Cheam Village, SM3
4.4/5, 17 reviews
82% recommended
79% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Welcome to Fine & Country Cheam, we offer luxury properties for sale and to rent within the County of Surrey. Our very specialist regional knowledge of this specific market ensures that you receive the very best service, whether you are buying or selling a property in Cheam or surrounding regions.Our ... show more Welcome to Fine & Country Cheam, we offer luxury properties for sale and to rent within the County of Surrey. Our very specialist regional knowledge of this specific market ensures that you receive the very best service, whether you are buying or selling a property in Cheam or surrounding regions.

Our local knowledge of Surrey and more specifically the luxury property market within the Cheam region enables us to deliver the best results possible.

Our sophisticated marketing technologies and our experienced team of knowledgeable agents in our Cheam office combine to deliver an outstanding estate agency experience.

Please contact the Cheam office on 020 8770 3377 or at [email protected] to either find your ideal property or to sell your valued home. The Fine & Country Cheam branch also offers a free valuation service if you are thinking of selling.
Fine & Country Banbury - Visit our website

Opening Hours
Address

Fine & Country
28 Ewell Road
Cheam Village
Surrey
SM3 8BU
020 8770 3377

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 79% 92% £345,000 £1,575,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 12 1 2 0 0 2
Areas covered
  • SM3
  • SM6
  • KT17
  • SM1
  • SM7
  • KT18
  • SM2
  • KT19
  • SM4
  • KT21
  • SM5
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“We were extremely happy with the initial advi......”

Share on :
Jul 04,2022
Minithumbup
Samantha
Sharon
By: 'Stephen'
Jul 04,2022
0 people found
this helpful
We were extremely happy with the initial advice and quick sale achieved by the team at the Cheam Office.. Their valuation was higher than we expected and they achieved it and in less than two weeks. Very smooth sale from start to completion....
read full review
Was this helpful? Yes

“I cannot rate Adrian and his team more highly......”

Share on :
Apr 23,2021
Minithumbdown
By: 'Satisfied customer'
Apr 23,2021
0 people found
this helpful
I cannot rate Adrian and his team more highly. From the initial appointment to the preparation of excellent marketing materials to the keeping in touch by the sales team, particularly Jonathan Walugembe all was as good an experience as it could be. The photographs were ...
read full review
Was this helpful? Yes

“Thank you to Adrian, Sharon, Riley and Jane a......”

Share on :
Apr 07,2021
Minithumbup
By: 'Sarah'
Apr 07,2021
0 people found
this helpful
Thank you to Adrian, Sharon, Riley and Jane at the Cheam office for their excellent service. I was particularly impressed by how proactive they were and how well they kept me informed throughout my sale. Thanks again....
read full review
Was this helpful? Yes

“Very shady Cheam/London office...”

Share on :
Apr 06,2021
Minithumbdown
Sharon
By: 'Rupert'
Apr 06,2021
0 people found
this helpful
Cheam/London office, no one replied to my emails viz zoopla or direct to office. I then called and got "Joel" who said he would send me details and didn't. I then got Sharon who finally did do what she said she would do. But ...
read full review
Was this helpful? Yes

“Very helpful professional team. Helped and gu......”

Share on :
Jul 10,2020
Minithumbup
By: 'Mohammad'
Jul 10,2020
0 people found
this helpful
Very helpful professional team. Helped and guide us through the process and during the lockdown. We had a offer on our property within two weeks which helped us secure the property we wanted....
read full review
Was this helpful? Yes

“Excellent move experience from start to finis......”

Share on :
Jun 17,2020
Minithumbup
By: 'Karen'
Jun 17,2020
0 people found
this helpful
Excellent move experience from start to finish from FAC CheAm Branch. Even during lockdown the service we received was exemplary. Would definitely recommend their services to all....
read full review
Was this helpful? Yes

“First class sales performance...”

Share on :
May 24,2019
Minithumbup
By: 'John'
May 24,2019
0 people found
this helpful
Excellent service from first meeting through management of the process to final sale. I have high standards and Fine & Country consistently exceeded these. I would very strongly recommend them from a seller's perspective....
read full review
Comment on agent fees
Good. At the low end and no need to haggle to get them there.
Was this helpful? Yes

“"Great soft skills" justice to an undermined value...”

Share on :
Dec 13,2018
Minithumbup
By: 'R'
Dec 13,2018
0 people found
this helpful
Saw value in using tried and tested methods (Actual people selling houses) and was gratified to realise that this faith was not misplaced.....professional throughout, making the process less stressful (Actually stress free) than was necessary. Would have rated 5 star save for my own stubbornness ...
read full review
Comment on agent fees
Not the cheapest, but competitive. Retrospectively with the service proved, good value.
Was this helpful? Yes

“All staff at the Cheam branch were extremely helpful and ......”

Share on :
Feb 25,2018
Minithumbup
By: 'A'
Feb 25,2018
0 people found
this helpful
All staff at the Cheam branch were extremely helpful and professional at all times. I dealt mainly with Adrian and Jane but also with Katarina all of whom were always ready to assist with any problem regarding the sale and keeping me up to date ...
read full review
Comment on agent fees
As expected
Was this helpful? Yes

“I would say that Katarina is a consummate professional, dedicated ......”

Share on :
Nov 17,2017
Minithumbup
By: 'Howard'
Nov 17,2017
0 people found
this helpful
I would say that Katarina is a consummate professional, dedicated to her work, who always acts with her clients' best interests at heart. One can feel confident that Katarina will always show a home to a prospective buyer in the best-possible manner. She has been ...
read full review
Comment on agent fees
Reasonable fees were negotiated with Branch Manager, Adrian Macleay-Wood.
Was this helpful? Yes

“I would highly recommend Adrian and his team - they ......”

Share on :
Apr 26,2017
Minithumbup
By: 'Dr.'
Apr 26,2017
0 people found
this helpful
I would highly recommend Adrian and his team - they have been highly professional and generally very helpful and friendly with good communication at all times - they also sold our house very quickly (!) and liaised well with our solicitors and the buyers to ensure ...
read full review
Comment on agent fees
reasonable
Was this helpful? Yes

“I viewed a property in Worcester Park, Surrey being sold ......”

Share on :
Jun 02,2016
Minithumbdown
By: 'Ghost'
Jun 02,2016
5 people found
this helpful
I viewed a property in Worcester Park, Surrey being sold and marketed by Fine & Country, Cheam. The property was initially listed as 'Offers over ‚£775k'. There was an open viewing day booked for the 7th of May however I was told by Fine & Country that ...
read full review
Comment on agent fees
Can't comment as I am not selling with them.
Was this helpful? Yes

“Throughout our whole time at Fine and Country......”

Share on :
Aug 06,2019
Minithumbup
Sharon
By: 'Jesuthasan'
Aug 06,2019
0 people found
this helpful
Throughout our whole time at Fine and Country, we dealt with the lovely Sharon. In this process of finding a house, Sharon was very helpful and was always on hand with any questions we had! She understood exactly what my family and I were looking ...
read full review
Was this helpful? Yes

“Fantastic Service on a drawn out Exchange...”

Share on :
Apr 09,2019
Minithumbup
By: 'Shearwater'
Apr 09,2019
0 people found
this helpful
My wife and I would like to thank all the staff at Fine and Country Cheam branch. They were fantastic in selling out property in challenging times, and also finding us a fantastic new home which meet the demanding needs of our disabled son. They ...
read full review
Comment on agent fees
Based upon the work Fine and Country did for us and the level of service we are extremely happy with the fees.
Was this helpful? Yes

“Super Scott...”

Share on :
Jan 10,2019
Minithumbup
By: 'Gee'
Jan 10,2019
0 people found
this helpful
We have purchased a property via Scott, and from beginning to end he has been amazing. We've now dealt with over 9 professionals (estate agents, various lawyers) and Scott has been the most out standing. He has been diligent, calm, informative and incredibly hard working. He ...
read full review
Comment on agent fees
NA
Was this helpful? Yes

“Excellent Service...”

Share on :
Feb 12,2019
Minithumbup
By: 'Terry'
Feb 12,2019
0 people found
this helpful
Thanks to Adrian,Jane and all the team at Fine & Country Cheam for all their hard work on the sale of our property,in a very difficult market. We had already tried several agents before F&C but they were by far the most professional ...
read full review
Comment on agent fees
Very fair negotiation of fees
Was this helpful? Yes

“Thank you...”

Share on :
Aug 20,2018
Minithumbup
By: 'Paul'
Aug 20,2018
1 people found
this helpful
A big thank you to Adrian and Jane for there help and advice when selling my property . They have both been so professional in every way . I feel having dealt with several agents with my onward purchase that Fine & Country are in different league. I ...
read full review
Was this helpful? Yes
Staff picture Samantha
(43)
Staff picture Sharon
(3)
Staff picture Sarah
Staff picture Theresa

Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 10/07/2023, 10:36 AM by Samantha Bedford
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Fine and Country, Cheam Village is part of GFEA Ltd and is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.

The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.

Stage One – Branch Manager

Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.

Stage Two – Director

Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

Stage Three – Managing Director

If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

The address to write to is:

Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: [email protected]

Stage Four – The Property Ombudsman

If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.

The Property Ombudsman

Milford House, 43- 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Tel: 01722 333 306

Email: [email protected]

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
•you must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
•the Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
•the Property Ombudsman recommends paying any outstanding fees on a without prejudice basis to avoid late-payment charges and/or further action.
Last updated at 9:36 AM 10/07/2023 by Samantha Bedford

Awards won by Fine & Country, Cheam Village SM3 8BU



Get in touch with

Fine & Country

Branch - Cheam Village, SM3