• Richard Carpenter
    Richard Carpenter
  • Laura Browning
    Laura Browning
  • Julie Jackson
    Julie Jackson
  • Sue Gipson
    Sue Gipson
  • Lee Jones
    Lee Jones
  • Simon Bradbury
    Simon Bradbury
Fine & Country St Neots serves the counties of Bedfordshire, Cambridgeshire and Hertfordshire and have been proud members of the international Fine & Country network since 2003. We pride ourselves on a genuine commitment to personal service delivered by experienced property professionals, combined with a sophisticated approach to marketing. We have a full understanding of homes in the upper quartile with an impressive track record which is second to none and we have a growing reputation as estat Read full description...e agents that consistently perform to the high standards that our clients demand. Working closely with the neighbouring Fine & Country offices, we can provide a seamless cover of marketing across the Northern Home Counties as well as the rest of East Anglia. Since joining the Fine & Country network we have won numerous Regional, National and even Global Awards. In 2010 we were awarded the ‘UK Estate Agent of the Year,’ and then in 2011, we were awarded the accolades of ‘Best Overall Estate Agent Europe,’ and ‘Highly-Commended Global Estate Agent of The Year 2011,’ alongside ‘Sales Achievement Europe,’ offering buyers and sellers a wealth of experience in the sale and purchase of distinctive properties throughout the region. Fine & Country St Neots have continued to win awards for their outstanding service including: ‘Marketing and Promotion Europe 2012,’ ‘Best Property Presentation Europe 2011, 2012, 2013, 2014 and 2015,’ ‘Referrals and Networking Award Europe 2011, 2013, 2014 and 2015,’ and were shortlisted for ‘Best Customer Service Europe 2014.’ We were also awarded the All Agents ‘Best Estate Agent in the East of England,’ Silver in 2012, and the All Agents ‘Best Estate Agent in St Neots and PE19,’ Silver in 2013 and 2014 and then Gold in 2015, showing our high level of customer service and satisfaction. Please contact the St Neots Office on 0330 333 1060 or at inresidence@fineandcountry.com for a free valuation if you are thinking of selling your valued home, or to find your ideal property.
Fine & Country

4-6 Market Square St Neots
Cambridgeshire
PE19 2AW

0330 333 1060
Aug 08,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'Mrs S'
Aug 08,2017
1 people found
this helpful
Fine and Country have provided an excellent service on the sale of our home and the purchase of our new home. Sue Gipson was always thinking ahead coming up with ideas and suggestions, supported by Julie. Viewings were organised superbly with an kind understanding of the home situation with a 1 and 3 year old around. I can't fault the service we have received....
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Was this helpful? Yes
By: Simon Bradbury
Aug 08, 2017
View all comments (1)
Dear 'Mrs S' Thank you for your comments regarding Sue and Julie - it really is appreciated by them and all of the Fine & Country team in St.Neots. ...
Aug 01,2017
Minithumbup
Sue Gipson
Richard Carpenter
By: 'Dr H'
Aug 01,2017
1 people found
this helpful
At every stage of the buying process Fine and Country have been a pleasure to deal with. My wife and I were impressed at their local knowledge and professionalism. Weekend viewing were never a problem and their portfolio outstanding....
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Comment on agent fees
Nil complaints
Was this helpful? Yes
By: Simon
Aug 02, 2017
View all comments (1)
Dear 'Dr H', Thank you for those comments - particularly about our "local knowledge and professionalism." ...
Jul 31,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'Darren and Stacey Messenger'
Jul 31,2017
0 people found
this helpful
We are so pleased that we had Sue and Julie involved in our house purchase. From the initial viewings to our numerous questions once the process started, they were at all times extremely courteous, professional, very knowledgeable, patient (!) and always responded promptly. Thank you both....
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Comment on agent fees
Ok
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Darren and Stacey Messenger', Thank you for taking the time to leave a review - your comments are much appreciated by Sue, Julie and indeed all of the team. ...
Jul 28,2017
Minithumbup
Lee Jones
By: 'Sheila P'
Jul 28,2017
0 people found
this helpful
All staff at the St Neots branch of Fine and Country could not have been more helpful in their effort to sell our property. In particular Lee Jones has tried in every respect, and he certainly obtained many viewings for us, from the start. All staff have been a pleasure to deal with....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Sheila P' What a very nice review of Lee and the team at St.Neots - thank you very much. ...
Jul 27,2017
Minithumbup
Richard Carpenter
By: 'Rona'
Jul 27,2017
0 people found
this helpful
From the moment we met the estate agent at the property we had excellent service. We dealt mainly with Richard but all the staff were polite, friendly and professional....
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Comment on agent fees
Agent's fees always hurt but without Fine and Country we would not have found a buyer. It would be good to have a set percentage or set amount and then you pay which ever is the lowest. IE 2% +VAT or a maximum of £20K + VAT
Was this helpful? Yes
By: Simon
Aug 01, 2017
View all comments (1)
Dear 'Rona', Thank you for commenting on the "excellent service" you received from Richard . Thanks also for your suggestions about the fees and observations that the team were "... were polite, friendly and professional." ...
Jul 18,2017
Minithumbup
Sue Gipson
Lee Jones
By: 'Mark Davenport'
Jul 18,2017
0 people found
this helpful
Sue is great and has worked very hard for us and I would recommend her to anyone wishing to sell their property...
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Comment on agent fees
They are fair and flexible
Was this helpful? Yes
By: Simon
Jul 21, 2017
View all comments (1)
Dear 'Mark Davenport', Thank you for your kind comments about Sue and Lee - it really is appreciated by all at Fine & Country St.Neots. ...
Jul 07,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Ian & Lorraine'
Jul 07,2017
0 people found
this helpful
What can I say? Nothing other than this company go far and away beyond any other agents we have used in the past, and we have used quite a few. OK so I lied, I can say a lot more! Their communication on current events and proceedings are second to none. Even if you call and speak to someone other than the agents working on your sale, all information is at their fingertips. They even knew what was happening at our conveyancers before we had any contact from them. We had several buyers for our pr...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Simon
Jul 10, 2017
View all comments (1)
Dear Ian & Lorraine. To use your own words... What can I say?' What a wonderful and heartfelt review of the Fine & Country team at St.Neots. I know that they always strive to deliver great service and Im pleased to see that on this occasion they have delivered! Thank you so much for taking the time to post your thoughts on this website - it really is appreciated! ...
Jun 07,2017
Minithumbup
Richard Carpenter
Julie Jackson
By: 'Gino & Sue'
Jun 07,2017
0 people found
this helpful
A very big thank you to Richard , Julie , Laura and especially Sue who has been a star. Your professionalism and generally upbeat approach has helped through the challenge of selling and downsizing ( with mother in law in tow) The brochure did justice to our beautiful home and we much appreciated that viewers were accompanied by one of you. Losing our first perfect cash buyer on the day we found a property that ticked most of our boxes was traumatic.. but once we recommence selling the follow...
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Was this helpful? Yes
May 26,2017
Minithumbup
By: 'HW'
May 26,2017
0 people found
this helpful
All staff were professional and helpful. Viewing appointments were kept punctually but without apparent rushing.Staff worked hard to trouble shoot any difficulties and reach a mutually agreeable deal....
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Comment on agent fees
N/A
Was this helpful? Yes
May 16,2017
Minithumbup
Julie Jackson
Laura Browning
By: 'Maggie'
May 16,2017
0 people found
this helpful
We would like to thank all the staff at Fine and Country in St. Neots for their help. We found our beautiful home through them and the staff were always helpful and professional. The staff kept us up to date and always returned our calls. Thank you again for your help. Maggie and Glenn...
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Was this helpful? Yes
Apr 16,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'M & C, Clophill'
Apr 16,2017
0 people found
this helpful
We purchased our property through Fine & Country. All dealings via phone and email were dealt with professionally and promptly. On many occasions, Sue would even return calls on her day off. Richard and Julie were both proactive in keeping our transaction moving with chase up calls to solicitors and keeping us and our vendor informed. Dealing with this team was a very positive experience and we would recommend their services to friends and family. Thanks guys!...
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Comment on agent fees
Not applicable as we purchased our property via this agent
Was this helpful? Yes
Apr 05,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Rebecca McKerral'
Apr 05,2017
2 people found
this helpful
The team, including Julie Jackson and Laura, have all been outstanding throughout the extremely challenging process of selling my house. There have been many issues, from the original sale falling through on exchange day, to negotiating a second sale due to a persistent buyer and then all the problems associated with the chain. Through all the challenges, the team have remained upbeat and positive and above all proactive and helpful. I was updated regularly by phone and email and they also were ...
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Comment on agent fees
The fees were more than reasonable, especially as it turned out for my sale
Was this helpful? Yes
By: Simon Bradbury
Apr 05, 2017
View all comments (1)
Dear Rebecca McKerral, Thank you for your lovely comments! The team tell me that they're missing you already! ...
Mar 20,2017
Minithumbup
Lee Jones
By: 'MRS D STERN FLOWERDAY'
Mar 20,2017
2 people found
this helpful
Dear Lee, We would like to thank you for the help and support on the conveyancing of our property. Always being at the end of the phone is a great help and not often seen in estate agents these days. Your enthusiasm in your work has been inspirational and your determination in finding a suitable property for us is greatly appreciated. If all estate agents conducted themselves in a professional manner as you do selling and purchasing would be made a pleasure. Yours sincerely Mrs Diane Ster...
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Was this helpful? Yes
By: Simon Bradbury
Mar 20, 2017
View all comments (1)
Dear " MRS D STERN FLOWERDAY " Thank you for your comments about Lee - it really is appreciated. I'm particularly pleased that you were happy with his communication and I'm glad things have worked out so well for you. ...
Mar 10,2017
Minithumbup
Sue Gipson
By: 'Happy in Gransden'
Mar 10,2017
0 people found
this helpful
I don't often write reviews but when I do it's because something or someone makes it worthwhile. Sue Gipson at Fine & Country has helped me through the very long process of buying my cottage in Little Gransden. She has liaised with 'The Sellers' on my behalf and remained optimistic and enthusiastic over a 10 month process. I cannot fault the service of this estate agent and her other colleagues. Thank you!...
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Was this helpful? Yes
Mar 07,2017
Minithumbup
Sue Gipson
Julie Jackson
By: 'JM'
Mar 07,2017
1 people found
this helpful
It was a complicated property to sell but I felt supported all the way. Always a friendly voice at the end of the phone and nothing was too much trouble. Sue, Julie and Richard went out of their way to help. Very efficient and professional but with a personal touch. The photography and marketing brochure were excellent. I have no hesitation in recommending them....
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Comment on agent fees
Very competitive
Was this helpful? Yes
By: Simon
Mar 07, 2017
View all comments (1)
Dear JM, What a lovely review.Thank you for your comments that have been passed back to the team and thank you also for your offer to recommend our services in the future. ...
Feb 23,2017
Minithumbup
Richard Carpenter
Julie Jackson
By: 'Mike'
Feb 23,2017
1 people found
this helpful
Thank you Richard and Julie for all your help with our purchase, you have both been fantastic and available when we needed you, I would recommend you greatly....
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Was this helpful? Yes
Feb 17,2017
Minithumbup
Richard Carpenter
By: 'Catherine'
Feb 17,2017
3 people found
this helpful
Richard has been an absolute delight. Right from the start he allowed me the time I needed to view my chosen property (on multiple occasions!) and I never felt rushed. He's incredibly knowledgeable, informative and helpful and I've been impressed by how much prep work he put in - learning about the house as well as being able to tell me about the area....
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Comment on agent fees
n/a as I'm a buyer
Was this helpful? Yes
By: Simon
Feb 17, 2017
View all comments (1)
Dear Catherine, It really is very kind of you to post such a glowing review if Richard Carpenter - thank you very much. I'm really pleased that you are happy with the service you received. ...
Feb 15,2017
Minithumbup
Richard Carpenter
By: 'A. Lewis'
Feb 15,2017
2 people found
this helpful
This transaction was the purchase of a property in Sutton, Beds. We were very satisfied with all aspects of the handling of the transaction, and the whole operation ran very smoothly....
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Comment on agent fees
Being a purchase there were no fees.
Was this helpful? Yes
Feb 15,2017
Minithumbup
Julie Jackson
Sue Gipson
By: 'SonjaL'
Feb 15,2017
3 people found
this helpful
Since making an offer on our chosen property, the service has been quick, efficient and friendly. You have been very helpful and patient with our requests. Thank you...
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Comment on agent fees
I am not the seller so cannot comment
Was this helpful? Yes
Jan 26,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Buyers from Surrey'
Jan 26,2017
3 people found
this helpful
Thanks very much Richard and Sue for managing the purchase of our new house. I found the branch staff friendly and professional....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Simon
Jan 30, 2017
View all comments (1)
Dear 'Buyers from Surrey' Many thanks for taking the time to leave a review on this site - it really is appreciated and I'm delighted that you '...found the branch staff friendly and professional.' ...
Jan 25,2017
Minithumbup
Julie Jackson
By: 'Kate'
Jan 25,2017
2 people found
this helpful
The company worked tirelessly to secure a buyer and to negotiate the sale successfully. I was kept informed of the process throughout....
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Comment on agent fees
fees were in line with similar agents.
Was this helpful? Yes
By: Simon
Jan 25, 2017
View all comments (1)
Dear 'Kate' Thank you so much for taking the time and trouble to let the world know what you thought of the service you received from Julie and the team from Fine & Country in St.Neots - it really is appreciated. ...
Jan 23,2017
Minithumbup
Sue Gipson
By: 'VB'
Jan 23,2017
3 people found
this helpful
A refreshing and exemplary proactive 'can do/will do' approach from Sue Gipson. As the purchaser of the property Sue worked for us as well as the vendor to quickly and effectively negotiate challenging aspects of the process which would otherwise have resulted in us walking away from the purchase. I would not hesitate to say that Fine and Country will be our nominated agents in future....
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Was this helpful? Yes
By: Simon
Jan 25, 2017
View all comments (1)
Dear 'VB', I'm so pleased that you were happy with the service you received from Sue and the Fine & Country team at St.Neots and also that you... "would not hesitate to say that Fine and Country will be our nominated agents in future" Thanks for taking the time to post your comments on this site. ...
Jan 18,2017
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Miguel'
Jan 18,2017
2 people found
this helpful
Richard and Sue are very well presented polite agents Professional in their approach but friendly at the same time Knowledgeable and well informed of the local area. They did a thorough appraisal of the property and presented a sound marketing strategy plan. I thank the St Neots Branch and their staff for a quick sale of a difficult property. In particular thanks to Richard C and Sue G...
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Was this helpful? Yes
By: Simon
Jan 25, 2017
View all comments (1)
Dear 'Miguel', Thanks for those thoughtful comments - particularly about Richard and Sue. It really is appreciated by all at St.Neots Fine & Country. ...
Jan 06,2017
Minithumbup
Sue Gipson
By: 'Debby & Jeff'
Jan 06,2017
3 people found
this helpful
We met Sue at the property and she was fantastic, very informative and quickly saw our 'vision' for the land. Nothing was too much trouble and Sue met us at the property 3 or 4 times with our builder, friend, adviser and gave us any assistance we needed but also 'space and time' at the property. Every time we have had reason to contact the office whoever answered the phone has always been very courteous and helpful - Thank you to Sue and the whole team for all their help and support in helping...
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Comment on agent fees
We didn't pay any fees as we are the purchasers
Was this helpful? Yes
By: Simon
Jan 07, 2017
View all comments (1)
Dear Debby & Jeff, Thank you very much indeed for sharing your thoughts about Sue and the Fine & Country team at St.Neots. I'm delighted that you were so happy with the service you received and wish you good luck in your new property. ...
Dec 09,2016
Minithumbup
Richard Carpenter
By: 'Tom & Michelle Lumley'
Dec 09,2016
2 people found
this helpful
I would like to thank Richard for being very professional in every aspect of my sale. He was especially good at dealing both parties solicitors and keeping me informed on every aspect. He kept very calm and managed to keep me calm at the same time. I would definitely use you again. Thanks for everything....
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Was this helpful? Yes
Dec 08,2016
Minithumbup
Richard Carpenter
By: 'Mr J de Beer'
Dec 08,2016
2 people found
this helpful
We would like to say a massive thank you to Richard and his staff for thier patience through are complex purchase and going the extra mile. Richard is a true professional in his field and has kept us up to date with proceedings as they have unfolded. Very highly recommend....
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Was this helpful? Yes
By: Simon
Dec 08, 2016
View all comments (1)
Dear Mr J de Beer, Firstly thanks for your review - it really is appreciated. I am very happy to hear that Richard and the team looked after you so well. Thank you for offering to recommend us. ...
Nov 22,2016
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Andy'
Nov 22,2016
2 people found
this helpful
Great initial advice on the valuation by Richard and Simon backed up by superb support from Sue about staging the house and Laura on the admin side. Richard and Sue were then able to introduce a potential buyer who viewed the house even before it was on the market. Although not interested initially after their viewing, once the F&C's excellent marketing material became available they came back again and made an offer after their second viewing - only four days after the house officially w...
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Comment on agent fees
Great value for money given the results achieved
Was this helpful? Yes
By: Simon
Nov 22, 2016
View all comments (1)
Dear "Andy", Thanks for that! As you've alluded to - it's all about teamwork. Let's hope that everything proceeds well to an exchange of contracts in the next few weeks. ...
Nov 22,2016
Minithumbup
Richard Carpenter
Julie Jackson
By: 'Liz Davies'
Nov 22,2016
2 people found
this helpful
We have been very pleased with the service from Fine & Country, they were prompt, courteous and efficient despite all the ups and downs of selling our house and purchasing through their St Neots office, we would highly recommend them....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Nov 21,2016
Minithumbup
Sue Gipson
By: 'S Henderson'
Nov 21,2016
1 people found
this helpful
Excellent communication, responded immediately to all of our queries, facilitated various parties involved and checked in on a regular basis....
read full review
Was this helpful? Yes
By: Simon
Nov 21, 2016
View all comments (1)
Dear "S Henderson" Thank you so much for your review of Fine & Country in St.Neots and specifically my colleague Sue Gipson. I'm particularly pleased that you were so satisfied with her communication skills! ...
Nov 09,2016
Minithumbup
Richard Carpenter
Sue Gipson
By: 'Hobbits'
Nov 09,2016
3 people found
this helpful
Sue was very helpful in finding the property we were looking for, and had a lot of patience with us seeing nearly 25 properties before we purchased! In the negotiating phase Richard took over and was brilliant, really helping us past multiple other interested parties and securing the deal, and is now helping us with the sale of our property....
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Comment on agent fees
Their fees for selling are high, however they are worth it as we sold our property almost immediately with an open day and had a lot of interest thanks to the F&C team.
Was this helpful? Yes
By: Simon
Nov 09, 2016
View all comments (1)
Dear "Hobbits", Thank you for those comments. I'm really pleased that Richard, Sue and the team at Fine & Country were so helpful. ...
Areas covered
  • PE19
  • PE26
  • PE27
  • PE28
  • PE29
  • SG18
  • SG19
  • SG8
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
97% customers were satisfied with fees 79% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,000
  • Max: £1,475,000

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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 67 0 54 0 9 0
Richard Carpenter Richard Carpenter
Branch Manager
46 reviews

About Richard Branch Manager Richard Carpenter uses his considerable knowledge when advising clients in respect of value and marketing. View full profile
Laura Browning Laura Browning
Property Administrator
1 reviews

About Laura Property Administrator Laura Browning co-ordinates the marketing, producing property brochures with professional photographers and journalists, and implementing the advertising campaign for each prope View full profile
Julie Jackson Julie Jackson
Property Consultant
41 reviews

About Julie Property Consultant and Sales Negotiator Julie Jackson monitors the progress of each and every sale to ensure a successful conclusion. View full profile
Sue Gipson Sue Gipson
Senior Property Consultant
60 reviews

About Sue Senior Property Consultant Sue Gipson is a member of our highly successful sales team, having won the All Agents Silver 'People Awards' for Customer Experience - Best Overall Agent in PE19 and St Neot View full profile
Lee Jones Lee Jones
Senior Property Consultant
3 reviews

About Lee Senior Property Consultant Lee Jones is a Member of the National Association of Estate Agents and has 17 years of expertise behind him. View full profile
Simon Bradbury Simon Bradbury
Director
4 reviews

About Simon Director Simon Bradbury has over thirty years’ experience in the property market. View full profile

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Fees

No fees set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

Complaints Procedure

No procedure set.
Last updated at 3:27 PM 20/03/2017 by Lee Jones

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