• Richard Carpenter
    Richard Carpenter
  • Laura Browning
    Laura Browning
  • Julie Jackson
    Julie Jackson
  • Sue Gipson
    Sue Gipson
  • Lee Jones
    Lee Jones
  • Simon Bradbury
    Simon Bradbury
Fine & Country St Neots serves the counties of Bedfordshire, Cambridgeshire and Hertfordshire and have been proud members of the international Fine & Country network since 2003. We pride ourselves on a genuine commitment to personal service delivered by experienced property professionals, combined with a sophisticated approach to marketing. We have a full understanding of homes in the upper quartile with an impressive track record which is second to none and we have a growing reputation as estat Read full description...e agents that consistently perform to the high standards that our clients demand. Working closely with the neighbouring Fine & Country offices, we can provide a seamless cover of marketing across the Northern Home Counties as well as the rest of East Anglia. Since joining the Fine & Country network we have won numerous Regional, National and even Global Awards. In 2010 we were awarded the ‘UK Estate Agent of the Year,’ and then in 2011, we were awarded the accolades of ‘Best Overall Estate Agent Europe,’ and ‘Highly-Commended Global Estate Agent of The Year 2011,’ alongside ‘Sales Achievement Europe,’ offering buyers and sellers a wealth of experience in the sale and purchase of distinctive properties throughout the region. Fine & Country St Neots have continued to win awards for their outstanding service including: ‘Marketing and Promotion Europe 2012,’ ‘Best Property Presentation Europe 2011, 2012, 2013, 2014 and 2015,’ ‘Referrals and Networking Award Europe 2011, 2013, 2014 and 2015,’ and were shortlisted for ‘Best Customer Service Europe 2014.’ We were also awarded the All Agents ‘Best Estate Agent in the East of England,’ Silver in 2012, and the All Agents ‘Best Estate Agent in St Neots and PE19,’ Silver in 2013 and 2014 and then Gold in 2015, showing our high level of customer service and satisfaction. Please contact the St Neots Office on 0330 333 1060 or at inresidence@fineandcountry.com for a free valuation if you are thinking of selling your valued home, or to find your ideal property.
Fine & Country

4-6 Market Square St Neots
Cambridgeshire
PE19 2AW

0330 333 1060
Oct 16,2017
Minithumbup
Lee Jones
By: 'Richard'
Oct 16,2017
0 people found
this helpful
Lee did an excellent job arbitrating between ourselves the buyer and those selling the property. As an old and tired property there was a chasm between us in price and a reluctance to accept professional opinions on the condition of the property. Lee represented both parties well and worked tirelessly to ensure continuity and good communication....
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Comment on agent fees
N/A
Was this helpful? Yes
Oct 05,2017
Minithumbup
Richard Carpenter
Lee Jones
By: 'J and JP'
Oct 05,2017
0 people found
this helpful
We have had a great, professional service from this branch - an exemplar of how houses should be bought and sold. Nothing has been too much trouble and all the branch staff have supported us with our questions, issues,etc....
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Comment on agent fees
The fees are higher than other estate agents but this has been more than repaid with a good service, excellent sales material and a good selling price.
Was this helpful? Yes
Oct 01,2017
Minithumbup
Lee Jones
By: 'Exceptional Service.'
Oct 01,2017
0 people found
this helpful
it has been a pleasure finding our new home with Lee, he has been very professional, having a good knowledge of the property and surrounding area. Lee went above and beyond what we expected, getting a quote for building works which we hadn't asked him to get, which did help us decide on the property we chose, very good at his job, he deserves a pay rise!!!! Would highly recommend....
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Was this helpful? Yes
Sep 28,2017
Minithumbup
Richard Carpenter
By: 'Elizabeth'
Sep 28,2017
1 people found
this helpful
Very professional, knowledgeable and helpful. They all made extra efforts to get to know the house. Julie in particular was really helpful and supportive. They might not be the cheapest estate agents but the personal attention is worth it....
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Comment on agent fees
Fees were higher than other quotes but then their professionalism and personal attention was superior to other agents.
Was this helpful? Yes
By: Simon Bradbury
Sep 28, 2017
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Dear 'Elizabeth', It was a real pleasure to read your review of Richard and the team at Fine & Country St.Neots - particularly your observation that "...their professionalism and personal attention was superior to other agents". Thanks for taking the time and trouble to leave your comments. ...
Sep 26,2017
Minithumbup
By: 'Aroon'
Sep 26,2017
1 people found
this helpful
I can't praise the Fine & Country St Neots team enough for all the hard work and support they've put in to selling our house. It's required a huge amount of effort due to various issues beyond any of our control, and the team have worked tirelessly to get us to the end!...
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Comment on agent fees
Very reasonable fees
Was this helpful? Yes
By: Simon Bradbury
Sep 28, 2017
View all comments (1)
Dear 'Aroon', High praise indeed and I'm so pleased that you appear to be impressed with the efforts of of the whole team. Thanks for this posting - it really means a lot! ...
Sep 13,2017
Minithumbup
Sue Gipson
Richard Carpenter
By: 'Ian K'
Sep 13,2017
1 people found
this helpful
Sue and Richard provided us with a proactive and informative service whilst buying a house. They responded swiftly to our questions and struck a good balance between the involved parties. I would recommend this team to any prospective buyer or seller....
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Comment on agent fees
N/A as buying
Was this helpful? Yes
By: Simon Bradbury
Sep 28, 2017
View all comments (1)
Dear 'Ian K' Thank you for taking the time to leave a review as a buyer. It's great to hear that you were looked after so well and that you would recommend our services in the future. ...
Aug 30,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Alison'
Aug 30,2017
1 people found
this helpful
We have just purchased a property and the service we received, from the initial first viewing to exchange of contract, was very professional and friendly. All our questions and queries were dealt with immediately and nothing was too much trouble. Thanks to Richard, Sue and Julie....
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Was this helpful? Yes
By: Simon Bradbury
Aug 30, 2017
View all comments (1)
Dear 'Alison' What a delightful review - thank you. I'm particularly pleased that "All our questions and queries were dealt with immediately and nothing was too much trouble". I know that the team will be pleased too! ...
Aug 30,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Newman'
Aug 30,2017
1 people found
this helpful
Richard and his team were amazing when selling my house. They are by far the most pro-active team in St Neots. Sue even came back one evening @ 7.30pm to do a viewing! Thats dedication. Great team, communication is brilliant, would highly recommend....
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Comment on agent fees
Fair
Was this helpful? Yes
By: Simon Bradbury
Aug 30, 2017
View all comments (1)
Dear 'Newman' Thank you for that glowing review, and for taking the time to share your thoughts. It really makes a big difference to the team to know that their efforts are recognised in this way! ...
Aug 30,2017
Minithumbup
Sue Gipson
By: 'Edward'
Aug 30,2017
0 people found
this helpful
A very efficient, professional service. Sue took time & trouble to understand our requirements & did not waste our time with properties which did not meet our brief. We did not feel hurried or pressured at any stage. All round a excellent experience resulting in a new home in which we expect to be very content.The sale of our property was equally proffessionaly handle...
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Comment on agent fees
Accepatable
Was this helpful? Yes
Aug 08,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'Mrs S'
Aug 08,2017
1 people found
this helpful
Fine and Country have provided an excellent service on the sale of our home and the purchase of our new home. Sue Gipson was always thinking ahead coming up with ideas and suggestions, supported by Julie. Viewings were organised superbly with an kind understanding of the home situation with a 1 and 3 year old around. I can't fault the service we have received....
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Was this helpful? Yes
By: Simon Bradbury
Aug 08, 2017
View all comments (1)
Dear 'Mrs S' Thank you for your comments regarding Sue and Julie - it really is appreciated by them and all of the Fine & Country team in St.Neots. ...
Aug 01,2017
Minithumbup
Sue Gipson
Richard Carpenter
By: 'Dr H'
Aug 01,2017
1 people found
this helpful
At every stage of the buying process Fine and Country have been a pleasure to deal with. My wife and I were impressed at their local knowledge and professionalism. Weekend viewing were never a problem and their portfolio outstanding....
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Comment on agent fees
Nil complaints
Was this helpful? Yes
By: Simon
Aug 02, 2017
View all comments (1)
Dear 'Dr H', Thank you for those comments - particularly about our "local knowledge and professionalism." ...
Jul 31,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'Darren and Stacey Messenger'
Jul 31,2017
0 people found
this helpful
We are so pleased that we had Sue and Julie involved in our house purchase. From the initial viewings to our numerous questions once the process started, they were at all times extremely courteous, professional, very knowledgeable, patient (!) and always responded promptly. Thank you both....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Darren and Stacey Messenger', Thank you for taking the time to leave a review - your comments are much appreciated by Sue, Julie and indeed all of the team. ...
Jul 28,2017
Minithumbup
Lee Jones
By: 'Sheila P'
Jul 28,2017
0 people found
this helpful
All staff at the St Neots branch of Fine and Country could not have been more helpful in their effort to sell our property. In particular Lee Jones has tried in every respect, and he certainly obtained many viewings for us, from the start. All staff have been a pleasure to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Sheila P' What a very nice review of Lee and the team at St.Neots - thank you very much. ...
Jul 27,2017
Minithumbup
Richard Carpenter
By: 'Rona'
Jul 27,2017
0 people found
this helpful
From the moment we met the estate agent at the property we had excellent service. We dealt mainly with Richard but all the staff were polite, friendly and professional....
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Comment on agent fees
Agent's fees always hurt but without Fine and Country we would not have found a buyer. It would be good to have a set percentage or set amount and then you pay which ever is the lowest. IE 2% +VAT or a maximum of £20K + VAT
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Rona', Thank you for commenting on the "excellent service" you received from Richard . Thanks also for your suggestions about the fees and observations that the team were "... were polite, friendly and professional." ...
Jul 18,2017
Minithumbup
Sue Gipson
Lee Jones
By: 'Mark Davenport'
Jul 18,2017
0 people found
this helpful
Sue is great and has worked very hard for us and I would recommend her to anyone wishing to sell their property...
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Comment on agent fees
They are fair and flexible
Was this helpful? Yes
By: Simon
Jul 21, 2017
View all comments (1)
Dear 'Mark Davenport', Thank you for your kind comments about Sue and Lee - it really is appreciated by all at Fine & Country St.Neots. ...
Jul 07,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Ian & Lorraine'
Jul 07,2017
0 people found
this helpful
What can I say? Nothing other than this company go far and away beyond any other agents we have used in the past, and we have used quite a few. OK so I lied, I can say a lot more! Their communication on current events and proceedings are second to none. Even if you call and speak to someone other than the agents working on your sale, all information is at their fingertips. They even knew what was happening at our conveyancers before we had any contact from them. We had several buyers for our pr...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Simon
Jul 10, 2017
View all comments (1)
Dear Ian & Lorraine. To use your own words... What can I say?' What a wonderful and heartfelt review of the Fine & Country team at St.Neots. I know that they always strive to deliver great service and Im pleased to see that on this occasion they have delivered! Thank you so much for taking the time to post your thoughts on this website - it really is appreciated! ...
Jun 07,2017
Minithumbup
Richard Carpenter
Julie Jackson
By: 'Gino & Sue'
Jun 07,2017
0 people found
this helpful
A very big thank you to Richard , Julie , Laura and especially Sue who has been a star. Your professionalism and generally upbeat approach has helped through the challenge of selling and downsizing ( with mother in law in tow) The brochure did justice to our beautiful home and we much appreciated that viewers were accompanied by one of you. Losing our first perfect cash buyer on the day we found a property that ticked most of our boxes was traumatic.. but once we recommence selling the follow...
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Was this helpful? Yes
May 26,2017
Minithumbup
By: 'HW'
May 26,2017
0 people found
this helpful
All staff were professional and helpful. Viewing appointments were kept punctually but without apparent rushing.Staff worked hard to trouble shoot any difficulties and reach a mutually agreeable deal....
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Comment on agent fees
N/A
Was this helpful? Yes
May 16,2017
Minithumbup
Julie Jackson
Laura Browning
By: 'Maggie'
May 16,2017
0 people found
this helpful
We would like to thank all the staff at Fine and Country in St. Neots for their help. We found our beautiful home through them and the staff were always helpful and professional. The staff kept us up to date and always returned our calls. Thank you again for your help. Maggie and Glenn...
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Was this helpful? Yes
Apr 16,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'M & C, Clophill'
Apr 16,2017
0 people found
this helpful
We purchased our property through Fine & Country. All dealings via phone and email were dealt with professionally and promptly. On many occasions, Sue would even return calls on her day off. Richard and Julie were both proactive in keeping our transaction moving with chase up calls to solicitors and keeping us and our vendor informed. Dealing with this team was a very positive experience and we would recommend their services to friends and family. Thanks guys!...
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Comment on agent fees
Not applicable as we purchased our property via this agent
Was this helpful? Yes
Apr 05,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Rebecca McKerral'
Apr 05,2017
2 people found
this helpful
The team, including Julie Jackson and Laura, have all been outstanding throughout the extremely challenging process of selling my house. There have been many issues, from the original sale falling through on exchange day, to negotiating a second sale due to a persistent buyer and then all the problems associated with the chain. Through all the challenges, the team have remained upbeat and positive and above all proactive and helpful. I was updated regularly by phone and email and they also were ...
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Comment on agent fees
The fees were more than reasonable, especially as it turned out for my sale
Was this helpful? Yes
By: Simon Bradbury
Apr 05, 2017
View all comments (1)
Dear Rebecca McKerral, Thank you for your lovely comments! The team tell me that they're missing you already! ...
Mar 20,2017
Minithumbup
Lee Jones
By: 'MRS D STERN FLOWERDAY'
Mar 20,2017
2 people found
this helpful
Dear Lee, We would like to thank you for the help and support on the conveyancing of our property. Always being at the end of the phone is a great help and not often seen in estate agents these days. Your enthusiasm in your work has been inspirational and your determination in finding a suitable property for us is greatly appreciated. If all estate agents conducted themselves in a professional manner as you do selling and purchasing would be made a pleasure. Yours sincerely Mrs Diane Ster...
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Was this helpful? Yes
By: Simon Bradbury
Mar 20, 2017
View all comments (1)
Dear " MRS D STERN FLOWERDAY " Thank you for your comments about Lee - it really is appreciated. I'm particularly pleased that you were happy with his communication and I'm glad things have worked out so well for you. ...
Mar 10,2017
Minithumbup
Sue Gipson
By: 'Happy in Gransden'
Mar 10,2017
0 people found
this helpful
I don't often write reviews but when I do it's because something or someone makes it worthwhile. Sue Gipson at Fine & Country has helped me through the very long process of buying my cottage in Little Gransden. She has liaised with 'The Sellers' on my behalf and remained optimistic and enthusiastic over a 10 month process. I cannot fault the service of this estate agent and her other colleagues. Thank you!...
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'JM'
Mar 07,2017
1 people found
this helpful
It was a complicated property to sell but I felt supported all the way. Always a friendly voice at the end of the phone and nothing was too much trouble. Sue, Julie and Richard went out of their way to help. Very efficient and professional but with a personal touch. The photography and marketing brochure were excellent. I have no hesitation in recommending them....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Simon
Mar 07, 2017
View all comments (1)
Dear JM, What a lovely review.Thank you for your comments that have been passed back to the team and thank you also for your offer to recommend our services in the future. ...
Feb 23,2017
Minithumbup
Richard Carpenter
Julie Jackson
By: 'Mike'
Feb 23,2017
1 people found
this helpful
Thank you Richard and Julie for all your help with our purchase, you have both been fantastic and available when we needed you, I would recommend you greatly....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Richard Carpenter
By: 'Catherine'
Feb 17,2017
3 people found
this helpful
Richard has been an absolute delight. Right from the start he allowed me the time I needed to view my chosen property (on multiple occasions!) and I never felt rushed. He's incredibly knowledgeable, informative and helpful and I've been impressed by how much prep work he put in - learning about the house as well as being able to tell me about the area....
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Comment on agent fees
n/a as I'm a buyer
Was this helpful? Yes
By: Simon
Feb 17, 2017
View all comments (1)
Dear Catherine, It really is very kind of you to post such a glowing review if Richard Carpenter - thank you very much. I'm really pleased that you are happy with the service you received. ...
Feb 15,2017
Minithumbup
Richard Carpenter
By: 'A. Lewis'
Feb 15,2017
2 people found
this helpful
This transaction was the purchase of a property in Sutton, Beds. We were very satisfied with all aspects of the handling of the transaction, and the whole operation ran very smoothly....
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Comment on agent fees
Being a purchase there were no fees.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Julie Jackson
Sue Gipson
By: 'SonjaL'
Feb 15,2017
3 people found
this helpful
Since making an offer on our chosen property, the service has been quick, efficient and friendly. You have been very helpful and patient with our requests. Thank you...
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Comment on agent fees
I am not the seller so cannot comment
Was this helpful? Yes
Jan 26,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Buyers from Surrey'
Jan 26,2017
3 people found
this helpful
Thanks very much Richard and Sue for managing the purchase of our new house. I found the branch staff friendly and professional....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Jan 30, 2017
View all comments (1)
Dear 'Buyers from Surrey' Many thanks for taking the time to leave a review on this site - it really is appreciated and I'm delighted that you '...found the branch staff friendly and professional.' ...
Jan 25,2017
Minithumbup
Julie Jackson
By: 'Kate'
Jan 25,2017
2 people found
this helpful
The company worked tirelessly to secure a buyer and to negotiate the sale successfully. I was kept informed of the process throughout....
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Comment on agent fees
fees were in line with similar agents.
Was this helpful? Yes
By: Simon
Jan 25, 2017
View all comments (1)
Dear 'Kate' Thank you so much for taking the time and trouble to let the world know what you thought of the service you received from Julie and the team from Fine & Country in St.Neots - it really is appreciated. ...
Areas covered
  • PE19
  • PE26
  • PE27
  • PE28
  • PE29
  • SG18
  • SG19
  • SG8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 76% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,000
  • Max: £1,475,000

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NAEA


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 71 0 59 0 9 0
Richard Carpenter Richard Carpenter
Branch Manager
51 reviews

About Richard Branch Manager Richard Carpenter uses his considerable knowledge when advising clients in respect of value and marketing. View full profile
Laura Browning Laura Browning
Property Administrator
1 reviews

About Laura Property Administrator Laura Browning co-ordinates the marketing, producing property brochures with professional photographers and journalists, and implementing the advertising campaign for each prope View full profile
Julie Jackson Julie Jackson
Property Consultant
41 reviews

About Julie Property Consultant and Sales Negotiator Julie Jackson monitors the progress of each and every sale to ensure a successful conclusion. View full profile
Sue Gipson Sue Gipson
Senior Property Consultant
64 reviews

About Sue Senior Property Consultant Sue Gipson is a member of our highly successful sales team, having won the All Agents Silver 'People Awards' for Customer Experience - Best Overall Agent in PE19 and St Neot View full profile
Lee Jones Lee Jones
Senior Property Consultant
6 reviews

About Lee Senior Property Consultant Lee Jones is a Member of the National Association of Estate Agents and has 17 years of expertise behind him. View full profile
Simon Bradbury Simon Bradbury
Director
4 reviews

About Simon Director Simon Bradbury has over thirty years’ experience in the property market. View full profile

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Please see a list of jobs available

Fees

No fees set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

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