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Fenix Property

15 Pickersgill Court Quaywest Business Village Sunderland
Tyne and Wear
SR5 2AQ

0191 385 6596
Website not available

Properties for Sale
Properties to Rent

Dec 30,2015
Minithumbup
joe
By: 'dilbag singh'
Dec 30,2015
0 people found
this helpful
fenix estate agents found a tenent for me in 2009,did all the necassary checks and the tenent were exellent in all aspects.then in 2015 i had some problems and needed vital information and documents which i could not find from 2009.i phoned fenix to see ...
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Comment on agent fees
fees were fine, standard.
Was this helpful? Yes
May 15,2015
Minithumbdown
Keri McMullen
By: 'Weight Watchers'
May 15,2015
1 people found
this helpful
Looked on Google regarding my home and noticed Fenix Property has our home we have owned for 14 years listed to rent. In absolute shock, apparently its a 1 bed (its actually more) they describe it as newly furnished and go on to describe it further even ...
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Was this helpful? Yes
By: llll
May 15, 2015
View all comments (1)
Dear Sir/Madam, I would be most grateful if you could call our office to discuss which property you are referring to, we have signed contracts and emails from all our Landlords authorising the marketing of their properties, therefore I am assuming you are mistaking the property for a different one especially as we are advertising it as a property of different size. May I ask why you have not contacted us at all about this? Kind Regards Fenix Property ...
Jun 06,2014
Minithumbup
By: 'forster213'
Jun 06,2014
1 people found
this helpful
simple process, friendly staff who went out of their way to help me rent a property. would recommend!!...
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Was this helpful? Yes
May 30,2014
Minithumbdown
By: 'George'
May 30,2014
4 people found
this helpful
Needed to move into a new adress ASAP, went to view a house accepted it and payed the deposit and admin fees, then found out that someone had already did this before us and there was a similar property that we could take. We took ...
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What agent could do to change your mind?
Let me move in on the agreed date, maybe give some compensation as I\'m still paying storage fees 4 weeks later. Dealt with the situation professionally.
Attached Files
Was this helpful? Yes
Aug 15,2013
Minithumbdown
By: 'Angry Mum'
Aug 15,2013
4 people found
this helpful
DISGUSTING!!! My daughter was forced to pay a \'holding fee\' for a property of £240 which she borrowed off her grandfather. She was told she had to pay this to take the property off the market, the day after we found out someone had ...
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What agent could do to change your mind?
Gave my daughter her money back, this has been stolen
Attached Files
Was this helpful? Yes
Dec 17,2012
Minithumbup
Lauren Dobinson
By: 'julie greener'
Dec 17,2012
2 people found
this helpful
Fantastic service from start to finish! lauren in particular was a great help, office was very friendly and welcoming, would use this agent again...
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Was this helpful? Yes
Dec 11,2012
Minithumbup
By: 'very good agent'
Dec 11,2012
1 people found
this helpful
I have recently rented a house through fenix property, the staff were very helpful and friendly. i was more than happy with the service they gave i had a great experience renting for my first time...
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Was this helpful? Yes
Oct 15,2012
Minithumbdown
Keri McMullen
By: 'North Eastern Honest Worker'
Oct 15,2012
10 people found
this helpful
Cowboy style approach to letting. Viewed a property in the North East through Fenix Property. Agent showed us the property that was in need of a refurbishment and clean. Agent bargained a monthly rent sum with us and the landlord whilst having the landlord on ...
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What agent could do to change your mind?
Fenix property did not respond to most of our emails asking for our money back. Correspondence was slow, and bizarly letters were signed \"Your\'s sincerely Fenix Property\". This suggested a very unprofessional approach. I have used several Newcastle and Teesside based estate agents and they have always been professional in dealing with any concerns. However, this company is NOT professional in their dealings and did not apologise or acknowledge the trouble they had caused.
Attached Files
Was this helpful? Yes
Areas covered
Advertise on
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
33% customers were satisfied with fees 50% accuracy of agent's valuations
Price range of properties reviewed
Sales No data
Letting
  • Min: £0
  • Max: £0



Review statistics

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Keri McMullen - upload your photo Keri McMullen
2 reviews

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Lauren Dobinson - upload your photo Lauren Dobinson
1 reviews

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joe  - upload your photo joe
1 reviews

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1 reviews

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Fees

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Complaints Procedure

No procedure available.

Awards won by Fenix Property, Sunderland SR5 2AQ

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