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    Jane Clemence
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Faulkner Property Rentals

12 Market Square Buckingham
Buckinghamshire
MK18 1NR

01280 815577, 01280 812301

Oct 11,2015
Minithumbdown
By:
Oct 11,2015
1 people found
this helpful
Terrible service, incompetent at handling the simplest of things, very slow and unwilling to do anything, fraudulent and a little bit dodgy, it's like they just want the money and aren't willing to do the job wholeheartedly, literally don't even do the bare minimum they do less, they do nothing but take your money and hope you don't know your rights....
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What agent could do to change your mind?
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
Comment on agent fees
Agent was eager to get the transaction done as quickly as possible and did not follow all the correct procedure, we should have been more suspicion of the faint smell of desperation
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Apr 26,2015
Minithumbdown
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Apr 26,2015
1 people found
this helpful
NEVER USE FAULKNER PROPERTY. While you are a tenent in one of their properties they have the worst customer service. I asked them over 10 times to repair the patio doors and my washing machine which were broken due to know fault of mine. You will also get charged an extortionate amount as a deposit and you will never get any of it back. They tried to charge me ‚£100 for the ironing of the curtains that were in the property when in fact I took their curtains down the day I moved in and pu...
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What agent could do to change your mind?
Absolutely nothing, worst company I have ever had the misfortune of dealing with.
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Mar 26,2015
Minithumbdown
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Mar 26,2015
1 people found
this helpful
I've never seen swindlers so shoddily disguised as estate agents in all the years I've been renting. The only thing missing from these guys is a pencil moustache and a cat to stroke while speaking to tenants. Get ready for the fight of your life if you want your deposit back. They will contest everything from scratches that require Hubble to actually spot to marks on your oven hob because you dared use it! Spot on a curtain? £50. Microscopic scratch on a radiator? £50. Dirt on the ...
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By: ManDir
Mar 30, 2015
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We have a diligent complaints process and would be more than happy for you to address this with us directly to allow us to resolve your issue. Disputes at the end of tenancy are an emotive subject but remember the deposit is your money. Your landlord should protect your deposit in one of the government backed schemes within 30 days of receiving it. Faulkner use THE DISPUTE SERVICE (TDS) The TDS ensure that your deposit is kept safe and you get back what you are entitled to at the end of ....
Feb 16,2015
Minithumbdown
By:
Feb 16,2015
3 people found
this helpful
As a former tenant of Faulkner, my advice for all potential tenants is this: DON'T DO IT! Go to any other estate agents but them. My family and I have lived in Buckingham for over 25 years and my tenancy with Faulkner was the worst experience that any of us have had with estate agents. Their service is full of extortionate fees, including £50 to renew your tenancy, £105 check out fee and £77 admin fee if you raise a dispute with them. You even have to pay £50 for them t...
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Oct 11,2013
Minithumbdown
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Oct 11,2013
1 people found
this helpful
I disapprove of Faulkner letting agency. I was dissatisfied at their customer service and they were not accommodating when asked questions. This letting agency seems to only be interested in money instead of finding a home for those searching. Truly bad experience. Would definitely not recommend....
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Oct 03,2012
Minithumbdown
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Oct 03,2012
3 people found
this helpful
I wish I had read this site before I moved in! We had very similar bad experiences. Turning up unannounced, very rude and unhelpful and find 100\'s of reasons to slap you with over the top charges for ridiculous things. Once you are in there is nothing you can do to stop this. A very unpleasant experience. Anyone else find the 5 star reviews on this site suspiciously out of place??!!...
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Dec 06,2011
Minithumbdown
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Dec 06,2011
3 people found
this helpful
avoid them!!! the "customer" service is non existing. If you try to complain they refuse to do anything. The top of the iceberg was when they tried to access the flat without any further notice. (due to maintenance check) but when I confront them with this they lied about sending me an email. But they were unable to show me a proof of that email. Rude, unprofessional, expensive = Faulkner property...
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By: Mandir
Dec 11, 2011
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Nearly twenty years of growth suggest that Faulkner are providing a service of highest quality demanded by landlords. As ever if there is an issue you have with any part of our service the best way is to talk to someone about it rather than hide behind annonomous posts on a web site. I suggest you call managing director on 01908 321200 if you want to express your opinion and have a considered discussion.....
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