Cheam Village, SM3
4.3/5, 15 reviews
87% recommended
77% sales valuation accuracy
92% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Welcome to Fine & Country Cheam, we offer luxury properties for sale and to rent within the County of Surrey. Our very specialist regional knowledge of this specific market ensures that you receive the very best service, whether you are buying or selling a property in Cheam or surrounding regions.Our ... show more Welcome to Fine & Country Cheam, we offer luxury properties for sale and to rent within the County of Surrey. Our very specialist regional knowledge of this specific market ensures that you receive the very best service, whether you are buying or selling a property in Cheam or surrounding regions.

Our local knowledge of Surrey and more specifically the luxury property market within the Cheam region enables us to deliver the best results possible.

Our sophisticated marketing technologies and our experienced team of knowledgeable agents in our Cheam office combine to deliver an outstanding estate agency experience.

Please contact the Cheam office on 020 8770 3377 or at cheam@fineandcountry.com to either find your ideal property or to sell your valued home. The Fine & Country Cheam branch also offers a free valuation service if you are thinking of selling.
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Opening Hours
Address

Fine & Country
28 Ewell Road
Cheam Village
Surrey
SM3 8BU
020 8770 3377

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 77% 92% £345,000 £975,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 11 0 2 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Thank you to Adrian, Sharon, Riley and Jane a......”

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Apr 07,2021
Minithumbup
By: 'Sarah'
Apr 07,2021
0 people found
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Thank you to Adrian, Sharon, Riley and Jane at the Cheam office for their excellent service. I was particularly impressed by how proactive they were and how well they kept me informed throughout my sale. Thanks again....
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“Very shady Cheam/London office...”

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Apr 06,2021
Minithumbdown
By: 'Rupert'
Apr 06,2021
0 people found
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Cheam/London office, no one replied to my emails viz zoopla or direct to office. I then called and got "Joel" who said he would send me details and didn't. I then got Sharon who finally did do what she said she would do. But ...
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“Very helpful professional team. Helped and gu......”

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Jul 10,2020
Minithumbup
By: 'Mohammad'
Jul 10,2020
0 people found
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Very helpful professional team. Helped and guide us through the process and during the lockdown. We had a offer on our property within two weeks which helped us secure the property we wanted....
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“Excellent move experience from start to finis......”

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Jun 17,2020
Minithumbup
By: 'Karen'
Jun 17,2020
0 people found
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Excellent move experience from start to finish from FAC CheAm Branch. Even during lockdown the service we received was exemplary. Would definitely recommend their services to all....
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“First class sales performance...”

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May 24,2019
Minithumbup
By: 'John'
May 24,2019
0 people found
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Excellent service from first meeting through management of the process to final sale. I have high standards and Fine & Country consistently exceeded these. I would very strongly recommend them from a seller's perspective....
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Comment on agent fees
Good. At the low end and no need to haggle to get them there.
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“"Great soft skills" justice to an undermined value...”

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Dec 13,2018
Minithumbup
By: 'R'
Dec 13,2018
0 people found
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Saw value in using tried and tested methods (Actual people selling houses) and was gratified to realise that this faith was not misplaced.....professional throughout, making the process less stressful (Actually stress free) than was necessary. Would have rated 5 star save for my own stubbornness ...
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Comment on agent fees
Not the cheapest, but competitive. Retrospectively with the service proved, good value.
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“All staff at the Cheam branch were extremely helpful and ......”

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Feb 25,2018
Minithumbup
By: 'A'
Feb 25,2018
0 people found
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All staff at the Cheam branch were extremely helpful and professional at all times. I dealt mainly with Adrian and Jane but also with Katarina all of whom were always ready to assist with any problem regarding the sale and keeping me up to date ...
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Comment on agent fees
As expected
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“I would say that Katarina is a consummate professional, dedicated ......”

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Nov 17,2017
Minithumbup
By: 'Howard'
Nov 17,2017
0 people found
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I would say that Katarina is a consummate professional, dedicated to her work, who always acts with her clients' best interests at heart. One can feel confident that Katarina will always show a home to a prospective buyer in the best-possible manner. She has been ...
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Comment on agent fees
Reasonable fees were negotiated with Branch Manager, Adrian Macleay-Wood.
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“I would highly recommend Adrian and his team - they ......”

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Apr 26,2017
Minithumbup
By: 'Dr.'
Apr 26,2017
0 people found
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I would highly recommend Adrian and his team - they have been highly professional and generally very helpful and friendly with good communication at all times - they also sold our house very quickly (!) and liaised well with our solicitors and the buyers to ensure ...
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Comment on agent fees
reasonable
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“I viewed a property in Worcester Park, Surrey being sold ......”

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Jun 02,2016
Minithumbdown
By: 'Ghost'
Jun 02,2016
5 people found
this helpful
I viewed a property in Worcester Park, Surrey being sold and marketed by Fine & Country, Cheam. The property was initially listed as 'Offers over ‚£775k'. There was an open viewing day booked for the 7th of May however I was told by Fine & Country that ...
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Comment on agent fees
Can't comment as I am not selling with them.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Fine and Country, Cheam Village is part of GFEA Ltd and is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.

The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers' satisfaction at branch level.

Stage One – Branch Manager

Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.

Stage Two – Director

Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

Stage Three – Managing Director

If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.

The address to write to is:

Tracey-Anne Green,
c/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk

Stage Four – The Property Ombudsman

If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.

The Property Ombudsman

Milford House, 43- 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Tel: 01722 333 306

Email: admin@tpos.co.uk

Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
•you must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
•the Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
•the Property Ombudsman recommends paying any outstanding fees on a "without prejudice" basis to avoid late-payment charges and/or further action.
Last updated at 1:00 AM 01/01/1970 by

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Branch - Cheam Village, SM3