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Felicity J Lord

69 Church Street Stoke Newington, London
Greater London
N16 0AR

020 7923 0158

Sep 30,2016
Minithumbdown
By:
Sep 30,2016
2 people found
this helpful
Worst letting agent in the world rip off merchants I cannot believe how they have treated me.Once they had my cash who was I....
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Comment on agent fees
RIDICULOUS
Was this helpful? Yes
By: Ross
Oct 19, 2016
View all comments (1)
Hi HAP, We're very sorry to hear about your poor experience with our Stoke Newington branch. We would like to learn more. Please email our help team at help@fjlord.co.uk so we can investigate. Regards Ross....
Apr 06,2016
Minithumbup
By:
Apr 06,2016
0 people found
this helpful
We were initially skeptical with using an Estate Agent, and tried online agents prior to speaking to FJL. We immediately saw the difference in having a dedicated team on board, the extra marketing and always having someone there to talk to when need be. I would absolutely use Felicity J. Lord Stoke Newington branch again. When I met the team initially they were extremely knowledgeable. The time and effort they put into our initial meeting set the bar very high. I decided to market with them a...
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Comment on agent fees
The fee was competitive. They are a 2% agent but they happily came down to a fee that was suitable for us.
Was this helpful? Yes
By: Ross
Apr 07, 2016
View all comments (1)
Hi there, Thank you for your review, we're glad you had a great experience with our Stoke Newington branch. I'll be sure to pass this on. Regards, Ross....
Dec 04,2015
Minithumbdown
By:
Dec 04,2015
0 people found
this helpful
A gas leak in the flat was detected during a yearly maintenance and it took them nearly 3 months to finally fix the issue. During which time we had to choose to either live without a boiler or to turn it on at the risk of nitrogen oxide poisoning. At the end of the year, we decided to end the tenancy and they took another 2 months to return our deposit. The support staffs are extremely unresponsive. They will ignore you regardless of what you said. The only way I could get their attention was t...
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Was this helpful? Yes
Dec 13,2013
Minithumbdown
By:
Dec 13,2013
5 people found
this helpful
What can I say? FJL are APPALLING to work with. After failing to recover the rent for months, my property was trashed by the tenants. I do not know what services I am actually getting from FJL for the money they take from me. I would like to add that they took over Brooks on Church St who were previously managing my property so I had no choice at the time but to let through them. The service was noticeably worse overnight. They are awful....
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Dec 05,2013
Minithumbdown
By:
Dec 05,2013
4 people found
this helpful
Not happy with them. Bullish about prices, but this made it difficult for my buyers to get a mortgage. Pressurised me into a mass viewing and I had to strongly resist doing it a second time. Were misleading about the buyers\' position, and once a sale was agreed, gave me no help or advice whatsoever, but concentrated their efforts on bombarding my neighbours with marketing materials. I was daft enough to use their recommended solicitors, and have ended up doing much of the necessary wo...
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What agent could do to change your mind?
Been more open, listened to my priorities and concerned.
Was this helpful? Yes
Jul 18,2013
Minithumbdown
By:
Jul 18,2013
8 people found
this helpful
On trying to buy a property with a morgage in place I was contacted by felicity j lords morgage advisor who advised me that unless I took a morgage with them my offer was invalid and the property would not be taken off the market. Apparently if i had a morgage through them it gave me an advantage on the purchase and would be taken of the market??? Bullying is not even half of how I would describe the behaviour. Rude, unprofessional and hard of hearing! His way or no way! Dispite me repeatingly ...
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What agent could do to change your mind?
Listened to my information provided and not be contacted by an independent advisor
Was this helpful? Yes
Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
100% customers were satisfied with fees % accuracy of agent's valuations
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