At Foxtons Richmond our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Richmond and the surrounding areas, including Brentford, Ham, Kew and North Sheen.
By : 'Zooby' Services : Letting( As a Owner ) Rent PCM : £1350 Would you recommend ? : No Postcode : SW14
30 Dec 2020
People found this helpful0
Foxtons used to be great but alas now they are now just awful. You agree to pay a higher than average commision because you think you will get a better service but unfortunately not anymore. They sent me a poorly vetted tenant who left the property in a mess. They held the deposit for over 4 months ... Read Full Review
Services : Letting( As a Owner )Date: 30th Dec 2020
Foxtons used to be great but alas now they are now just awful. You agree to pay a higher than average commision because you think you will get a better service but unfortunately not anymore. They sent me a poorly vetted tenant who left the property in a mess. They held the deposit for over 4 months after the tenancy. I had to chase it time after time. I almost got the impression they hoped both parties will just forget - must be a scam of some sort and then they contradict their own written advice. The letting support team will just ignore your emails unless you ask someone else internally to reach out to them. The staff at the Richmond office are nice and eager to help always but have little influence on the Foxtons "machine" as a whole - they only care about their commission
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have recently been looking ...
Share On :
5 Star Review
By : 'Debbie' Services : Letting( As a Tenant ) Would you recommend ? : Yes
23 Apr 2015
People found this helpful0
I have recently been looking for properties to rent in Richmond and Oli was excellent. He was always in touch re my search, emailed me properties as soon as they came on to the market and went out of his way to show me properties at times that were convenient to me. He also took a thorough brief... Read Full Review
Services : Letting( As a Tenant )Date: 22nd Apr 2015
I have recently been looking for properties to rent in Richmond and Oli was excellent. He was always in touch re my search, emailed me properties as soon as they came on to the market and went out of his way to show me properties at times that were convenient to me. He also took a thorough brief from me re exactly what I was looking for so that he could search from relevant properties. I would highly recommend Oli to anyone who is looking to rent in the Richmond/St Margarets areas.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
the whole experience of ...
Share On :
5 Star Review
By : 'Michael' Services : Sales( As a Vendor ) Sold price : £590000 Would you recommend ? : Yes Postcode : TW9
30 Mar 2015
People found this helpful0
the whole experience of selling my house through Foxtons has been positive. All of the team I met we're professional, open and friendly and communicated well throughout the whole process. I wouldn't hesitate in using them again and have recommended them as an agent to other friends and neighbours... Read Full Review
What agent could do to change your mind?
Foxtons charge a higher fee than some of the other agents, however in my opinion you get what you pay for
Comments on Agent Fees
Foxtons charge a higher fee than some of the other agents, however in my opinion you get what you pay for
Services : Sales( As a Vendor )Date: 29th Mar 2015
the whole experience of selling my house through Foxtons has been positive. All of the team I met we're professional, open and friendly and communicated well throughout the whole process. I wouldn't hesitate in using them again and have recommended them as an agent to other friends and neighbours who are considering selling their homes. Special mention to Carly Mitchell who secured the sale for me, she has been a great support throughout the whole process, thank you so much
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
We had a fantastic experience ...
Share On :
5 Star Review
By : 'Sash' Services : Letting( As a Tenant ) Rent PCM : £1950 Would you recommend ? : Yes Postcode : SW14
19 Jan 2015
People found this helpful0
We had a fantastic experience with Leanna. We just moved to the UK, and needed a lot of hand holding. Leanna was great about making sure that she knew what kind of property we are interested in, what locations appealed to us, and what was our budget. We felt like we were in really good hands. We... Read Full Review
Services : Letting( As a Tenant )Date: 19th Jan 2015
We had a fantastic experience with Leanna. We just moved to the UK, and needed a lot of hand holding. Leanna was great about making sure that she knew what kind of property we are interested in, what locations appealed to us, and what was our budget. We felt like we were in really good hands. We also appreciated the detailed list of services and utilities that she provided us with.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I am happy that Sebastian has ...
Share On :
5 Star Review
By : 'pooyan' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TW10
29 Oct 2014
People found this helpful1
I am happy that Sebastian has served me, he is an excellent agent and wish him all the best in his future... Read Full Review
Services : Letting( As a Tenant )Date: 29th Oct 2014
I am happy that Sebastian has served me, he is an excellent agent and wish him all the best in his future career
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have just had a fantastic ...
Share On :
5 Star Review
By : 'Paul' Services : Sales( As a Vendor ) Sold price : £495000 Would you recommend ? : Yes Postcode : TW10
14 Aug 2014
People found this helpful0
I have just had a fantastic experience with Foxtons of Richmond. Jon Johnson the branch manager was diligent coureous and professional at all times.
I was amazed at the number of viewings he was able to generate within the first week approximately 40. He priced it accurately and handled my... Read Full Review
Comments on Agent Fees
I believe they were more than reasonable for the work they did
Services : Sales( As a Vendor )Date: 13th Aug 2014
I have just had a fantastic experience with Foxtons of Richmond. Jon Johnson the branch manager was diligent coureous and professional at all times. I was amazed at the number of viewings he was able to generate within the first week approximately 40. He priced it accurately and handled my expectations and I had an offer within a very short space of time and soon after multiple bids. He communicated with me throughout the process and worked around my hours as i reside in the US. His staff were also extremely helpful and made the process as painless as possible. I could not have been happier with my experience and cannot recommend the organisation and in particular Jon Johnson highly enough. Thank you.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Mr. Tchaba together with ...
Share On :
5 Star Review
By : 'Pedja' Services : Letting( As a Owner ) Sold price : £293000 Would you recommend ? : Yes Postcode : TW7
8 Jul 2014
People found this helpful0
Mr. Tchaba together with foxtons were very profesional,
Quick and srait to the point. They valued my propert realisticly
Plus found a buyer in a record time. Just finished complition on
Property and very pleased with service they... Read Full Review
Services : Letting( As a Owner )Date: 7th Jul 2014
Mr. Tchaba together with foxtons were very profesional, Quick and srait to the point. They valued my propert realisticly Plus found a buyer in a record time. Just finished complition on Property and very pleased with service they provided.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
We engaged Foxtons Richmond ...
Share On :
1 Star Review
By : 'Mark' Services : Property Management Would you recommend ? : No Postcode : TW1
28 May 2014
People found this helpful1
We engaged Foxtons Richmond Office to manage our property.
The service has been truly terrible - there have been too many incidents to fully relate them here, but here are two recent ones:
1. A tenant asked if we would take some paintings out of the flat, and we agreed. Foxtons said they would... Read Full Review
Services : Property Management( )Date: 27th May 2014
We engaged Foxtons Richmond Office to manage our property. The service has been truly terrible - there have been too many incidents to fully relate them here, but here are two recent ones: 1. A tenant asked if we would take some paintings out of the flat, and we agreed. Foxtons said they would store them for us at the tenant's expense. We assumed that Foxtons would look after the physical storage, but in fact they let the tenant put them in their own storage. Then, at the end of the tenancy, the tenant refused to give them back, saying that he wanted to keep some. 2. Foxtons arranged storage of other items in a storage facility. I told them that I needed to fly to the UK especially to sort through the items, giving them three weeks notice. They told me that I could not get access my property at this storage unit, and that I would have to move it to another unit, to sort it out. They made the whole process so complicated that three days before I was due to come to the UK, they told me that the storage unit would not be able to ship the items out in time. I just wasted my air fare, and I am going to sue them for damages.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Adam was enthusiastic in his ...
Share On :
5 Star Review
By : 'Mark' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : TW2
30 Apr 2014
People found this helpful0
Adam was enthusiastic in his approach and offering open day with one hour slot focused everybody
bidding.
Christian always kept me up to date with where we were in the process.
Remained strong and I felt he was looking out for our best interests which hasn't always been the case with other... Read Full Review
Services : Sales( As a Vendor )Date: 29th Apr 2014
Adam was enthusiastic in his approach and offering open day with one hour slot focused everybody bidding. Christian always kept me up to date with where we were in the process. Remained strong and I felt he was looking out for our best interests which hasn't always been the case with other agents in the past.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
RE: Jon Johnson & team at ...
Share On :
5 Star Review
By : 'charlie' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : TW10
4 Mar 2014
People found this helpful0
RE: Jon Johnson & team at Foxtons Richmond
Further to your efforts in the sale of my flat I wanted to offer you some feedback
I had strong misgivings about instructing Foxtons however I agreed to a meeting on the recommendation of a friend who has sold through Foxtons recently
The... Read Full Review
Further to your efforts in the sale of my flat I wanted to offer you some feedback
I had strong misgivings about instructing Foxtons however I agreed to a meeting on the recommendation of a friend who has sold through Foxtons recently
The service throughout has been completely stress free & my initial preconceptions have proved to be inaccurate
Jon & his team demonstrated a great attitude & were a delight to deal with
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Rebecca, is an excellent ...
Share On :
5 Star Review
By : 'P' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TW7
6 Feb 2014
People found this helpful0
Rebecca, is an excellent agent working with Foxton. Just using this opportunity to commend the effort she has put in so far in trying to get me the ideal rental property. I must say she has been very helpful, very diligent and good at her job. Based on my personal experience dealing with property... Read Full Review
Services : Letting( As a Tenant )Date: 6th Feb 2014
Rebecca, is an excellent agent working with Foxton. Just using this opportunity to commend the effort she has put in so far in trying to get me the ideal rental property. I must say she has been very helpful, very diligent and good at her job. Based on my personal experience dealing with property agencies, Foxton's does stand out as the best to deal with, providing excellent service. Thanks to people like Rebecca who represent the company and has given me this impression, hence the reason for acknowledging. Thank you for the excellent service you have provided so far, your time and patience.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Rebecca was excellent from ...
Share On :
5 Star Review
By : 'Stephanie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TW10
19 Oct 2013
People found this helpful0
Rebecca was excellent from the start. She asked a lot of questions to understand my needs. She called within 24 hours of my online enquiry and organised viewings within 48 hrs. She put a lot of thought into the properties she showed me and in doing so deepened my understanding of the Richmond... Read Full Review
Services : Letting( As a Tenant )Date: 19th Oct 2013
Rebecca was excellent from the start. She asked a lot of questions to understand my needs. She called within 24 hours of my online enquiry and organised viewings within 48 hrs. She put a lot of thought into the properties she showed me and in doing so deepened my understanding of the Richmond letting market. She is bright, positive and enthusiastic. She truly cared about helping me find a home I would be happy in. A joy to work with and I would recommend her to anyone!
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I have been using Foxtons ...
Share On :
5 Star Review
By : 'Mohamed' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : TW9
29 May 2013
People found this helpful1
I have been using Foxtons Estate agent for a number of years and I find there services above excellent, as they always deliver the best marketing service compared to a lot of agents. They always seam to come good on there service from a Landlord point of you. As for my current agent who works there ... Read Full Review
Services : Letting( As a Owner )Date: 29th May 2013
I have been using Foxtons Estate agent for a number of years and I find there services above excellent, as they always deliver the best marketing service compared to a lot of agents. They always seam to come good on there service from a Landlord point of you. As for my current agent who works there Ivanka Modesteva I found her to be very hard working and never have I doubted her capability to rent my property. Thank you Ivanka for your hard work
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
I just wanted to say how very ...
Share On :
5 Star Review
By : 'ABRichmond' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : TW1
8 May 2013
People found this helpful0
I just wanted to say how very pleased I am with the efforts made by Nicola and Katie in finding me a tenant. In fact I am so happy with their professionalism and handling of the process that I am planning to only use Foxtons for my next tenant search. I had also asked two other agents this time and ... Read Full Review
Services : Letting( As a Owner )Date: 8th May 2013
I just wanted to say how very pleased I am with the efforts made by Nicola and Katie in finding me a tenant. In fact I am so happy with their professionalism and handling of the process that I am planning to only use Foxtons for my next tenant search. I had also asked two other agents this time and neither measured up to your guys.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
Recently Jacob Zaccharia ...
Share On :
5 Star Review
By : 'Ms' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : TW5
18 Apr 2013
People found this helpful0
Recently Jacob Zaccharia handled the sale of my property, the success of which would have been made very much more difficult were it not for Jacob's professional management skills.
I am based in Scotland, so it was imperative that I engaged a sales agent who would go that extra mile and who I... Read Full Review
Services : Sales( As a Vendor )Date: 18th Apr 2013
Recently Jacob Zaccharia handled the sale of my property, the success of which would have been made very much more difficult were it not for Jacob's professional management skills.
I am based in Scotland, so it was imperative that I engaged a sales agent who would go that extra mile and who I was able to trust. Jacob earned that trust through regular contact over the progress of the viewings and being a very helpful go-between during the sales process. It seemed that no request was too great and he even arranged for someone to be at the property when I had a clearance company remove some of the furniture. Moreover, he worked between myself and the buyer to ensure the smooth transition of the sale, aiming to keep both parties satisfied.
This is further highlighted by the fact that I entrusted the property key to Jacob rather than the company who managed the property while it was tenanted!
I cannot recommend Jacob highly enough and would not hesitate to use him and the Foxtons group again.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
What a fantastic asset Agne ...
Share On :
5 Star Review
By : 'Jackie' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : TW9
4 Jan 2013
People found this helpful0
What a fantastic asset Agne is to Foxtons in Richmond. Agne has been incredibly professional, supportive and friendly. She made what could have been a stressful experience (searching for and securing a rental propoerty within 3 weeks!) a very straight-forward one!
Agne's work ethic, positive... Read Full Review
Services : Letting( As a Tenant )Date: 4th Jan 2013
What a fantastic asset Agne is to Foxtons in Richmond. Agne has been incredibly professional, supportive and friendly. She made what could have been a stressful experience (searching for and securing a rental propoerty within 3 weeks!) a very straight-forward one!
Agne's work ethic, positive and bright attitude and wonderful persona made myself and my husband warm to her immediately and there are no doubt many more potential teanants who will also benefit from meeting Agne in this capacity.
We would like to commend Agne on her outstanding friendliness, assistance and competency and wish her all the very best for a bright future, which no doubt it will be for her.
The UK's Largest Customer Review Website for the Property Industry
Was this helpful?:
1 - 16 of 16 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 8/30/2017, 5:34:18 AM by allAgents