• claim your profile
    Fay Cannot remember
  • claim your profile
    Stephen Gabbani
  • claim your profile
    Simon
  • upload your photo
    Fay Parsons-Hann
  • Jack Austin
    Jack Austin
No description for branch.
Fine & Country

234 High Road Loughton
Essex
IG10 1RB

0208 418 0018

Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Stephen worked very calmly and tenaciously for us. We had no doubt that he was committed to helping. In addition he lead a similarly committed team in particular Jack Austin, who was always helpful and polite. We were all delighted to complete our sale yesterday....
read full review
Was this helpful? Yes
Nov 11,2016
Minithumbup
By:
Nov 11,2016
0 people found
this helpful
Jack was great and helped secure our perfect house. He was able to help when needed and was never pushy or overbearing. He helped us create a good rapport with the vendor which always stands any buyers in good stead. Stephen and Janine were very helpful during the completion phase and were at hand to calm our nerves and push the relevant people whilst always keeping us informed of latest developments. All in all an excellent team....
read full review
Was this helpful? Yes
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
Jack recommended our buyer even after our contract was up with Fine & Country and rang me to see if our property was still available as he thought he had a client that would love our new build home. He was right, it was just what she was looking for. Jack and the team helped chase agents and solicitors namely Janine Briggs was amazing finding out the progression where know one else could seem to get answers she did! A massive thank you to both Jack, Janine and Steve for the perseverance of m...
read full review
Comment on agent fees
We agreed on a percentage that both the agents and ourselves where comfortable with.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
0 people found
this helpful
Stephen and Jack handled my property sale. The sale became protracted after loosing the first buyer. Stephen and Jack were always professional in their approach and with advice given. They were attentive and more than willing to help answer questions, attend meetings and follow up all leads with prospective purchasers. They showed great patience at times when I was struggling to believe the credibility of the eventual purchaser....
read full review
Comment on agent fees
Fees all as agreed
Was this helpful? Yes
Feb 02,2016
Minithumbup
By:
Feb 02,2016
0 people found
this helpful
We bought our property through Fine & Country and Jack and Stephen provided a great service. Jack in particular helped progress what at times became a complicated mix of needs from each person within the chain. Jack kept things progressing and was very professional at all times....
read full review
Was this helpful? Yes
Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
Jack and Fay provided excellent support in our search for houses. Unfortunately, they weren't able to offer anything that met our requirements at the time, but they were both really proactive in contacting us with possible 'buys' and a pleasure to talk to on the phone. Lots of text messages and emails, followed up by really useful calls, especially with pre marketed properties and none of this was annoying, just really helpful. From our point of view, they seemed to have a much better underst...
read full review
Was this helpful? Yes
Nov 03,2015
Minithumbup
By:
Nov 03,2015
0 people found
this helpful
We would highly recommend using Fine and Country Loughton should you decide to sell your property, from the initial first valuation meeting until the completion date, both Steve Gabbini and Jack Austin were not only professional but a pleasure to deal with; they both always returned your calls and kept you completely advised how the sale was proceeding. Thank you both....
read full review
Was this helpful? Yes
Oct 04,2015
Minithumbup
By:
Oct 04,2015
0 people found
this helpful
It was a real pleasure working with the Fine & Country Loughton team in the selling of our house. Fay (Parsons-Hann) clearly enjoys her job & delights in helping people through the stressful process of selling their home. Together with Jack (Austin) they made a delightful team to be working with & all credit to Fine & Country for having such personable & efficient people working for them.They provided good guidance & helpful advise...
read full review
Was this helpful? Yes
Mar 26,2015
Minithumbup
By:
Mar 26,2015
0 people found
this helpful
Fay helped us in our search for a house by showing us a few different properties. She was always knowledgeable about the properties she was showing and extremely helpful. It is clear that she has a genuine passion for her job, which she is very good at. She was a pleasure to deal with....
read full review
Was this helpful? Yes
Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
this helpful
I work in media... I\'m busy a lot of the time! ALL of my family are in property so I have a cynical view of estate agents and the whole buying process. Therefore all of the above meant I was not looking forward to house hunting! I came across lots of cheesey sales people who were "telling me" what I want Faye at fine and country was a breath of fresh air! Polite, prompt and professional. She took the time to listen to what I wanted and would advise me on where I could find that ...
read full review
Was this helpful? Yes
Mar 18,2014
Minithumbup
By:
Mar 18,2014
0 people found
this helpful
We had been searching for a property for over a year and contacted several agents during the process. We found Fine & Country to have the highly professional services. This is our 3rd house in the property ladder but never had experienced such a outstanding service before. We trusted that Fay was the one who would find the right house for us. She not only found our dream property, she helped and guided us throughout like a friend. Having a busy life, we hardly have time to deal everything on...
read full review
Was this helpful? Yes
Mar 13,2014
Minithumbup
By:
Mar 13,2014
0 people found
this helpful
We were delighted with the service that Stephen and Faye provided. We were under considerable time pressure to sell our house and Stephen suggested we marketed our property on a Sale by Tender basis to attract serious buyers and achieve the maximum price. We were a little apprehensive, but trusted Stephen to guide us through the process. The end result was that we received an offer within 4 weeks and had moved into our new home in 7 weeks ! All this and we did not have to pay any estate agen...
read full review
Was this helpful? Yes
Mar 04,2014
Minithumbup
By:
Mar 04,2014
0 people found
this helpful
We called several agents to look at our property, and have it valued. We found Fine & Country to have the most comprehensive details to come to a true valuation, and their marketing strategy to be the best targeted. From Steven faye Simon, and their sales progress Janinine, we were constantly updated on how our sale was progressing, this we found to be highly professional and allayed our minds at rest, as this was our first move for 27 years. My contact number is 07813 726202 should you wi...
read full review
Was this helpful? Yes
Mar 02,2014
Minithumbup
By:
Mar 02,2014
0 people found
this helpful
It was a pleasure dealing with the team at the Loughton office. I found the advise rational. The dealings with them were refined. This compared to other operators in the area. The time keeping was good and is worth the mention. Both Stephen and Fay were good listeners and kept their promise. The one adverse comment was the response to a telephone call when both of them happened to be out of the office. This was not uncommon In summary it was a pleasure dealing with them and I would commend t...
read full review
Was this helpful? Yes
Areas covered
  • IG10
  • E11
  • IG9
  • E12
  • IG8
  • E18
  • IG7
  • RM4
  • CM16
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees 58% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,200,000
  • Max: £1,450,000

Letting No data



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 7 0 4 0 2 0
Fay Cannot remember - upload your photo Fay Cannot remember
4 reviews

About Fay No description set View full profile
Stephen Gabbani - upload your photo Stephen Gabbani
10 reviews

About Stephen No description set View full profile
Simon  - upload your photo Simon
1 reviews

About Simon No description set View full profile
Fay Parsons-Hann - no image available Fay Parsons-Hann
Senior Sales Negotiator
3 reviews

About Fay No description set View full profile
Jack Austin Jack Austin
Sales Advisor
8 reviews

About Jack No description set View full profile

Job vacancies

Please see a list of jobs available

Fees

No fees set.
Last updated at 5:12 PM 11/11/2016 by Stephen Gabbani

Complaints Procedure

No procedure set.
Last updated at 5:12 PM 11/11/2016 by Stephen Gabbani

Awards won by Fine & Country, Loughton IG10 1RB

Branch rankings


Overall

Estate Agents Rankings

Letting Agents Rankings

Opening hours



Find the Best Agent to
Buy, Sell or Rent Property



.