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    Simon Benson
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    Carol Dowle
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Fourlet

64 Gowthorpe Selby
North Yorkshire
YO8 4EA

01757 29100

Mar 05,2015
Minithumbdown
By:
Mar 05,2015
1 people found
this helpful
Since ceasing our tenancy as we moved into our own home, we have had very rude and inefficient service from Fourlet, they take a long time to respond to queries and are very unfriendly in correspondence. A big disappointment and I would not recommend them to any tenant....
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Was this helpful? Yes
Oct 22,2014
Minithumbup
By:
Oct 22,2014
1 people found
this helpful
I have been very satisfied using Fourlet as an agency to look after my property and find tenants. They are prompt and efficient when communicating with me, regular and on time with inspections. The rent payments and email statements are always on time and correct. They are obliging in sorting out repairs and maintenance issues. I certainly would recommend them to look after any rented property. I have always found them pleasant and courteous to deal with....
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Comment on agent fees
Acceptable and on a par with other local agencies.
Was this helpful? Yes
Sep 17,2014
Minithumbdown
By:
Sep 17,2014
1 people found
this helpful
I would like to Echo the points made by the previous tenants, staff I found at times to be unhelpful and communication was on most occasions poor (had someone turn up to view our property at tea time, with no prior warning) as the other tennants have said we found points highlighted on checkout that weren't down to us, however we were luckily enough to win our dispute as we had detailed dated picturesfrom the day we moved in (a must for all tennants!) I would say they are far from the best a...
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What agent could do to change your mind?
Work on communication and manners. Keep a better check on paperwork
Was this helpful? Yes
Aug 28,2014
Minithumbup
By:
Aug 28,2014
2 people found
this helpful
Everyone at fourlet, we're very friendly and helpful throughout my 3 years in my rented property. Any queries I had got resolved straight away. I have rented 3 property in the past but fourlet is the best company I have used. I was recommended fourlet to anyone....
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Was this helpful? Yes
Jun 17,2014
Minithumbup
By:
Jun 17,2014
4 people found
this helpful
Speaking as a landlord, and looking firstly at the general before turning to the specific, it's often more a question of good and bad tenants rather than good and bad letting agents ยขรขโ€šยฌรขโ‚ฌล“ but obviously a letting agent has a good deal of involvement in finding the right tenants, so there is often a correlation for landlords rating their agent based on the tenants they find, and how quickly they find them. That said, there's still always an element of the unknown relating to how individ...
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Was this helpful? Yes
May 29,2014
Minithumbup
By:
May 29,2014
3 people found
this helpful
Treated like an individual no request too much. Excellent service. Very customer orientated. Great communication throughout. Would highly recommend using this letting agent!...
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Was this helpful? Yes
May 22,2014
Minithumbdown
By:
May 22,2014
2 people found
this helpful
Absolutely shocking! But let's start with a positive I did managed to encounter one lovely member of staff who completed the mid tenancy check unfortunately that is it for the positives! We viewed a property and thought it was pretty perfect, we asked outright about fees and decided to go ahead, the process from us paying for the checks to us getting a move in date dragged and dragged, it was over two weeks which in my experience is a stupidly long amount of time! When we finally receive our ...
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What agent could do to change your mind?
More staff training is required amongst other things, Eden and Simon in particular need to brush up on their customer service skills.
Was this helpful? Yes
Apr 17,2014
Minithumbdown
By:
Apr 17,2014
1 people found
this helpful
I called to enquire about a property, took several attempts to get through, when I finally did the staff member said they would arrange a time with current tenants and call back, they took my details and some basic information and i awaited their call. I received no such call, called back again 2 days later, and was told by staff they had no record of me calling before and the house was now under offer and I cannot view, I asked about any other properties in the area only to be questioned on my ...
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What agent could do to change your mind?
To educate their staff on how to speak to customers, and call back when they say they will rather then playing dumb.
Was this helpful? Yes
Areas covered
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  • Sales
  • Lettings
  • Block Management
  • Surveys
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Simon Benson - upload your photo Simon Benson
1 reviews

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Eden Dugan - upload your photo Eden Dugan
1 reviews

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Lettings
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Sean Duggan - upload your photo Sean Duggan
1 reviews

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Carol Dowle - upload your photo Carol Dowle
0 reviews

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