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    Claire Brosnan
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    Claire Brosnan
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Fox & Sons

117-118 Western Road Brighton
East Sussex
BN1 2AD

01273 777000

Aug 18,2016
Minithumbdown
By:
Aug 18,2016
1 people found
this helpful
I went to this estate agents expecting people that let and sell houses to actually want to happily let and sell them- I was extremely disgusted with the service here and would not recommend. As soon as I walked through the door, no one so much as lifted their head, let alone greeted me! When I made the first hello I was met with a half arsed 'couldn't be more bothered' Can I help you? As if I had wandered into the wrong cave! I don't usually complain or review things, but the attitude and grot...
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Aug 09,2016
Minithumbdown
By:
Aug 09,2016
0 people found
this helpful
Very poor service overall. Found a buyer quickly but then did nothing to progress the sale until the buyer started to re-negotiate the price at exchange of contracts. At that point, the agent (commissioned by me to sell the property) seemed to be working for the buyer, attempting to get me to drop the price with repeated phone calls over a period of several days that were at times disrespectful and became disruptive to work and day-to-day activities. Not only a failed sale but by far the worst e...
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Jul 12,2016
Minithumbup
By:
Jul 12,2016
2 people found
this helpful
Sequence has been a god send for my maintenance issues. Not everything gets sorted straight away but that's part and parcel with renting. Claire was a massive bell and a credit for the company. In terms of fox and sons, initially they were great however they didn't make it clear about inclusive water and heating not actually being included all year round... Estate agents are rebound for keeping things hidden!! They did me a deal with tenancy fees etc but still managed to get almost £3000...
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Comment on agent fees
Competatove
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Jan 05,2016
Minithumbdown
By:
Jan 05,2016
1 people found
this helpful
We chose to go with the top level, ie most expensive, management fee as we lived in London and we wanted the assurance of Fox and Sons managing all aspects of our property for us. First of all, they are not local - any time a problem occurred, we spoke to a call centre miles away. They sent in a plumber who did such shoddy work we are having to get it redone now, they put a tenant in who blocked up all our windows with tape, filling the place with mildew, and Fox and Sons took no measures to r...
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What agent could do to change your mind?
We would never again chose top level fees because you did not earn it, you did not protect our property.
Comment on agent fees
We would never again chose top level fees because you did not earn it, you did not protect our property.
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Feb 24,2015
Minithumbdown
By:
Feb 24,2015
1 people found
this helpful
Not straight forward- discrepancy between what they say and what they so, So slow property purchase almost did not proceed, Talk much and do little, Though were good at brokering a mortgage,...
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Sep 10,2014
Minithumbdown
By:
Sep 10,2014
1 people found
this helpful
I rented a 2 bedroom flat in shoreham by sea the advertising and communication was ok ,it was just the moving out I left the flat absolutely perfect the landlord even helped in the last bit of cleaning. The landlord she was really pleased in the way I left it, then she tried to fleece me for the deposit, Fox and sons had a firm called proactive inventories who were good and on leaving said everything but 4 little marks on a wall was perfect. Fox and sons ignored me when I asked for help with ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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Letting
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