• Staff picture
    Richard Carpenter
  • Staff picture
    Laura Thompson
  • Staff picture
    Julie
  • Staff picture
    Sue
  • Staff picture
    Lee
  • Staff picture
    Simon
Fine & Country St Neots serves the counties of Bedfordshire, Cambridgeshire and Hertfordshire and have been proud members of the international Fine & Country network since 2003. We pride ourselves on a genuine commitment to personal service delivered by experienced property professionals, combined with a sophisticated approach to marketing. We have a full understanding of homes in the upper quartile with an impressive track record which is second to none and we have a growing reputation as estat Read full description...e agents that consistently perform to the high standards that our clients demand. Working closely with the neighbouring Fine & Country offices, we can provide a seamless cover of marketing across the Northern Home Counties as well as the rest of East Anglia. Since joining the Fine & Country network we have won numerous Regional, National and even Global Awards. In 2010 we were awarded the ‘UK Estate Agent of the Year,’ and then in 2011, we were awarded the accolades of ‘Best Overall Estate Agent Europe,’ and ‘Highly-Commended Global Estate Agent of The Year 2011,’ alongside ‘Sales Achievement Europe,’ offering buyers and sellers a wealth of experience in the sale and purchase of distinctive properties throughout the region. Fine & Country St Neots have continued to win awards for their outstanding service including: ‘Marketing and Promotion Europe 2012,’ ‘Best Property Presentation Europe 2011, 2012, 2013, 2014 and 2015,’ ‘Referrals and Networking Award Europe 2011, 2013, 2014 and 2015,’ and were shortlisted for ‘Best Customer Service Europe 2014.’ We were also awarded the All Agents ‘Best Estate Agent in the East of England,’ Silver in 2012, and the All Agents ‘Best Estate Agent in St Neots and PE19,’ Silver in 2013 and 2014 and then Gold in 2015, showing our high level of customer service and satisfaction. Please contact the St Neots Office on 0330 333 1060 or at inresidence@fineandcountry.com for a free valuation if you are thinking of selling your valued home, or to find your ideal property.
Fine & Country

4-6 Market Square St Neots
Cambridgeshire
PE19 2AW

0330 333 1060
Visit Website

Properties for Sale
Properties to Rent

“House Sale...”

Oct 02,2018
Minithumbup
Lee
By: 'Mark'
Oct 02,2018
0 people found
this helpful
From my initial enquiry at Stamford through to the prompt follow up from St Neots the whole process has been very professional and quick. I was made a promise by Lee that the house would sell and 2 days later I had an offer! Lee has ...
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Comment on agent fees
It is a lot of money but the sales package they put together is probably the best on the market and the reason why I chose them. Just didn't get a chance to see it as they sold my house in 2 days.
Was this helpful? Yes
By: Simon Bradbury
Oct 04, 2018
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Dear Mark, Lee and the team are absolutely delighted with your review - THANK YOU for taking the time to post this. ...

“Quite good...”

Sep 20,2018
Minithumbup
Sue
By: 'Wendy johnson'
Sep 20,2018
0 people found
this helpful
A little slow at first keeping me informed but once I outlined the problem they stepped up to the mark... lovely staff... very friendly , loved Richard and sue...
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Comment on agent fees
A little high really
Was this helpful? Yes

“Absolute Professional...”

Aug 25,2018
Minithumbup
Richard Carpenter
By: 'Peter Piper'
Aug 25,2018
0 people found
this helpful
Having transferred from another agency, we found our experience in dealing with the team at F&C, St Neots to be both professional and understanding of our particular requirements. Our queries promptly answered, the sales procedure fully explained and followed, the whole F&...
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Comment on agent fees
Competitive - in life you normally get what you pay for!!
Was this helpful? Yes

“Long and complex deal, handled brilliantly...”

Aug 15,2018
Minithumbup
Julie
Lee
By: 'Swood'
Aug 15,2018
0 people found
this helpful
We had a number of complex issues that threatened our exchange but F&C were with us every step of the way and we're always trying to find a solution....
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Comment on agent fees
Fair
Was this helpful? Yes

“Great patience!!!...”

Aug 01,2018
Minithumbup
Sue
By: 'High harbour'
Aug 01,2018
1 people found
this helpful
Thanks sue great job! Helping keep me posted on latest position re the property. Look forward transaction going through soon...
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Was this helpful? Yes

“Professional Service...”

Jul 26,2018
Minithumbup
Lee
Julie
By: 'BDB 911'
Jul 26,2018
0 people found
this helpful
Service from both Lee and Julie was above what I expected, Lee spent hrs talking with me on the phone and also spent days showing myself and my partner various different properties. Our overall experience of dealing with the team was far beyond what could ...
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“Refreshingly different, very supportive...”

Jul 03,2018
Minithumbup
Lee
Richard Carpenter
By: 'Andrew P'
Jul 03,2018
0 people found
this helpful
Lee and Richard were wonderfully different to other agents we have had dealings with trying to buy a home. They were entirely honest, helpful and supportive and we really felt they went above and beyond for us, as well as representing the seller with the ...
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Was this helpful? Yes

“I found Richard very polite and easy to get along with....”

Jun 29,2018
Minithumbup
Richard Carpenter
By: 'Mac'
Jun 29,2018
0 people found
this helpful
My first time dealing with your company and all I can say I'm impressed and Richard Carpenter is an absolute credit to your business....
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Comment on agent fees
not sure yet ??
Was this helpful? Yes

“Super helpful tailored service...”

Jun 06,2018
Minithumbup
Sue
Richard Carpenter
By: 'Londonchris'
Jun 06,2018
0 people found
this helpful
Sue at St Neots Fine & Country was completely on the ball when we asked her to help us find a new home. She listened to our requirements and was very proactive in finding candidate properties and nothing was too much trouble. In fact she ...
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Was this helpful? Yes
By: Simon Bradbury
Jun 07, 2018
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Hi 'Londonchris', Thank you so much for your review. Sue, Richard and the team were delighted with your comments! ...

“Very helpful and informative...”

May 18,2018
Minithumbup
Lee
By: 'Terry'
May 18,2018
0 people found
this helpful
We had very good advice and help in negotiating our purchase and price. Two viewings of the property meant that we were able to make an informed decision when making our offer, and after some advice from Lee we negotiated a mutually acceptable price....
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Was this helpful? Yes

“Mrs Luttrell...”

May 15,2018
Minithumbup
By: 'Janet Luttrell'
May 15,2018
0 people found
this helpful
Fine and Country organised numerous viewings where to other agents had only been able to provide one each. The staff members were unfailingly helpful and all worked to a very high professional standard....
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Comment on agent fees
Other agents commission quotes were less but I felt the higher commission rate was worth it as they provided wider coverage.
Was this helpful? Yes
By: Simon Bradbury
May 16, 2018
View all comments (1)
Dear 'Janet Luttrell', Thank you for your very kind comments. I know that the team at St.Neots will appreciate your observations and FIVE STAR rating! ...

“Mr Cox.......”

May 15,2018
Minithumbup
Julie
Lee
By: 'Mr Cox...'
May 15,2018
0 people found
this helpful
Very happy with the overall experience of selling through Fine & Country. The marketing material was very good and in particular the drone photographs dispayed the property & gardens very nicely. Communication was very good however on occasions feedback from viewings seemed a little delayed. ...
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Comment on agent fees
A little higher than other agents but I would add that they did achieve a higher price for my property than was estimated by some other agents.
Was this helpful? Yes
By: Simon Bradbury
May 16, 2018
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Dear 'Mr Cox...' THANKS for your comments! We're delighted that you were so happy with our service and that you will be recommending us. Very much appreciated! ...

“Utterly professional, knowledgeable and accomadating...”

May 08,2018
Minithumbup
Sue
Richard Carpenter
By: 'Dr Vimal Hariharan'
May 08,2018
0 people found
this helpful
We had a fantastic experience with fine and country. They always made us feel welcome. The properties on their books are excellent and their kniwledgble and professional attitudes shone through....
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Was this helpful? Yes
By: Simon Bradbury
May 09, 2018
View all comments (1)
Dear 'Dr Vimal Hariharan', Thank you for your comments and FIVE star rating. The team at Fine & Country in St.Neots will be delighted with your comments - particularly Richard and Sue! ...

“Finally we did it!...”

Apr 24,2018
Minithumbup
Sue
By: 'Karen'
Apr 24,2018
0 people found
this helpful
We gave Sue a very long list of must haves! We got there in the end, and she has done us proud. But we never say never, I am sure she will see us again in the future, she may run though!...
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Comment on agent fees
Not applicable
Was this helpful? Yes
By: Simon Bradbury
Apr 25, 2018
View all comments (1)
HI "Karen" - we LOVE a "...very long list of must haves!" and sue is certainly the woman to find them for you - THANKS for the review! ...

“Sue Gipson- Excellent...”

Apr 09,2018
Minithumbup
Sue
By: 'DT'
Apr 09,2018
1 people found
this helpful
Sue, knowing a previous acquisition had fallen through, was good enough to contact me prior to the property being actively marketed. She then proceeded to conclude negotiations in a swift and efficient manner....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Apr 11, 2018
View all comments (1)
Dear "DT" Thanks for taking the time to share your story on this forum and for awarding Sue FIVE stars. I'm really glad that we could help you! ...

“Efficient, friendly and Fast...”

Apr 09,2018
Minithumbup
Lee
By: 'AL'
Apr 09,2018
0 people found
this helpful
Had a great first meeting with Lee who valued the house at a higher price than expected. Nevertheless, with some hesitation, I instructed them on the Saturday and was very happy to have a viewer by 10am on the Monday (and the property particulars hadn'...
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Comment on agent fees
Fair given the circumstances
Was this helpful? Yes
By: Simon
Apr 12, 2018
View all comments (1)
Dear "Al" What a lovely review! Thanks for taking the time to leave your thoughts on how Lee and the St.Neots team helped you sell your home and for awarding them FIVE stars! ...

“Excellent Service!...”

Mar 28,2018
Minithumbup
Laura Thompson
Lee
By: 'Jill P'
Mar 28,2018
0 people found
this helpful
I have found Fine & Country to be most professional and very responsive to our needs, providing excellent marketing in both service and materials. Our brochure is superb!...
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Comment on agent fees
There are a number of options and so should be something to suit everyone.
Was this helpful? Yes
By: Simon
Apr 01, 2018
View all comments (1)
Dear "Jill P", Thank you for leaving such glowing comments about the Fine & country team at St.Neots - it really is appreciated! Glad you liked the brochure! ...

“Buying Property...”

Mar 22,2018
Minithumbup
Sue
By: 'TM'
Mar 22,2018
1 people found
this helpful
We bought a property through Fine And Country, St Neots. Sue was the person dealing with the property. Everything sailed through seamlessly. A very easy stress free process....
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Was this helpful? Yes
By: Simon
Mar 24, 2018
View all comments (1)
Dear TM" Thank you very much indeed for taking the time to give a review for Fine & Country In St.Neots - your comments really are appreciated! Glad we could help. ...

“Purchase March 18...”

Mar 21,2018
Minithumbup
Richard Carpenter
Julie
By: 'DC'
Mar 21,2018
0 people found
this helpful
The phrase "you pay for what you get" has never been so appropriate! We selected Richard and his team after a dreadful experience with a Cambridge based agent, unfortunately only to sell through the Cambridge agent following cessation of marketing. There was no ...
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Comment on agent fees
As mentioned previously, they are not the cheapest but in my opinion, thoroughly worth the extra!
Was this helpful? Yes
By: Simon
Mar 25, 2018
View all comments (1)
Dear 'DC' What a lovely review of the team at St.Neots. Thank you so much. As you say... "you pay for what you get". ...
Mar 13,2018
Minithumbup
Richard Carpenter
Julie
By: 'VB'
Mar 13,2018
0 people found
this helpful
This is the third time we have bought or sold through Fine and Country and they are nothing short of exceptional - a different league to any other agent we have had dealings with. We expect to work with professional people like ourselves who understand ...
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Comment on agent fees
Fine and Country are a bit more expensive than their competition but their competition isn't competition to them!
Was this helpful? Yes
By: Simon
Mar 13, 2018
View all comments (1)
Dear 'VB' - After a review like that, all I can say is "THANK YOU!" ...
Mar 06,2018
Minithumbup
Laura Thompson
By: 'Selling client'
Mar 06,2018
0 people found
this helpful
We worked with Laura to finalise our brochure. Her first draft was pretty much spot on. We discussed changing 3 photographs. We did this over the phone, and Laura sent over alternative photos to look at whilst we were speaking - this meant we could make ...
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Was this helpful? Yes
By: Simon
Mar 13, 2018
View all comments (1)
Dear 'Selling client' - Thanks for that. Laura and the team are very proud of what they do and it's great to have that work appreciated. ...
Feb 27,2018
Minithumbup
Richard Carpenter
Julie
By: 'Jo'
Feb 27,2018
0 people found
this helpful
Having been impressed with F&C when purchasing our home we decided to use them again when we needed to sell. Richard, Julie, Sue, Lee and Laura were all brilliant again, we could not have asked for more. They expertly negotiated our sale whilst ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Simon
Mar 13, 2018
View all comments (2)
Dear 'Jo', Thank you for your comments about the St.Neots Fine & Country team - it really is appreciated! ...
Feb 09,2018
Minithumbup
Richard Carpenter
Julie
By: 'Kevin B'
Feb 09,2018
0 people found
this helpful
Richard. Julie, Sue and Lee did a great job finding a buyer and guiding us through what turned into a complex and protracted conveyance. Richard and his team have an expert understanding of this specific market sector and provided valuable advice at every stage of ...
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Comment on agent fees
Good value In the current market.
Was this helpful? Yes
By: Simon
Mar 13, 2018
View all comments (1)
Dear 'Kevin B', Thank you very much for your review about our St.Neots team. Particularly the comment... "Easily the most professional team of estate agents we have worked." ...
Jan 30,2018
Minithumbup
Sue
Richard Carpenter
By: 'Sid'
Jan 30,2018
0 people found
this helpful
Very pleased with the overall service. F&C produced an excellent sales brochure for the property - we were engaged with its content. F&C attended all appointments and kept us updated on the outcome from each viewing. They were proactive in identifying ...
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Comment on agent fees
Fees were reasonable for service provided.
Was this helpful? Yes
By: Simon Bradbury
Jan 30, 2018
View all comments (1)
Dear 'Sid', Thanks for your detailed review - I'm really pleased that you were impressed with the service you received and that you would use our services again. ...
Jan 11,2018
Minithumbup
Richard Carpenter
By: 'Rita and Michael Monks'
Jan 11,2018
0 people found
this helpful
Richard Carpenter has acted throughout the sale of our house with courtesy, understanding and has left us with a sense that he really cared and had our best interests at heart. It has been his proactivity that we have most valued. We were always left ...
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Comment on agent fees
Set at an acceptable level for the service provided.
Was this helpful? Yes
By: Simon
Mar 13, 2018
View all comments (1)
Dear 'Rita and Michael Monks', Thanks for that review and for your offer to recommend our services! ...
Jan 05,2018
Minithumbup
Sue
By: 'Neil A'
Jan 05,2018
1 people found
this helpful
Bought our next house through St Neots branch. Definitely the best experience of purchasing we have had. Sue Gipson dealt with us on the whole and we couldn't commend her highly enough. Our purchase wasn't without its difficulties but Sue was never anything ...
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Was this helpful? Yes
By: Simon Bradbury
Jan 08, 2018
View all comments (1)
Dear 'Neil A', Thanks for your comments about your experience with our Fine & Country office in St.Neots - particularly Sue. I'm so pleased that you were so happy with the service and it makes a big difference to the team to receive such positive feedback. ...
Jan 04,2018
Minithumbup
Sue
By: 'Mark & Claire'
Jan 04,2018
1 people found
this helpful
We had a very positive experience with Sue at Fine & Country. She was proactive, responded promptly to questions even out of office hours and was very helpful when it came to organising things such as the survey, drains check etc. And Sue was also ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon Bradbury
Jan 04, 2018
View all comments (1)
Dear 'Mark & Claire', Thank you very much for reviewing your experience with Sue at Fine & Country at St.Neots and we appreciate the recommendation! ...
Jan 03,2018
Minithumbup
Sue
Julie
By: 'AdamB'
Jan 03,2018
1 people found
this helpful
We can't speak highly enough of Sue, Julie and the rest of their team: thanks to them we now live in our dream home. They were incredibly friendly, helpful and professional throughout the entire process; from suggesting the property in the first place, through ...
read full review
Was this helpful? Yes
By: Simon Bradbury
Jan 04, 2018
View all comments (1)
Dear 'AdamB', Wow - what a lovely review! Thank you for that. i'm so glad that Sue and Julie helped you find your 'dream home' - I hope that you are very happy there. ...
Dec 12,2017
Minithumbup
Sue
By: 'Jane Barclay'
Dec 12,2017
0 people found
this helpful
Richard and Sue - and from time to time Julie did their absolute utmost to keep our chain together and to secure an eventual successful purchase! Would select F&C in the future in the event we decided to sell and move on.......
read full review
Comment on agent fees
As the purchaser we didn’t pay the fees
Was this helpful? Yes
By: Simon Bradbury
Dec 14, 2017
View all comments (1)
Dear 'Jane Barclay', What a charming review - THANK YOU for taking the time to share your thoughts. It really makes a difference to the team! ...
Nov 27,2017
Minithumbup
Lee
By: 'Isabel Green'
Nov 27,2017
1 people found
this helpful
Lee and the staff at Fine and Country provided excellent support during what turned out to be a very difficult situation. The sale of the property was dealt with in a calm and professional manner despite the hurdles thrown in the way. I can highly ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Simon Bradbury
Nov 27, 2017
View all comments (1)
Dear 'Isabel Green', Thanks for leaving such a complimentary review - i know that lee and the team at Fine & Country St.Neots really do appreciate your comments, particularly in view of all the challenges that you referred to. ...
Areas covered
  • PE19
  • PE26
  • PE27
  • PE28
  • PE29
  • SG18
  • SG19
  • SG8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 78% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,000
  • Max: £1,475,000

Letting No data

NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 88 0 73 0 11 0
Staff picture Richard Carpenter
(63)

Staff picture Laura Thompson
(3)

Staff picture Julie
(51)

Staff picture Sue
(78)

Staff picture Lee
(16)

Staff picture Simon
(4)

Fees

No fees set.

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

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Branch - St Neots, PE19

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