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No description for branch.
Foxtons

168 Lavender Hill London
Greater London
SW11 5TG

020 7801 1111

Oct 14,2015
Minithumbdown
By:
Oct 14,2015
0 people found
this helpful
Our tenancy has been managed by Foxtons for eight months and the only time we have been impressed by their service was when we were liaising with the sales team. After signing for the property we were passed along to the unhelpful, incommunicable and uncharismatic Konrad. Our first issue to be handled by our elusive Property Manager was the malfunctioning shower. We were forced to endure weeks of subjecting ourselves to ice cold or boiling hot temperatures before Konrad made any arrangements...
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Was this helpful? Yes
Feb 14,2015
Minithumbup
By:
Feb 14,2015
0 people found
this helpful
We have used Foxtons now for some time. We previously had a different letting agent who were hopeless. The difference was unbelievable. We are kept informed and feel that the property and tenants are well monitored. We have recently had problems with a couple of tenants. The situation has been well managed....
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Comment on agent fees
Appropriate
Was this helpful? Yes
Oct 11,2014
Minithumbdown
By:
Oct 11,2014
1 people found
this helpful
The agent did not act in a responsible manner when we had a leak issue recently at the property. The blockage and leak has taken two weeks for them to resolve during which we were not able to use our kitchen sink, diswasher or washing machine. Really disappointed with the service provided by Adam Dales and when I asked him to speak to someone else he refused....
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What agent could do to change your mind?
He could have been more understanding of the tenant\'s priorities. He was clearly driven by landlord fees and interests.
Was this helpful? Yes
Aug 14,2014
Minithumbup
By:
Aug 14,2014
0 people found
this helpful
Despite my ultimate decision not to move to the Battersea area, Paul Keavey was absolutely brilliant in my rental property search. I've seen a lot of estate agents in the last few weeks but Paul was by far the most genuine and helpful. He'd also make a killing on the stand-up circuit....
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Was this helpful? Yes
May 01,2014
Minithumbup
By:
May 01,2014
0 people found
this helpful
Just wanted to thank you so much for all your help with the flat. You were by far the most down-to-earth and nicest agent I met during my search, so it was brill I ended up buying through you. You are definitely a Β’Γ’β€šΒ¬Γ‹Ε“breath of fresh air' in the industry!...
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Was this helpful? Yes
Apr 30,2014
Minithumbup
By:
Apr 30,2014
0 people found
this helpful
First class customer service not only that they have done their best to get me the highest possible price. I honestly cannot find any faults with their dealing but i cant say the same for me so joe and his team worked with me. i am using foxtons again to sell another property of mine and happy to pay the fee they charge as its the quality that you get rather then the quantity so a big thank you to especially joseph divito for his dealing skills in getting the top price for me and their knowled...
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Was this helpful? Yes
Mar 19,2014
Minithumbup
By:
Mar 19,2014
0 people found
this helpful
Having trouble selling my flat with two different estate agents,have decided to try with Foxtons.Not only that it was under offer within just over a week but also at much better price.Best experience ever.Thanks William and Gareth. J M P....
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Was this helpful? Yes
Feb 18,2014
Minithumbup
By:
Feb 18,2014
0 people found
this helpful
I have dealt with Emma as she has assisted me in my property search in South London. Unfortunately I have not got any of the flats she showed since my company has decided differently but she has provided an outstanding service. She has been extremely professional, careful, nice and helpful; she is definitely an asset for her company and should I need Foxtons in the future I would certainly get back to ask for her assistance....
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Was this helpful? Yes
Sep 01,2013
Minithumbup
By:
Sep 01,2013
0 people found
this helpful
Dear Joe My daughter, Jessica, has just completed on her first property in Cheylesmore House with more than a little help from Katie Cook. I just wanted to congratulate you on having such a fabulous member of staff. Katie dealt with the tricky purchase with great professionalism and understanding. She kept the lines of communication open throughout and must have spend hours relaying emails and phone calls to between the seller and us. Jessica and I really feel that she certainly ...
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Was this helpful? Yes
Aug 02,2013
Minithumbdown
By:
Aug 02,2013
9 people found
this helpful
My experience of the Foxtons Property Management Team could not have been worse. They do not return calls, issue empty promises, lie and speak to you as if they are the client. Our experience has meant that we will never entertain the idea of renting/selling or buying through Foxtons. They are a disgrace....
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What agent could do to change your mind?
Call back, do things when asked, not lie,
Was this helpful? Yes
Aug 01,2013
Minithumbup
By:
Aug 01,2013
1 people found
this helpful
Thanks Catherine for your support over the last few months- you've been a rock! You\'ve been really informative, patient and supportive during the whole process and I really appreciate it....
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Was this helpful? Yes
Jun 10,2013
Minithumbup
By:
Jun 10,2013
1 people found
this helpful
I just wanted to say thank you for dealing with the sale of my property so efficiently. I am very pleased with the service I got and wish you all the best....
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Was this helpful? Yes
May 25,2013
Minithumbup
By:
May 25,2013
0 people found
this helpful
Jessica was amazing, I was looking for an urgent short let in London and she found me the perfect match in almost 2 hours time. She were quick and efficient with always kindness and profesionalism. In two words : She\'s amazing !! Thank you Jessica....
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Was this helpful? Yes
May 15,2013
Minithumbup
By:
May 15,2013
0 people found
this helpful
Willow Bushnell listened to our requirements and provided us with a comprehensive portfolio of properties to view. She also maintained regular contact, in order to ensure that we were informed of new listings. As we had recently moved from overseas, Willow provided detailed information with regards to the process for securing a property in the UK. Willow was professional, helpful and informative throughout all of our interactions with her. I would highly recommend Willow to family and frien...
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Was this helpful? Yes
May 08,2012
Minithumbup
By:
May 08,2012
0 people found
this helpful
Having lost all confidence in my previous Estate Agent`s ability to sell my flat at Battersea Reach, I decided to move to Foxtons and from the initial meeting that I had with Louis Harding, Sales Director I was convinced that I had made the right decision. I received my first offer in less than 24 hours of appointing Foxtons but decided to decline the offer and sure enough within 8 weeks I had agreed to sell my flat for a higher figure. Gareth Jones negotiated the sale with the Buyer and in al...
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Was this helpful? Yes
Dec 07,2011
Minithumbdown
By:
Dec 07,2011
11 people found
this helpful
They charged higher than average prices, and never attended or responded to any issues raised. A check In was not taken with me or my flatmates present and we weren't even notified of such taking place and now months after my move out date I've still to hear anything about my deposit after countless emails and calls for information. Foxtons site is easy to use and their offices look professional, but they are a bunch of cheats and liars and no matter what, if you rent through them you will co...
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What agent could do to change your mind?
Their job, without cheating people out of money and actually responding to calls and emails.
Was this helpful? Yes
Nov 16,2011
Minithumbup
By:
Nov 16,2011
0 people found
this helpful
Dear Jess, Matt First and foremost, my sincere gratitude for your help over the last few weeks. Both of you have been extremely nice and kind, and I couldn't have asked for someone better to help me in my search for a home. I have however found my home a few minutes ago but unfortunately it was with someone else, and by chance rather than by design. Sincerely, I really did wish that the property was part of Foxtons, as both of you truly are the best two persons I have come across while in L...
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Was this helpful? Yes
Nov 03,2011
Minithumbup
By:
Nov 03,2011
0 people found
this helpful
3/11/11 - Joshua: a real resource I would like to let you know how much I appreciated Joshua Findlater's help in finding a property. Joshua is a lovely person with excellent interpersonal skills and true human qualities. He has been a real resource, a good listener he has helped me understand what I was looking for. He has always been pleasant and upbeat and ready to provide support. He has shown professionalism, proposing many different properties, turning up on time, driving me thro...
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Was this helpful? Yes
Jul 27,2011
Minithumbdown
By:
Jul 27,2011
2 people found
this helpful
We have just moved out of a property rented through Foxtons and despite the landlady deciding not to take any money out of our deposit and releasing it immediately, it has taken the incompetant people at Lavender Hill Battersea branch over two weeks to refund us the money owed to us. Should a tenant default on rent they charge an admin fee of £40 +VAT and yet there is nothing you can do to chase these people to pay you what is owed. We have told them we plan to instruct a solicitor if the ...
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Was this helpful? Yes
Feb 23,2011
Minithumbdown
By:
Feb 23,2011
3 people found
this helpful
I'd rather live in a hostel than rent through Foxtons again. All they want is your money without having to provide any service. After I had signed my contract and made all moving arrangments for the move in date, foxtons rang to tell me I couldn't move into the flat as it had to undergo building restorations. How come they didn't check this prior to putting the property on the market? After a lot of negotiations and me having to fly abroad to live with my parents for a week they "suddenly" chang...
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Was this helpful? Yes
By: Helpful Me!
Feb 28, 2011
View all comments (1)
Your deposit should have be held in deposit scheme and foxtons should have had to quantify and deductions. If you were unhappy with the amounts or reasons for deductions you could use the arbitration service offered by the deposit protection scheme! ....
Feb 15,2011
Minithumbup
By:
Feb 15,2011
0 people found
this helpful
Great company. Was on the market with other agents who told me that Foxtons was a waste time. All I realised is that the other agents where a complete waste of time. I brought Foxtons on and with in a few days they had a result higher than any other agents offered. I know where ill go next time....
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 0 5 5 4 0 3 0 1 1
Jon Johnston - upload your photo Jon Johnston
3 reviews

About Jon No description set View full profile
Gareth Jones - upload your photo Gareth Jones
2 reviews

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Tim Pacey - no image available Tim Pacey
Lettings Manager
6 reviews

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Willow Bushnell - upload your photo Willow Bushnell
1 reviews

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Divyesh Bhanderi - upload your photo Divyesh Bhanderi
2 reviews

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Christopher Howard - upload your photo Christopher Howard
2 reviews

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Seb  - upload your photo Seb
2 reviews

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Jess  - upload your photo Jess
2 reviews

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Matt  - upload your photo Matt
1 reviews

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Joshua  - upload your photo Joshua
1 reviews

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Catherine Gill - upload your photo Catherine Gill
1 reviews

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Adam Dales - upload your photo Adam Dales
3 reviews

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Laura Jull - upload your photo Laura Jull
4 reviews

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Emma Wylde - upload your photo Emma Wylde
1 reviews

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Helen Fisher - upload your photo Helen Fisher
1 reviews

About Helen No description set View full profile
Paul Keavey - upload your photo Paul Keavey
1 reviews

About Paul No description set View full profile
Jose Bailao - no image available Jose Bailao
Lettings Negotiator
6 reviews

About Jose 10 years of Foxtons Experience Best Lettings Agent View full profile
Shaun Bailey - no image available Shaun Bailey
Sales Manager
44 reviews

About Shaun No description set View full profile
Konrad Witowski - upload your photo Konrad Witowski
1 reviews

About Konrad No description set View full profile
Greg Boxer - upload your photo Greg Boxer
11 reviews

About Greg No description set View full profile

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Last updated at 3:20 PM 03/12/2015 by allAgents

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Last updated at 3:20 PM 03/12/2015 by allAgents

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