The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

5/5, 173 Reviews
100% Recommended
93% sales valuation accuracy
0% letting valuation accuracy
93% sales fee satisfaction
99% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93.00% | 93% | £270,000 | £4,650,000 |
| Lettings | 0% | 99% | £2,000 | £2,000 |
Fine & Country
11 Dormer Place, Leamington Spa, Warwickshire
CV32 5AA
01926 455950







By : 'John'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV32
Frances Husband dealt with the purchase of the house with the utmost efficiency. She was very professional in dealing with both parties solicitors in order to complete the transaction as quickly as possible. Overall we were very satisfied with her handling of the... Read Full Review
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By : 'Mr'
Services : Sales (As a Buyer)
Sold price : £1596000
Would you recommend ? : Yes
Postcode : CV32
I am a buyer with fine and country and have exchanged contracts with one of their properties, i made an offer via nicola moore and was most impressed with her commitment she acted with honesty and integrity at all times was very focused and motivated she updated me late in evenings as vendor was... Read Full Review
Was buyer but have found out and found fees to be fair and reasonable
By : 'David'
Services : Sales (As a Vendor)
Sold price : £625000
Would you recommend ? : Yes
Postcode : CV33
The sale of a difficult property was handled with expertise and friendliness and at times of difficulty both Mattie and Mark worked tactfully to bridge the gap from seller to buyer. It was a long sale process and the team came up with the... Read Full Review
The fees were acceptable for this level of sale. As the sale was protracted and needed a lot of continual input the fee turned out to be good value.

By : 'Mr'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV47
Nicola has been so helpful and patient in helping us find our new home. Nothing has ever been too much trouble and she fully understood our needs as we were looking for something very particular. Very professional service would certainly... Read Full Review
We Bought through the agent only but we understand that all parties were happy with service based on fees charged.

By : 'Carol'
Services : Sales (As a Vendor)
Sold price : £460000
Would you recommend ? : Yes
Postcode : CV47
Nicola has been our saviour through the sale of our house and our purchase. We cannot praise Nicola enough. Nicola is dependable, professional, supportive, kind and so understanding. Nicola has supported us at all hours of the day and evening and managed our sale excellently. We would not hesitate ... Read Full Review
Very good and value for money!

By : 'Lara'
Services : Sales (As a Vendor)
Sold price : £810000
Would you recommend ? : Yes
Postcode : CV47
We made the right decision to work with Mark at fine & country. He did an excellent job selling our house, was a wise advisor and went above and beyond an estate agent... Read Full Review
Definitely worth it
By : 'Bhavin'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV34
We bought a property with Julie acting as the sales agent and were very impressed by her perseverance to push the deal through. Not only did she keep on top of her own sale but went above and beyond at making sure our sale in the chain was completed as quickly as possibly. We appreciate her... Read Full Review
By : 'CVC'
Services : Letting (Property Management)
Sold price : £646
Would you recommend ? : Yes
Postcode : CV34
We cannot recommend highly enough the services of Julie Gibson at Fine and Country Leamington Spa. From our initial meeting to the move day, Julie went above and beyond the services expected even of the highest calibre estate agents. Our property was listed in a week, Julie's marketing of the... Read Full Review
Worth every penny
By : 'Scott'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV32
I highly recommend Fine & Country. Mattie has been absolutely outstanding throughout the entire process and really wouldn't have sold without her. She went above and beyond for me.... Read Full Review
By : 'Marc'
Services : Sales (As a Buyer)
Sold price : £465000
Would you recommend ? : Yes
Postcode : CV47
Dealing with Mattie has been an absolute pleasure. Mattie's approach has been professional and friendly and she has really put in the extra mile to provide excellent customer... Read Full Review
N/A as purchasing
By : 'Amarone'
Services : Sales (As a Buyer)
Sold price : £766500
Would you recommend ? : Yes
Postcode : CV32
Buying or selling a property is a very stressful event and one needs the services of an estate agent that works extremely hard to achieve the right outcome. That's the result we had from F&C and Mark Griffiths in particular. Mark is both a consummate professional that's a credit to... Read Full Review
By : 'Graham'
Services : Sales (As a Vendor)
Sold price : £465000
Would you recommend ? : Yes
Postcode : CV47
Mattie has done an excellent job from the very first viewing (with what turned out to be our purchasers) to the final exchange. Keeping the purchase together at the final stages was also handled brilliantly and we were informed at each stage. Great... Read Full Review
At first we felt they were high but the sale happened very quickly with 2 offers coming in and compared to our attempt last year we are happy with the fee.

By : 'Tim'
Services : Sales (As a Vendor)
Sold price : £950000
Would you recommend ? : Yes
Postcode : CV35
James was the second agent we used and I have to say he was head and shoulders above the other. He handled a very difficult sale very professionally and was always available to deal with any queries we had. I have already recommended him to two friends and I wouldn't hesitate in recommending... Read Full Review
Although more expensive than the other agent, F&C were excellent value for money.
By : 'Stephen'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CV35
Both Stephen and myself would like to thank Mark for his excellent service and support whilst selling our house. Mark kept us informed of progress at all times and we found him to be very professional. We would have no hesitation in recommending him to our family and... Read Full Review
Although the fees are on the high side compared to other Agents, you do get what you pay for and the service was very good.
By : 'Lesley'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV35
Mark and Tom helped us find our perfect property through a previous contact. The house was not on the market but through their local knowledge they were able to let us view the property whch led to our purchase. They liaised with the vendors on our behalf and were able to get us back in to see the ... Read Full Review
Competive

By : 'Claire'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : CV32
James was very patient with us as we were viewing properties and we viewed the property three times as we determined whether we could make the property work for us and seeing the longer term potential. James was very honest and reflective in his style which gave us the space to assess the property... Read Full Review
Fine & Country produce excellent marketing materials and coverage to London market so understand their fees.
By : 'Elizabeth'
Services : Sales (As a Vendor)
Sold price : £1770000
Would you recommend ? : Yes
Postcode : CV35
Tom and Mark were really great to deal with and took over the viewings with our prospective purchasers in a very professional... Read Full Review
We were happy with their competitive fee.

By : 'Chris'
Services : Sales (As a Vendor)
Sold price : £520000
Would you recommend ? : Yes
Postcode : CV33
Whilst it was new to me for the agent to always conduct the viewing I became confident in the concept and realise that in certain situations is a good idea to avoid personality conflicts etc. Our main contact James Pratt was always on time for the viewing and always available for quick... Read Full Review
The fees are high in comparison to our solicitor for example 7800 in comparison to 1428 however our property required more than Purple Bricks as it was an unusual property.

By : 'Sue'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : CC47
Thanks for selling our farm. So pleased. Excellent service and enthusiastic helpful staff. Very professional organisation. I would recommend... Read Full Review
By : 'Rob'
Services : Sales (As a Buyer)
Sold price : £405000
Would you recommend ? : Yes
Postcode : CV8
Edward from Fine and Country has been a pleasure to deal with from our first enquiry to the day we moved into our new home. Edward was knowledgeable, professional and answered all our questions quickly and in great detail. He was also very accommodating in arranging second and third viewings for us ... Read Full Review
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Fine & Country Stratford Upon Avon Limited
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 \/ www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 2/19/2019, 8:09:33 AM by allAgents