• Sally Beard
    Sally Beard
  • Ellen Hamilton
    Ellen Hamilton
  • Amanda  Gallie
    Amanda Gallie
  • upload your photo
    Veronika Misinska
  • Linda Burns
    Linda Burns
  • Laura Beard
    Laura Beard
  • claim your profile
    Margaret Coulter
  • Taryn Brown
    Taryn Brown
  • Dawn Blackwood
    Dawn Blackwood
  • claim your profile
    Anne
  • Linda Thomson
    Linda Thomson
  • Marion Keenan
    Marion Keenan
  • claim your profile
    Joe
  • Stacey Carmichael
    Stacey Carmichael
  • Leanne Drummond
    Leanne Drummond
  • Gemma Watson
    Gemma Watson
  • Caroline Macpherson
    Caroline Macpherson
  • Annie Dunlay
    Annie Dunlay
  • Karen Duncan
    Karen Duncan
  • Gemma McFarlane
    Gemma McFarlane
  • Anne Hanrahan
    Anne Hanrahan
  • Stephanie Simpson
    Stephanie Simpson
  • Leanne Helm
    Leanne Helm
  • Pamela Davren
    Pamela Davren
  • Andrew Scott
    Andrew Scott
Fineholm is one of the leading property managers, letting and estate agents across Scotland’s central belt. We have 40 years experience in the property market and offer high quality property management services, buy to let advice, property acqusition and estate agency services. We manage thousands of properties across Glasgow and Edinburgh, and can help you find your dream hom or acquire a fantastic buy to let investment.
Fineholm

114 Union Street Glasgow
Glasgow City
G1 3QQ

0141 221 7993

Nov 24,2016
Minithumbup
By:
Nov 24,2016
Featured Review
0 people found
this helpful
Taryn was very helpful throughout the entire process. He answered all my questions himself whenever possible and if he had to find out information from someone else he did so quickly and got back to me as swiftly as he could....
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Comment on agent fees
No fees
Was this helpful? Yes
Nov 17,2016
Minithumbup
By:
Nov 17,2016
Featured Review
0 people found
this helpful
I've only been renting for about a week but had a few maintenance issues upon moving in. Stacey has been so helpful and efficient, as well most of the team I've dealt with, and it has been such a breath of fresh air compared to other letting agencies. Based on my experiences so far I would highly recommend Fineholm....
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Comment on agent fees
Standard
Was this helpful? Yes
By: Stacey
Nov 17, 2016
View all comments (1)
Hi Jenna, many thanks for your kind review.....
Nov 07,2016
Minithumbup
By:
Nov 07,2016
Featured Review
0 people found
this helpful
Extremely happy with the service provided by Fineholm. They were totally professional and efficient from start to finish. Nothing was too much trouble in assisting us and they certainly went that 'extra mile'. A real pleasure to deal with and would highly recommend this organisation....
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Comment on agent fees
Very reasonable indeed
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Oct 28,2016
Minithumbup
By:
Oct 28,2016
Featured Review
0 people found
this helpful
While our letting process involved setbacks and a few hurdles to overcome Taryn was excellent in helping us each step of the way. He broke down the process we had to go through into easy to follow steps which made the entire thing much easier to understand and quicker to complete and I would recommend him to any other would be letters....
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
Featured Review
0 people found
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Taryn was very prompt and professional during the whole process, which was very reassuring for us been first time tenants in the UK....
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Nov 05,2016
Minithumbdown
By:
Nov 05,2016
0 people found
this helpful
Fineholm's system for organising maintenance and repairs is slow and completely inadequate. We feel abandoned by them when we need something urgently. Since moving to this property it has taken two months to get hot water and we have been left for a month with out a fridge. We were ignored and pushed aside, leaving no options for storing food other than the windowsill. I hope they can listen more to the needs of the tenants rather than sending one repairman a week. I feel we are not being too de...
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Comment on agent fees
I don't understand what they are being paid for.
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
My daughter recently took up a tenancy through Fineholm and I wanted to thank Taryn for all his help and assistance throughout the process. The experience was very professional and everything was done in a timely and efficient manner. Post move in there were a few minor issues with the flat which have been agreed and sorted very quickly and with absolutely no fuss. Thanks to Stacey for her help with these and her ongoing support. Tim....
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By: Stacey
Oct 27, 2016
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Thank you very much for your kind comments.....
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Taryn and all the Fineholm agency is really helpful, friendly and well experienced! He answers my questions and help me with the new flat by Fineholm!! I really apprraciate his communication and his experience!! I filly recommend Taryn and the whole Fineholm tram!...
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Oct 24,2016
Minithumbup
By:
Oct 24,2016
0 people found
this helpful
The staff at FineHolm have always been helpful and easy to contact, but recently Taryn helped work through a few questions and concerns I had. Within 2 hours we had sorted all my questions with the landlord and approved all the changes I was looking for. I was kept in touch every step of the way and overall it was excellent customer service!...
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By: taryn
Oct 24, 2016
View all comments (1)
thank you very much for your kind words and i was more than happy to help you.....
Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
My husband and I came to the Glasgow Branch to review our new tenancy with Fineholm. Everyone was very polite and welcoming. We were seen very promptly by Linda and Annie. Annie was very knowledgeable and made sure we had all the info we needed as we signed the lease to our new rented property. Annie was also very friendly and made us feel welcome. We are very happy with how smoothly the whole process went and everything was easy to understand....
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By: Annie
Oct 14, 2016
View all comments (1)
Hi Emma, thank you for your lovely comments, it was lovely to meet you both and a pleasure to conduct your move in this week. We hope you settle in well and wish you all the best in your new home. Kind Regards Annie & Linda.....
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
We have had a rental flat in Central Glasgow with Fineholm for a number of years all of which was dealt with extremely professionally. We then decided to sell our property which Fineholm dealt with expertly from start to finish. Thanks to Laura, Caroline and the team for a fantastic service....
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Comment on agent fees
Agents fees were fairly standard and well worth it for quality service provided.
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By: Laura Beard
Oct 11, 2016
View all comments (1)
Dear Mr Barrs, thank you so much for posting this review, it is much appreciated. We are very pleased that the sale has finally gone through. Kind regards Laura....
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
I recommend Taryn Brown as an agent. I found him extremaly helpful with issues I had. He answers emails within minutes and always finds a solution. He gives great advice for both tenant and landlord. Just wish he smiles a bit more :)...
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Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
I have recently moved into a flat rented through Fineholm and i had 2-3 maintenance issues in the first 2 months. I received an excellent service from Stacey. I am impressed with the speed and the accuracy of all her replies in our communication as usually communication is the biggest problem when dealing with property agents. All problems were fixed without any assistance from myself. Many thanks to Stacey for all the assistance. I would definitely recommend her as a property agent....
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By: Stacey
Oct 12, 2016
View all comments (1)
Many thanks for your kind review its much appreciated.....
Oct 06,2016
Minithumbup
By:
Oct 06,2016
0 people found
this helpful
Linda is a great example of what good customer service should be. She is always soooo helpful when I need something related to the maintenance of our flat. Such a wonderful and positive person as well. I loved the communication with her. Therefore, I would definitely recommend her to anyone who may need her services. Thanks Linda for all your help :)...
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Comment on agent fees
Fees N/A for this service
Was this helpful? Yes
Oct 03,2016
Minithumbup
By:
Oct 03,2016
0 people found
this helpful
Leanne and Stacey worked together quickly and efficiently to ask our landlord to purchase a dehumidifier for our flat. This was very important to us since my flatmate and I have both suffered respirator problems in the past and feared that continuous exposure to mould could be harmful in the long run....
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By: Stacey
Oct 03, 2016
View all comments (1)
Hi Morika, thank you for your comments.....
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Thanks for helping me to find my comfy flat.Overall it was a smooth and pleasant experience .Fast replies over mail, very friendly and helpful. Would definitely recommend.Thank you Taryn....
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Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Exceptional,first class and unbelievable service and advice from Taryn and Annie, for what has been a truly stressful time for our family,I cannot thank you both enough for all your help and professionalism in helping us lease our new home and what a Fine Holm it is tooooooo! Γ°ΕΈΛœβ‚¬ We appreciate all that you have done for us,what a fantastic team you have at Union St, Glasgow...
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Comment on agent fees
Worth every penny if not more!
Was this helpful? Yes
By: Annie
Sep 19, 2016
View all comments (1)
Thank you for posting such a lovely review Izzy! Both Taryn and I are delighted that you were happy with the service provided and we wish you and your family all the best in your new home.......
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
Taryn has been very helpful during the processing of renting my flat. He kept me always updated and everything was dealt smoothly and efficiently....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 19,2016
Minithumbup
By:
Sep 19,2016
0 people found
this helpful
I have been dealing with Taryn regarding my property for a few weeks now and during the full process, he kept me fully informed in what was happening. I couldn't ask for a better representative from Fineholm than Taryn. Great customer experience. Thank you again! Complete 5* treatment....
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Comment on agent fees
N/A
Was this helpful? Yes
By: taryn
Sep 19, 2016
View all comments (1)
Thanks Becky and hope you enjoy your stay at Cessnock Rd....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
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By: Laura Beard
Sep 07, 2016
View all comments (1)
Dear Libby, thank you for posting such a lovely review, we are delighted everything went smoothly. Kind Regards Laura....
Sep 07,2016
Minithumbup
By:
Sep 07,2016
0 people found
this helpful
Excellent service from the team at Fineholm who have let my property for 3 years then handled its marketing and sale. Great communication by email and there was always someone available to discuss any issues by phone. Caroline and Laura were both incredibly helpful in organising the marketing and sale, hard working and professional. I would not hesitate to recommend Fineholm to prospective landlords or sellers....
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Was this helpful? Yes
Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
We have a number of student lets in England, and bought a property in Glasgow's West End as an existing HMO, with a view to one of our children taking it on when he went into his second year, buying it on the last day before the additional 3% levy came into force. The conduct of Sally and the sales team made for a very easy purchase, at a time when I know many agents were deluged with work. Subsequently, the management service has been exemplary, and with only one slight problem with the appli...
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Comment on agent fees
I cannot believe how the level of service exceeds the level of fees.
Was this helpful? Yes
By: Sally
Sep 01, 2016
View all comments (1)
Thanks so much, really appreciated!....
Aug 24,2016
Minithumbup
By:
Aug 24,2016
0 people found
this helpful
Fineholm were able to organise an early key pick up for us. We then rented a flat from them for a year. All maintenance issues were delt with promptly. The procedure of returning the deposit was the fairest I've had from any of the letting agents I have ever used. They do appreciate a well cared for property and will not fleece you of your deposit if you return the property in good order. It was a nice change from most landlords who will try to take the deposit anyway....
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Comment on agent fees
They seem in line with the usual cost of things.
Was this helpful? Yes
By: Sally
Aug 24, 2016
View all comments (1)
Thanks Jennifer, yoru comments are really appreciated !....
Aug 12,2016
Minithumbup
By:
Aug 12,2016
0 people found
this helpful
Both Leanne and Stacey have been very polite, friendly and helpful. There was a slight communication break down between the tenants and Fineholme recently when the tenants clearly requested staff not to use a certain lock on the flat door as they do not have a key for it. Unfortunately this was not communicated across the Fineholme team which lead to the tenants being locked out of their own home. Staff also requested tenants to cut keys for them when they lost the keys in the first place. Some ...
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Comment on agent fees
N/A
Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Fantastic service and support - my property was listed and sold within 4 weeks. The team at Fineholm took care of everything with minimum impact on my life. They kept me fully informed in terms of viewings and feedback....
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Comment on agent fees
The fees were more than value for money and Fineholm were proative in offering me a cost effective marketing package.
Was this helpful? Yes
By: Caroline Macpherson
Aug 08, 2016
View all comments (1)
Thank you for your review Matt. It was a pleasure working with you and hope to be of assistance to you again in the future.....
Aug 04,2016
Minithumbdown
By:
Aug 04,2016
2 people found
this helpful
This is the worst agency I have ever rented from with absolutely appalling customer service - there is a huge lack of communication between the staff so the tenant is always the first to blame for everything, there are hidden fees that are not mentioned when signing the contract, they treat tenants as cash cows and believe me when I say they will find a way to keep your deposit - they won't "notice" broken furniture when giving you the keys but they will notice a tiny scratch on that b...
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Was this helpful? Yes
By: Sally
Aug 10, 2016
View all comments (1)
Sarah I am sorry that you are dissatisfied with our service. I understand that you chose not to dispute the findings with the independent adjudication service which is open to all tenants who feel there deposit is being unfairly witheld. We have no hidden fees whatsoever which are charged to tenants. All are clearly disclosed in the documentation given to you. Sally@fineholm.co.uk....
Aug 04,2016
Minithumbup
By:
Aug 04,2016
0 people found
this helpful
Taryn was very patient and helpful in helping us go through the process of getting the flat. Some forms and references took a little long getting back to him, but he made no fuss about it. He kept us well informed, was quick with emails and overall pretty great....
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By: taryn
Aug 04, 2016
View all comments (1)
Thank you very much for the kind review, it was a pleasure.....
Aug 03,2016
Minithumbup
By:
Aug 03,2016
1 people found
this helpful
Taryn has been a great help as I panic and email a lot asking silly questions. He has responded very quickly and politely and I am impressed with his haste in getting things done! Hopefully this continues if I have any problems throughout my lease in the new flat....
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Comment on agent fees
Good
Was this helpful? Yes
Jul 28,2016
Minithumbup
By:
Jul 28,2016
0 people found
this helpful
Taryn has been helpful and quick to repond to us as Landlords, providing essential good communication. This gives us confidence in the often fraught letting process...
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By: taryn
Jul 28, 2016
View all comments (1)
Hi, thank you for the review, i am glad we could help you find tenants for Rupert Street, thanks again.....
Jul 27,2016
Minithumbup
By:
Jul 27,2016
0 people found
this helpful
We have always had fantastic service from fineholm and in particular Stacey and Leanne. Any issues we've ever had have been resolved quickly and to a high standard. We also had a complaint put in against us regarding our dog barking. Leanne was fantastic when I explained she is having pain issues and was really understanding. Thanks for a great service guys...
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Was this helpful? Yes
By: Sally
Aug 08, 2016
View all comments (1)
Thanks very much for you comments- its great to get feedback and I'm delighted that you were happy with the service!....
Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Communication with letting agencies when trying to rent/buy a property is probably the trickiest part of the process but Taryn made this really easy, clear and accurate. Excellent communication and interpersonal skills! Apart from the accuracy, it's also remarkable to mention that he replies to all mails almost immediately and in a way that calms the customer during an always quite stressful process! I highly recommend Taryn! He has done a great job! Keep it up!...
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Was this helpful? Yes
By: taryn
Jul 25, 2016
View all comments (1)
Hi, Thank you very much for the review, i am glad i was able to make it a msooth process for you and hope you enjoy your stay at Renfield Street....
Jul 21,2016
Minithumbup
By:
Jul 21,2016
0 people found
this helpful
I leased a flat for 15 months through Fineholm and I commend their straightforward professional work and prompt approach to communication and maintenance. Many thanks, Stuart...
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By: Karen
Jul 21, 2016
View all comments (1)
Thank you for your review Stuart....
Jul 18,2016
Minithumbup
By:
Jul 18,2016
0 people found
this helpful
I have been a landlord with Fineholm for 3 years and dealt with Marion, (who has recently left). Over this time, she has been very efficient in her communication, understanding and a pleasure to deal with. Recently, my property has been handled by Taryn who has been quick to get to know my type of property, and who it would suit. He has answered all my emails promptly and has kept me up to date in the rental process. I appreciate his professionalism and the efficient service he also has provided...
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By: taryn
Jul 25, 2016
View all comments (1)
Hi Valerie, i am glad we managed to get a tenant of the quality you undoubtedly seek into Hazelden Park and glad you found that we did a good job for you.....
Jul 12,2016
Minithumbup
By:
Jul 12,2016
0 people found
this helpful
Expensive but good service from a landlord point of view and also from a seller point of view. Great help from the sales team Caroline and Laura but also from others dealing with the rental side of things. Billing etc prompt. Prompt correspondence by email and telephone....
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By: Laura Beard
Jul 12, 2016
View all comments (1)
Dear Millia, thank you for your review we are pleased to hear that you were happy with both the sale and let of your property. Kind regards Laura....
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Taryn is amazing with perfect work ethics, responding in no time to all queries n emails. He was able to assist me with document guidance and also helped me with areas in Glasgow as I was new to this place .I wish him all the luck and success ahead. I am sure he is going to bring a lot of good name to any organisation he is out up with....
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By: taryn
Jul 13, 2016
View all comments (1)
Thank you so much for your review and your psotive words about me and Fineholm....
Areas covered
  • G1
  • All G postcodes
  • G2
  • All ML postcodes
  • G3
  • G4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 74% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£46,000
  • Max: Β£212,000

Letting
  • Min: Β£0
  • Max: Β£212,000

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
73 7 109 53 15 0 0 0 5 4
Sally Beard Sally Beard
Director
20 reviews

About Sally I oversee all aspects of Fineholm's (generally!) smooth running in the Glasgow lettings office which for me, involves letting and managing property in Glasgow and the surrounding areas, giving advice View full profile
Ellen Hamilton Ellen Hamilton
11 reviews

About Ellen No description set View full profile
Amanda  Gallie Amanda Gallie
Maintenance manager
5 reviews

About Amanda No description set View full profile
Veronika Misinska - no image available Veronika Misinska
Accounts Assistant
0 reviews

About Veronika No description set View full profile
Linda Burns Linda Burns
6 reviews

About Linda No description set View full profile
Laura Beard Laura Beard
11 reviews

About Laura No description set View full profile
Margaret Coulter - upload your photo Margaret Coulter
1 reviews

About Margaret No description set View full profile
Taryn Brown Taryn Brown
Property Manager
66 reviews

About Taryn No description set View full profile
Dawn Blackwood Dawn Blackwood
6 reviews

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Anne  - upload your photo Anne
4 reviews

About Anne No description set View full profile
Linda Thomson Linda Thomson
Maintenance Manager
7 reviews

About Linda No description set View full profile
Marion Keenan Marion Keenan
6 reviews

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Joe  - upload your photo Joe
1 reviews

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Stacey Carmichael Stacey Carmichael
Maintenance Manager
17 reviews

About Stacey No description set View full profile
Leanne Drummond Leanne Drummond
3 reviews

About Leanne No description set View full profile
Gemma Watson Gemma Watson
Maintenance Manager
7 reviews

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Caroline Macpherson Caroline Macpherson
11 reviews

About Caroline No description set View full profile
Annie Dunlay Annie Dunlay
Lease Negotiator
6 reviews

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Karen Duncan Karen Duncan
Property Manager
6 reviews

About Karen No description set View full profile
Gemma McFarlane Gemma McFarlane
4 reviews

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Anne Hanrahan Anne Hanrahan
1 reviews

About Anne No description set View full profile
Stephanie Simpson Stephanie Simpson
0 reviews

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Leanne Helm Leanne Helm
8 reviews

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Pamela Davren Pamela Davren
0 reviews

About Pamela No description set View full profile
Andrew Scott Andrew Scott
0 reviews

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David Ellis David Ellis
1 reviews

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Stephanie McMillan Stephanie McMillan
0 reviews

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Lee Anne Reid Lee Anne Reid
Senior Account Manager
0 reviews

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Caroline Kelly Caroline Kelly
0 reviews

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Sharon Wills - no image available Sharon Wills
0 reviews

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Matt  - upload your photo Matt
1 reviews

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Louise Crofton - upload your photo Louise Crofton
1 reviews

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Job vacancies

Please see a list of jobs available

Fees

We offer 3 different levels of service to our landlords - Contact us for fees...





Let only (for the hands on landlord) appraisal, marketing, lease preparation, regulation advice and first month rent and deposit collection



Rent Collection (for the middle of the road landlord) - appraisal, marketing, lease preparation, regulation advice and rent collection and chasing



Full Management (the completely hassle free approach)- appraisal, marketing, lease preparation, regulation advice, rent collection, inspection and full maintenance

Last updated at 11:35 AM 22/01/2016 by Sally

Complaints Procedure

No procedure set.
Last updated at 11:35 AM 22/01/2016 by Sally

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