• Richard Carpenter
    Richard Carpenter
  • Laura Browning
    Laura Browning
  • Julie Jackson
    Julie Jackson
  • Sue Gipson
    Sue Gipson
  • Lee Jones
    Lee Jones
  • Simon Bradbury
    Simon Bradbury
Fine & Country St Neots serves the counties of Bedfordshire, Cambridgeshire and Hertfordshire and have been proud members of the international Fine & Country network since 2003. We pride ourselves on a genuine commitment to personal service delivered by experienced property professionals, combined with a sophisticated approach to marketing. We have a full understanding of homes in the upper quartile with an impressive track record which is second to none and we have a growing reputation as estat Read full description...e agents that consistently perform to the high standards that our clients demand. Working closely with the neighbouring Fine & Country offices, we can provide a seamless cover of marketing across the Northern Home Counties as well as the rest of East Anglia. Since joining the Fine & Country network we have won numerous Regional, National and even Global Awards. In 2010 we were awarded the ‘UK Estate Agent of the Year,’ and then in 2011, we were awarded the accolades of ‘Best Overall Estate Agent Europe,’ and ‘Highly-Commended Global Estate Agent of The Year 2011,’ alongside ‘Sales Achievement Europe,’ offering buyers and sellers a wealth of experience in the sale and purchase of distinctive properties throughout the region. Fine & Country St Neots have continued to win awards for their outstanding service including: ‘Marketing and Promotion Europe 2012,’ ‘Best Property Presentation Europe 2011, 2012, 2013, 2014 and 2015,’ ‘Referrals and Networking Award Europe 2011, 2013, 2014 and 2015,’ and were shortlisted for ‘Best Customer Service Europe 2014.’ We were also awarded the All Agents ‘Best Estate Agent in the East of England,’ Silver in 2012, and the All Agents ‘Best Estate Agent in St Neots and PE19,’ Silver in 2013 and 2014 and then Gold in 2015, showing our high level of customer service and satisfaction. Please contact the St Neots Office on 0330 333 1060 or at inresidence@fineandcountry.com for a free valuation if you are thinking of selling your valued home, or to find your ideal property.
Fine & Country

4-6 Market Square St Neots
Cambridgeshire
PE19 2AW

0330 333 1060

Mar 20,2017
Minithumbup
By:
Mar 20,2017
Featured Review
1 people found
this helpful
Dear Lee, We would like to thank you for the help and support on the conveyancing of our property. Always being at the end of the phone is a great help and not often seen in estate agents these days. Your enthusiasm in your work has been inspirational and your determination in finding a suitable property for us is greatly appreciated. If all estate agents conducted themselves in a professional manner as you do selling and purchasing would be made a pleasure. Yours sincerely Mrs Diane Ster...
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By: Simon Bradbury
Mar 20, 2017
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Dear " MRS D STERN FLOWERDAY " Thank you for your comments about Lee - it really is appreciated. I'm particularly pleased that you were happy with his communication and I'm glad things have worked out so well for you. ...
Mar 10,2017
Minithumbup
By:
Mar 10,2017
Featured Review
0 people found
this helpful
I don't often write reviews but when I do it's because something or someone makes it worthwhile. Sue Gipson at Fine & Country has helped me through the very long process of buying my cottage in Little Gransden. She has liaised with 'The Sellers' on my behalf and remained optimistic and enthusiastic over a 10 month process. I cannot fault the service of this estate agent and her other colleagues. Thank you!...
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Mar 07,2017
Minithumbup
By:
Mar 07,2017
Featured Review
0 people found
this helpful
It was a complicated property to sell but I felt supported all the way. Always a friendly voice at the end of the phone and nothing was too much trouble. Sue, Julie and Richard went out of their way to help. Very efficient and professional but with a personal touch. The photography and marketing brochure were excellent. I have no hesitation in recommending them....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Simon
Mar 07, 2017
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Dear JM, What a lovely review.Thank you for your comments that have been passed back to the team and thank you also for your offer to recommend our services in the future. ...
Feb 23,2017
Minithumbup
By:
Feb 23,2017
Featured Review
1 people found
this helpful
Thank you Richard and Julie for all your help with our purchase, you have both been fantastic and available when we needed you, I would recommend you greatly....
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
Featured Review
2 people found
this helpful
Richard has been an absolute delight. Right from the start he allowed me the time I needed to view my chosen property (on multiple occasions!) and I never felt rushed. He's incredibly knowledgeable, informative and helpful and I've been impressed by how much prep work he put in - learning about the house as well as being able to tell me about the area....
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Comment on agent fees
n/a as I'm a buyer
Was this helpful? Yes
By: Simon
Feb 17, 2017
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Dear Catherine, It really is very kind of you to post such a glowing review if Richard Carpenter - thank you very much. I'm really pleased that you are happy with the service you received. ...
Feb 15,2017
Minithumbup
By:
Feb 15,2017
2 people found
this helpful
This transaction was the purchase of a property in Sutton, Beds. We were very satisfied with all aspects of the handling of the transaction, and the whole operation ran very smoothly....
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Comment on agent fees
Being a purchase there were no fees.
Was this helpful? Yes
Feb 15,2017
Minithumbup
By:
Feb 15,2017
3 people found
this helpful
Since making an offer on our chosen property, the service has been quick, efficient and friendly. You have been very helpful and patient with our requests. Thank you...
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Comment on agent fees
I am not the seller so cannot comment
Was this helpful? Yes
Jan 26,2017
Minithumbup
By:
Jan 26,2017
3 people found
this helpful
Thanks very much Richard and Sue for managing the purchase of our new house. I found the branch staff friendly and professional....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Jan 30, 2017
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Dear 'Buyers from Surrey' Many thanks for taking the time to leave a review on this site - it really is appreciated and I'm delighted that you '...found the branch staff friendly and professional.' ...
Jan 25,2017
Minithumbup
By:
Jan 25,2017
1 people found
this helpful
The company worked tirelessly to secure a buyer and to negotiate the sale successfully. I was kept informed of the process throughout....
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Comment on agent fees
fees were in line with similar agents.
Was this helpful? Yes
By: Simon
Jan 25, 2017
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Dear 'Kate' Thank you so much for taking the time and trouble to let the world know what you thought of the service you received from Julie and the team from Fine & Country in St.Neots - it really is appreciated. ...
Jan 23,2017
Minithumbup
By:
Jan 23,2017
2 people found
this helpful
A refreshing and exemplary proactive 'can do/will do' approach from Sue Gipson. As the purchaser of the property Sue worked for us as well as the vendor to quickly and effectively negotiate challenging aspects of the process which would otherwise have resulted in us walking away from the purchase. I would not hesitate to say that Fine and Country will be our nominated agents in future....
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By: Simon
Jan 25, 2017
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Dear 'VB', I'm so pleased that you were happy with the service you received from Sue and the Fine & Country team at St.Neots and also that you... "would not hesitate to say that Fine and Country will be our nominated agents in future" Thanks for taking the time to post your comments on this site. ...
Jan 18,2017
Minithumbup
By:
Jan 18,2017
1 people found
this helpful
Richard and Sue are very well presented polite agents Professional in their approach but friendly at the same time Knowledgeable and well informed of the local area. They did a thorough appraisal of the property and presented a sound marketing strategy plan. I thank the St Neots Branch and their staff for a quick sale of a difficult property. In particular thanks to Richard C and Sue G...
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By: Simon
Jan 25, 2017
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Dear 'Miguel', Thanks for those thoughtful comments - particularly about Richard and Sue. It really is appreciated by all at St.Neots Fine & Country. ...
Jan 06,2017
Minithumbup
By:
Jan 06,2017
3 people found
this helpful
We met Sue at the property and she was fantastic, very informative and quickly saw our 'vision' for the land. Nothing was too much trouble and Sue met us at the property 3 or 4 times with our builder, friend, adviser and gave us any assistance we needed but also 'space and time' at the property. Every time we have had reason to contact the office whoever answered the phone has always been very courteous and helpful - Thank you to Sue and the whole team for all their help and support in helping...
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Comment on agent fees
We didn't pay any fees as we are the purchasers
Was this helpful? Yes
By: Simon
Jan 07, 2017
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Dear Debby & Jeff, Thank you very much indeed for sharing your thoughts about Sue and the Fine & Country team at St.Neots. I'm delighted that you were so happy with the service you received and wish you good luck in your new property. ...
Dec 09,2016
Minithumbup
By:
Dec 09,2016
1 people found
this helpful
I would like to thank Richard for being very professional in every aspect of my sale. He was especially good at dealing both parties solicitors and keeping me informed on every aspect. He kept very calm and managed to keep me calm at the same time. I would definitely use you again. Thanks for everything....
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Dec 08,2016
Minithumbup
By:
Dec 08,2016
2 people found
this helpful
We would like to say a massive thank you to Richard and his staff for thier patience through are complex purchase and going the extra mile. Richard is a true professional in his field and has kept us up to date with proceedings as they have unfolded. Very highly recommend....
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By: Simon
Dec 08, 2016
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Dear Mr J de Beer, Firstly thanks for your review - it really is appreciated. I am very happy to hear that Richard and the team looked after you so well. Thank you for offering to recommend us. ...
Nov 22,2016
Minithumbup
By:
Nov 22,2016
2 people found
this helpful
Great initial advice on the valuation by Richard and Simon backed up by superb support from Sue about staging the house and Laura on the admin side. Richard and Sue were then able to introduce a potential buyer who viewed the house even before it was on the market. Although not interested initially after their viewing, once the F&C's excellent marketing material became available they came back again and made an offer after their second viewing - only four days after the house officially w...
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Comment on agent fees
Great value for money given the results achieved
Was this helpful? Yes
By: Simon
Nov 22, 2016
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Dear "Andy", Thanks for that! As you've alluded to - it's all about teamwork. Let's hope that everything proceeds well to an exchange of contracts in the next few weeks. ...
Nov 22,2016
Minithumbup
By:
Nov 22,2016
2 people found
this helpful
We have been very pleased with the service from Fine & Country, they were prompt, courteous and efficient despite all the ups and downs of selling our house and purchasing through their St Neots office, we would highly recommend them....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
1 people found
this helpful
Excellent communication, responded immediately to all of our queries, facilitated various parties involved and checked in on a regular basis....
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By: Simon
Nov 21, 2016
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Dear "S Henderson" Thank you so much for your review of Fine & Country in St.Neots and specifically my colleague Sue Gipson. I'm particularly pleased that you were so satisfied with her communication skills! ...
Nov 09,2016
Minithumbup
By:
Nov 09,2016
3 people found
this helpful
Sue was very helpful in finding the property we were looking for, and had a lot of patience with us seeing nearly 25 properties before we purchased! In the negotiating phase Richard took over and was brilliant, really helping us past multiple other interested parties and securing the deal, and is now helping us with the sale of our property....
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Comment on agent fees
Their fees for selling are high, however they are worth it as we sold our property almost immediately with an open day and had a lot of interest thanks to the F&C team.
Was this helpful? Yes
By: Simon
Nov 09, 2016
View all comments (1)
Dear "Hobbits", Thank you for those comments. I'm really pleased that Richard, Sue and the team at Fine & Country were so helpful. ...
Nov 05,2016
Minithumbup
By:
Nov 05,2016
3 people found
this helpful
Very professional service with good relationship management and attention to detail. Would certainly use them again and recommend them to others....
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Comment on agent fees
Standard fees that I would expect for this service.
Was this helpful? Yes
By: Simon
Nov 07, 2016
View all comments (1)
Dear 'John Nichols', Thank you for that review - it's great to have our attention to detail recognised by a customer. Thank you also for offering to recommend us in the future - it really means a lot to both Richard and Sue. ...
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Great support from all the staff at St Neots. They produced an excellent brochure and were most supportive during the sales process, especially with regard to the selling of an older property....
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Comment on agent fees
Not the cheapest, but good value for money.
Was this helpful? Yes
Sep 24,2016
Minithumbup
By:
Sep 24,2016
1 people found
this helpful
Sue Gipson was extremely helpful to us in our search for a new home. She listened carefully, found out answers to our questions and, when the first property fell through, found another one which was very close indeed. It is unusual to find an estate agent who really tunes into the buyer's perspective and Sue is one of those. Than you!...
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Comment on agent fees
Not relevant.
Was this helpful? Yes
By: Simon
Sep 26, 2016
View all comments (1)
Dear Dr and Mrs Chapman, Thank you for your review, and in particular your comments about my colleague Sue Gipson. I'm delighted that you were so happy with the service you received and sincerely hope that we can help you again in the future. ...
Aug 09,2016
Minithumbup
By:
Aug 09,2016
1 people found
this helpful
All the agents and staff in the St Neots office were fantastic. They were very professional, helpful and friendly, could not have asked anything more of them. We would like to thank them all and would not hesitate in recommending them....
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Comment on agent fees
Not the cheapest but you pay for good service
Was this helpful? Yes
By: Simon
Aug 11, 2016
View all comments (1)
Dear Paul & Maggie, Thanks so much for taking the trouble to leave such a positive review on this site and we appreciate your comments regarding our fees. ...
Aug 09,2016
Minithumbup
By:
Aug 09,2016
2 people found
this helpful
After having our house on the market for over a year with another agent, F & C sold our house within a few weeks, attracting many more potential buyers than we had had before. Richard impressed us very much with his initial pitch, in particular F & C's sales success statistics. He initiated information and was pro active on our behalf throughout the all the negotiations, which at times were very stressful due the behaviour of people down the chain, and we felt very supported by him. ...
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Comment on agent fees
We had quotes from another more local agent, and when Richard knew about this, he negotiated a discount for us from their usual rates, so we think we had really good value for money from a tip top agent like them : )
Was this helpful? Yes
By: Simon
Aug 11, 2016
View all comments (1)
Dear Gill, Thanks for your very kind comments regarding Richard and " couples councilor" Julie! I'm glad you were impressed with the service you experienced and thank you for your offer to recommend our services in the future ...
Jul 31,2016
Minithumbup
By:
Jul 31,2016
0 people found
this helpful
Agent v friendly and helpful but unfortunately sale fell through through miscommunication between buyer & seller. Property withdrawn from the market....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Aug 02, 2016
View all comments (1)
Dear DJT, Thank you for your comments. 'm glad the team were "Friendly and helpful" ...
Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
Excellent all round service, dedicated to close the deal in the right fashion - found a solution on a tricky problem, professional, polite and easy to contact....
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Comment on agent fees
No issues on fees
Was this helpful? Yes
By: Simon
Jul 28, 2016
View all comments (1)
Hi "Ben", Thanks for that - great to hear that the team "found a solution on a tricky problem"! ...
Jul 28,2016
Minithumbup
By:
Jul 28,2016
1 people found
this helpful
Superb and professional service from this agency- very efficient in the sale (to us) of a house in Abbotsley. Would recommend....
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By: Simon
Jul 29, 2016
View all comments (1)
THANKS "CD" - much appreciated! ...
Jul 20,2016
Minithumbup
By:
Jul 20,2016
2 people found
this helpful
They were fantastic! This property has been extremely difficult to sell (although a lovely house!) but once this team were on the case, there were plenty of viewings and a successful sale in a relatively short time. Very professional and confidence inspiring!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon
Jul 28, 2016
View all comments (1)
Thanks "Julia", I've passed on your comments on Sue and Julie - we really appreciate your feedback. I'm glad you thought that they were "fantastic". ...
Jul 14,2016
Minithumbup
By:
Jul 14,2016
1 people found
this helpful
We have just exchanged on our dream country house through Fine & Country. Richard and Julie from the St Noets branch have been an absolute pleasure to deal with. The service provided has been professional and helpful from start to finish. They took a lot of stress out of the process and really helped to push this purchase through! Both my husband and I would like to thank you both very much for the service you have provided. I would recommend anyone looking to buy or sell a property to get i...
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Comment on agent fees
N/a as we are buying from you!
Was this helpful? Yes
By: Simon
Jul 29, 2016
View all comments (1)
Dear Mr and Mrs Pickering, What a lovely review thank you! I know that Richard and Julie will be pleased that if you ... "move in years to come we wouldn't hesitate to use Fine & Country! " ...
Jun 08,2016
Minithumbup
By:
Jun 08,2016
1 people found
this helpful
From start to finish the service was highly professional, insightful, knowledgeable and courteous, but robust where necessary. House buying/selling is a stressful business at the best of times but Fine & Country provided us with confidence in the whole process....
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Comment on agent fees
Not the cheapest but competitive and merited
Was this helpful? Yes
By: Simon
Jun 10, 2016
View all comments (1)
Dear "Richard", Thank you so much for your comments - it really is appreciated by the team at St.Neots. I hope they manged to alleviate at least some of the stress of moving. ...
Jun 01,2016
Minithumbup
By:
Jun 01,2016
0 people found
this helpful
Sue was excellent in matching the client to the house, both with our sale and our purchase, so much so, that the first viewer of our home, put in an offer. Julie was very good when giving advice about putting the offer forward and both ladies gave a very professional service - thank you....
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Comment on agent fees
The fees were very acceptable given the quality and professionalism of service that we received.
Was this helpful? Yes
By: Simon
Jun 14, 2016
View all comments (1)
Dear "Professional Agent", It's great to hear that you were so impressed with our service and that Sue and Julie looked after you so well - thanks for the review! ...
May 26,2016
Minithumbup
By:
May 26,2016
0 people found
this helpful
Very proactive, helpful and professional approach. Striving to overcome issues as and when they arise rather than storing them up for the future. Thorough understanding of what's happening in the market place....
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon
Jun 14, 2016
View all comments (1)
Dear " S&L C", Thank you very much for your kind observations about our service at Fine & Country St.Neots - it really is appreciated! ...
May 25,2016
Minithumbup
By:
May 25,2016
0 people found
this helpful
What a great team at this branch! I am very impressed with the level of quiet persistance and tenacity shown by Sue in her selling of our property. Professional at all times and would highly recommend them to any propectictive vendor!...
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Comment on agent fees
Absolute value for money !
Was this helpful? Yes
By: Simon
May 26, 2016
View all comments (1)
Dear 'Mrs Sameni' Thanks for your review of our St.Neots Fine & Country office. I totally agree that they are a "great team". I'm glad that they could help and appreciate your comments. ...
Apr 04,2016
Minithumbup
By:
Apr 04,2016
0 people found
this helpful
Not having been through the selling process for over 20 years, we relied very heavily on Richard. Throughout we found him to be more than helpful, understanding, extremely knowledgable, often going beyond the call of duty. He is a very pleasant affable young man and a great credit to your company....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 10,2016
Minithumbup
By:
Mar 10,2016
1 people found
this helpful
An interesting task to buy a house from start to finish in 11 weeks. Everyone remained calm (apart form me ) and most importantly kept talking throughout process. Very impressed at speed of response from both staff members to all my questions. Would definitely recommend them to other buyers!...
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Was this helpful? Yes
Feb 05,2016
Minithumbup
By:
Feb 05,2016
1 people found
this helpful
Fantastic experience with Julie. We would highly recommend Fine and Country. The process has been easy and hassle-free. We couldn't have asked for more....
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Was this helpful? Yes
By: Simon
Feb 10, 2016
View all comments (1)
Dear "Helen" Thanks for that review. I know that Julie and the St.Neots team enjoyed working with you and I'm glad you had such a positive experience. ...
Areas covered
  • PE19
  • PE26
  • PE27
  • PE28
  • PE29
  • SG18
  • SG19
  • SG8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,000
  • Max: £1,475,000

Letting No data

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 60 0 49 0 9 0
Richard Carpenter Richard Carpenter
Branch Manager
41 reviews

About Richard Branch Manager Richard Carpenter uses his considerable knowledge when advising clients in respect of value and marketing. View full profile
Laura Browning Laura Browning
Property Administrator
0 reviews

About Laura Property Administrator Laura Browning co-ordinates the marketing, producing property brochures with professional photographers and journalists, and implementing the advertising campaign for each prope View full profile
Julie Jackson Julie Jackson
Property Consultant
36 reviews

About Julie Property Consultant and Sales Negotiator Julie Jackson monitors the progress of each and every sale to ensure a successful conclusion. View full profile
Sue Gipson Sue Gipson
Senior Property Consultant
53 reviews

About Sue Senior Property Consultant Sue Gipson is a member of our highly successful sales team, having won the All Agents Silver 'People Awards' for Customer Experience - Best Overall Agent in PE19 and St Neot View full profile
Lee Jones Lee Jones
Senior Property Consultant
1 reviews

About Lee Senior Property Consultant Lee Jones is a Member of the National Association of Estate Agents and has 17 years of expertise behind him. View full profile
Simon Bradbury Simon Bradbury
Director
4 reviews

About Simon Director Simon Bradbury has over thirty years’ experience in the property market. View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

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