Foxtons - Ealing, London, W5

19 reviews 2.6/5 rating
  • 60% valuation accuracy
  • 37% recommend
  • 80% fee satisfaction
At Foxtons Ealing our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Ealing and the surrounding areas, including Acton, Brentford, Northfields and Poet's Corner.
Foxtons

54 The Mall Ealing, London
Greater London
W5 3NE

020 8799 4550


Properties for Sale
Properties to Rent

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“We gave an offer for a flat and the landlord ......”

Jul 27,2017
Minithumbdown
By: 'Muhammad'
Jul 27,2017
4 people found
this helpful
We gave an offer for a flat and the landlord accepted. Then we provide them with all documents they have required and we signed the contract to move in on 22/07/2014. However, when we wanted to receive the key for the property they refused saying they ...
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“Guys, please, check on everything those guys say twice!!! When ......”

Jun 29,2017
Minithumbdown
By: 'covert'
Jun 29,2017
2 people found
this helpful
Guys, please, check on everything those guys say twice!!! When we finally moved in the property we bought from them, we found: Dirty baking dish in dirty oven, broken and badly glued toilet seat, not functioning sliding door, not functioning dishwasher, red wine fresh stains ...
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“I would just like to say how useful and informative ......”

May 01,2015
Minithumbup
By: 'Catherine Lesley'
May 01,2015
0 people found
this helpful
I would just like to say how useful and informative Carlo was throughout our property search. He always made time for us and assisted us to the best of his ability during our search....
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“I live abroad and recently sold my house in West ......”

Dec 15,2014
Minithumbup
By: 'FP'
Dec 15,2014
0 people found
this helpful
I live abroad and recently sold my house in West London using Foxtons as my agent. I found them to be professional, knowledgeable and willing to go the extra mile when needed and have always felt the sale was in safe and capable hands. I ...
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“They would show themselves being sympathetic when renting to you ......”

Oct 16,2014
Minithumbdown
By: 'Siddiq'
Oct 16,2014
2 people found
this helpful
They would show themselves being sympathetic when renting to you but from the day you put a deposit on a property everything changes. they don't answer your calls or emails, because now they have you. When you leave the property, I would advice that you ...
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“Terrible service: once you signed the contract and paid the ......”

Jul 28,2014
Minithumbdown
By: 'Anne123'
Jul 28,2014
2 people found
this helpful
Terrible service: once you signed the contract and paid the deposit, they don't bother about you at all. They even didn't bother to inform us about the key collection - we had to chase them ourselves! We also had some problems with the property and ...
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“Slick, affable, confidence-inspiring and switched on are just some of ......”

May 29,2014
Minithumbup
By: 'TM'
May 29,2014
0 people found
this helpful
Slick, affable, confidence-inspiring and switched on are just some of the adjectives that spring to mind when I look back at my selling experience with Foxtons earlier this year. Top marks, everyone, thank you....
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“I am fairly new to London and was unsure of ......”

Mar 12,2014
Minithumbup
By: 'jo hatch'
Mar 12,2014
1 people found
this helpful
I am fairly new to London and was unsure of location, prices etc. Carlo called me up and took the time to not only run through all my requirements, but to also give me advise on locations, the types of property I can have with ...
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“Joe is very professional and personable. I trust him and ......”

Feb 24,2014
Minithumbup
By: 'S coulson'
Feb 24,2014
0 people found
this helpful
Joe is very professional and personable. I trust him and he is very enthusiastic and positive, I very much appreciate his assistance. S E Coulson...
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“This branch of Foxtons is a disgrace, they are only ......”

Feb 20,2014
Minithumbdown
By: 'Kendo'
Feb 20,2014
5 people found
this helpful
This branch of Foxtons is a disgrace, they are only after commission on Landlord fees and hidden charges. Nowhere in an agreement does Foxtons state that they will let your property for a specific period then charge you commission for a year from the amount ...
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What agent could do to change your mind?
They could have closed up years ago and operated in the Philipines
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“Having dealt with over 40 agents from various real estate agencies ......”

Feb 18,2014
Minithumbup
By: 'Barbara D'
Feb 18,2014
0 people found
this helpful
Having dealt with over 40 agents from various real estate agencies in the last 6 weeks, and finding them all quite limited in skill and knowledge, it was a complete joy to deal with Chris Pool of Foxtons Ealing in the Lettings area. Chris is professional, friendly, ...
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“As a landlord, do not be persuaded to extend the ......”

Feb 05,2014
Minithumbdown
By: 'SM'
Feb 05,2014
2 people found
this helpful
As a landlord, do not be persuaded to extend the usual 12 month contract in order to avoid Christmas, Easter, beginning/end of academic year or for any other reason or you will find yourself having to pay full commission for the 12 months plus the extended ...
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What agent could do to change your mind?
Not been so heavy on the persuasion (\"Everyone else is getting their rentals away from Christmas\") and/or pointed out the extra cost commission wise.
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“In fact no one responed within the 2 days. The only ......”

Jul 07,2013
Minithumbdown
By: 'Ayna Kim'
Jul 07,2013
9 people found
this helpful
In fact no one responed within the 2 days. The only administrator was trying to help. But between 9 staff as he said in a branch no one was free to call back. I chased the for 2 days just out of curiousity. The most horrible thing in ...
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“Appalling, unprofessional and disgraceful customers' service from Foxton Ealing Broadway. ......”

Jan 20,2013
Minithumbdown
By: 'no'
Jan 20,2013
9 people found
this helpful
Appalling, unprofessional and disgraceful customers' service from Foxton Ealing Broadway. It was early December and we were actively looking for a property to move in January. As we were busy during the week, we used our week-end to carry viewings and sent to a young ...
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“NEVER MORE! I\'m sure my story about great and ......”

Oct 23,2012
Minithumbdown
By: 'Pin'
Oct 23,2012
7 people found
this helpful
NEVER MORE! I\'m sure my story about great and friendly customer service provided by Foxtons only until the moment we paid deposit is very common! Anything beyond that is disappointing, shocking,sad. Our experience with Foxtons was about promises before we moved in and ...
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By: Ben
Jul 02, 2014
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Foxtons were reported to trading standards In 2000/2010 I think for having it in their contract that they can change the energy supplier without notifying you (because you sign the agreement). This is usually because they get a commission kick back from the provider. I would speak to trading standards about this, they may be able to help ...

“I rented my current property through Foxtons. During my initial ......”

Mar 21,2012
Minithumbdown
By: 'Mehul'
Mar 21,2012
18 people found
this helpful
I rented my current property through Foxtons. During my initial property hunt stage, they showed me the properties in a nice flashy car. All properties were over-priced, except the one I selected. They made me sit in their nice shinny office and they were very ...
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What agent could do to change your mind?
The agent could have been more open with their charges and prompt with their replies to our queries after charging us such an exorbitant amount as fees. They should have never lied to our landlord and do what an agency should do - help their customers.
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By: Zamorano
May 01, 2012
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A clap to Mr. Ex Foxtons who would like to prove he can spell words even though his English skills are appalling. Good effort buddy, but you must try again. ...

“Lindsay is a wonderful agent who really listened to my ......”

Mar 15,2012
Minithumbup
By: 'Ellie'
Mar 15,2012
0 people found
this helpful
Lindsay is a wonderful agent who really listened to my requirements and found properties that suited me and my situation. She was personable, approachable and helpful at every step of the process....
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“Dealt with them in 2007. they were pushing the sales price ......”

Sep 19,2011
Minithumbdown
By: 'Dem'
Sep 19,2011
8 people found
this helpful
Dealt with them in 2007. they were pushing the sales price through the roof trying to squeeze every penny out. They recommended their financial advisor Alexander Hall who apparently is in the same company group as Foxtons and were allegedly tipping Foxtons the maximum price a ...
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What agent could do to change your mind?
review the attitude and be honest
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“The worst of the worst. I shall never, ever do ......”

Sep 24,2010
Minithumbdown
By: 'Rob'
Sep 24,2010
4 people found
this helpful
The worst of the worst. I shall never, ever do business with this company again. All about the bottom line. 100% profit driven, 0% customer driven. You have to pretty consistently terrible to warrant your own hate site. All that glitters is not gold....
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Areas covered
  • W5
  • W3
  • W13
  • TW8
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Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
80% customers were satisfied with fees 60% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0

ARLA NALS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 2 5 7 2 0 0 1 0 2

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 10:41 AM 23/06/2017 by daisy

Awards won by Foxtons, London W5 3NE

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Estate Agents Rankings

Letting Agents Rankings

Opening hours


  • Monday: 09:00 - 20:00
  • Tuesday: 09:00 - 20:00
  • Wednesday: 09:00 - 20:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 19:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed

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