• Staff picture
    Mark
  • Staff picture
    Jonathan
  • Staff picture
    Mattie
  • Staff picture
    James
  • Staff picture
    Nicola Moore
  • Staff picture
    Frances
  • Staff picture
    Henry Lacey
Welcome to Fine and Country Leamington Spa. Exposure, Local expertise, national presence, international audience. The widespread exposure of a property is crucial in today's market. Not only is the mobility of buyers greater than ever, but they could come from quite literally anywhere - through local and regional marketing, national newspapers and magazines or, increasingly, internationally using interactive technologies such as tablets and mobile phones. Fine and Country is a global network o Read full description...f estate agency offices specialising in the sale, purchase and rental of luxury residential property. With offices in over 275 locations worldwide in the UK, France, Portugal, Spain, Malta, Jersey, Dubai, Qatar, Egypt, South Africa, West Africa, Namibia, Mozambique and Mauritius, Fine and Country combines the widespread exposure of the international marketplace with national marketing campaigns and the local expertise and knowledge of carefully selected independent property professionals.
Fine & Country

158 Parade Leamington Spa
Warwickshire
CV32 4AE

01926 455950
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Properties for Sale
Properties to Rent

“Sale of our home...”

Sep 10,2018
Minithumbup
Nicola Moore
By: 'Melanie'
Sep 10,2018
0 people found
this helpful
Nicky Moore was our main contact during the sale of our home. Nicky was very friendly and an absolute pleasure to deal with. She is very professional; always returned our calls, dealt with any queries from all parties and answered all questions promptly. We were ...
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Comment on agent fees
F&C are not the cheapest. But, you get what you pay for. Their photos, brochures, service is by far the best. We would not hesitate to use F&C again.
Was this helpful? Yes

“Fantastic service from Henry Lacey...”

Aug 03,2018
Minithumbup
Henry Lacey
By: 'Chris and Claire'
Aug 03,2018
0 people found
this helpful
Over the past 30 years my wife and I have bought and sold many houses, never before have we been provided such professional dedicated and efficient service as we received from Henry Lacey. He always went the extra mile to get the sale competed and never ...
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Comment on agent fees
About the same as other local companies
Was this helpful? Yes
By: Henry
Aug 03, 2018
View all comments (1)
Chris & Claire, thank you very much for your kind words. It's nice to hear my efforts appreciated so highly. I look forward to all of our future dealings together and wish you both the best of luck. ...

“5 stars...”

Jul 31,2018
Minithumbup
Henry Lacey
By: 'Claire'
Jul 31,2018
0 people found
this helpful
Henry was super from start to finish during the purchase of our new home. He was always at the end of the phone (even on his day off) and managed to quickly sort out a few hiccups we encountered buying our house. He was enthusiastic ...
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Was this helpful? Yes
By: Henry
Aug 03, 2018
View all comments (1)
Claire thank you very much for your kind words. I hope you all enjoy your lovely house for many years to come! ...

“Henry Lacey...”

Jul 30,2018
Minithumbup
Henry Lacey
Mark
By: 'Sheila Malin'
Jul 30,2018
0 people found
this helpful
Henry was professional and committed to the sale of our property. One of the attributes that stood out for us, was Henry's ability to really listen to our needs and apply these accordingly. He was always very polite and courteous and went the extra ...
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Was this helpful? Yes
By: Henry
Aug 03, 2018
View all comments (1)
Sheila thank you very much for your kind words. I wish you both all the best in the future. ...

“Fantastic support...”

Jul 24,2018
Minithumbup
Nicola Moore
By: 'Tom'
Jul 24,2018
0 people found
this helpful
I was thoroughly impressed with the service provided by Nicky throughout the process of purchasing our new property. Nicky was organised and attentive at all stages of the purchase and kept in constant contact through what was an at times complex process I would highly ...
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Comment on agent fees
NA
Was this helpful? Yes

“As a purchaser...”

Jul 06,2018
Minithumbup
Nicola Moore
By: 'Debra'
Jul 06,2018
0 people found
this helpful
Nicky Moore was our contact during our search for a home in Leamington Spa. We found her to be entirely professional and always returned our calls promptly and dealt with our queries efficiently. She is very approachable and a pleasure to deal with....
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Was this helpful? Yes

“Excellent communication throughout...”

Jul 01,2018
Minithumbup
Henry Lacey
Mattie
By: 'David Lloyd'
Jul 01,2018
0 people found
this helpful
It is important to clarify that in this instance I wasn't Fine & Country's client, I was the buyer. From my first viewing with Nicola Moore through to the completion of sale on the property with Henry Lacey and Mattie Heaven the Fine &...
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Comment on agent fees
N/A
Was this helpful? Yes
By: Henry Lacey
Jul 02, 2018
View all comments (1)
Thank you very much for your kind words. I hope you all enjoy your beautiful home, I look forward to seeing it once you've completed the planned works! ...

“Professional Service...”

May 31,2018
Minithumbup
Mark
By: 'Lesley Pettigrew'
May 31,2018
0 people found
this helpful
Mark dealt with the sale of our property in a professional manner from start to finish. Sadly we did not sell our house as quickly as we expected to despite a large number of viewings but at all times Mark kept me fully posted on ...
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Comment on agent fees
The agent fees are expensive but it would be much more demanding to sell a house at that price level without an agent to facilitate the sale.
Was this helpful? Yes

“Highly professional service throughout...”

May 28,2018
Minithumbup
Mattie
By: 'Gerry/Marie Hudson'
May 28,2018
0 people found
this helpful
Mattie was pleasant, sociable, purposeful and calm. We wanted an agent who would sell our house efficiently at the right price. This was swiftly achieved - outstanding service!...
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Comment on agent fees
Expensive but did exactly what we wanted. Worth the commission 100%.
Was this helpful? Yes

“Excellent Service...”

May 23,2018
Minithumbup
Mark
By: 'Amy & Vivek'
May 23,2018
0 people found
this helpful
Mark handled the sale of our property with expertise and efficiency. From the valuation to photos, viewings and through to the final negotiations he was always the main person we dealt with and we felt we were in very capable hands. He is incredibly professional ...
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Comment on agent fees
They are not the cheapest agents but incredible value for money when the level of service is considered, I believe you get what you pay for with agents fees
Was this helpful? Yes

“Purchase of house...”

May 21,2018
Minithumbup
Mark
By: 'Pete'
May 21,2018
0 people found
this helpful
Excellent in every way. Very efficient, very diligent in seeing the process through from first viewing to exchange of contracts - and friendly and approachable all the time. Can't recommend highly enough. Thanks Mark!...
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Comment on agent fees
N/A
Was this helpful? Yes

“Lismar...”

May 19,2018
Minithumbup
Jonathan
By: 'Richard Shimmin'
May 19,2018
1 people found
this helpful
As soon as we placed our property on the market, F & C matched it with one of their clients. The client visited the property, made an offer at the asking price and subsequently purchased it. There was no need to use a sale portal ...
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Comment on agent fees
Bearing in mind the work involved in managing the selling and buying chain, F & C's fees were more than reasonable.
Was this helpful? Yes

“Purchase of house 1 Alveston Mews...”

May 18,2018
Minithumbup
Frances
By: 'John Bradley'
May 18,2018
0 people found
this helpful
Frances Husband dealt with the purchase of the house with the utmost efficiency. She was very professional in dealing with both parties solicitors in order to complete the transaction as quickly as possible. Overall we were very satisfied with her handling of the sale....
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Comment on agent fees
N/A
Was this helpful? Yes

“Super efficient, friendly and positive...”

May 18,2018
Minithumbup
Nicola Moore
Jonathan
By: 'CaroleAnn'
May 18,2018
0 people found
this helpful
Super efficient, friendly and very professional. We really appreciated the personal touch and thoughtfulness of placing and marketing our property correctly. Nicky and Jonathan always kept us informed and up to date regarding progress....
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Comment on agent fees
Fair for the service provided
Was this helpful? Yes

“Mr...”

May 02,2018
Minithumbup
Nicola Moore
By: 'Mr kandola'
May 02,2018
0 people found
this helpful
I am a buyer with fine and country and have exchanged contracts with one of their properties, i made an offer via nicola moore and was most impressed with her commitment she acted with honesty and integrity at all times was very focused and motivated ...
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Comment on agent fees
Was buyer but have found out and found fees to be fair and reasonable
Was this helpful? Yes

“House Sale...”

Apr 06,2018
Minithumbup
Mattie
Mark
By: 'David Sharpe'
Apr 06,2018
0 people found
this helpful
The sale of a difficult property was handled with expertise and friendliness and at times of difficulty both Mattie and Mark worked tactfully to bridge the gap from seller to buyer. It was a long sale process and the team came up with the sale....
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Comment on agent fees
The fees were acceptable for this level of sale. As the sale was protracted and needed a lot of continual input the fee turned out to be good value.
Was this helpful? Yes

“Excellent Service...”

Mar 24,2018
Minithumbup
Nicola Moore
By: 'Mr Ford'
Mar 24,2018
0 people found
this helpful
Nicola has been so helpful and patient in helping us find our new home. Nothing has ever been too much trouble and she fully understood our needs as we were looking for something very particular. Very professional service would certainly recommend....
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Comment on agent fees
We Bought through the agent only but we understand that all parties were happy with service based on fees charged.
Was this helpful? Yes
Mar 13,2018
Minithumbup
Mark
Nicola Moore
By: 'Lara'
Mar 13,2018
0 people found
this helpful
We made the right decision to work with Mark at fine & country. He did an excellent job selling our house, was a wise advisor and went above and beyond an estate agent role....
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Comment on agent fees
Definitely worth it
Was this helpful? Yes
Mar 13,2018
Minithumbup
Nicola Moore
By: 'Carol S'
Mar 13,2018
0 people found
this helpful
Nicola has been our saviour through the sale of our house and our purchase. We cannot praise Nicola enough. Nicola is dependable, professional, supportive, kind and so understanding. Nicola has supported us at all hours of the day and evening and managed our sale excellently. ...
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Comment on agent fees
Very good and value for money!
Was this helpful? Yes
Jan 27,2018
Minithumbup
By: 'CVC'
Jan 27,2018
0 people found
this helpful
We cannot recommend highly enough the services of Julie Gibson at Fine and Country Leamington Spa. From our initial meeting to the move day, Julie went above and beyond the services expected even of the highest calibre estate agents. Our property was listed in a ...
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Comment on agent fees
Worth every penny
Was this helpful? Yes
Jan 27,2018
Minithumbup
By: 'Bhavin'
Jan 27,2018
0 people found
this helpful
We bought a property with Julie acting as the sales agent and were very impressed by her perseverance to push the deal through. Not only did she keep on top of her own sale but went above and beyond at making sure our sale in ...
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Was this helpful? Yes
Dec 04,2017
Minithumbup
Mattie
By: 'Scott Simpson'
Dec 04,2017
0 people found
this helpful
I highly recommend Fine & Country. Mattie has been absolutely outstanding throughout the entire process and really wouldn't have sold without her. She went above and beyond for me. Excellent!...
read full review
Was this helpful? Yes
Dec 02,2017
Minithumbup
Mattie
By: 'Marc'
Dec 02,2017
0 people found
this helpful
Dealing with Mattie has been an absolute pleasure. Mattie's approach has been professional and friendly and she has really put in the extra mile to provide excellent customer service....
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Comment on agent fees
N/A as purchasing
Was this helpful? Yes
Nov 26,2017
Minithumbup
Mark
By: 'Amarone'
Nov 26,2017
0 people found
this helpful
Buying or selling a property is a very stressful event and one needs the services of an estate agent that works extremely hard to achieve the right outcome. That's the result we had from F&C and Mark Griffiths in particular. Mark is ...
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Was this helpful? Yes
Nov 22,2017
Minithumbup
Mattie
By: 'Graham'
Nov 22,2017
0 people found
this helpful
Mattie has done an excellent job from the very first viewing (with what turned out to be our purchasers) to the final exchange. Keeping the purchase together at the final stages was also handled brilliantly and we were informed at each stage. Great job!...
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Comment on agent fees
At first we felt they were high but the sale happened very quickly with 2 offers coming in and compared to our attempt last year we are happy with the fee.
Was this helpful? Yes
Oct 18,2017
Minithumbup
James
By: 'Tim'
Oct 18,2017
0 people found
this helpful
James was the second agent we used and I have to say he was head and shoulders above the other. He handled a very difficult sale very professionally and was always available to deal with any queries we had. I have already recommended him to ...
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Comment on agent fees
Although more expensive than the other agent, F&C were excellent value for money.
Was this helpful? Yes
Oct 02,2017
Minithumbup
Mark
By: 'Stephen and Tricia Crisp-Jones'
Oct 02,2017
0 people found
this helpful
Both Stephen and myself would like to thank Mark for his excellent service and support whilst selling our house. Mark kept us informed of progress at all times and we found him to be very professional. We would have no hesitation in recommending him to ...
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Comment on agent fees
Although the fees are on the high side compared to other Agents, you do get what you pay for and the service was very good.
Was this helpful? Yes
Sep 14,2017
Minithumbup
Mark
By: 'Lesley Pettigrew'
Sep 14,2017
0 people found
this helpful
Mark and Tom helped us find our perfect property through a previous contact. The house was not on the market but through their local knowledge they were able to let us view the property whch led to our purchase. They liaised with the vendors on ...
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Comment on agent fees
Competive
Was this helpful? Yes
Sep 11,2017
Minithumbup
Mark
By: 'Elizabeth'
Sep 11,2017
0 people found
this helpful
Tom and Mark were really great to deal with and took over the viewings with our prospective purchasers in a very professional manner....
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Comment on agent fees
We were happy with their competitive fee.
Was this helpful? Yes
Sep 11,2017
Minithumbup
James
By: 'Claire'
Sep 11,2017
0 people found
this helpful
James was very patient with us as we were viewing properties and we viewed the property three times as we determined whether we could make the property work for us and seeing the longer term potential. James was very honest and reflective in his style ...
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Comment on agent fees
Fine & Country produce excellent marketing materials and coverage to London market so understand their fees.
Was this helpful? Yes
Areas covered
  • CV32
  • Leamington Spa
  • CV31
  • Kenilworth
  • CV33
  • Southam
  • CV34
  • CV35
  • CV8
  • CV47
  • Warwick
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
93% customers were satisfied with fees 86% accuracy of agent's valuations
Price range of properties reviewed
Sales
  • Min: £1,250
  • Max: £4,650,000

Letting No data

NAEA RICS NALS TPOS TDS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 85 0 40 0 1 0
Staff picture Mark
(29)

Staff picture Jonathan
(13)

Staff picture Mattie
(11)

Staff picture James
(5)

Staff picture Nicola Moore
(11)

Staff picture Frances
(1)

Staff picture Henry Lacey
(4)

Fees

No fees set.

Complaints Procedure

Fine & Country Stratford Upon Avon Limited
In-House Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please follow the following procedure:
Please raise your complaint with the sales advisor that is handling your case.
If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager.
We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure.
The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days.
If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review
The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.
When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides.
The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 4:33 PM 13/02/2018 by allAgents

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