Hastings, TN34
2.8/5, 20 reviews
40% recommended
83% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
44% lettings fee satisfaction
No company information

Opening Hours
Address

Fox & Sons
33 Havelock Road
Hastings
East Sussex
TN34 1BE
01444 810133

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 67% £93,000 £325,000
Lettings 0% 44% £410 £800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
2 2 3 4 3 1 0 1 0 4
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Excellence in abundance...”

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Mar 24,2021
Minithumbup
By: 'Michele'
Mar 24,2021
0 people found
this helpful
The experience of finding a new flat to rent to call home had been such an exciting and happy one due to the help, knowledge and professionalism. The warmth and friendliness made us feel extremely well looked after. Nothing seemed too much and contact was ...
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“Very efficient sold very quickly agents very ......”

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Mar 24,2021
Minithumbup
By: 'Rosemary'
Mar 24,2021
0 people found
this helpful
Very efficient sold very quickly agents very polite. Happy with valuation and price. Only negative was Alex pushing for us to use there Solicitors which we did not want to do. Even tried to say we had signed up to use them which we had ...
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“Callum Excellent Estate Agent...”

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Mar 24,2021
Minithumbup
By: 'sarah'
Mar 24,2021
0 people found
this helpful
Callum at Fox and Sons was a pleasure to have as my estate agent. He guided me throughout the whole process . His knowledge and advice was exceptional.I felt i could trust him as he was open and honest. He kept in contact every step ...
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“I have found every member of staff I've dealt......”

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May 18,2020
Minithumbdown
By: 'Rachel'
May 18,2020
0 people found
this helpful
I have found every member of staff I've dealt with in person and on the phone have been extremely efficient, professional and extremely courteous, an understanding and flexible approach during these current life events have been so very appreciated by me! Particular thanks to Lauren ...
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“Don't waste your money....”

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Mar 12,2020
Minithumbdown
By: 'Mark'
Mar 12,2020
2 people found
this helpful
Where to start with these clowns. Appointed them to sell building land. They took photos of someone else's land that was no where near the property and I had to correct them before they published. In the odd 6-7 months they were marketing, they got ...
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“Very aggressive staff....”

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Jan 06,2020
Minithumbdown
By: 'Louise'
Jan 06,2020
0 people found
this helpful
Very aggressive staff. We were interested in viewing one of their properties for sale. The member of staff we spoke to wouldn't take no for an answer regarding a valuation and marketing of my property. In the end we agreed an appointment just to stop ...
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“More to feel comfortable lorna was very knowledgeable and helpful throughout the afternoon....”

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Jun 09,2019
Minithumbup
By: 'Natalie'
Jun 09,2019
0 people found
this helpful
Fox's and son sales has been the best agent I have used from the minute I called lorna did not only offer to show me the house I was calling about but also explained about all the other ones that fit what I was looking ...
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Comment on agent fees
Really good
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“First class staff...”

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Sep 12,2018
Minithumbup
By: 'Eileen'
Sep 12,2018
0 people found
this helpful
I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. Well ...
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Comment on agent fees
Good
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“Molly Newman Cardiff Office...”

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May 17,2018
Minithumbup
By: 'Roger'
May 17,2018
1 people found
this helpful
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating your ...
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Comment on agent fees
Good
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“We are extremely happy that we have Molly back looking ......”

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Feb 01,2018
Minithumbup
By: 'Amanda'
Feb 01,2018
1 people found
this helpful
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done! We have been moved around between agents having a different one for each property which didn't make sense and didn't work for ...
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Comment on agent fees
Good
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“Very sceptical about the intentions of this estate agent. We ......”

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Jul 01,2017
Minithumbdown
By: 'Never'
Jul 01,2017
6 people found
this helpful
Very sceptical about the intentions of this estate agent. We had a very poor and bad experience trying to buy a property with them. We felt forced in to the £1k buyers incentive, despite already having a mortgage in principle. When the sale fell through ...
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“I couldn't recommend highly enough!!! The service I received from ......”

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May 29,2017
Minithumbup
By: 'Very'
May 29,2017
1 people found
this helpful
I couldn't recommend highly enough!!! The service I received from fox & sons Hastings was unparalleled, after being on the market with other agents for 6 months fox & sons assured me it wasn't my house that was the problem but the marketing I was currently getting. I ...
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Comment on agent fees
Very competitive rates with great marketing packages available. Not the cheapest agent but I definitely feel they was worth every penny.
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“Do not under any circumstances use fox and sons to ......”

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Feb 10,2017
Minithumbdown
By: 'Bruce'
Feb 10,2017
5 people found
this helpful
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management fee....
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Comment on agent fees
As they do ABSOLUTELY nothing, they should not have any fees.
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“Terrible service, many basic errors with property details, tried to ......”

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Sep 19,2016
Minithumbdown
By: 'Ip'
Sep 19,2016
3 people found
this helpful
Terrible service, many basic errors with property details, tried to push sale through way below sale price. Did not explain fees in an honest way and cost more than expected. When I complained they closed ranks and put responsibility on me. If you must use ...
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Comment on agent fees
Bad, cost more than anticipated because they were not transparent.
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“Absolute disgrace! They are signing the agreement on the day ......”

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Jul 11,2016
Minithumbdown
By: 'annoyed-tenant'
Jul 11,2016
3 people found
this helpful
Absolute disgrace! They are signing the agreement on the day when you move in, until then they may and they often do CHANGE EVERYTHING THEY LIKE, like (in my case) date of when I actually moved in. They charge £450 fees (for a single tenant without ...
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What agent could do to change your mind?
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Attached Filesnbsp;
Comment on agent fees
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
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“Began renting a property through fox and sons in April 2015. ......”

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Dec 16,2015
Minithumbdown
By: 'hastings1992'
Dec 16,2015
6 people found
this helpful
Began renting a property through fox and sons in April 2015. The rates for admin fees and referencing are ridiculously high for the shockingly poor service they offer! The flat we were renting was £410 pcm, and yet the total we needed to pay out to move ...
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Comment on agent fees
property is worth nothing at all in current state, it should not be rented out.
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“We arranged with the Hastings office to view a flat ......”

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Dec 15,2015
Minithumbdown
By: 'Paul'
Dec 15,2015
3 people found
this helpful
We arranged with the Hastings office to view a flat on Saturday at12:15. After waiting until 12:30 we rang the office. They said they had been trying to contact us as they hadn't received the keys yet. ( so why advertise it?). We made another appointment for ...
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“So Fox and sons have handled a property of ours ......”

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Jul 31,2015
Minithumbdown
By: 'Toby'
Jul 31,2015
5 people found
this helpful
So Fox and sons have handled a property of ours for around two years. we initially rented out and are now trying to sell. I should also mention that they handled the purchase of our current home and its subsequent remortgage without a hitch but ...
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What agent could do to change your mind?
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
Attached Filesnbsp;
Comment on agent fees
Really really high for very little. We paid for full management and I ended up doing all the work anyway!!!
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“The staff are extremely rude & uninformed, local knowledge is zero. ......”

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Nov 09,2014
Minithumbdown
By: 'Landlord'
Nov 09,2014
4 people found
this helpful
The staff are extremely rude & uninformed, local knowledge is zero. inspection reports were poorly written & made very little sense. Didn't pass on very reasonable requests from an excellent tenant, failed to arrange small repairs. However, were able to push the monthly invoice into the realms ...
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What agent could do to change your mind?
Replied to correspondence, answered the phone, called back. Treated an excellent tenant with respect. Paid rent into landlords account in days, rather then weeks.
Attached Filesnbsp;
Comment on agent fees
I took the property to a new agent, who rented within a month for 675
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“Just to organise for a Fox & Sons agent to value ......”

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Apr 03,2014
Minithumbdown
By: 'Lcuy'
Apr 03,2014
4 people found
this helpful
Just to organise for a Fox & Sons agent to value my house took four phone calls as no one there seems to ever pick up the phone or return messages. When I finally organised for someone to value my house, they were late as they'd ...
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What agent could do to change your mind?
Acted in a more professional manor, half the people I spoke to there (when they picked up the phone) sounded like they were selling used cars and have no sense of customer service.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons, Hastings TN34 1BE


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