No description available.
Fox & Sons

117-118 Western Road Brighton
East Sussex
BN1 2AD

01273 777000
Website not available

Properties for Sale
Properties to Rent

“awful staff...”

Jul 24,2018
Minithumbup
By: 'Siz'
Jul 24,2018
1 people found
this helpful
the staff are the dreadful, they dont know what they are doing and lie the whole time, the worst estate agents I have ever dealt with - simply awful. PLEASE AVOID...
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Comment on agent fees
fees okay but service awful
Was this helpful? Yes

“Excellent customer service...”

Apr 05,2018
Minithumbup
By: 'Sara'
Apr 05,2018
0 people found
this helpful
I was absolutely thrilled with the service I received from Sarah during my rental of a property through a Fox and Sons - she was always polite and helpful. However, the biggest hurdle I find is when leaving a property - I have know agencies ...
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Comment on agent fees
Fees are the same as most places.
Was this helpful? Yes
Feb 22,2018
Minithumbdown
By: 'PJ'
Feb 22,2018
1 people found
this helpful
Staff are not very smart and very untrustworthy - they don't seem to know what they are doing, there are much better options in Brighton for buying and selling...
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Was this helpful? Yes
Feb 20,2018
Minithumbdown
By: 'James'
Feb 20,2018
1 people found
this helpful
Was told we would receive our deposit back after 10workings days. After this did not happen I phoned them, they said they would look into it and call me back. They didn't call me back. I phoned again and further explained my situation. My ...
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Comment on agent fees
Agency fees were ridiculous. Plus they lied to our landlords about who we were just to get us to move into the property
Was this helpful? Yes
Aug 25,2017
Minithumbdown
By: 'Tenant'
Aug 25,2017
1 people found
this helpful
Fairly aggressive telephone manner and not listening to what's being said. Putting words in my mouth and claiming I'd suggested or said something that I hadn't. Forcing a tenant to pay for time in a property before they'd even received the keys is outrageous, but ...
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Comment on agent fees
Extortionate
Was this helpful? Yes
Apr 01,2017
Minithumbup
By: 'Mick'
Apr 01,2017
1 people found
this helpful
Christina has managed my property for over a year and I was delighted by her service. She was always prompt to take action, ensured all work at the property was good value for money and tried to always be fair and reasonable when there was ...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 03,2017
Minithumbdown
By: 'Brighton'
Mar 03,2017
7 people found
this helpful
I can't believe this lot are still in business.. laughable professionalism, most would be better off on a market stall than selling houses !! Along with all thinking they're in with a shout on being cast on the next series of towie, for some beknown reason, ...
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Comment on agent fees
Awful, charge for photos a lie to their customers on a very regular basis
Was this helpful? Yes
Feb 10,2017
Minithumbup
By: 'Alan Hudson'
Feb 10,2017
0 people found
this helpful
Christina is the property coordinator for letting my flat in Brighton, although she is based in Cardiff. She does a phenomenal job of responding to my questions and helping address issues, providing exactly the level of service that I expect for the fees that I ...
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Comment on agent fees
I pay 8% for a full service. I'm happy with that. For someone based outside the UK, it's worth the money.
Was this helpful? Yes
Aug 18,2016
Minithumbdown
By: 'NotHappy'
Aug 18,2016
1 people found
this helpful
I went to this estate agents expecting people that let and sell houses to actually want to happily let and sell them- I was extremely disgusted with the service here and would not recommend. As soon as I walked through the door, no one so ...
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Was this helpful? Yes
Aug 09,2016
Minithumbdown
By: 'Disappointed Customer'
Aug 09,2016
1 people found
this helpful
Very poor service overall. Found a buyer quickly but then did nothing to progress the sale until the buyer started to re-negotiate the price at exchange of contracts. At that point, the agent (commissioned by me to sell the property) seemed to be working for ...
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Was this helpful? Yes
Jul 12,2016
Minithumbup
By: 'Jess'
Jul 12,2016
2 people found
this helpful
Sequence has been a god send for my maintenance issues. Not everything gets sorted straight away but that's part and parcel with renting. Claire was a massive bell and a credit for the company. In terms of fox and sons, initially they were great however ...
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Comment on agent fees
Competatove
Was this helpful? Yes
Jan 05,2016
Minithumbdown
By: 'Tanya'
Jan 05,2016
2 people found
this helpful
We chose to go with the top level, ie most expensive, management fee as we lived in London and we wanted the assurance of Fox and Sons managing all aspects of our property for us. First of all, they are not local - any time ...
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What agent could do to change your mind?
We would never again chose top level fees because you did not earn it, you did not protect our property.
Attached Files
Comment on agent fees
We would never again chose top level fees because you did not earn it, you did not protect our property.
Was this helpful? Yes
Feb 24,2015
Minithumbdown
By: 'mikee22'
Feb 24,2015
1 people found
this helpful
Not straight forward- discrepancy between what they say and what they so, So slow property purchase almost did not proceed, Talk much and do little, Though were good at brokering a mortgage,...
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Was this helpful? Yes
Sep 10,2014
Minithumbdown
By: 'Robert Almond'
Sep 10,2014
2 people found
this helpful
I rented a 2 bedroom flat in shoreham by sea the advertising and communication was ok ,it was just the moving out I left the flat absolutely perfect the landlord even helped in the last bit of cleaning. The landlord she was really pleased in the ...
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Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
64% customers were satisfied with fees 71% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
2 1 2 3 1 0 0 2 0 3

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons, Brighton BN1 2AD

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