• Sally Beard
    Sally Beard
  • claim your profile
    Zoe Connelly
  • upload your photo
    Kristy Fulton
  • Ellen Hamilton
    Ellen Hamilton
  • Amanda  Gallie
    Amanda Gallie
  • upload your photo
    Veronika Misinska
  • Linda Burns
    Linda Burns
  • Laura Beard
    Laura Beard
  • Taryn Brown
    Taryn Brown
  • Dawn Blackwood
    Dawn Blackwood
  • Linda Thomson
    Linda Thomson
  • Stacey Carmichael
    Stacey Carmichael
  • Leanne Drummond
    Leanne Drummond
  • Gemma Watson
    Gemma Watson
  • Caroline Macpherson
    Caroline Macpherson
  • Annie Dunlay
    Annie Dunlay
  • Karen Duncan
    Karen Duncan
  • Anne Hanrahan
    Anne Hanrahan
  • Stephanie Simpson
    Stephanie Simpson
  • Pamela Davren
    Pamela Davren
  • Andrew Scott
    Andrew Scott
  • David Ellis
    David Ellis
  • Stephanie McMillan
    Stephanie McMillan
  • Lee Anne Reid
    Lee Anne Reid
  • Caroline Kelly
    Caroline Kelly
Fineholm is one of the leading property managers, letting and estate agents across Scotland’s central belt. We have 40 years experience in the property market and offer high quality property management services, buy to let advice, property acqusition and estate agency services. We manage thousands of properties across Glasgow and Edinburgh, and can help you find your dream hom or acquire a fantastic buy to let investment.
Fineholm

114 Union Street Glasgow
City of Glasgow
G1 3QQ

0141 221 7993
Nov 14,2017
Minithumbup
Taryn Brown
By: 'Isa'
Nov 14,2017
0 people found
this helpful
Have dealt with Taryn on many occasions. He is always very organised and keeps us fully updated. Top marks all round but particularly for customer service which is extremely important....
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By: taryn
Nov 14, 2017
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Thank you very much for the nice review and it was a pleasure. ...
Nov 10,2017
Minithumbup
Taryn Brown
By: 'Jean'
Nov 10,2017
0 people found
this helpful
Professional, prompt and very friendly, helpful service. Nice to have a responsive voice at the end of the phone. Taryn was my main day to day contact but all members of the team finding a tenant and processing everything were very good....
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Comment on agent fees
Reasonable fee and everything was done as promised and as per Finders contract.
Was this helpful? Yes
By: taryn
Nov 10, 2017
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Hi, thank you for your kind words, we are very happy that we made it an easy process for you. ...
Nov 03,2017
Minithumbup
Taryn Brown
By: 'Mima Griffiths'
Nov 03,2017
0 people found
this helpful
Taryn accommodated me moving in within 4 days of calling him to a brilliant flat. He was efficient and patient during the quick move in despite having to organise everything so quickly. Thank you Taryn...
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Was this helpful? Yes
By: taryn
Nov 06, 2017
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Thank you Jemima, i was confident we could move you in with a fast turnaround and that proved to be the case, hope you enjoy the flat. ...
Oct 20,2017
Minithumbup
Taryn Brown
By: 'Amanda'
Oct 20,2017
0 people found
this helpful
Excellent service. Taryn had great communication and quick to respond to any questions I had. Very smooth process. I would recommend this agency to friends and family....
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By: taryn
Oct 20, 2017
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Thanks very much Amanda, see you next Friday to get the keys etc. ...
Oct 19,2017
Minithumbup
Taryn Brown
By: 'Hazel Clark'
Oct 19,2017
0 people found
this helpful
Taryn was really great. Going through process of renting a property for the first time he made is really stress free and easy. Would highly recommend Taryn, great asset to Fineholm!...
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Was this helpful? Yes
By: taryn
Oct 19, 2017
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Thanks Hazel, glad i could help with the let at Dumbarton Road. ...
Oct 17,2017
Minithumbup
Taryn Brown
By: 'Student'
Oct 17,2017
0 people found
this helpful
Being both from outside the UK and, thus, not familiar with the local renting habits, my boyfriend and I were quiet concerned about finding a suitable agent and flat. However, right from the start, our property manager Taryn Brown helped us to overcome our doubts. We are still at the beginning of the renting process (contract phase) but so far he has been incredibly responsive to our emails and calls and answered all our questions in great detail and with great proficiency. Up to this point,...
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Was this helpful? Yes
By: taryn
Oct 17, 2017
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Thank you Dorothee, i am so pleased i was able to make it easy for you both. ...
Oct 16,2017
Minithumbup
Robbie Craig
By: 'Karen McGrath'
Oct 16,2017
0 people found
this helpful
We have been dealing with a complicated situation involving an insurance company re water damage in a bathroom and have found Robbie to be polite, efficient, helpful and understanding throughout. I think he has started fairly recently at Fineholm but has shouldered his responsibilities extremely well. He is an asset to Fineholm. He is also lovely to speak to on the phone!...
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Was this helpful? Yes
Oct 13,2017
Minithumbup
Taryn Brown
By: 'Bryble'
Oct 13,2017
0 people found
this helpful
Excellent communication from Taryn throughout the process and his understanding and speed of response has been superb. He has an understanding of what is required and moves effortlessly, competently and speedily and with ease in order to achieve customer satisfaction. An asset to any company....
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Was this helpful? Yes
By: taryn
Oct 16, 2017
View all comments (1)
Thank you so much, this really is a great review and i appreciate it. ...
Oct 12,2017
Minithumbup
Taryn Brown
By: 'C'
Oct 12,2017
0 people found
this helpful
Good communication and quick to respond to emails. Efficient in keeping me up to date regarding progress in finding me a tenant and subsequent paperwork....
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Comment on agent fees
I think about average
Was this helpful? Yes
By: taryn
Oct 13, 2017
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Thank you for the great feedback, it was a real pleasure. ...
Oct 09,2017
Minithumbup
Sally Beard
Ellen Hamilton
By: 'G Cowan'
Oct 09,2017
1 people found
this helpful
From first contacting Fineholm's Glasgow office I was impressed with the level of knowledge,professionalism and assistance given by Ellen Hamilton.She spent time trying to assist me in making the correct choices for my business which went above and beyond that which I would have expected. This encouraged me to use Fineholm to let my property and I was further impressed with the service provided by Sally Beard. My property was let within a few days of being advertised and I would have no hes...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 22,2017
Minithumbup
Sally Beard
By: 'Joanna Holmes'
Sep 22,2017
0 people found
this helpful
The service overall has been excellent, but i want to say a special thanks to Taryn who has given a very professional service when dealing with awkward tenants. His service can't be faulted and he has made a stressful and difficult process very easy....
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Comment on agent fees
Good
Was this helpful? Yes
By: Sally
Sep 22, 2017
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Thanks Joanna- much appreciated and noted re Taryn! ...
Sep 20,2017
Minithumbdown
Pamela Davren
By: 'Sam'
Sep 20,2017
0 people found
this helpful
As you can tell from numerous complaints..You only deal with Fineholm at your own risk as they don't care about clients and the poor service you. Just spoke to their manager about their poor rating & about my experience with them and she is totally fine with that. *They ask u to keep huge deposits and keep u waiting for days if not weeks & can come back to you at any time to tell u the property is not available. It took them 2 days to show the property to my spouse and after calling to t...
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By: Dawn Blackwood
Sep 21, 2017
View all comments (1)
Hi Sam, I was really shocked to see your review and must be candid in my reply as the majority of your comments are untrue. Firstly, you have not experienced weeks waiting time, your viewing was on 12/9/17, you expressed interest, we contacted our landlord and came back to you on 14/9/17 to be told that you'd found another property, you then came back to us on 19/9/17 asking to go ahead and were informed on 20/9/17 that the landlord didn't wish to accept the tenancy as you were not prepared to p ...
Sep 17,2017
Minithumbdown
Karen Duncan
By: 'Glasgow Boy'
Sep 17,2017
0 people found
this helpful
Excellent service from Karen. I let a property of my own in Edinburgh and only hope tenants there get treated with respect the way I have been while moving to property in west end. Very helpful team and exceptionally smooth from first call to set up viewing, to getting keys....
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By: Karen
Sep 18, 2017
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Thank you very much William, I really hope you enjoy the flat ...
Sep 13,2017
Minithumbup
Taryn Brown
By: 'Sarah Martin'
Sep 13,2017
0 people found
this helpful
Taryn was well mannered and very efficient in letting me know which information was still needed and put me at ease while I waited on everything being verified....
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By: taryn
Sep 13, 2017
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Tanks Sarah, it was a pleasure to help you. ...
Sep 07,2017
Minithumbup
Linda Thomson
By: 'Susie'
Sep 07,2017
0 people found
this helpful
Linda has been efficient and organised sorting out the replacement of a gas hob with an electric one at late notice before the tenants move it. She answered my questions clearly and knowledgeably and I look forward to working with her in the future....
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Comment on agent fees
Fineholm fees are reasonable
Was this helpful? Yes
By: Linda Thomson
Sep 07, 2017
View all comments (1)
Good morning Susie, thanks for your kind words. It was a pleasure to sort the issue with the hobs for you and I look forward to working with you in the near future too. ...
Aug 24,2017
Minithumbup
Taryn Brown
By: 'Gill Chen'
Aug 24,2017
0 people found
this helpful
Mr. Brown has been really helpful in the letting process. Although out moving date is a little bit urgent, he still dealing with it patiently. Really appreciate that....
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Comment on agent fees
We didn't pay any agent fee in the letting process.
Was this helpful? Yes
By: taryn
Aug 24, 2017
View all comments (1)
Thank you, i hope you and your flatmate will enjoy living at Arcadia Street ...
Aug 24,2017
Minithumbup
Taryn Brown
By: 'Xianhua Sun'
Aug 24,2017
0 people found
this helpful
Thanks for Brown's help. I am really satisfied with the flat and his service. He is professional and patient. Also he is willing to deal with our problems as soon as possible....
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Comment on agent fees
We didn't pay any agent's fee.
Was this helpful? Yes
Aug 22,2017
Minithumbup
Linda Thomson
By: 'Richard B'
Aug 22,2017
0 people found
this helpful
Linda has been very helpful in organising the annual inspection and maintenance for the gas boiler in my property. Very professional and helpful at all times. Linda is a credit to Fineholm....
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Comment on agent fees
Fair price for fees.
Was this helpful? Yes
By: Linda Thomson
Aug 23, 2017
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Good morning Richard, thanks very much for the kinds words and it is a pleasure to assist with your property. ...
Aug 17,2017
Minithumbup
By: 'Chris'
Aug 17,2017
0 people found
this helpful
We've been renting w/ Fineholm for 4 years across 2 properties. Very responsive and engaged throughout our time, helping us resolve issues, answering questions and keeping landlords up to date. Thanks to all for their help and assistance....
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Taryn Brown
By: 'Ugis L'
Aug 11,2017
0 people found
this helpful
Moving can be a stressful time by itself, especially when I'm trying to arrange things such as a new job and a new flat while living 3 hours away from Glasgow. Taryn has gone out of his way to arrange time and work around my schedule for getting the flat into order and lease signed. I really appreciate the help and the smooth process so far....
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Comment on agent fees
No fees, very good.
Was this helpful? Yes
By: taryn
Aug 11, 2017
View all comments (1)
Thank you Ugis, i was happy to be able to help you get moved in this coming Monday. ...
Aug 07,2017
Minithumbup
Sally Beard
Taryn Brown
By: 'Ross Logan'
Aug 07,2017
0 people found
this helpful
Excellent stuff from the outset. Professional knowledgeable and helpful. First letting went without a hitch thanks to Sally and Taryn and the rest of the staff who were involved. All emails picked up by others if named agent unavailable....
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Comment on agent fees
in line with industry
Was this helpful? Yes
By: taryn
Aug 08, 2017
View all comments (1)
Thank you for the feedback Ross, it was a pleasure to help you with your first rental as a landlord. ...
Jul 31,2017
Minithumbup
Robbie Craig
By: 'Lisa'
Jul 31,2017
0 people found
this helpful
Very good and professional experience from "Robbie Craig". He has responded quickly to my emails and provides a quality service by understanding the situations if there was any issues between landlords and tenants. He has shown fairness as well as making good judgment and a good representative to act on behalf of both landlords and tenants when there are any disputes. He has acted quickly in providing quotes when requested....
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Comment on agent fees
Responsible agent fees
Was this helpful? Yes
Jul 28,2017
Minithumbup
Taryn Brown
By: 'Emma'
Jul 28,2017
0 people found
this helpful
Everyone at the branch was very friendly and helpful over the phone. Taryn was very helpful and friendly throughout the whole process and made our first time renting experience easy....
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Was this helpful? Yes
Jul 26,2017
Minithumbup
Taryn Brown
Amanda Gallie
By: 'John Oxley'
Jul 26,2017
0 people found
this helpful
Taryn provided excellent service from start to finish. I have gone from viewing the property for the very first time last Thursday to going through all the necessary checks and paying my deposit today, just three working days later. Taryn was very responsive to all of my emails and always called back soon after I had left a message. Amanda also helpfully explained to me how the deposit and lease signing process works whilst Taryn was at lunch when I called. I would recommend Fineholm to anyo...
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Was this helpful? Yes
Jul 25,2017
Minithumbup
Taryn Brown
By: 'Canadianabroad'
Jul 25,2017
0 people found
this helpful
Taryn gave us great service while we moved flat, mid week. With many limitations and coordinating he was able to arrange something, showing great flexibility. He is very quick to reply and get answers. Thanks Taryn!...
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Was this helpful? Yes
Jul 11,2017
Minithumbup
Stacey Carmichael
By: 'Gillian'
Jul 11,2017
0 people found
this helpful
I've found stacey to be very helpful and responsive to my queries and very efficient at getting people out to flat when there has been problems....
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Comment on agent fees
Good overall
Was this helpful? Yes
Jul 10,2017
Minithumbup
Taryn Brown
By: 'Madeleine Reynolds'
Jul 10,2017
1 people found
this helpful
Taryn was an amazing help to me throughout the letting process. He was very prompt in getting back to me via email and was knowledgable about the process. Since I am an overseas student, it was nice to speak to an agent who was understanding. Many letting agents have balked at helping a postgrad student not yet in Glasgow, but Taryn was great. I'm happy to be letting my flat through Fineholm....
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By: taryn
Jul 10, 2017
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Thank you for the kind words, it was my pleasure to help you secure the flat at Muirpark. ...
Jul 05,2017
Minithumbup
Taryn Brown
By: 'Laura'
Jul 05,2017
0 people found
this helpful
Taryn has been really helpful with the move in process, responding to any queries I have quickly and making me feel at ease. Great customer service. I would not hesitate in recommending Fineholm to others....
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Comment on agent fees
N/A
Was this helpful? Yes
By: taryn
Jul 05, 2017
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Thanks Laura and i hope you enjoy staying at Garriochmill Road ...
Jul 03,2017
Minithumbup
Taryn Brown
By: 'AGlan'
Jul 03,2017
0 people found
this helpful
As a first time renter, I am very happy with the experience I have had with Fineholm. Each time I have phoned with a query, Taryn was able to provide me with all of the information I needed. I have had no issues with fineholm whatsoever, and would definitely recommend them to someone in the future....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 29,2017
Minithumbup
Taryn Brown
By: 'Danielle'
Jun 29,2017
0 people found
this helpful
I found Taryn very helpful. He answered all my questions and was very swift at replying. I have nothing negative to say....
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Was this helpful? Yes
Areas covered
  • G1
  • All G postcodes
  • G2
  • All ML postcodes
  • G3
  • G4
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
82% customers were satisfied with fees 73% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: Β£46,000
  • Max: Β£212,000

Letting
  • Min: Β£0
  • Max: Β£212,000

NAEA ARLA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
95 7 147 56 18 0 1 0 5 5
Sally Beard Sally Beard
Director
27 reviews

About Sally I oversee all aspects of Fineholm's (generally!) smooth running in the Glasgow lettings office which for me, involves letting and managing property in Glasgow and the surrounding areas, giving advice View full profile
Zoe Connelly - upload your photo Zoe Connelly
Maintenance Manager
0 reviews

About Zoe No description set View full profile
Kristy Fulton - no image available Kristy Fulton
Property Manager
0 reviews

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Ellen Hamilton Ellen Hamilton
12 reviews

About Ellen No description set View full profile
Amanda  Gallie Amanda Gallie
Maintenance manager
8 reviews

About Amanda No description set View full profile
Veronika Misinska - no image available Veronika Misinska
Accounts Assistant
0 reviews

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Linda Burns Linda Burns
8 reviews

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Laura Beard Laura Beard
15 reviews

About Laura No description set View full profile
Taryn Brown Taryn Brown
Property Manager
106 reviews

About Taryn No description set View full profile
Dawn Blackwood Dawn Blackwood
7 reviews

About Dawn No description set View full profile
Linda Thomson Linda Thomson
Maintenance Manager
10 reviews

About Linda No description set View full profile
Stacey Carmichael Stacey Carmichael
Maintenance Manager
20 reviews

About Stacey No description set View full profile
Leanne Drummond Leanne Drummond
Senior maintenance manager
3 reviews

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Gemma Watson Gemma Watson
Maintenance Manager
9 reviews

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Caroline Macpherson Caroline Macpherson
15 reviews

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Annie Dunlay Annie Dunlay
Lease Negotiator
9 reviews

About Annie No description set View full profile
Karen Duncan Karen Duncan
Property Manager
7 reviews

About Karen No description set View full profile
Anne Hanrahan Anne Hanrahan
1 reviews

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Stephanie Simpson Stephanie Simpson
0 reviews

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Pamela Davren Pamela Davren
4 reviews

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Andrew Scott Andrew Scott
1 reviews

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David Ellis David Ellis
1 reviews

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Stephanie McMillan Stephanie McMillan
0 reviews

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Lee Anne Reid Lee Anne Reid
Senior Account Manager
0 reviews

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Caroline Kelly Caroline Kelly
0 reviews

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Sharon Wills - no image available Sharon Wills
0 reviews

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Robbie Craig - no image available Robbie Craig
2 reviews

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Eilidh Johnson - no image available Eilidh Johnson
0 reviews

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Job vacancies

Please see a list of jobs available

Fees

We offer 3 different levels of service to our landlords - Contact us for fees...





Let only (for the hands on landlord) appraisal, marketing, lease preparation, regulation advice and first month rent and deposit collection



Rent Collection (for the middle of the road landlord) - appraisal, marketing, lease preparation, regulation advice and rent collection and chasing



Full Management (the completely hassle free approach)- appraisal, marketing, lease preparation, regulation advice, rent collection, inspection and full maintenance

Last updated at 2:31 PM 01/11/2017 by allAgents

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 01/11/2017 by allAgents

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