• Richard Carpenter
    Richard Carpenter
  • Laura Browning
    Laura Browning
  • Julie Jackson
    Julie Jackson
  • Sue Gipson
    Sue Gipson
  • Simon Bradbury
    Simon Bradbury
Fine & Country St Neots serves the counties of Bedfordshire, Cambridgeshire and Hertfordshire and have been proud members of the international Fine & Country network since 2003. We pride ourselves on a genuine commitment to personal service delivered by experienced property professionals, combined with a sophisticated approach to marketing. We have a full understanding of homes in the upper quartile with an impressive track record which is second to none and we have a growing reputation as estat Read full description...e agents that consistently perform to the high standards that our clients demand. Working closely with the neighbouring Fine & Country offices, we can provide a seamless cover of marketing across the Northern Home Counties as well as the rest of East Anglia. Since joining the Fine & Country network we have won numerous Regional, National and even Global Awards. In 2010 we were awarded the ‘UK Estate Agent of the Year,’ and then in 2011, we were awarded the accolades of ‘Best Overall Estate Agent Europe,’ and ‘Highly-Commended Global Estate Agent of The Year 2011,’ alongside ‘Sales Achievement Europe,’ offering buyers and sellers a wealth of experience in the sale and purchase of distinctive properties throughout the region. Fine & Country St Neots have continued to win awards for their outstanding service including: ‘Marketing and Promotion Europe 2012,’ ‘Best Property Presentation Europe 2011, 2012, 2013, 2014 and 2015,’ ‘Referrals and Networking Award Europe 2011, 2013, 2014 and 2015,’ and were shortlisted for ‘Best Customer Service Europe 2014.’ We were also awarded the All Agents ‘Best Estate Agent in the East of England,’ Silver in 2012, and the All Agents ‘Best Estate Agent in St Neots and PE19,’ Silver in 2013 and 2014 and then Gold in 2015, showing our high level of customer service and satisfaction. Please contact the St Neots Office on 0330 333 1060 or at inresidence@fineandcountry.com for a free valuation if you are thinking of selling your valued home, or to find your ideal property.
Fine & Country

4-6 Market Square St Neots
Cambridgeshire
PE19 2AW

0330 333 1060

Nov 22,2016
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Nov 22,2016
Featured Review
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Great initial advice on the valuation by Richard and Simon backed up by superb support from Sue about staging the house and Laura on the admin side. Richard and Sue were then able to introduce a potential buyer who viewed the house even before it was on the market. Although not interested initially after their viewing, once the F&C's excellent marketing material became available they came back again and made an offer after their second viewing - only four days after the house officially w...
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Comment on agent fees
Great value for money given the results achieved
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By: Simon
Nov 22, 2016
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Dear "Andy", Thanks for that! As you've alluded to - it's all about teamwork. Let's hope that everything proceeds well to an exchange of contracts in the next few weeks.....
Nov 22,2016
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Nov 22,2016
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We have been very pleased with the service from Fine & Country, they were prompt, courteous and efficient despite all the ups and downs of selling our house and purchasing through their St Neots office, we would highly recommend them....
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Comment on agent fees
Reasonable
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Nov 21,2016
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Nov 21,2016
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Excellent communication, responded immediately to all of our queries, facilitated various parties involved and checked in on a regular basis....
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By: Simon
Nov 21, 2016
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Dear "S Henderson" Thank you so much for your review of Fine & Country in St.Neots and specifically my colleague Sue Gipson. I'm particularly pleased that you were so satisfied with her communication skills!....
Nov 09,2016
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Nov 09,2016
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Sue was very helpful in finding the property we were looking for, and had a lot of patience with us seeing nearly 25 properties before we purchased! In the negotiating phase Richard took over and was brilliant, really helping us past multiple other interested parties and securing the deal, and is now helping us with the sale of our property....
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Comment on agent fees
Their fees for selling are high, however they are worth it as we sold our property almost immediately with an open day and had a lot of interest thanks to the F&C team.
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By: Simon
Nov 09, 2016
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Dear "Hobbits", Thank you for those comments. I'm really pleased that Richard, Sue and the team at Fine & Country were so helpful.....
Nov 05,2016
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Nov 05,2016
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1 people found
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Very professional service with good relationship management and attention to detail. Would certainly use them again and recommend them to others....
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Comment on agent fees
Standard fees that I would expect for this service.
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By: Simon
Nov 07, 2016
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Dear 'John Nichols', Thank you for that review - it's great to have our attention to detail recognised by a customer. Thank you also for offering to recommend us in the future - it really means a lot to both Richard and Sue.....
Oct 21,2016
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Oct 21,2016
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Great support from all the staff at St Neots. They produced an excellent brochure and were most supportive during the sales process, especially with regard to the selling of an older property....
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Comment on agent fees
Not the cheapest, but good value for money.
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Sep 24,2016
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Sep 24,2016
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Sue Gipson was extremely helpful to us in our search for a new home. She listened carefully, found out answers to our questions and, when the first property fell through, found another one which was very close indeed. It is unusual to find an estate agent who really tunes into the buyer's perspective and Sue is one of those. Than you!...
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Comment on agent fees
Not relevant.
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By: Simon
Sep 26, 2016
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Dear Dr and Mrs Chapman, Thank you for your review, and in particular your comments about my colleague Sue Gipson. I'm delighted that you were so happy with the service you received and sincerely hope that we can help you again in the future.....
Aug 09,2016
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Aug 09,2016
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All the agents and staff in the St Neots office were fantastic. They were very professional, helpful and friendly, could not have asked anything more of them. We would like to thank them all and would not hesitate in recommending them....
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Comment on agent fees
Not the cheapest but you pay for good service
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By: Simon
Aug 11, 2016
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Dear Paul & Maggie, Thanks so much for taking the trouble to leave such a positive review on this site and we appreciate your comments regarding our fees.....
Aug 09,2016
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Aug 09,2016
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After having our house on the market for over a year with another agent, F & C sold our house within a few weeks, attracting many more potential buyers than we had had before. Richard impressed us very much with his initial pitch, in particular F & C's sales success statistics. He initiated information and was pro active on our behalf throughout the all the negotiations, which at times were very stressful due the behaviour of people down the chain, and we felt very supported by him. ...
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Comment on agent fees
We had quotes from another more local agent, and when Richard knew about this, he negotiated a discount for us from their usual rates, so we think we had really good value for money from a tip top agent like them : )
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By: Simon
Aug 11, 2016
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Dear Gill, Thanks for your very kind comments regarding Richard and " couples councilor" Julie! I'm glad you were impressed with the service you experienced and thank you for your offer to recommend our services in the future....
Jul 31,2016
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Jul 31,2016
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Agent v friendly and helpful but unfortunately sale fell through through miscommunication between buyer & seller. Property withdrawn from the market....
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Comment on agent fees
N/A
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By: Simon
Aug 02, 2016
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Dear DJT, Thank you for your comments. 'm glad the team were "Friendly and helpful"....
Jul 28,2016
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Jul 28,2016
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Excellent all round service, dedicated to close the deal in the right fashion - found a solution on a tricky problem, professional, polite and easy to contact....
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Comment on agent fees
No issues on fees
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By: Simon
Jul 28, 2016
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Hi "Ben", Thanks for that - great to hear that the team "found a solution on a tricky problem"!....
Jul 28,2016
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Jul 28,2016
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Superb and professional service from this agency- very efficient in the sale (to us) of a house in Abbotsley. Would recommend....
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By: Simon
Jul 29, 2016
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THANKS "CD" - much appreciated!....
Jul 20,2016
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Jul 20,2016
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They were fantastic! This property has been extremely difficult to sell (although a lovely house!) but once this team were on the case, there were plenty of viewings and a successful sale in a relatively short time. Very professional and confidence inspiring!...
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Comment on agent fees
Good
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By: Simon
Jul 28, 2016
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Thanks "Julia", I've passed on your comments on Sue and Julie - we really appreciate your feedback. I'm glad you thought that they were "fantastic".....
Jul 14,2016
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Jul 14,2016
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We have just exchanged on our dream country house through Fine & Country. Richard and Julie from the St Noets branch have been an absolute pleasure to deal with. The service provided has been professional and helpful from start to finish. They took a lot of stress out of the process and really helped to push this purchase through! Both my husband and I would like to thank you both very much for the service you have provided. I would recommend anyone looking to buy or sell a property to get i...
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Comment on agent fees
N/a as we are buying from you!
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By: Simon
Jul 29, 2016
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Dear Mr and Mrs Pickering, What a lovely review thank you! I know that Richard and Julie will be pleased that if you ... "move in years to come we wouldn't hesitate to use Fine & Country! "....
Jun 08,2016
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Jun 08,2016
1 people found
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From start to finish the service was highly professional, insightful, knowledgeable and courteous, but robust where necessary. House buying/selling is a stressful business at the best of times but Fine & Country provided us with confidence in the whole process....
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Comment on agent fees
Not the cheapest but competitive and merited
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By: Simon
Jun 10, 2016
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Dear "Richard", Thank you so much for your comments - it really is appreciated by the team at St.Neots. I hope they manged to alleviate at least some of the stress of moving.....
Jun 01,2016
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Jun 01,2016
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Sue was excellent in matching the client to the house, both with our sale and our purchase, so much so, that the first viewer of our home, put in an offer. Julie was very good when giving advice about putting the offer forward and both ladies gave a very professional service - thank you....
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Comment on agent fees
The fees were very acceptable given the quality and professionalism of service that we received.
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By: Simon
Jun 14, 2016
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Dear "Professional Agent", It's great to hear that you were so impressed with our service and that Sue and Julie looked after you so well - thanks for the review!....
May 26,2016
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May 26,2016
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Very proactive, helpful and professional approach. Striving to overcome issues as and when they arise rather than storing them up for the future. Thorough understanding of what's happening in the market place....
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Comment on agent fees
Good
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By: Simon
Jun 14, 2016
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Dear " S&L C", Thank you very much for your kind observations about our service at Fine & Country St.Neots - it really is appreciated!....
May 25,2016
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May 25,2016
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What a great team at this branch! I am very impressed with the level of quiet persistance and tenacity shown by Sue in her selling of our property. Professional at all times and would highly recommend them to any propectictive vendor!...
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Comment on agent fees
Absolute value for money !
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By: Simon
May 26, 2016
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Dear 'Mrs Sameni' Thanks for your review of our St.Neots Fine & Country office. I totally agree that they are a "great team". I'm glad that they could help and appreciate your comments.....
Apr 04,2016
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Apr 04,2016
0 people found
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Not having been through the selling process for over 20 years, we relied very heavily on Richard. Throughout we found him to be more than helpful, understanding, extremely knowledgable, often going beyond the call of duty. He is a very pleasant affable young man and a great credit to your company....
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Comment on agent fees
Good
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Mar 10,2016
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Mar 10,2016
1 people found
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An interesting task to buy a house from start to finish in 11 weeks. Everyone remained calm (apart form me ) and most importantly kept talking throughout process. Very impressed at speed of response from both staff members to all my questions. Would definitely recommend them to other buyers!...
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Feb 05,2016
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Feb 05,2016
1 people found
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Fantastic experience with Julie. We would highly recommend Fine and Country. The process has been easy and hassle-free. We couldn't have asked for more....
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By: Simon
Feb 10, 2016
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Dear "Helen" Thanks for that review. I know that Julie and the St.Neots team enjoyed working with you and I'm glad you had such a positive experience.....
Feb 04,2016
Minithumbup
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Feb 04,2016
0 people found
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My husband and I recently purchased our new home through Fine and Country and we couldn't have been more impressed with their service. Sue and Julie both went above and beyond to help us and showed genuine interest and concern for our circumstances. We were in a hurry to exchange contracts as we needed to apply for a school place for our daughter, and it was a very stressful time for us as we were also being put under pressure from the buyers of our old property. Julie and Sue were always the...
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Comment on agent fees
As a buyer through this agent rather than a seller I am not able to comment on the fees
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By: Simon
Feb 04, 2016
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Dear "RB" What a delightful review - thank you very much! It's so pleasing that my colleagues Sue and Julie were so helpful and you..."really couldn't have asked for more." I will make sure that they are made aware of your review.....
Feb 01,2016
Minithumbup
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Feb 01,2016
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We would like to say a big thank you to all the St Neots team, especially Sue, Paul and Julie. They were friendly, approachable and professional. Sue went beyond the call of duty taking viewings on her day off and a special mention to Paul who took an amazing overhead photo of our house. We would have no hesitation in using them again....
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By: Simon
Feb 02, 2016
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Dear "Great Service Again" Thanks for your comments and your offer to use use the St. Neots branch again in the future. I'm glad you found the team so "...friendly, approachable and professional..."....
Jan 19,2016
Minithumbup
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Jan 19,2016
1 people found
this helpful
We have just purchased a property through Sue at Fine and Country St Neots and are very happy with the service we've received, which has been professional, efficient and helpful at all times....
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By: Simon
Jan 21, 2016
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Dear Cat Thank you for taking the time and trouble to leave this review. It's great that Sue looked after you so well. I hope you'll be happy in your new home!....
Jan 05,2016
Minithumbup
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Jan 05,2016
1 people found
this helpful
Our property search lasted for over a year and we had dealings with Sue Gipson over the phone about various properties in the Cambridgeshire area. We always found her very easy to communicate with and never felt under any pressure at all. Our search area and house requirements changed after a while and when we found the property on Rightmove which we eventually bought, we we very pleased to find that Sue was marketing it. She and Paul contributed to a smooth purchase experience....
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By: Simon
Jan 05, 2016
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Dear "Elaine & John" Thank you for this review - it really is appreciated! I know that Sue , Paul and indeed the rest of the team are always keen to communicate and I'm delighted that it was such a "smooth purchase experience" for you.....
Dec 03,2015
Minithumbup
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Dec 03,2015
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The start was slow but we got a sale after 3 months, Richard has been brilliant liaising and driving the sale forward, a real pleasure to work with. Thank you to Sue too who is helpful and bright, and thanks to Paul. One frustration was Sunday no one to speak to when potential viewers did not turn up as arranged. Thank you Richard you have made it a pleasurable experience despite the hiccups....
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By: Simon
Dec 12, 2015
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Dear "KBK" Thanks for that review - despite your one "frustration" it's great that you feel that you were looked after properly and that you eventually had a "pleasurable experience despite the hiccups." Thank you for taking the trouble to so publicly share your thoughts.....
Nov 25,2015
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Nov 25,2015
0 people found
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They did a great job with a tough and unique property and got us a price that we were happy with. Good communication and followed through what they said they'd do....
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By: Simon
Nov 27, 2015
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Dear Daniel Thank you for your comments. Sue, Julie and the rest of the team at Fine & Country in St.Neots are delighted that they could help and very appreciative of your review.....
Nov 04,2015
Minithumbup
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Nov 04,2015
0 people found
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Richard was very proactive, in both the on-going dialogue with the seller following the initial offer and in the build-up to exchange. Richard was notably more responsive than most agents I have dealt with and made a valuable contribution in following up a series of issues with the vendor's conveyancers....
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By: Simon
Nov 09, 2015
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Dear Doug J Thank you for that! I'm really pleased that Richard and the St.Neots Fine & Country team looked after you so well. I do hope we can help you again in the future.....
Nov 01,2015
Minithumbup
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Nov 01,2015
0 people found
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We are in the process of selling our home through Fine and Country in St Neots and, having used the services of eight other agents when selling previous homes, are absolutely delighted with the service of this outstanding agency. They have imaginatively marketed the property so far in London and national publications, their own quality magazine and even a publication aimed at the growing Chinese market. They have kept us informed throughout the process and committed to regular advertising rather...
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Comment on agent fees
The house is yet to sell but we are happy with the fee which was personally negotiated with us.
Was this helpful? Yes
By: Simon
Nov 10, 2015
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Dear 'K Holloway' Many thanks for this review - your comments really are appreciated. Richard Carpenter, and indeed the entire St.Neots team are delighted to see that you have described their service levels as "exemplary". Thank you!....
Oct 30,2015
Minithumbup
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Oct 30,2015
0 people found
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Richard Carpenter`s work with us was appreciated for the following reasons Professionalism in his dealings with us as clients. The negotiations for sale of our house have been protracted, and we were sometimes slightly grumpy. Richard was always polite, informative and imperturbable. He seemed on top of the negotiations at all times. Most importantly - he invariably returned our calls ! Malcolm and Evelyn Greaves....
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By: Simon
Nov 01, 2015
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Dear 'Malcolm and Evelyn Greaves' Thank you for your kind words about Richard and Fine & Country in #StNeots. I'm sorry that you felt "grumpy" but it really is understandable when you are involved in such difficult negotiations and I'm glad that it all worked out well in the end. The whole team really appreciate your comments.....
Oct 19,2015
Minithumbup
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Oct 19,2015
0 people found
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Richard Carpenter and the team at Fine and Country St Neots were professional, passionate and quick to gain results. The whole process took less than 3 months to find the right buyers through a vast network of contacts and advertising. There was just the right amount of contact with us to see you through the most stressful time of selling a house. We would highly recommend this team and company and thank them for there tenacity....
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By: Simon
Oct 19, 2015
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Dear Susan and Sarah Thank you for taking the time to review your experiences with Fine & Country at St.Neots. I'm so glad that Richard, Sue and the team were able to help and that you feel you can recommend our services.....
Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
this helpful
From the onset we were much impressed by the professional manner we were given by Fine & Country, furthermore we have never seen such a brilliant and quality brochure that was produced on our house. All the staff were very helpful and i would have no hesitation in recommending them....
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By: Pete
Oct 14, 2015
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'Dennis Hope' Thank you for your comments, it's nice to hear that you felt the marketing materials we produced were of brilliant quality. I will let the team know that you felt they were very helpful and would have no hesitation in recommending them.....
Oct 14,2015
Minithumbup
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Oct 14,2015
0 people found
this helpful
Although we have selected Sue and Paul as members of staff, we dealt with all members of the team, especially Julie, and each of them was extremely professional, helpful and approachable. We had a large number of viewings over several months and some setbacks along the way but everybody helped to make it less stressful than it could have been. We also purchased a property using Fine and Country and once again the service we received was excellent....
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Comment on agent fees
The fee charged was good value in view of the amount of work the staff put in over the period it was on the market.
Was this helpful? Yes
By: Pete
Oct 15, 2015
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'M Cloke' Thank you for taking the time to review the service you received from Fine & Country. I'm glad you felt that Paul, Sue and Julie and the rest of the team were extremely professional, helpful and approachable. It's good to know that they all made the process less stressful for you.....
Oct 13,2015
Minithumbup
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Oct 13,2015
0 people found
this helpful
We would like to say a big thank you to richard, sue, paul and linda for their tremendous effort in selling our house. They were friendly, approachable, professional with a personal touch. They arranged lot of viewings which we were extremely pleased with. They kept us well informed about the progress of the sale. We are extremely grateful for your invaluable service. Kind regards, Pat and david...
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By: Pete
Oct 13, 2015
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'DAVID SONG' I'm sure Richard, Sue, Paul and Linda will be pleased to hear how happy you were whilst dealing with them during the sale of your property. It's good to hear that you felt they were so approachable and professional and that they kept you so well informed. Many thanks for taking the time to submit a review.....
Sep 28,2015
Minithumbup
By:
Sep 28,2015
0 people found
this helpful
Our house was in a good location but not an easy house to sell. We had a few hiccups during the selling process including a withdrawal a few days before exchange. Sue was brilliant in being able to find a replacement buyer overnight and the deal was done. She was also able to help negotiate a gentleman's agreement with access between the two gardens for good reasons! Thanks to all the team at St Neots....
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By: Simon
Sep 28, 2015
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Dear 'Graham & Joan Wright' That's fantastic and thank you for that feedback. I know that Sue and the rest of the St.Neots team will be thrilled with your review so thanks you again! I'm glad they could help!....
Areas covered
  • MK45
  • PE19
  • MK43
  • PE26
  • MK42
  • PE27
  • PE28
  • SG19
  • SG18
  • SG17
  • MK40
  • MK41
  • MK44
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 75% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £44,000
  • Max: £1,475,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 55 0 41 0 8 0
Richard Carpenter Richard Carpenter
Branch Manager
34 reviews

About Richard Branch Manager Richard Carpenter uses his considerable knowledge when advising clients in respect of value and marketing. View full profile
Laura Browning Laura Browning
Property Administrator
0 reviews

About Laura Property Administrator Laura Browning co-ordinates the marketing, producing property brochures with professional photographers and journalists, and implementing the advertising campaign for each prope View full profile
Julie Jackson Julie Jackson
Property Consultant
32 reviews

About Julie Property Consultant and Sales Negotiator Julie Jackson monitors the progress of each and every sale to ensure a successful conclusion. View full profile
Sue Gipson Sue Gipson
Senior Property Consultant
46 reviews

About Sue Senior Property Consultant Sue Gipson is a member of our highly successful sales team, having won the All Agents Silver 'People Awards' for Customer Experience - Best Overall Agent in PE19 and St Neot View full profile
Simon Bradbury Simon Bradbury
Director
4 reviews

About Simon Director Simon Bradbury has over thirty years’ experience in the property market. View full profile

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Last updated at 3:53 PM 17/08/2016 by allAgents

Complaints Procedure

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Last updated at 3:53 PM 17/08/2016 by allAgents

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