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    Louise Humphries
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    Julie Gardner
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    Natalie springer
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Finders Keepers

22 Park End Street Oxford
Oxfordshire
OX1 1HU

01865 297999
Sep 29,2017
Minithumbdown
By: 'Angry customer'
Sep 29,2017
1 people found
this helpful
Where do I begin with this agency? How could I ever express my dissatisfaction with the way they treated me and my housemates. Not only did we report about broken fixtures within the house, the violent housemate that we had, the fact that they kept nearly ALL of our deposit money is disgusting. I wish I could go back in time and tell myself NOT to rent from them. Treated us like dirt and kept the majority of our money! And if that wasn't joyous enough, they had the audacity to turn around and ch...
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Comment on agent fees
BAD. OH, SO BAD
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By: Victoria Lyall
Sep 29, 2017
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Hi there, I'm sorry to read that you are so upset about your end of tenancy. I have spoken to your Property Manager who was a little confused as the reported issues were dealt during the tenancy with as was the personal situation within the house, and none of the tenants raised these issues regarding the end of tenancy with him. If you would like to discuss this further feel free to contact him. Victoria Lyall ...
Jan 28,2015
Minithumbdown
Natalie springer
By: 'Keyur'
Jan 28,2015
4 people found
this helpful
This is the worst letting agent I have ever dealt with, we rented the property in the summer as soon as winter started the problem started in the house we rented, damp and condensation in sitting/ bathroom and in bedroom area,we contacted them and we carried out the independent review of the property but in reply they said landlord will not agree to do the repair so we can not do any repairs and we left stranded with no option to live in these condition These high fees are not justified by...
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By: Victoria Lyall
Jan 28, 2015
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Hi Keyur, thank you for your message. I have spoken to the Property Department Manager in Central Oxford who has confirmed that the condensation issue is caused by a lack of ventilation. Condensation is a real issue between October and April as the external air temperature falls and water from the air forms as condensation on cold surfaces such as windows and external walls - especially in Oxford where the water table is fairly close to the ground. If you would find it helpful, our Property D ...
Aug 01,2014
Minithumbdown
By: 'Ox2'
Aug 01,2014
6 people found
this helpful
First they are all kindness and light. As soon as they have your extortionate deposit, there is nothing too small that can't be somehow your fault. Have a problem? Sure, they'll send somebody around...eventually. They won't give you any warning, though! When you have finally had enough, you scrub the place. You clean the cracks in the cracks. I'm a proud person and and anally retentive one. That place was cleaner than when I moved in. I had never had a deposit held back and I'd be damned ...
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By: Victoria
Aug 07, 2014
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Hi there, I'm sorry to hear about your experience. I would be interested to know more about which property you rented so that we can contact the office about this. Could you contact me on: victoria.lyall@finderskeepers.co.uk? Thanks, Victoria ...
Oct 08,2013
Minithumbdown
By: 'Auser'
Oct 08,2013
5 people found
this helpful
Rented a property in Oxford (as tenants) with Finders Keepers. Referencing processing was fairly swift but then had no responses whatsover from the property manager (who seemed to have the out of office on all the time) when we pointed out various issues (mistakes in the inventory, boiler not working, etc). Worst part was that when any repairs had to be carried we weren\'t given notice that the repair man was coming, so he would BASICALLY WALK IN WHENEVER HE WANTED WITH HIS KEY. This occurred...
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What agent could do to change your mind?
Not send contractors to walk freely into the house Return calls Do some work as property managers
Attached Files
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By: Victoria
Oct 09, 2013
View all comments (1)
Hi, I'm sorry to hear that you had a bad experience renting with Finders Keepers. If you could email me on victoria.lyall@finderskeepers.co.uk to let me know which property you rented, I can speak to the relevant Property Manager about what happened. Victoria ...
Sep 17,2013
Minithumbup
Julie Gardner
Louise Humphries
By: 'Luiz'
Sep 17,2013
2 people found
this helpful
I had an amazing experience with FindersKeepers Estate Agent in Oxford. It was much better than many others that I\'ve tried before. Unfortunately I had to move to London, notwithstanding of this all FindersKeepers team in Park End supported my needs. I know that I might make some unfair comments when I point some staff there and forget many others, but my intention here it is just to reckon a very good job developed for some people. I have to thank you so much to Julie Gardner, the property man...
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  • Block Management
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Louise Humphries - upload your photo Louise Humphries
1 reviews

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Julie Gardner - upload your photo Julie Gardner
1 reviews

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Natalie springer - upload your photo Natalie springer
1 reviews

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