North Oxford, Oxford, OX2
3.2/5, 23 reviews
56% recommended
40% sales valuation accuracy
25% sales fee satisfaction
100% lettings valuation accuracy
69% lettings fee satisfaction
No company information

Opening Hours
Address

Finders Keepers
226 Banbury Road
Oxford
Oxfordshire
OX2 7BY
01865 311011

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 40% 25% £0 £0
Lettings 100% 69% £1,200 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 10 9 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA
Latest Properties

No Properties

“Top of the Top...”

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Oct 23,2021
Minithumbup
By: 'VYA'
Oct 23,2021
0 people found
this helpful
Finders Keepers and Helen Dunn in particular have been amazing over the last three years. The few queries that I've had were answered and dealt with straight away. It never failed. Thank you....
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“Whenever I need some help , I get some respon......”

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Oct 07,2021
Minithumbup
By: 'Akino'
Oct 07,2021
0 people found
this helpful
Whenever I need some help , I get some responses quickly . I could use a phone and an email to report problems anytime which is helpful ....
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“I have been both a tenant and a landlord with......”

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Jun 25,2021
Minithumbup
By: 'Hilary'
Jun 25,2021
0 people found
this helpful
I have been both a tenant and a landlord with Finders Keepers for the last 3 years now and I have to say that I am more than happy with the service they provide and the relationship I have with them. I feel I am in ...
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“We have been dealing with Finders Keepers fo......”

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Jun 15,2021
Minithumbup
By: 'Deborah'
Jun 15,2021
0 people found
this helpful
We have been dealing with Finders Keepers for over 25years as landlords and have never had any issues.They have been incredibly helpful and professional and any problems arising from tenants are quickly flagged up and dealt with amicably....
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“Tenant - Great experience...”

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May 24,2021
Minithumbup
By: 'Nuno'
May 24,2021
0 people found
this helpful
Finders Keepers North Oxford was extremely helpful in finding the right property for us, with a great follow-up all throughout the process. Now, as a tenant, the team have been absolutely great in resolving everything that we have reported, making us feel very at home ...
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“Oxford Rental...”

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May 22,2021
Minithumbup
By: 'Christina'
May 22,2021
0 people found
this helpful
Oxford Rental Chris Cox was extremely helpful in securing our rental property. The process was efficiently executed by the agency. Thank you....
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“Great and efficient service from Alex at FK. ......”

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May 18,2021
Minithumbup
By: 'Tessa'
May 18,2021
0 people found
this helpful
Great and efficient service from Alex at FK. Very responsive and friendly. I've experienced FK both as a tenant and landlady now and the service had always been of a high standard. Highly recommended....
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“Aimee Withinshaw has been amazing. The experi......”

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May 12,2021
Minithumbup
By: 'James'
May 12,2021
0 people found
this helpful
Aimee Withinshaw has been amazing. The experience from the start with Finders Keepers has been utterly professional and the staff have been wonderful, attentive and responsive, but I have to say after my my elderly mother had a fall, Aimee and her colleague went above ...
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“Rachel Thraves...”

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Apr 22,2021
Minithumbup
By: 'chris'
Apr 22,2021
0 people found
this helpful
As a tenant, I am very happy with the property management by Rachel Thraves - who has helped out with several probvlems since beginning my tenancy. She is always approachable, knowledgable, straightforward and helpful....
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“Exceptional landlords!...”

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Mar 22,2021
Minithumbup
By: 'Henry'
Mar 22,2021
0 people found
this helpful
I've had fantastic dealings with Finders Keepers in every way: maintenance has been fast, communicative, and helpful; lease info and paperwork has all been quite easy; everyone at the office has been lovely!...
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“Friendly and professional...”

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Mar 12,2021
Minithumbup
By: 'Yvonne'
Mar 12,2021
0 people found
this helpful
have been happy with my experience with FK Summertown. I used them for letting and management services and their service has been excellent. Richard was very helpful and pro active and secured a tenant for my property quite quickly. Richard is always very responsive, friendly, ...
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“Thank you for your great services. Very helpf......”

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Mar 05,2021
Minithumbup
By: 'Ekaterine'
Mar 05,2021
0 people found
this helpful
Thank you for your great services. Very helpful and friendly staff. Me and my family with two children feel very safe, that you have such a great staff in North Oxford Office. Thank you again....
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“This is an unhelpful agency with very low sta......”

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Aug 25,2020
Minithumbdown
By: 'Alex'
Aug 25,2020
1 people found
this helpful
This is an unhelpful agency with very low standards and an unusual perception of the truth. They misled both tenants and landlord. They are incompetent with respect to their documentation and communications. Their 'in house' workmen tried to generate extra and unnecessary income for themselves ...
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“Terrible agency to rent with. Avoid at all costs....”

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Jun 19,2020
Minithumbdown
By: 'Alex'
Jun 19,2020
1 people found
this helpful
Terrible agency to rent with. They take 2 weeks to respond to any issue that needs to be dealt with but the handymen that work for them get little or no notice to get the work done. They do not pay those workers on time. Workers ...
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“My husband and I decided to let a property ma......”

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Feb 13,2020
Minithumbup
By: 'Gabriela'
Feb 13,2020
0 people found
this helpful
My husband and I decided to let a property managed by Finders Keepers over a month ago. So far, they have been helpful and have answered to all of our questions....
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“FK Summertown Oxford are the most unprofessio......”

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Sep 24,2019
Minithumbdown
By: 'Alex'
Sep 24,2019
2 people found
this helpful
FK Summertown Oxford are the most unprofessional state agents that I have ever came across with. They accept cash to fix deals without landlords knowing. They create completions for letting properties where they accept a holding deposits as mean of securing a property but if ...
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“The summer town Finders Keepers are unprofessional...”

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Sep 20,2019
Minithumbdown
By: 'Dr'
Sep 20,2019
1 people found
this helpful
The summer town Finders Keepers are thoroughly unprofessional. Legally they are required to give at least 2 weeks notice if they want to check anything in the house. For a gas inspection they called my husband instead of me and have told him that they will ...
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“Ugly joke...”

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Aug 15,2018
Minithumbdown
By: 'Tom'
Aug 15,2018
4 people found
this helpful
They set me up. I spent almost year under one roof with drugs addicts. Guys kicked off from previous house for growing 20 marshland plants in the garden shed. Which I found to late. Worst experience in my life any with contract impossible to break. Keep ...
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Comment on agent fees
V. Bad
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“A letting agent should be unbiased and treat both tentant ......”

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Oct 17,2016
Minithumbdown
By: 'Ann'
Oct 17,2016
4 people found
this helpful
A letting agent should be unbiased and treat both tentant and landlords with equal respect. This was not the case in my situation. Some members of staff were unhelpful with information regarding the return of deposit process and explained that they do not get involved( ...
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Was this helpful? Yes
By: Victoria Lyall
Oct 17, 2016
View all comments (1)
Hi there, I believe that your property is managed by the landlord and so I think that is what was meant when you were told that we are not involved in the deposit return. In terms of the emails I am not sure what was said, however I believe that my colleague has already been in correspondence with you this morning and that an office manager will contact you soon so I hope they can help to clear up any issues. Kind regards, Victoria Lyall (Marketing Manager) ...

“I have been renting a property through Finders Keepers North ......”

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Sep 24,2016
Minithumbdown
By: 'harrietcw'
Sep 24,2016
4 people found
this helpful
I have been renting a property through Finders Keepers North Oxford for 1 year. As a solicitor I have had to constantly correct the version represented by all staff at Finders Keepers of tenancy 'law'. They often wrong usually misleading to tenants as to their rights ...
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Comment on agent fees
The fees are laid by the Landlord.
Was this helpful? Yes
By: Victoria Lyall
Sep 26, 2016
View all comments (1)
Hi, would you be able to email me with a little more detail so that I could look into this for you? My address is victoria.lyall@finderskeepers.co.uk Thanks, Victoria Lyall (Marketing Manager) ...

“Ridiculous, rude, selfish, useless, irrespectful and irresponsible to tenants. They ......”

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Jul 04,2016
Minithumbdown
By: 'JB'
Jul 04,2016
4 people found
this helpful
Ridiculous, rude, selfish, useless, irrespectful and irresponsible to tenants. They didn't do the check in properly when I moved in, so when I moved out, they chunked away a lot of stuff, claiming that these did not belong to the property, I told them they ...
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What agent could do to change your mind?
The rude attitude and inefficiency of the people in this company don't deserve any agent's fees
Attached Filesnbsp;
Comment on agent fees
The rude attitude and inefficiency of the people in this company don't deserve any agent's fees
Was this helpful? Yes
By: Victoria Lyall
Jul 04, 2016
View all comments (1)
Hi JB, I'm sorry to read about your experience. I was not able to work out which office you rented a property from in order to be able to contact the team there. Would you be able to email me with a little more detail please: victoria.lyall@finderskeepers.co.uk Kind regards, Victoria Lyall | Marketing Manager ...

“I've never written a review but the fire alarm is ......”

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Jun 15,2015
Minithumbdown
By: 'GMH'
Jun 15,2015
5 people found
this helpful
I've never written a review but the fire alarm is now going off as I write for the third week in a row, for an hour at 7am, after finders keepers has assured us the fault would be fixed. At the start they also entirely ...
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Was this helpful? Yes
By: Victoria Lyall
Jun 15, 2015
View all comments (1)
Hi GMH, I'm sorry to hear about the issues you have been experiencing at your property. I have spoken to the Property Manager who has reiterated that the alarm company are in the process of fixing the problem. I do believe that when the alarm has gone off at 6 or 7am a member of our team has attended within an hour. I appreciate how frustrating this situation must be, and we will continue to do our best to get this rectified as soon as possible. We have been very clear in all of our marketing ...

“Do not rent from these people. They are lovely and ......”

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Mar 18,2014
Minithumbdown
By: 'Adam_ant'
Mar 18,2014
13 people found
this helpful
Do not rent from these people. They are lovely and helpful, until you actually sign the most ridiculous contract ever written. As a tenant, they don't give a c**p about you. You are constantly pestered and left to feel like the house you are ...
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Was this helpful? Yes
By: Victoria
Mar 18, 2014
View all comments (1)
Hi Adam_ant, I'm sorry to read your review of Finders Keepers as this is absolutely not how we run our business. We would only ever visit a property after giving you notice (rather than 'barging in') and for good reason (whether that is a viewing, an inspection or to send a contractor in for maintenance). If you could email me to let me know the details I can speak to the relevant team about your experience: victoria.lyall@finderskeepers.co.uk I look forward to hearing from you. Kind ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Finders Keepers, Oxford OX2 7BY


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