At Foxtons Ealing our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Ealing and the surrounding areas, including Acton, Brentford, Northfields and Poet's Corner.show more
At Foxtons Ealing our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Ealing and the surrounding areas, including Acton, Brentford, Northfields and Poet's Corner.
“I agree with other posts, once signed the T&C......”
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1 Star Review
May 12,2022
andrew
By:
'Camilla'
May 12,2022
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W3
Lettings (as a Landlord)
Postcode: W3
1people found this helpful
I agree with other posts, once signed the T&Cs they don't care about you. Andrew has never called me back I have been asking for a statement of the account takes forever to get back to me. They incorrectly took money out of my ... read full review
“We gave an offer for a flat and the landlord ......”
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1 Star Review
Jul 27,2017
Carlo
By:
'Muhammad'
Jul 27,2017
Services: Lettings (as a Tenant)
Rent PCM: £1550 Would you recommend?: No
Postcode: W51B
Lettings (as a Tenant)
Rent PCM: £1550 Postcode: W51B
4people found this helpful
We gave an offer for a flat and the landlord accepted. Then we provide them with all documents they have required and we signed the contract to move in on 22/07/2014. However, when we wanted to receive the key for the property they refused saying they ... read full review
“Guys, please, check on everything those guys say twice!!!When ......”
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1 Star Review
Jun 29,2017
andy
By:
'covert'
Jun 29,2017
Services: Sales (as a Buyer)
Sold price: £340 Would you recommend?: No
Postcode: TW8
Sales (as a Buyer)
Sold price: £340 Postcode: TW8
2people found this helpful
Guys, please, check on everything those guys say twice!!!
When we finally moved in the property we bought from them, we found:
Dirty baking dish in dirty oven, broken and badly glued toilet seat, not functioning sliding door, not functioning dishwasher, red wine fresh stains ... read full review
“I would just like to say how useful and informative ......”
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5 Star Review
May 01,2015
By:
'Catherine'
May 01,2015
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: Yes
Postcode: W13
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: W13
0people found this helpful
I would just like to say how useful and informative Carlo was throughout our property search. He always made time for us and assisted us to the best of his ability during our search.... read full review
“I live abroad and recently sold my house in West ......”
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5 Star Review
Dec 15,2014
By:
'FP'
Dec 15,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W3
Sales (as a Vendor)
Postcode: W3
0people found this helpful
I live abroad and recently sold my house in West London using Foxtons as my agent. I found them to be professional, knowledgeable and willing to go the extra mile when needed and have always felt the sale was in safe and capable hands. I ... read full review
“They would show themselves being sympathetic when renting to you ......”
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1 Star Review
Oct 16,2014
By:
'Siddiq'
Oct 16,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
2people found this helpful
They would show themselves being sympathetic when renting to you but from the day you put a deposit on a property everything changes. they don't answer your calls or emails, because now they have you.
When you leave the property, I would advice that you ... read full review
“Terrible service: once you signed the contract and paid the ......”
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1 Star Review
Jul 28,2014
By:
'Anne123'
Jul 28,2014
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
2people found this helpful
Terrible service: once you signed the contract and paid the deposit, they don't bother about you at all. They even didn't bother to inform us about the key collection - we had to chase them ourselves! We also had some problems with the property and ... read full review
“Slick, affable, confidence-inspiring and switched on are just some of ......”
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5 Star Review
May 29,2014
By:
'TM'
May 29,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: W3
Sales (as a Vendor)
Postcode: W3
0people found this helpful
Slick, affable, confidence-inspiring and switched on are just some of the adjectives that spring to mind when I look back at my selling experience with Foxtons earlier this year. Top marks, everyone, thank you.... read full review
“I am fairly new to London and was unsure of ......”
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5 Star Review
Mar 12,2014
By:
'jo'
Mar 12,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
1people found this helpful
I am fairly new to London and was unsure of location, prices etc. Carlo called me up and took the time to not only run through all my requirements, but to also give me advise on locations, the types of property I can have with ... read full review
“Joe is very professional and personable. I trust him and ......”
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5 Star Review
Feb 24,2014
By:
'S'
Feb 24,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW11
Lettings (as a Tenant)
Postcode: TW11
0people found this helpful
Joe is very professional and personable. I trust him and he is very enthusiastic and positive, I very much appreciate his assistance. S E Coulson... read full review
“This branch of Foxtons is a disgrace, they are only ......”
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1 Star Review
Feb 20,2014
By:
'Kendo'
Feb 20,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W5
Lettings (as a Landlord)
Postcode: W5
5people found this helpful
This branch of Foxtons is a disgrace, they are only after commission on Landlord fees and hidden charges. Nowhere in an agreement does Foxtons state that they will let your property for a specific period then charge you commission for a year from the amount ... read full review
What agent could do to change your mind?
They could have closed up years ago and operated in the Philipines
“Having dealt with over 40 agents from various real estate agencies ......”
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5 Star Review
Feb 18,2014
By:
'Barbara'
Feb 18,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TW8
Lettings (as a Tenant)
Postcode: TW8
0people found this helpful
Having dealt with over 40 agents from various real estate agencies in the last 6 weeks, and finding them all quite limited in skill and knowledge, it was a complete joy to deal with Chris Pool of Foxtons Ealing in the Lettings area. Chris is professional, friendly, ... read full review
“As a landlord, do not be persuaded to extend the ......”
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2 Star Review
Feb 05,2014
By:
'SM'
Feb 05,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: W5
Lettings (as a Landlord)
Postcode: W5
2people found this helpful
As a landlord, do not be persuaded to extend the usual 12 month contract in order to avoid Christmas, Easter, beginning/end of academic year or for any other reason or you will find yourself having to pay full commission for the 12 months plus the extended ... read full review
What agent could do to change your mind?
Not been so heavy on the persuasion ("Everyone else is getting their rentals away from Christmas") and/or pointed out the extra cost commission wise.
“In fact no one responed within the 2 days. The only ......”
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2 Star Review
Jul 07,2013
By:
'Ayna'
Jul 07,2013
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: W55
Lettings (Prospective customer)
Postcode: W55
9people found this helpful
In fact no one responed within the 2 days. The only administrator was trying to help. But between 9 staff as he said in a branch no one was free to call back. I chased the for 2 days just out of curiousity.
The most horrible thing in ... read full review
“Appalling, unprofessional and disgraceful customers' service from Foxton Ealing Broadway. ......”
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1 Star Review
Jan 20,2013
By:
'no'
Jan 20,2013
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: W5
Lettings (as a Tenant)
Postcode: W5
9people found this helpful
Appalling, unprofessional and disgraceful customers' service from Foxton Ealing Broadway.
It was early December and we were actively looking for a property to move in January. As we were busy during the week, we used our week-end to carry viewings and sent to a young ... read full review
“NEVER MORE! I'm sure my story about great and friendly ......”
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1 Star Review
Oct 23,2012
By:
'Pin'
Oct 23,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
7people found this helpful
NEVER MORE! I'm sure my story about great and friendly customer service provided by Foxtons only until the moment we paid deposit is very common! Anything beyond that is disappointing, shocking,sad. Our experience with Foxtons was about promises before we moved in and lies ... read full review
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(2)
Foxtons were reported to trading standards In 2000/2010 I think for having it in their contract that they can change the energy supplier without notifying you (because you sign the agreement). This is usually because they get a commission kick back from the provider. I would speak to trading standards about this, they may be able to help ...
“I rented my current property through Foxtons. During my initial ......”
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1 Star Review
Mar 21,2012
By:
'Mehul'
Mar 21,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
18people found this helpful
I rented my current property through Foxtons. During my initial property hunt stage, they showed me the properties in a nice flashy car. All properties were over-priced, except the one I selected. They made me sit in their nice shinny office and they were very ... read full review
What agent could do to change your mind?
The agent could have been more open with their charges and prompt with their replies to our queries after charging us such an exorbitant amount as fees. They should have never lied to our landlord and do what an agency should do - help their customers.
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(2)
A clap to Mr. Ex Foxtons who would like to prove he can spell words even though his English skills are appalling. Good effort buddy, but you must try again. ...
“Lindsay is a wonderful agent who really listened to my ......”
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5 Star Review
Mar 15,2012
By:
'Ellie'
Mar 15,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
0people found this helpful
Lindsay is a wonderful agent who really listened to my requirements and found properties that suited me and my situation. She was personable, approachable and helpful at every step of the process.... read full review
“Dealt with them in 2007. they were pushing the sales price ......”
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1 Star Review
Sep 19,2011
By:
'Dem'
Sep 19,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
8people found this helpful
Dealt with them in 2007. they were pushing the sales price through the roof trying to squeeze every penny out. They recommended their financial advisor Alexander Hall who apparently is in the same company group as Foxtons and were allegedly tipping Foxtons the maximum price a ... read full review
“The worst of the worst. I shall never, ever do ......”
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1 Star Review
Sep 24,2010
By:
'Rob'
Sep 24,2010
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4people found this helpful
The worst of the worst. I shall never, ever do business with this company again. All about the bottom line. 100% profit driven, 0% customer driven.
You have to pretty consistently terrible to warrant your own hate site.
All that glitters is not gold.... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:41 AM 23/06/2017 by daisy
Awards won by Foxtons, London W5 3NE
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