent than any other agent I have used in the area. I have been renting this property out for 10 years, and these guys took the longest to find me a tennent. They are also so EXPENSIVE! £350 + vat as a signing fee? My next agent after i ditched Foxtons doesnt charge a signing fee, got me a better tennent and at the same rent as Foxtons, which they said they could get higher rents than everyone else! Avoid like the plague if you wan...
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What agent could do to change your mind?
Be much cheaper.
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Nov 30,2012
Minithumbup
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Nov 30,2012
0 people found
this helpful
AGENT GAVE AN ABUNDANT OF OPTIONS TO RENT ACCORDING TO SPECIFICATIONS AND NEEDS. AVAILABLE AT ALL TIME FOR INQUIRY AND PROVIDE INPUTS/SHOWINGS IN SHORT TIME. KNOWLEDGABLE ON THE SURROUNDING LOCATION. NOT PUSHY AND VERY POLITE. EASY DEALINGS AND STRAIGHT FORWARD ON FINAL NEGOTIATIONS WITH LANDLORD....
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Sep 04,2012
Minithumbdown
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Sep 04,2012
16 people found
this helpful
The level of service from Foxtons was awful from day one. When we arrived to collect our keys for the flat, we were promised more than one set of keys but on arrival it seemed like no one even knew why we were there. We had to explain that we were moving in and eventually got given ONE set of keys (meaning we had to independently cut a set of our own keys costing money and time). So, then we arrive at the flat and the flat is FILTHY. After us having to sign the contract promising we would ge...
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What agent could do to change your mind?
Could improve by the estate agent having a completely different attitude, maybe trying to at least act like you care could help. Also making sure the flat is ready to live in, call me fussy, but I\'m sure a large majority of people wouldn\'t sleep in a room covered in someone else\'s hair and stains.
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Aug 22,2012
Minithumbup
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Aug 22,2012
0 people found
this helpful
I sold my apartment recently with the help of Foxtons and I must admit, my dealing with them deserves a review. I only take the time to write something if it either dissapointed me completely or went way beyond my expectations and foxtons absolutely did the latter. They showed the apartment to more buyers than all other agents combined, always catering to my timetable. They found the perfect buyer at the perfect price and Rachel (Camden office) was beyond perfect every step of the way, and made ...
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Jul 05,2012
Minithumbup
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Jul 05,2012
0 people found
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Paresh Pandya from Foxtons Hampstead was recommended to us by a colleague and throughout our property search [which lasted for 1.5yrs] he was excellent. He quickly understood what sort of property we were looking for [which sounds easy but I was amazed how many other agents couldn\'t grasp this], was always flexible in viewing times and the number of times we went to view a property. He also provided valuable advice, for which you knew he wasn\'t just telling you what you wanted to hear. Early i...
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May 03,2012
Minithumbup
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May 03,2012
0 people found
this helpful
I wanted to talk about the kindness, professionalism and supporting. Excellent rating at all. I am sure that I\'ll call again in the next future and will recommend to anyone who is looking for a new home in London...
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Dec 09,2011
Minithumbup
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Dec 09,2011
0 people found
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From my first point of contact in August to the Sale completed on the 30th November the service, and assistance of Mike and Nikit and the Staff in Foxtons Hampstead was absolutely superb. Having to conduct the sale from overseas meant I had to rely on Foxtons for everything. They arranged viewings, recommended a Solicitor (another excellent service - Zach Reynolds at Streathers), arranged a Surveyor for me, an Architect, and as well as organising the Furniture Removal they even took the time to...
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Jun 28,2011
Minithumbdown
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Jun 28,2011
7 people found
this helpful
I gave Foxtons one star but only because the system will not accept 0! We had a short term let arranged through Foxtons to give us a home while our house was being renovated. We moved in after my baby was born and six weeks later Foxtons called up on a Friday night and said they needed us out by Sunday because they had not agreed with the landlord to re-let the place. They had finally contacted the landlord that afternoon and he\\\'d said that he was actually intending to move in himself that...
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May 05,2010
Minithumbdown
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May 05,2010
1 people found
this helpful
...
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Areas covered
  • NW3
  • NW2
  • NW5
  • NW6
  • N6
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
50% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £250,000
  • Max: £250,000

Letting No data

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0 1 5 2 2 0 2 0 0 4
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Fees

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Last updated at 12:40 PM 28/03/2017 by Daisy Mason

Complaints Procedure

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Last updated at 12:40 PM 28/03/2017 by Daisy Mason

Awards won by Foxtons, London NW3 6UA

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Opening hours


  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 20:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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