The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.9/5, 151 Reviews
76% Recommended
62% sales valuation accuracy
69% letting valuation accuracy
71% sales fee satisfaction
71% letting fee satisfaction
This company is no longer in business.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 62% | 71% | £144,500 | £144,500 |
| Lettings | 69% | 71% | £300 | £1,350 |
Fineholm
11 Grove Street, Edinburgh, City of Edinburgh
EH3 8AF
0131 221 9131






By : 'Diana'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH17
As usual Angie attended to my request promptly and efficiently in a friendly and courteous manner. A 5 star service review is... Read Full Review
By : Angie McIntosh
28 Feb 2017Thank you very much for your kind review. I'm glad that you are happy with the...
By : 'Hank'
Services : Letting (As a Tenant)
Rent PCM : £724
Would you recommend ? : Yes
Postcode : RH3
Kim Cowan was cooperating with me to complete the lease much more than I expected ,like me, whom English is not the first language. I'm so happy to have a chance to work with her. Many... Read Full Review
Good
By : Kim Cowan
8 Feb 2017Thank you Hank, for such positive comments. You have made the application process a very pleasant experience & have been a pleasure to work with. Thanks...


By : 'Martha'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH21
Fineholm have provided an excellent, highly professional service in managing my flat. I don't have to worry about anything. If any issues arise such as minor repairs are needed they will confirm that I am happy for them to arrange the repair and will get it done with no hassle to me! I would... Read Full Review
By : Angie McIntosh
26 Jan 2017Thank you very much for your kind review. Much...

By : 'Steve'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH6
I would absolutely recommend Fineholm letting to any potential tenant looking for a company that is friendly professional and extremely efficient . Leanne Hughes is a pleasure to deal with but to be fair that can be said about the whole team as nothing seem a bother for them to sort out for... Read Full Review
By : 'Maryam'
Services : Letting (As a Tenant)
Rent PCM : £795
Would you recommend ? : Yes
Postcode : EH8
We have dealt with Fineholm for the first time and she was luisa who made as very comfortable. She had been very helpful and kind . we are very very... Read Full Review
By : 'DF'
Services : Letting (As a Tenant)
Rent PCM : £895
Would you recommend ? : No
Postcode : EH30
Consistently failed to manage and resolve issues (replacing a 20+ year old boiler when it inevitably broke down, window insulation, slugs entering the property, tiles falling from the roof into communal courtyard and car parking area, replacing of worn away carpet,). On each occasion advised that... Read Full Review
By : 'Sanjib'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : EH11
The agent has been very good and I am pleased with their behaviour and professionalism. They have clarified me about the agreement... Read Full Review
Good.
By : Kim Cowan
7 Dec 2016Hi Sanjib - thank you for your positive comments! I hope yourself & Jhuma are settling in...
By : 'KRUNAL'
Services : Letting (As a Tenant)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : EH11
Have a good experience with Fineholm. I had interact with Kim for my tenancy agreement and she was very helpful. She has replied in no time for my all query and guide me for tenancy... Read Full Review
By : Kim Cowan
7 Dec 2016Hi Krunal - thank you very much for your kind...

By : 'EdX'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH7
Excellent service in terms of looking after property, ensuring good quality contractors, etc. Property let promptly and no problems so far with rent payments. Occasionally overly cautious about allocating appropriate costs to... Read Full Review
Fees seem reasonable (I have little knowledge of what is normal)

By : 'David'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH1
Angie was extremely helpful during my tenancy. Any maintenance matter was quickly taken up and she would be sure it was resolved satisfactorily. At the end of my tenancy, Angie was particularly helpful with advice and guidance, which was greatly... Read Full Review
Very good
By : Angie McIntosh
7 Oct 2016Thanks very much for the great review and thanks for being such a great...
By : 'Ignacio'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : EH6
Kim was very patient explaining us everything and was comprehensive with our situation and issues. She helped us in all the ways... Read Full Review
No fees, except 10 pounds for helping us with the credit check, something that we couldn't make because of our recent arrival to the UK
By : Kim Cowan
21 Sept 2016Thanks very much for the positive review! Hope you are settling in to the flat...

By : 'Elaine'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH14
Angie is a great Maintenance Manager. She is always extremely helpful and professional. She deals with all issues promptly... Read Full Review
The fees are very competitive.
By : Angie
16 Sept 2016Thanks very much for the review. I'm glad that you are happy with the...

By : 'Donna'
Services : Letting (As a Tenant)
Rent PCM : £625
Would you recommend ? : Yes
Postcode : EH32
Any issues we have had have always been dealt with quickly and professionals. Very helpful staff from our initial enquiry to moving in day. We had slight problems on day we got the keys where property hadn't been cleaned very well but again this was dealt with very... Read Full Review
By : Angie
5 Sept 2016Thanks very much for the review. Happy to...

By : 'Matthew'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH11
Angie has sorted a number of issues with my flat and has been great every time. I'm always confident that the problem will get resolved and... Read Full Review
By : Angie McIntosh
1 Sept 2016Thank you very much for the 5 star...

By : 'Kevin'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH6
Angie dealt with my leaking pipe and other issues always in an efficient and timely manner. Many thanks!! Wouldn't hesitate to... Read Full Review
By : Angie McIntosh
1 Sept 2016Thanks for the feedback. It is much...


By : 'mfa'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : EH11
Very highly recommended service provided by fineholm. Fast response with clarity. Very impressed with their client interaction and understanding of client requirements. Maintain the 1st class... Read Full Review

By : 'Tyffany'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH17
very helpful and hands on with her work load, quick at responses by email or phone. Always available to help with any querys or... Read Full Review
By : Angie McIntosh
7 Jul 2016Thanks Tyffany. I'm glad you are happy with the...

By : 'Neil'
Services : Letting (As a Owner)
Rent PCM : £585
Would you recommend ? : Yes
Postcode : EH11
Angie always keeps me well informed (and calm when things out of our control happen!) Excellent and professional service at all times. Very happy with Service. Angie exceeds in her role and goes that extra mile to resolve... Read Full Review
Good
Good
By : Angie
4 Jul 2016Thank you very much for the 5 star review. It is very much...

By : 'M'
Services : Letting (As a Owner)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : EH11
We dealt mainly with Laura to be honest. She was very professional, helpful & kept us informed every step of the way. Many thanks Laura. Martin Haddrell (552F2 Ashley... Read Full Review
Good
Good

By : 'Parag'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : EH6
I have dealt with Fineholm for the first time and it was Kim who made me very comfortable. She had been very helpful and efficient. Also Maria explained all the lease signing formalities in a very concise manner. Appreciate the service so... Read Full Review
By : Kim Cowan
6 Jun 2016Thank you Parag, for such positive feedback! It's much...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/30/2017, 8:53:25 AM by allAgents