No description available.
Fox & Sons

33 Havelock Road Hastings
East Sussex
TN34 1BE

01444 810133

Sep 19,2016
Minithumbdown
By:
Sep 19,2016
0 people found
this helpful
Terrible service, many basic errors with property details, tried to push sale through way below sale price. Did not explain fees in an honest way and cost more than expected. When I complained they closed ranks and put responsibility on me. If you must use these people check you know what you are getting into very carefully, they are incompetent and do not admit their mistakes....
read full review
Comment on agent fees
Bad, cost more than anticipated because they were not transparent.
Was this helpful? Yes
Jul 11,2016
Minithumbdown
By:
Jul 11,2016
0 people found
this helpful
Absolute disgrace! They are signing the agreement on the day when you move in, until then they may and they often do CHANGE EVERYTHING THEY LIKE, like (in my case) date of when I actually moved in. They charge £450 fees (for a single tenant without guarantor) up front for doing absolutely NOTHING AT ALL, and then put you on mines like making a deal with rubbish energy supplier on your behalf and giving your personal details to some crappy broadband supplier as well, what you can opt-out fr...
read full review
What agent could do to change your mind?
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Comment on agent fees
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Was this helpful? Yes
Dec 16,2015
Minithumbdown
By:
Dec 16,2015
2 people found
this helpful
Began renting a property through fox and sons in April 2015. The rates for admin fees and referencing are ridiculously high for the shockingly poor service they offer! The flat we were renting was £410 pcm, and yet the total we needed to pay out to move in was £1450! that is for one months rent a randomly priced £525 for a deposit and £525 for ill defined fees! Problems began to mount very quickly after we moved in! Such as a severe leak in the living room bay window,...
read full review
Comment on agent fees
property is worth nothing at all in current state, it should not be rented out.
Was this helpful? Yes
Dec 15,2015
Minithumbdown
By:
Dec 15,2015
0 people found
this helpful
We arranged with the Hastings office to view a flat on Saturday at12:15. After waiting until 12:30 we rang the office. They said they had been trying to contact us as they hadn't received the keys yet. ( so why advertise it?). We made another appointment for today, Monday at 17:45. We rang to confirm at 16:30(after Saturday's waste of time and guess what! They had been trying to contact us because the property had been let today. No missed calls, no texts, no bad reception areas. An estate agent...
read full review
Was this helpful? Yes
Jul 31,2015
Minithumbdown
By:
Jul 31,2015
1 people found
this helpful
So Fox and sons have handled a property of ours for around two years. we initially rented out and are now trying to sell. I should also mention that they handled the purchase of our current home and its subsequent remortgage without a hitch but this is clearly due to the mortgage adviser, Andrew Titherly, being responsible for both of these transactions. The rest of the staff are incompetent and I wouldn't trust any of them with a paper clip. When we started to look to rent out our old propert...
read full review
What agent could do to change your mind?
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
Comment on agent fees
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
Was this helpful? Yes
Nov 09,2014
Minithumbdown
By:
Nov 09,2014
2 people found
this helpful
The staff are extremely rude & uninformed, local knowledge is zero. inspection reports were poorly written & made very little sense. Didn't pass on very reasonable requests from an excellent tenant, failed to arrange small repairs. However, were able to push the monthly invoice into the realms of day light robbery. Took weeks to transfer rent into the landlords account. To be avoided at all costs....
read full review
What agent could do to change your mind?
Replied to correspondence, answered the phone, called back. Treated an excellent tenant with respect. Paid rent into landlords account in days, rather then weeks.
Comment on agent fees
I took the property to a new agent, who rented within a month for 675
Was this helpful? Yes
Apr 03,2014
Minithumbdown
By:
Apr 03,2014
2 people found
this helpful
Just to organise for a Fox & Sons agent to value my house took four phone calls as no one there seems to ever pick up the phone or return messages. When I finally organised for someone to value my house, they were late as they'd taken down the wrong address and then didn't bother to call me with a valuation. Three days later, I called THEM and was dealt with by by a extremely rude agent who told me it wasn't his fault that I didn't get their message and had quite an argumentative, cocky ...
read full review
What agent could do to change your mind?
Acted in a more professional manor, half the people I spoke to there (when they picked up the phone) sounded like they were selling used cars and have no sense of customer service.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 0% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £93,000
  • Max: £93,000

Letting
  • Min: £0
  • Max: £0



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 1 0 3 0 1 0 0 0 2

Job vacancies

Please see a list of jobs available

Fees

No fees set.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons, Hastings TN34 1BE

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours


Find the Best Agent to
Buy, Sell or Rent Property



.