Felicity J Lord
Islington, London, N1
3/5, 15 reviews
47% recommended
0% lettings valuation accuracy
25% lettings fee satisfaction
No company information

Opening Hours
Address

Felicity J Lord
313 Upper Street
London
Greater London
N1 2XQ
020 7288 1681

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 25% £2,250 £2,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 4 2 0 4 1 1 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA
Latest Properties

No Properties

“Rats in the Boat. Worst of the lot....”

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Sep 04,2020
Minithumbdown
By: 'S'
Sep 04,2020
0 people found
this helpful
Rats in the Boat. Worst of the lot. When the covid crisis struck, they ran away with no communication or support of the landlords. I would rather no conduct any business with such a company that cannot support it's clients....
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“Emrecan Selmooglu is a fantastic agent, ver......”

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Jun 21,2019
Minithumbup
By: 'Katia'
Jun 21,2019
0 people found
this helpful
Emrecan Selmooglu is a fantastic agent, very polite and friendly. He took on board all our needs and showed us the best property to fit them. He went above and beyond trying to accommodate also our time. Hugely recommend....
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By: Emrecan Selmooglu
Jun 21, 2019
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Hi Katia, Thank you for your kind words, happy to have been of service to such a wonderful family. I hope to hear from you again soon. All the best. Regards Emrecan. ...

“Very poor...”

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Feb 23,2019
Minithumbdown
By: 'Fabi'
Feb 23,2019
0 people found
this helpful
My experience has unfortunately been very poor. I just had a long number of problems that have been addressed very slowly. I had rat feces in the kitchen from day one. It took them 2 months to come and clean. The second pair of keys didn't ...
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“Very friendly and competent...”

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Oct 31,2018
Minithumbup
By: 'Scott'
Oct 31,2018
0 people found
this helpful
Roz was very helpful, kind, friendly and professional showing me the properties I wanted. Sending a reminder email and was there right at the appoints time. Great service...
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“Neil was great - always punctual, informed, and ready to ......”

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Feb 05,2018
Minithumbup
By: 'Daniel'
Feb 05,2018
0 people found
this helpful
Neil was great - always punctual, informed, and ready to accommodate our needs, especially with regards a late evening viewing. Very professional....
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“Smooth easy purchase of a lock-up garage through Roz, backed ......”

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Jan 29,2018
Minithumbup
By: 'Kieran'
Jan 29,2018
0 people found
this helpful
Smooth easy purchase of a lock-up garage through Roz, backed up by Guy, thank you both for all of your help...
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“We used Roz for the sale of our property having ......”

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Jan 24,2018
Minithumbup
By: 'Gary'
Jan 24,2018
0 people found
this helpful
We used Roz for the sale of our property having already established a great relationship with her during the purchase. Roz is efficient, patient, but also no-nonsense when she needs to be. I personally am put off by Estate Agents who give you the big ...
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Comment on agent fees
The fees were comparable with other agents in the area.
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“We have been extremely happy with the service we have ......”

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Jan 16,2018
Minithumbup
By: 'Sian'
Jan 16,2018
0 people found
this helpful
We have been extremely happy with the service we have received from Felicity Lord Islington. We asked Guy to value our house a few years ago, and were very impressed by his understated professionalism and clear understandung of the market. Although we postponed selling, Guy ...
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Comment on agent fees
Good value for miney
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“Speaking as a buyer (but also a potential future seller)......”

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Nov 20,2017
Minithumbup
By: 'Milan'
Nov 20,2017
0 people found
this helpful
Speaking as a buyer (but also a potential future seller)Hard working, and very conscientious. Prepared to work out of hours - comes up with ideals and follows up. Excellent....
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Comment on agent fees
No comment
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“As a landlord I have been my properties in Islington ......”

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Jul 31,2017
Minithumbdown
By: 'Never'
Jul 31,2017
2 people found
this helpful
As a landlord I have been my properties in Islington through another agent. Asked felicity Lord to let one of my property this time. I wish I did not even contact them. Once the contract expires never will be dealing with them ever again. Keeping ...
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Comment on agent fees
Branch manager helpful but nothing she can do.
Was this helpful? Yes

“As a buyer I had no choice but they are ......”

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Oct 14,2015
Minithumbdown
By: 'IvoryJ'
Oct 14,2015
0 people found
this helpful
As a buyer I had no choice but they are not very good. I can't work out if they are vague and unhelpful deliberately in order to confuse and deceive people or whether it's just incompetence. They have a strange system where they insist on ...
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Was this helpful? Yes
By: Felicity J Lord Estate Agent
Nov 10, 2015
View all comments (1)
Hi there We are really sorry to hear about your experience and the service you received. Please could you email these details, along with your property address, to help@fjlord.co.uk. We take all feedback very seriously and would like to look into this further. Many thanks Melanie Smith Customer Relations Manager ...

“As a prospective buyer and seller it was good to ......”

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May 13,2015
Minithumbdown
By: 'JR'
May 13,2015
2 people found
this helpful
As a prospective buyer and seller it was good to discover just how badly Roz treats potential buyers - very clearly having a laugh at the potential buyer's expense with her emails. Only when I told her that she had lost the sale of property ...
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By: Customer Relations Manager
May 27, 2015
View all comments (1)
Hi JR, I'm so sorry to hear this. Please could you email help@fjlord.co.uk so we can investigate. Many thanks, Melanie Smith Customer Relations Manager ...

“The sort of estate agent who gives others a bad ......”

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Sep 17,2014
Minithumbdown
By: 'Anonymous'
Sep 17,2014
3 people found
this helpful
The sort of estate agent who gives others a bad name. While arranging the moving in, they routinely got details wrong on forms, were slow to respond, disorganised, had incorrect details about the property and kept changing their minds on how the deposit would be ...
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Comment on agent fees
The fees were high compared to the competition, but the agent's performance was among the worst.
Was this helpful? Yes
By: Customer Relations Manager
Sep 24, 2014
View all comments (1)
Dear Anon, We're really sorry to hear about this. Please can you email the details to customercare@fjlord.co.uk and we will look in to this for you. Many thanks, Melanie Smith, Customer Relations Manager ...

“Terrible service, we rent a property with them. Took us ......”

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Dec 05,2013
Minithumbdown
By: 'Maria'
Dec 05,2013
1 people found
this helpful
Terrible service, we rent a property with them. Took us to view a furnished flat, never mentioned that the furniture did not belong to the landlord, after delivered the flat dirty and unfurnished. Sent a totally different furniture, that wasnt enough to furnish the flat ...
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What agent could do to change your mind?
Being professional and honest.
Attached Filesnbsp;
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“I had a terrible experience from start to finish with ......”

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Sep 12,2012
Minithumbdown
By: 'anon'
Sep 12,2012
4 people found
this helpful
I had a terrible experience from start to finish with F J Lord Islington while I was renting a property which they handled. First of all, when I was scheduled to do a check in (when moving in) - they turned up an hour late ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Felicity J Lord, London N1 2XQ


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