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    Adrian Macleay-Wood
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    Katarina Hrvolova
  • Jane Schouten
    Jane Schouten
  • Sharon Porter
    Sharon Porter
  • claim your profile
    Angela Ibrahim
  • Elizabeth Colvin-Scott
    Elizabeth Colvin-Scott
  • Mandy-Sue Frape
    Mandy-Sue Frape
Welcome to Fine & Country Cheam, we offer luxury properties for sale and to rent within the County of Surrey. Our very specialist regional knowledge of this specific market ensures that you receive the very best service, whether you are buying or selling a property in Cheam or surrounding regions. Our local knowledge of Surrey and more specifically the luxury property market within the Cheam region enables us to deliver the best results possible. Our sophisticated marketing technologies an Read full description...d our experienced team of knowledgeable agents in our Cheam office combine to deliver an outstanding estate agency experience. Please contact the Cheam office on 020 8770 3377 or at cheam@fineandcountry.com to either find your ideal property or to sell your valued home. The Fine & Country Cheam branch also offers a free valuation service if you are thinking of selling.
Fine & Country

28 Ewell Road Cheam Village

020 8770 3377

Properties for Sale
Properties to Rent

Feb 25,2018
Adrian Macleay-Wood
Jane Schouten
By: 'A satified customer!'
Feb 25,2018
0 people found
this helpful
All staff at the Cheam branch were extremely helpful and professional at all times. I dealt mainly with Adrian and Jane but also with Katarina all of whom were always ready to assist with any problem regarding the sale and keeping me up to date with what was happening. Many thanks to all of them....
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Comment on agent fees
As expected
Was this helpful? Yes
Nov 17,2017
Katarina Hrvolova
By: 'Howard'
Nov 17,2017
0 people found
this helpful
I would say that Katarina is a consummate professional, dedicated to her work, who always acts with her clients' best interests at heart. One can feel confident that Katarina will always show a home to a prospective buyer in the best-possible manner. She has been assiduous in vetting applicants so as to thoroughly understand their true position in relation to the purchase and to communicate this information clearly to the seller. Katarina used her considerable experience to urge parties a...
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Comment on agent fees
Reasonable fees were negotiated with Branch Manager, Adrian Macleay-Wood.
Was this helpful? Yes
Apr 26,2017
Adrian Macleay-Wood
By: 'Dr. Toni Nussbaum'
Apr 26,2017
0 people found
this helpful
I would highly recommend Adrian and his team - they have been highly professional and generally very helpful and friendly with good communication at all times - they also sold our house very quickly (!) and liaised well with our solicitors and the buyers to ensure everything went smoothly...
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Comment on agent fees
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Jun 02,2016
By: 'Ghost Writer'
Jun 02,2016
3 people found
this helpful
I viewed a property in Worcester Park, Surrey being sold and marketed by Fine & Country, Cheam. The property was initially listed as 'Offers over β€š£775k'. There was an open viewing day booked for the 7th of May however I was told by Fine & Country that it be pushed back 2 weeks to the 27th of May, enough time to attract more buyers! When i finally set foot in the property to view, I saw Fine & Country's local mortgage advisor sitting by a table. I was asked to speak to her a...
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Comment on agent fees
Can't comment as I am not selling with them.
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
75% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data

ARLA TPOS My deposits scheme

Review statistics

From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 3 0 0 0 0 1
Adrian Macleay-Wood Adrian Macleay-Wood
Senior Branch Manager
2 reviews

About Adrian No description set View full profile
Katarina Hrvolova Katarina Hrvolova
Senior Sales Negotiator
1 reviews

About Katarina No description set View full profile
Jane Schouten Jane Schouten
Branch Administrator
1 reviews

About Jane No description set View full profile
Sharon Porter Sharon Porter
Sales Negotiator
0 reviews

About Sharon No description set View full profile
Angela Ibrahim - upload your photo Angela Ibrahim
Weekend Negotiator
0 reviews

About Angela No description set View full profile
Elizabeth Colvin-Scott Elizabeth Colvin-Scott
Sales Manager
0 reviews

About Elizabeth No description set View full profile
Mandy-Sue Frape Mandy-Sue Frape
Lettings Manager
0 reviews

About Mandy-Sue No description set View full profile

Job vacancies

Please see a list of jobs available


Landlord fees - https://www.goodfellows.co.uk/landlord/letting-fees

Lettings fees - https://www.goodfellows.co.uk/renting-property-in-surrey-and-london/tenants-fees
Last updated at 1:00 AM 01/01/1970 by

Complaints Procedure

Fine and Country, Cheam Village is part of GFEA Ltd and is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.

The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.

Stage One Ҁ“ Branch Manager

Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.

Stage Two Ҁ“ Director

Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

Stage Three Ҁ“ Managing Director

If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

The address to write to is:

Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four Ҁ“ The Property Ombudsman

If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.

The Property Ombudsman

Milford House, 43- 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Tel: 01722 333 306

Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
Ҁ’you must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
Ҁ’the Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
Ҁ’the Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Last updated at 1:00 AM 01/01/1970 by

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