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Fox & Sons

390C Bitterne Road Bitterne Southampton
Hampshire
SO18 1BY

02380 446724

Jul 06,2016
Minithumbup
By:
Jul 06,2016
0 people found
this helpful
I used Fox & Sons Lettings for the first time recently, previously used a different agent and only had a few viewings on my property, I went on with Fox & Sons and let it within the first week! I couldn't be happier with the service, they kept me updated at all times, I would highly recommend to my friends....
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Apr 02,2015
Minithumbdown
By:
Apr 02,2015
2 people found
this helpful
I used F&S to let a property. The good parts first: they found a tenant quickly, willing to pay the asking price. Now the rest: They lie. Constantly. To landlord and tenants. It's not the odd little white lie here and there, it's constant. Do not trust ANYTHING they say unless you have seen other evidence for it. I got the impression they were so used to doing it that they didn't even realise when they did. They ignore requests, ignore phone calls, don't keep promises. The agent I dealt w...
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Mar 31,2015
Minithumbdown
By:
Mar 31,2015
0 people found
this helpful
I found the whole experience dealing with this company an absolute nightmare. They don't seem to care at all about tenants, and they are disorganized and bias and favorable towards landlords. I understand that Southampton is a landlords paradise but that shouldn't mean that tenants are treated as expendable. Even after the nightmare of the rental period has ended, the torture continues with us trying to negotiate the return of our deposit. One word of advice, if you HAVE TO use this company make...
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Jul 28,2014
Minithumbdown
By:
Jul 28,2014
1 people found
this helpful
Good until contract signed. Several viewings ( unsuitable ) in first 7 days ( cooling off period) nothing for 3 months then 2 viewings where viewers did not enter house..... Details were wrong - even to the end! Photos were changed and poor quality. Every bit of marketing apart from their window was "extra". property valued by manager who within 4 weeks said to lower by £25,000 within a few more weeks suggested lowering by £50 to move to top of searches in Rightmove! Manage...
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Jul 07,2014
Minithumbdown
By:
Jul 07,2014
2 people found
this helpful
Awful estate agent. They constantly lie and in a very blatant manner. The lie about tiny things that don't even need to be lied about, but they also lie about big things too. I hope people read this and avoid the estate agents because they are truly awful people with masses of incompetence....
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Comment on agent fees
I\'m not happy with the fees. Paid over ‚£3000 to be lied to and treated like rubbish. I can\'t believe that they manage to stay in business. They\'re truly despicable people.
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Feb 14,2014
Minithumbdown
By:
Feb 14,2014
4 people found
this helpful
We had a valuation with Fox and Sons in September 2013 and they assured us they could sell our property by the end of the year. In the 4 or so months we were on the market with them, not one viewer walked through the door. The only communication we had a call every few weeks asking us to lower the price. After deciding to take the flat off the market they lost the keys to the property! We chased them everyday for 4 days to ask about the keys. On the 4th day they had been found, but we of course...
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Jun 09,2013
Minithumbdown
By:
Jun 09,2013
9 people found
this helpful
This Company is only interested in people taking out mortgages with them, be warned if you do not use the in house mortgage advisor you will loose the property, and be warned when you are ask for you bank details, she will be taken money out of your account, for her services, which was never explained to me, until I was leaving the branch, all I was told is you\'ve paid of this much today, and it is non refundable. Really not happy with them, told them twice that no savings was in this account...
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What agent could do to change your mind?
They could of told me upfront about there fees and that they would be deducting them from me, at the meeting.
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Oct 26,2012
Minithumbdown
By:
Oct 26,2012
10 people found
this helpful
Rang to arrange a viewing for a property they have had advertised on right move, the agent was only interested in getting me into the branch for a mortgage quote even though I advised on several occasions my mortgage is sorted. After me having to mention the property I was interested for a third time advisor advised there was no point in me even viewing it as they have already accepted a offer even though " I am still welcome to view and make a offer if I wish" Overal tone was pat...
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Mar 11,2011
Minithumbdown
By:
Mar 11,2011
6 people found
this helpful
The category says 'sold'. Well it never came to that. The negotiators let people in to view the property without pointing out any of the details. In other words they were nothing more than door openers! After 3 months still no floor plans appeared. Why would I want to pay ...
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Apr 10,2010
Minithumbdown
By:
Apr 10,2010
6 people found
this helpful
The worst estate agent I have ever used. They have lied from the outset and have been completely incompetent throughout. I have asked for regular updates on my property, but in two months have received ONE phone call from them. They put up a \'For Sale\' sign that looked like it had been scrawled in felt tip pen, and when I complained, they said they would change it. Inevitably, they didn\'t. I would never use this company again. ...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £275,000
  • Max: £275,000

Letting
  • Min: £0
  • Max: £0



Review statistics

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1 1 0 1 0 2 0 1 0 4

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