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    Helen Roxburgh
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    Helen Roxburgh
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Fox & Sons

14 Princes Street Yeovil
Somerset
BA20 1EW

01935388002

Sep 29,2016
Minithumbdown
By:
Sep 29,2016
0 people found
this helpful
From start to finish we had a poor service. Such a shame as the sales pitch at the beginning we were given was second to none! That is where it ended though. From no shows on viewings (with no explanation until chased) lights being left on and door unlocked when leaving a viewing, not being kept informed when they eventually sold our house, rude and unprofessional staff. I even got told that our solicitor was giving us false hope for exchange that day and told that exchange would not happen as ...
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Comment on agent fees
Bad - the amount they charge for the service they provide - shocking!!
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By:
Sep 08,2016
1 people found
this helpful
*found us a lovely tenant. BUT the service behind the scenes is appalling. We had so many issues with Sequence' paperwork; Tenancy Agreements; Inventory (still not seen the final one after 6 weeks, neither has tenant); and we are still trying to sort out the problems where they interefered with our utilites providers against our instructions (they seem to have a quite corrupt relationship with Spark Energy). When you try to sort out problems they just keep asking you if you "... want to ma...
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Comment on agent fees
Fair...... if service was good...... which it wasn't.
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Sales No data
Letting No data



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