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Field & Sons

319 Kennington Road Kennington, London
Greater London
SE11 4QE

020 7840 0666

Aug 24,2015
Aug 24,2015
1 people found
this helpful
Bunch of crooks. Be very careful if they come round uninvited to offer to market your property and don't whatever you do sign anything. They tried to fleece my mother in law (83 years old) for over 10k, when they hadn't gotten a signature, a verbal agreement, taken a single picture or even marketed it. They hired a top firm of barristers to barrage her with calls, emails, letters - all in the hope she would give in and pay. Well kudos to her she didn't give up or give in - even when it got as fa...
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Jun 18,2013
Jun 18,2013
1 people found
this helpful
These are the WORST estate agents I have ever come across in my life. I have been renting for over 15 years now in several countries, and nobody is worse than this agency. The agent couldn\'t be bothered to walk us to the flat for a check-in, often did not respond to email queries, did not give an inventory (we had to repeatedly ask for one). Also as problems came up during the tenancy, both the agent and landlady were awful and refused to help. They do a lot of work in Riverview Heights - ...
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By: Lettings
Nov 27, 2013
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Thank you for taking the time to write this review. If this is a genuine review of our services, we would like to respond to your comments with some facts; firstly if you have been a tenant for over 15 years and in a multitude of countries you will be aware that it is NOT standard practice for an agent to walk tenants to their new apartment on the day of a move-in, it is however the Check-In and Inventory Clerk's job to give you a walk-through of the property and the property only, if the clerk ....
Areas covered
  • E1, E2, E3, E14, E15, E16, EC1, EC2, EC3, EC4, SE1, SE5, SE11, SE14, SE15, SE16, SE17, SW1, SW2, SW3
  • Borough, Kennington, City & East London, Shad Thames, Waterloo, Elephant & Castle, Camberwell, New Cross, Peckham, Rotherhithe, Walworth, Aldgate, Bethnal Green, Bow, Poplar, Stratford, Victoria Docks, Clerkenwell, Bishopsgate, Fenchurch Street, Fleet Street, Hoxton, Brixton, Chelsea, Clapham, Earls Court, South Kensington, , Stockwell, West Brompton, Strand, South Bank, Bermondsey, Angel, Surrey Quays, Limehouse, Shadwell, Hackney, Southwark, Islington, Battersea, Pimlico, Victoria, Belgravia, Westminster, Borough Market, Tower Bridge, Bankside, Whitechapel, Stepney, Bethnal Green, Canary Wharf, Westferry, London Bridge Pimlico, Covent Garden
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting No data


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Complaints Procedure

The following procedure should be adhered to in cases where members of the public have a grievance against Field & Sons or any of its employees:-

  1. 1. Any questions or complaints should be directed as soon as possible to Sharon Newman (Director) at 54 Borough High Street, London SE1 1XL, tel: 020 407 1375.

  2. 2. If you have initially made your complaint verbally -- whether face-to-face or on the phone - please also make it in writing addressed to Sharon Newman.

  3. 3. Once your written complaint has been received Sharon Newman will contact you in writing within fourteen working days. At this stage we will give you our understanding of your case. We will also invite you to make any further comments that you may relating to your complaint.

  4. 4. Within twenty-one working days of receipt of your written summary, Sharon Newman will write to you, to inform you of the outcome of her investigation into your complaint and to let you know what actions have been or will be taken.

  5. 5. If you are dissatisfied with any aspect of our handling of your complaint or the outcome of our internal investigation, please contact Mr R Howett (Managing Director, Field & Sons) who will personally conduct a separate review of your complaint and contact you within twenty-one working days to inform you of the conclusion of this review.

  6. 6. Field & Sons are members of The Property Ombudsman. If we are unable to satisfactorily resolve your dispute with our Company you are welcome to contact the Ombudsman to obtain an independent investigation into your complaint.

Last updated at 6:00 AM 05/10/2012 by allAgents

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