50% lettings valuation accuracy
25% lettings fee satisfaction
No company information
Latest Reviews
7th Jan 2021
reviewed by 'eve'
20th May 2020
reviewed by 'Hannah'
20th Jun 2019
reviewed by 'Oxford'
17th May 2019
reviewed by 'OxfordTenant'
8th Jul 2016
reviewed by 'A'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 50% | 25% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 0 | 2 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jan 07,2021
Jan 07,2021
0
people found
this helpful
this helpful
A dismissive woman on the phone. Didn't seem to want to take my enquiries any further and refused us a viewing based off of my partner's income, despite us having enough savings to pay rent for a year untill I can return to after having ...
read full review
read full review
Was this helpful?
Yes
Yes
May 20,2020
May 20,2020
2
people found
this helpful
this helpful
Horrifically rude staff. I really don't understand why the lady doing call backs has a bee in her bonnet and was extremely rude. I have worked in customer service for years and always do my best to be nice to staff as a result and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 20,2019
Jun 20,2019
0
people found
this helpful
this helpful
FK arranged a gas safety certificate on a property in Oxford through their subsidiary Bricks and Mortar last year and charged £154.00 inclusive of VAT. I chose to bypass the agents this year and arranged the safety check myself on the same property which cost £96.00 inclusive ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
May 17,2019
May 17,2019
2
people found
this helpful
this helpful
Reasonably attentive during the tenancy â although they always chose the cheapest solution to any problem, resulting in repeated call outs for things that could have been solved first time if done properly. But wait until you check out. They WILL make up some utter bulls&*...
read full review
read full review
Comment on agent fees
Extortionate and unjustified
Was this helpful?
Yes
Yes
Jul 08,2016
Jul 08,2016
1
people found
this helpful
this helpful
As someone new to being a landlord I decide to employ a professional agency to let may own house. It is not altogether clear from the initial elegant presentation but the fees of this agency turn out to be exorbitant. They charge a set up ...
read full review
read full review
Comment on agent fees
Exorbitant
Was this helpful?
Yes
Yes
Jul 08, 2016
View all comments
(1)
Hi there,
I'm sorry to hear that you feel your first experience of being a landlord was not good. Just to clarify, the set up fee is only charged at the beginning of a new tenancy for the work involved in setting up that tenancy - it is not charged every month. I worry there was a miscommunication on our part, as we never insist on clients using our contractors; we recommend people that we work with a lot because we are happy with the quality of their work, but if a client wants to use their ow ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
