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    Thomas Holmes
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No description for branch.
Foxtons

Unit 220 Canada Square Canary Wharf, London
Greater London
E14 5NN

020 7133 7777

Mar 18,2016
Minithumbup
By:
Mar 18,2016
0 people found
this helpful
I would like to thank Anjanee for her time and efforts in showing me flat which actually were suitable to my needs and requirements. All required information, assistance was provided quickly. Very helpful, always smiling and want to find a great property for you as soon as possible! Highly recommended!......
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Mar 15,2016
Minithumbup
By:
Mar 15,2016
0 people found
this helpful
Highly professional estate agent service. Would especially recommend our main contact Tom Alison for excellent customer service - great market knowledge, very friendly, attentive, tailored to our requirements, hard working, honest and enthusiastic....
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Feb 12,2016
Minithumbdown
By:
Feb 12,2016
1 people found
this helpful
Does not respect clients and talks to them with superiority attitude as if he is arguing with someone on the street. I will never rent through Foxtons again and will make sure nobody around me does. Everything has been fine with this agency until I had to deal with such a rude and unprofessional individual....
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Comment on agent fees
Fees were fine
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Sep 26,2015
Minithumbdown
By:
Sep 26,2015
1 people found
this helpful
Awful attitude and bullying behaviour led me to retract from a sale. Rang me incessantly on Friday when I'd told them I'd appoint a conveyancing co on Monday. If that's how they behave at the start I can do without the stress that their behaviour would add to an already stressful time. In addition she questioned my decision to allow a tenant 6 months notice. I'm not an idiot. I'm a woman in her 50s who owns several properties. I don't need a 20 something woman telling me how to run my affairs...
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Jul 10,2015
Minithumbup
By:
Jul 10,2015
0 people found
this helpful
I wanted to tell you about Michal. I am sure you know what an exceptional employee he is - organised, reliable, honest, articulate - all the good stuff you should get with an exemplary estate agent. But what I wanted to tell you about is what a truly lovely human being he is. The pair of us have been through an incredibly stressful 48 hours while letting my flat. Throughout it all - when I was a cross, snappy, stressed out old cow, Michal remained calm, kind, understanding and reassuring. He ...
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Was this helpful? Yes
Feb 09,2015
Minithumbup
By:
Feb 09,2015
0 people found
this helpful
I would just like to extend my feedback to say how refreshing it was to be looked after so well by Jack Holding at the Earlsfield branch. We have dealt with a great deal of estate agents on our property search over the past year and a half and Jack by far stood out as the most professional, hands on, helpful, communicative and dedicated salesmen who went above and beyond for my husband and I. We were so thrilled to finally find our dream home and this was down to all of Jack's efforts. Jack and ...
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Feb 05,2015
Minithumbup
By:
Feb 05,2015
0 people found
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Completely professional, attentive and hard working throughout. Played a key role in the successful purchase of my new home. Would certainly recommend....
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Jan 22,2015
Minithumbup
By:
Jan 22,2015
0 people found
this helpful
Nice properties & very professional company. Dealt with Tom Alison from Canary Wharf branch and he was always very professional, friendly & efficient. Never felt as I was pushed for something I didn't like, which was great!...
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Sep 11,2014
Minithumbdown
By:
Sep 11,2014
2 people found
this helpful
I contacted Foxton's as I was looking to let a house in the area of Canary Wharf. I was approached by Asim who was always very friendly (but then again he is a salesman). After some conversation and the usual matching process, all was in place to let a property. But (and this is according to Asim) the landlord pulled out at the last minute. The reason I was given was unclear (and actually not the focus of my argument here) and I decided to focus on what was important: finding another property (a...
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What agent could do to change your mind?
From the abovementioned description, I would have appreciated to have been contacted. This falls in the general rule of wanting normal customer service, not even above the average, but normal.
Was this helpful? Yes
Jun 02,2014
Minithumbdown
By:
Jun 02,2014
3 people found
this helpful
Very poor customer service and professionalism. I would never use them again, and definitely I would not recommend them. Once you sign a contract with them, any further question you may have will rarely be answered. They let people in and out of your property (collecting keys from their office) without prior notification and as a tenant you totally feel not supported if there are any issues that arise in the property. Their subcontractors (eg., inventory guys) are very unreliable. After taking t...
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May 16,2014
Minithumbup
By:
May 16,2014
0 people found
this helpful
I used Danielle Brookes to rent in Greenwich. At first I was reluctant to use Foxtons after having bad experiences in the past, but after meeting Danielle and her helping us to find our perfect home it changed my opinion of the company completely! Firstly Danielle took me to a number of properties to help see what I could get in the area for my budget, once we had found the style of home I was after Danielle went out of her way to make sure she found me properties that I would love. I ...
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Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
Walter Holder is an excellent sales agent with a professional, polite and calm manner. He is very knowledgeable about the area, the range of properties in it, the history and the current and proposed developments. He is attentive to detail, prompt and willing to take as much time as needed when viewing a property and area. He has extensive knowledge about the buying and selling process and is always willing to share his expertise. I highly recommend Walter when looking to purchase a property in ...
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Apr 29,2014
Minithumbdown
By:
Apr 29,2014
6 people found
this helpful
I rented my previous property with Foxtons. Let me first say that all their agent are always very polite, mannered and nice (Michal included). Unfortunately, when doing business, that is not enough. At the end of the day you need to get things done. The Landlord of the property I was renting was introduced to me as PROFESSIONAL LANDLORD (Landlord who rents multiple properties through Foxtons). Thus, the property was managed by the landlord and not by Foxtons. Here I list what some (bu...
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Was this helpful? Yes
By: Karolina
Mar 19, 2015
View all comments (1)
Dear Marco. Sorry to hear you had bad experience with your rental property. However, I kind of understand Foxtons (BTW I do not work for them) in this situation. If the property was not managed by Foxtons they could not do anything regarding organising necessary repairs in your property as it was the landlord who was responsible for that. As far as the deposit is concerned the landlord should have protected your deposit and registered it in one of the recognised deposit protection schemes. If t....
Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
Transcript of the feedback which I provided to Mark Cullen (Josh\'s boss): Mark, Josh passed me your details. Just wanted to send you some praise for Josh. I had a very complicated sale, due to a very unresponsive solicitor on the buyer\'s side. Initially I was very frustrated and a couple of things didn\'t go too well on Foxtons\' side due to holiday handovers etc. But all credit to Josh, he turned a complaint into a compliment, which is always a good thing for a business to do in m...
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Mar 28,2014
Minithumbup
By:
Mar 28,2014
0 people found
this helpful
Francis from Foxtons Canary Wharf was helping us when we were looking for a place to rent. Based on the kind of service we received I could not stop myself from recommending him. I am yet to meet an agent who is so polite, honest, helpful and considerate towards a client\'s requirement. We were very picky about what we wanted and he was ever so patient showing us one place after another. He understood our requirements and always tried to bridge the gap between the landlord and the tenant. ...
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Mar 16,2014
Minithumbup
By:
Mar 16,2014
0 people found
this helpful
Have just experienced top quality service from Asim - finding a suitable property in an ideal location , without any fuss and super efficiently, I have no hesitation in recommending this agency. Coming from another country and looking for both a domestic and commercial base from which to expand our successful business, it was a great relief to locate a professional agent that was able to meet our needs....
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Mar 11,2014
Minithumbup
By:
Mar 11,2014
0 people found
this helpful
Rebecca from Foxtons, in Canary Warf, was the 1st agent to contact me within the list of 12 other agents I had contacted! Her professional, friendly and can do attitude was a breath of fresh! She never made me feel pushed in making a decision. She was very knowledgeable and answered all my questions promptly, I felt for once the agent was in my corner. You can\'t ask for more. If I ever need to find a new home, Rebecca Gonzales will be the 1st agent I will contact....
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Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
0 people found
this helpful
Over the last couple of weeks we have been working with Francis to find a flat in the Canary Wharf area. This is the second time Francis was able to find a flat that matches our requirements and helped to facilitate the deal. His integrity and professionalism are above and beyond that of other agents we have been working with in the past. I hope that we can rely on Francis whenever we want or need to find a new home in the future....
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Feb 17,2014
Minithumbup
By:
Feb 17,2014
0 people found
this helpful
I always felt I my requirements and concerns were perfectly understood. At Foxtons everyone did their best to ensure that the stressful process of buying a property abroad would run as smoothly as possible for me...
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Feb 05,2014
Minithumbup
By:
Feb 05,2014
0 people found
this helpful
The service, attention to detail and professionalism Asim demonstrated has been absolutely tremendous and highly appreciated. Perhaps my opinion of lettings agents was tarnished by my current agent, but I cannot stress enough how at ease Asim made me feel once I explained my predicament of having to relocate from my current flat due to the imminent sale of the property. I will be proud to recommend your services to friends and family. I was very impressed....
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Jan 05,2014
Minithumbdown
By:
Jan 05,2014
1 people found
this helpful
Just about as bad as it can get! I rented my apartment in Limehouse for two months while I was away via Foxtons to a corporate client. It was trouble from day 1. I had specifically said "No smoking". I was smugly told: "Don\'t worry madam none of our tenants are allowed to smoke". On the first day my tenant moved in I had to go and collect some stuff and it stank of smoke. They had clearly not told the tenant of the rules. I was charged a check in and check out fee. Thi...
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Oct 29,2013
Minithumbup
By:
Oct 29,2013
0 people found
this helpful
We recently successfully completed on the sale of our flat through Foxtons, and really appreciated their professionalism and tenacity throughout. It was much less stressful than it would otherwise have been knowing that we had them as our advocates....
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Oct 24,2013
Minithumbup
By:
Oct 24,2013
0 people found
this helpful
We used Foxtons recently to try to find a rental property in the Canary Wharf area. Richard and Francis who helped us were great. Very professional, friendly, helpful and thorough. Even though we didn\'t end up renting through them in the end I would recommend using this branch of Foxtons....
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Sep 10,2013
Minithumbup
By:
Sep 10,2013
0 people found
this helpful
Rebecca provided a fantastic service. She was 100% reliable and was good in constantly updating me with new information. She was very professional and incredibly welcoming. The service she provided in showing us the properties was swift and well planned as well as rather fun. She is a fantastic agent and I would highly recommend Foxtons and her services. Other estate agents have not at all to any degree been as trustworthy and reliable as Rebecca. The day she had planned with the properties wa...
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Sep 04,2013
Minithumbup
By:
Sep 04,2013
0 people found
this helpful
The service I got was just amazing. Foxtons is definitely the best estate agency in London. More particularly, I would like to thanks Rebecca who was fantastic. Her attention to detail, professionalism, passion for her job and her general help she provided to us was unforgettable and highly appreciated. Foxtons must be proud of having employees like Rebecca, Many thanks!...
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Aug 19,2013
Minithumbup
By:
Aug 19,2013
0 people found
this helpful
Brilliant and absolutely mind blowing service provided by Asim Naim. I was new to this country and soon realised how difficult it is to find a suitable and satisfactory accomodation in a short time frame. I was left with literally no options when Asim stepped in joined us in our house-hunting mission. Seriously, i was astounded by his hospitality and salesmanship. He drove us to every available property through out the day and even 8 AM in the morning till we got the right accomodation. He ensur...
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Jul 31,2013
Minithumbup
By:
Jul 31,2013
0 people found
this helpful
This feedback applies specifically to Glenda Marder (sales negotiator at Foxtons, Canary Wharf), Foxtons Canary Wharf branch, and also to Foxtons estate agents in general. I\'ve had a good amount of dealing with estate agents in 2013; quite extensively during the market research/viewings phase of my property hunt. As I\'m the sort of person who likes to see the full picture, I usually go heavy on research and viewings before making decisions. I therefore registered myself with estate age...
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Jul 08,2013
Minithumbup
By:
Jul 08,2013
0 people found
this helpful
I chose Foxtons because of their reputation as being expensive but very active and professional in their field. I was not disappointed. From the first contact thru to completion and even post completion at all times they supported and most important of all proactively resolved problems. On one occasion the buyer insisted on some information which was in the flat. Walter drove there to get the information as we were out of town. Truly service as it should be and worth every penny....
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Jul 04,2013
Minithumbup
By:
Jul 04,2013
0 people found
this helpful
what a great job Cornelius Wilson did in helping me move into the above property back on the 17th June. From first contact to picking up the keys, Cornelius demonstrated the utmost professionalism and attention to detail. I\'m also very pleased with the flat! So a big thank you Foxtons!...
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Jun 26,2013
Minithumbup
By:
Jun 26,2013
0 people found
this helpful
First and foremost, he had fantastic local knowledge and was strikingly honest. This gained our trust immediately. He gave us no spin and no hard sale. He also negotiated between us and the seller in a very transapernt way and was wuick to update us on what was going on....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 84% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £346,000
  • Max: £760,000

Letting
  • Min: £0
  • Max: £0

NALS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
3 2 20 10 3 1 4 0 7 3
Jon Johnston - upload your photo Jon Johnston
3 reviews

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Thomas Holmes - upload your photo Thomas Holmes
2 reviews

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Cate Dodkin - upload your photo Cate Dodkin
2 reviews

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Peter Kisbee - upload your photo Peter Kisbee
1 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Tom Alison - upload your photo Tom Alison
2 reviews

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Danielle Brookes - upload your photo Danielle Brookes
3 reviews

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amardeep suniar - upload your photo amardeep suniar
1 reviews

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Nicola Traynor - upload your photo Nicola Traynor
2 reviews

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Elise Mallia - no image available Elise Mallia
proeprty manager
1 reviews

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Michal Bocian - upload your photo Michal Bocian
2 reviews

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Dainora Zaleckyte - no image available Dainora Zaleckyte
Sales Negotiator Foxtons New H
4 reviews

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Felicity Marks - upload your photo Felicity Marks
0 reviews

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Michael Flynn - upload your photo Michael Flynn
2 reviews

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George Egford - upload your photo George Egford
2 reviews

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Asim Naim - upload your photo Asim Naim
7 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Matthew Comer - upload your photo Matthew Comer
1 reviews

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Seb  - upload your photo Seb
2 reviews

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Walter Holder Walter Holder
Senior Sales
3 reviews

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Cornelius Wilson - upload your photo Cornelius Wilson
1 reviews

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Josh Olive - upload your photo Josh Olive
4 reviews

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Glenda Marder - upload your photo Glenda Marder
1 reviews

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Rebecca Gonzalez - upload your photo Rebecca Gonzalez
3 reviews

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Richard Sutton - upload your photo Richard Sutton
1 reviews

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Francis  - upload your photo Francis
2 reviews

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Thomas Norman - upload your photo Thomas Norman
1 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Francis Woodhead - upload your photo Francis Woodhead
1 reviews

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Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

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Rachel Bird - upload your photo Rachel Bird
1 reviews

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Greg Boxer - upload your photo Greg Boxer
11 reviews

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Ketan Sudra - upload your photo Ketan Sudra
1 reviews

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Last updated at 3:21 PM 03/12/2015 by allAgents

Complaints Procedure

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Last updated at 3:21 PM 03/12/2015 by allAgents

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